Adidas Complaints & Reviews

I ordered a adidas standsmith shoes from adidas originals website and they placed my order on 10 feb 2017, as it was a birthday gift to my loved one. We selected it because he loved originals, now they said it was coming and didn't dispatched it and when on 14 th feb we saw, they said it could not be dispatched due to our reasons, we will not dispatch it because we have all rights to cancel it. This was so unprofessional and this is what adidas being so big brand offer... Surely ridiculous.
Adidas originals u made your customer unhappy and made waiting, that also you are so stubborn, to not apologise or dispatch that product.

On 25 dec 2017 i had lodged a complaint by writing to adidas at... [protected]@adidas.com
I had purchased two pairs of sports shoes/ snickers for rs.15, 000/- on 12.09.2017 through credit card. To my utter dismay i found that in one pair the soul (White) had cracked at innumerable places. I was asked to furnish various information and send photos of the defective snickers, which i sent on 4th jan 2018. Till date there has been no response. I am looking forward for early replacements.
I am quite disgusted and annoyed that such costly pair manufactured by an international brand would turn out to be defective.

I have purchased a track suit from csd air force station dadri. Track suit size is medium and her elastic are of both hand and stomach are loose... I am a serving soldier. Plz solve our issue at earliest... What action i have to do about this product please change me tracksuit as soon as possible. The elastic of this product is loose and not fitted.

I bought a pair of shoes from usa when i travelled for work 2 months back, i wore it 2-3 times and i gave to laundry, after it came back from laundry, some parts of my shoes were turned yellow. I even asked the laundry guys the reason behind it and they said white shoes may turn yellow.
If this is the case then why should we buy so much expensive shoes from a well known brand like adidas? I am very much disappointed with this. I did not expect my expensive white shoes would turn yellow. Now i cant even wear them.
I request a refund or a replacement for this.
I hope u give me solution for this.

Hi i just bought shoes from nh-1 shopping complex ambala, haryana ;133001
The colour both shoes are diffrent to each other and i am very unsatisfied after watching this thing. I gone all the way to bought these shoes from patiala to ambala. I want refund for this please get back to me as soon as possible. I can return shoes at same store but i want my full refund thanks.

I have returned the shoes because of the size issue.
I am calling adidas from 20 days to get refund of that shoes but they are not giving me refund.
They are asking me that i have returned shoes box or not
I told them multiple times that i have returned all the thing then they are keep telling me that we have to investigate that thing and then we will give you refund.

Invoice no.si[protected]
I purchesed this item on 14 sep 2017 by online adidas websites with help of adidas employee whis doing job in ashirwad complex ground floor adidas store haridwar, i faced problem in this iteam december month but i have timing issue so i cannt go adidas showroom for this complaint .today i was goning showroom i told my problem in front of your employee but he says we cannt help you .you comolaint on online .and send your shoes to our warehouse.
My shoes bottom soul layer glue automatically Exfoliate.i faced this problem in your iteam only within five month .m really shocked.we purchased your brand for long life .and blind trusted on your product but if your company provide like that quality then whats feedback gives by customer.m really disappointed from your product.your company lost my faith. Whats difference between your company product and local comapny product ..both provide same quality. Please replace my product.am not satisfied for your product.please provide response this complaint as soon as

I had purchase one shoe and one sweatshirt and due to size issue i had created for return. They picked up the materials but my payment has been not initiate.
I have sent the email to many times and call to adidas customer care but there is no any response come from adidas.
I have proof as our email conversation and call detail and payment detail.

Dear sir/ma’m,
I would like to bring it to your notice that i have bought a pair of shoes from adidas shoes store amritvarsha at in front of pillar no – 83, sheikhpura, bailey road, patna - 800014, bihar. I bought it on thursday, 18 january 2018. I started wearing that shoe from friday i. E. 19th january 2018 but it’s very sad to say that after wearing it, my foot palm started paining however, i wore this shoe for next 3 days but the pain kept on increasing. Initially i ignored the pain but after 3 days i switched to different shoe of same (Adidas) brand. I found the new pair comfortable and my pain also got healed. After 2 days i started using the same old pair again and foot palm pain started increasing again.
I have been using the products of adidas since long time and purchased almost 12-15 pairs & this is the first instance i found the product is unsatisfactory. I am highly disappointed by the quality of the product i bought.
However adidas is known for its quality and comfort but this time it is not justifying its brand name.
Hence while i am writing this to you and request you to suggest me proper channels/ways to replace the shoe and regain my lost confidence in adidas products as i never expected this type of quality from a well renowned, reputed and international shoe manufacturing company.
This is my humble request to please take care of my concern as soon as possible and make provision to return my shoes.
Hoping for an early and positive response.
I will be thankful for your kind act.
For any query please write on [protected]@gmail.com or make me call on [protected] or +[protected]
Best regards,

Abid

Hi, I purchased a pair of sports shoes from Adidas factory outlet in mahipalpur on 7th Jan 2018, however, noticed that a smaller size shoe has been packed mistakenly. I immediately went to the store next morning to get it replaced with 9 number shoes. The store denied replacement saying it has no replacement policy and can be done on customer care mail. I contacted customer care on 8th in emaik with invoice copy. Since that day I'm continuously following daily with customer care as I do not receive any reply and on call the executive communicates reply will come by end of day. It is pathetic and frustrating that I need to recite the whole story daily to fresh executive on phone with same reply and no revert on mail. This is utmost and ridiculous customer care ever seen in the world. However, I've paid 6 k for shoes and have the right to replacement of smaller size has been received
Regards,
Rachit

