Adidas Complaints & Reviews

Cleats have not worn well at all. 1/2 way through high school baseball season and the cleats are broken. 3 metal cleats have fallen off, and the shoe has separated from the sole. Will adidas stand behind their product and replace? I have multiple pictures of you would like to see. Just bough them in january. Cleats have o lot been worn in 12 games this season and are falling apart. These are size 13 men’s. I can’t believe for $120 these cleats have worn so poorly that they cannot be worn anymore.

I purchased adidas shoe. White colour of shoes changed into yellow. Leathers also torn. Shoes purchased from csd canteen amritsar. Cost of sheoes was 2200. Please replace my shoes. I am the customer of adidas since last 20 years. Please maintain my faith. I usually wear sports shoe since last 20 years. But this time shoes conditions goes deteriorated. Please change my shoes

I had purchased adidas shoes article no d-44751 from adi sports india pvt ltd in cosmo mall, zirakpur, nh22.
After using it for some time, it was found that there is a manufacturing defect in the centre flap of the shoe.
I also visited adidas store for replacement and showed them the concern. They agreed that there is a manufacturing defect in shoe and also said they are not able to provide replacement. They said you have to send an e-mail to adidas directly for your replacement.

Then i sent mail to adidas and showed my concern. They refused to provide replacement said material was purchased in sale. No warranty applicable on sale product. But shoes has a manufacturing defect. How could they sale a product without checking any material.

No replacement will be applicable when shoes is getting cracked or torn during usage. Its an manufacturing defect. Its manufacturer responsibility to sale right and tested product. Please help me to get my refund or replacement from adidas.

Rgrds
Vishal aggarwal
[protected]

I purchase an adidas lower from adidas store, its been 2 month from the date of purchase, now my lower is having alot of fabric issues, i want my article to be replaced with the same new article

Below i have attached my product screenshit kindly review and help me with product resolution i would like my article to be replaced with a new product thank you

The issue that i have experienced was that this salesperson sold me this shoe by claiming that this shoe is of size 11 rather than disclosing the true size of the shoe which was 12. They fully tried to manipulate the correct size of shoe by overwriting the number 12 by 11, and also by changing the correct shoe size number on the box.

It occurred on: 8/10/2014

I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Ritwik

HI Team,

I'm a regular user of Adidas products for the past 7 years and very much satisfied with the products i've been using till now and also have recommended the products to my friends and other family members. But last time purchase have put me in deep trouble and in dilemma whether to continue with adidas or move on to any other international products.

I bought Men Wear Jacket Black colour worth of Rs-7999/- on 31st -December-2108 in your exclusive Unity One Mall Rohini Sector 10 New Delhi. As i like the quality and comfort, am impressed to use your products. I have only been wearing it since the past 1.5 months. I hardly used to wear 3- 4 time and it got teared from right arm this was strange because i haven't wear this for any harsh place, since this is unnatural
is already torn off and not in the condition to be worn again.

Please, replace this defective piece with the new one as my faith is hampering due to such a low quality product from the well known brand.

I would request you to kindly look into this matter and do the needful.
I am attaching it’s picture too.
I want to continue as a fan of adidas and therefore request that this matter be resolved.
I am based out of Delhi and my mobile is [protected]
Expecting to get a reply and a solution to this.

Regards
Umesh Kumar
[protected]
[protected]@gmail.com

I bought these pair of shoes from adidas select city mall on 19.08.2018 upon using them right shoe top side centre near the toes the knitted cloth is wearing off initially it was very small and unnoticeable but with time it is it is increasing day by day. You are requested to let me know what action can be taken to resolve this issue. Thanks. Photo attached
[protected]@gmail.com contact no. [protected]

I bought a expencive pair of shoes on 25th July 2018.
Bill no: S/491-T1-SC/490/19
Article name: CP8827 Adidas Fortune Grey Colour from your Showroom, Jeevan Bima marg, Pandri, Raipur Pin- 492001.

I regret to inform you that the material of the Left shoe, the net position of the upper surface damage of within three months of purchase.

I have been a regular customer of your product since 2007 you can look my purchase details in your record.
I request you to replace my shoes as soon as possible.
Looking forward to your response.
Yours Truly
Minesh Kumar Sahu

Hi, i bought a adidas shoes from ip sigra varanasi showroom my shoe size is 7 but by mistake they gave me 8 which i came to know when i reached home i live in another city so i contacted retailer and informed him he said dont use the product i will replace but i met an accident and it took me 2 months to recover now retailer is saying item is out of stock i cannot replace.
Please get it resolved.
U can contact me [protected]@gmail.com

I would like to bring it to your notice that I have bought a pair of shoes from adidas shoes store sridevi associates India pvt ltd at In hose no 3-6-240, OM Towers himayathnagar hyderabad 500029. I bought it on[protected] very sad to say within one month of purchase I noticed that the uncomfetable upper part of shoes is getting pain. I have approached the store manager and asked him for the return, he suggested me to file a complaint to the customer care.

I order a shoes but half size smaller, so i called costumer service and requested a exchange, the representative told me that was placing the right size on hold on the wherehouse and send me a return shipping label, so i did! Printed and put all back in original packaging box and shipped back to adidas for the replacement on the size “ on hold “ after a few days with no information about my exchange i contacted via app messenger and the gentleman give me tracking number for the exchanged item, after i got done chatting with him i checked to see the status with the givin ad tracking number and to my surprise... It was a false information, since the order was on hold because there was nothing on hold for me!!! They told me today that the item is not available so i have to wait (No idea) how long for the replacement!!! Unbelievable!!! So now i’m without the gift i purchased for my wife that was a 1/2 size smaller and can’t get her the 1/2 size bigger because of a false information given multiple times from the costumer services at adidas!!!