Hey Everyone,
This Is Vishant Lase From Kalwa
I have purchased a Shoes before 5months but the condition of the shoe is like I have used it for one year.
I am attaching the images for your clear view.
and I need a credit Note for the same so that I can get a new one from the same store
Phone No:-[protected]
Address:-1703, Vimal Heights Nandavan Home Complex Opposite to reliance market
Parsik Nagar Kharigoan Kalwa Thane 400605
Email Id:[protected]@gmail.com

Adidas — defective product sold to me


Dear sir/
I would like to inform you that i, nirmalya sarkar, purchased a pair of shoes (Rs. 12999/-) from your siliguri city centre showroom on 09/10/2017. Unfortunately, after a few days i found a defeats in it and immediately i informed it to the showroom on 16.12.2017. They notice the defeats and provide me settlement slip for further communication. For this reasons, they assured me that they will communicate with me. Thou i have communicate with the siliguri city centre showroom through telephone several times. Til the date they did not give any response.
I visited 3 times to the store and even talked to the area sales manager (Mr. Dinesh gurung) but they did not helped me at all, they are not ready to refund my money and every time i visit the store they say we will call u when we will have the stock and its been 3 weeks now.
Pls do let me know what can i do now?
You are, therefore, requested to consider the matter and provide me a new pair of shoes by changing old one and oblige. Your immediate action will be highly appreciated

Thanking you

Yours truly

Nirmalya sarkar
Mb. No. - [protected]

Sir,

I would like to inform you that i, nirmalya sarkar, purchased a pair of shoes (Rs. 12999/-) from your siliguri city centre showroom on 09/10/2017. Unfortunately, after a few days i found a defeats in it and immediately i informed it to the showroom. They notice the defeats and provide me settlement slip for further communication. For this reasons, they assured me that they will communicate with you. Thou i have communicate with the siliguri city centre showroom through telephone several times. Til the date they did not gove any response.

You are, therefore, requested to consider the matter and provide me a new pair of shoes by changing old one and oblige. Your immediate action will be highly appreciated

Thanking you

Yours truly

Nirmalya sarkar

Mb. No= [protected]

The team of adidas in rajpura making fool of person by giving them wrong products of old date and take payment of fresh articals. They also not provide bills to people so as they can see what discount if they get from it. They are also selling the outdated products. I will take some legal action against if my problem was resolved by adidas and also provide me the bills of the purchase of my shoes from showroom

Hi team,

This is regarding the shoes which i have purchased for my brother from bhopal db mall store, in month of august, he has not use these shoes for even one month and their stitching has been damaged automatically from the front end.

When he went at the store and complained about the same, the staff has denied to accept the complaint which isn't fair. Even if warranty period is over they could have suggest an alternate or they could have get it repair.

That's the reason we purchase the stuff from the big brands so that we can get good customer service.

Please acknowledge my concern and resolve the problem.

Thanks,
Niketa

Dear sir
I had purchased the adidas sports shoes adidas stardrift 1.0 running sports shoes for men from factory outlet of adidas company located at gola gokarannath district lakhimpur kheri uttar pradesh at a high cost of 5000. But after using the same about 1 weak the cloth around the pasting is going to cut off /turned.
I had believed in the quality of brand like adidas and thus purchased the said shoe having higher price.
But all my belief have come to the earth at a short span of time.
Sir i request you to kindly ask the company to replace my said turned shoes with the new one of the same model of the earliest.
Ritik verma
Village bojhiya post sansarpur district lakhimpur kheri uttar pradesh
Mobile no. [protected]

I bought adidas shoes from ugham the foot care on 2 march 2017. And i am using the shoes in the normally condition and no use for running. But 3-4 months after the purchase the shoes started twisting upside from the front. And now these shoes have been twisted completely from the front. And the twisted problem is in the (Pair) both shoes.

I request you to solve the matter and change the shoes.

Recently, i won a coupon of worth ₹1000 at the adidas uprising tournament held in navi mumbai.
As i went to redeem the coupon at the seawoods grand central adidas outlet i learned that a coupon with the same bar code had already been used at the colaba store and thus two coupons with the same bar code had been printed by mistake.

I am not able to use the coupon i won and it's only valid till the 31st of this month.

I request you to send in another coupon or help me with this issue.

I bought the attached sandal on 6-6-17 in your exclusive anna nagar showroom. This is my second purchase of adidas product. As i like the quality and comfort, am impressed to use your products.

But my recent purchase made me to regret. Within 5 months the botttom is completely peeled off and i couldn’t use it.

I visited your store and they are helpless to support me and diverted me to you. Am expecting better resolution from your side.

I don’t think so that this product is worth of rs 2599/-.
Please don’t make me to feel regret for relying adidas quality.

My name: manikandan
Number: [protected]
Bill: sc506
Date: 6-6-2017
Amount: 2599/-
Model: bi4928

Hai,
This is gagan pal singh complaining about the behaviour of the employee in adidas factory outlet noida sector 15 the day befor yesterday i made a call to the store for the product related query the employee name anuj kumar said he will make an arrangement of the picture's (Beanie) and on the next day he said that he does'nt use the android phone so he can't give the pictures of the product.

This is how the employees of the company should treet to the customers, so kindly look forward for my complaints and provide me best resolution as soon as possible.
Thanking you

Regard's
Gagan pal singh
[protected]