Dear Sir/Ma’m,
I would like to bring it to your notice that I have bought a pair of shoes from adidas shoes store AMRITVARSHA at In front of Pillar No – 83, Sheikhpura, Bailey Road, Patna - 800014, Bihar. I bought it on Wednesday, 25th April 2018. I started wearing that shoe from Monday i.e. 07th May 2018 but it’s very sad to say within ten months of purchase I noticed that the upper part of shoes is getting detached. I have approached the store manager and asked him for the return, he suggested me to file a complaint to the customer care.
I have been using the products of adidas since long time and purchased almost 12-15 pairs & this time I found the product is unsatisfactory. I am highly disappointed by the quality of the product I bought.
However adidas is known for its quality and comfort but this time it is not justifying its brand name.
Hence while I am writing this to you and request you to suggest me proper channels/ways to replace the shoe and regain my lost confidence in adidas products as I never expected this type of quality from a well renowned, reputed and international shoe manufacturing company.
This is my humble request to please take care of my concern as soon as possible and make provision to return my shoes.
Hoping for an early and positive response.
I will be thankful for your kind act.
For any query please write on [protected]@gmail.com or make me call on [protected] or +[protected]

Please find the attached documents as below mentioned for your kind reference -
1. Invoice
2. Details of Left shoe on shoe tongue
3. Details of right shoe on shoe tongue
4. Damage Part of Shoe

Today i bought a adidas pure boost go shoes from adidas store rajpur road dehradun for rs 12000 but same shoes is available on online websites for rs.[protected] and same shoes but other colour is available on adidas official website for rs 7199-. Which was also being selling for rs 12000 at store..
This is a huge difference in amount. Stores are making fool of people..
I request adidas to compensate me the gap amount..

I recently bought size-8 adidas shoes from an outlet store in dlf city centre mall chandigarh, india. I now want size-9 shoes but they won't replace the shoes and are saying that this is the outlet store where shoes are not replaced/returned/exchanged once sold.
I called them and asked for replacement but they straight away denied.
Kindly help me out guys.

Yesterday, 20th january 2019 at 6:30 pm i went to the adidas outlet in hsr layout the complete address is (434, 27th main rd, sector 2, pwd quarters, 1st sector, hsr layout, bengaluru, karnataka 560038).
While there i was trying on shoes without shoes in front of a store employee, suddenly some random guy with stupid blonde here came over and started shouting at us as to not wear the shoes without socks. When we told him that even though the store employee was standing right next to us he did not inform or ask us to wear socks.
On telling them that it is not the correct way to treat customers, things got heated up and they threatened us with goons. The exact words were "i will make a phone call and a 100 people would assemble in front of my shop, i am not afraid of the police" when we tried to leave the store, another employee closed the door and refused to let us leave, they shoved us and threatened us with headbutts. They asked us where we were from as a form of north - south bias.
This is extremely traumatizing and i would like strict action to be taken against the above mentioned store

Dear adidas

I am wrinting to u to raise an issue about adidas shoes.i m a regular customer n believes in adidas products but this time i m really shocked n disappointed.

I had bought adidas shoes from rohtak (haryana) on may 2018 for myself but within 8 months shoes are tearing from front . I discuss my problm from where i bought but got nothing . I paid rs 3420 for the shoes.

There is no further positive response to my complain.

I m really disappointed.

Please contact me to find a solution .

I want to replace the product. Product quality is terrible and cheap. Being an international brand, this was not expected. Poor quality cloth was used!!!

I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply back

Company send me all ready darty product and size issues not give me replacement
They said that our product is quality check and then they delivered the product but i think that they cheating with customer, company are not interested to replace money that 'a why when we return product in there quality testing room they rejected the product because they can not interested to give our money
I think they are something is doing in their quality testing room u return clean product then also the product is dirty how it's possible? I think something is wrong
So please don't feth on company policy

I purchased a shoes from adidas ashok vihar authorised outlet and the same shoes are offered at 50% discount... Same product and color is offered on adidas website at 60% discount... How can any authorized outlet charged more than a price which was fixed by company. Kindly resolve the issue and respond asap...

Regards
CA Rahul Bansal
[protected]

N the month of august i had bought a jacket for my son who lives in us from your mg road bangalore main store paying a huge sum. I was supposed to courier him but couldnot so so. This december when he came for christmas holidays i gifted him the same. He loved it. However after some usage when we washed it the jacket became dark grey in colour. Lost all the colour and sheen and he left behind the jacket. It looks like it has been washed everyday.
I never expected this to happen and hence i am writing this email. I called up your customer support number and they said since the product is more than 3 months old we cannot do anything. And asked me to write this email.
I would request you to kindly look into this matter and do the needful.
I am attaching it’s picture too.
I want to continue as a fan of adidas and therefore request that this matter be resolved.
I am based out of bangalore and my mobile is [protected].
Expecting to get a reply and a solution to this.
Regards
Kankana.

Sir i purchase pant from adidas and after some time it’s logo is remove continuously and when i complain for it then they refuse me. And i mailed them and they refuse me in it also.. I think it is a fake product. It defected within 15 days.. When i mailed them then they refuse me by saying that it is a bear and tear problem.. Sir i just want to ask him that i purchase other product from adidas but there is no bear and tear in that..