Claimed

Adidas Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 1042
Resolved
161
Unresolved
881
Quick Links
Statistics
Share
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Adidas
Customer Service Contacts

Adidas Phone Numbers

Phone
+91 12 4456 9100
195
164
View all Adidas contacts

Adidas Website

Adidas Head Office Address

Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City
Gurgaon
Gurgaon District
Haryana
India
122001

Adidas reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harish Lalit
from Bengaluru, Karnataka
Report
Copy

Adidas faulty shoes

Address:122016
Website:www.adidas.co.in

Its two months since i bought these shoes.in starting moth shoes were very comfortable but now it very difficulty in walking with the shoes and the all the joints of the shoes are dis-allocating. Picture for the faulty space is attached and highlighted with black circle.

This is not good for the quality and the brand name "adidas". Please check and do the needful as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gourav Matta
from Vikasnagar, Uttarakhand
Report
Copy

Adidas shoes order no 11890790

Address:Haridwar, Uttarakhand, 249407
Website:adidas.com

I ordered adidas shoe adisports from adidas website order no 11890790 i received my order of shoe 2-3 days ago and the size of shoe is small and so i had complete the process of returning of the shoe but there is no message or call regarding returning of shoe and customer excecutive said it will take 20 days process and we can't exchange the product only return first time i ordered from adidas website and i m compeletly unsatisfied by your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay ambewadikar
from Agra, Uttar Pradesh
Report
Copy

Faulty sport shoe

Address:Gurgaon, Haryana, 122018

The sport shoe was purchsed in aug 2016, the sole is damaged and cracked. When the matter was taken to their so called adidas care. They have handled it carelessly without holding any enquiry or connecting with the customer. Putting up a clause of three months committment. Why then they make so costly shoes which are faulty and are chinese product which gets damage in six months....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay ambewadikar
from Agra, Uttar Pradesh
Report
Copy

Sport shoe

Address:Gurgaon, Haryana, 122018
Website:Www.adidas.com

My name is ajay ambewadikar and staying at Gurgaon, Haryana.

It was around six months back I purchased a costly shoe worth INR 17000/- particularly for a walk and jogging since the showroom people highly recommended this shoe.

In six months time i am facing the quality issue. The sole is damaged and got the cut.

I have tried to show the shoe to different outlets at Gurgaon since the shop from where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arjun singh chaudhary
from Mumbai, Maharashtra
Report
Copy

Product quality

Address:Ghaziabad, Uttar Pradesh, 201002
Website:[email protected]

Respected Sir /Madam
This side arjun singh from ghaziabad your regular customer i had purchase addidas lower from your authorised outlet in ghaziabad there is a product defect as there are so many lints on my lower even i have not get it washed yet that is so embarrassing to wear it that type of quality is not given by addidas i think so even i had visited your outlet months ago they said you have to register complain online so now...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tyebkorai
from Bengaluru, Karnataka
Report
Copy

Two different shoes in a pair

Address:560037

I purchase a running shoes from AMAZON India. it was delivered on 10th April 2017. When i start wearing shoes, in left leg toe i feel some pain, it continue to more day by day. yesturday i checked both shoes for comparing any defect. I feel left shoes is not straight or equal balance as right shoes. I checked both shoes tounge and found some difference as given bellow.
Left Shoes :
MOK 080003 01/17
ART Bl2805
#[protected]br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sunny Malhotr
from Delhi, Delhi
Report
Copy

Adidas running shoes

Address:110092
Website:na

Dear team,

I purchased adidasgalactus from lifestyle and after some time now it's fitting become loose (I. E. Length and width is same but space between insole and upper has increased) so my foot floats inside and it become so uncomfortable. Now a days i am using this footwear with local one extra insole (Brought it from bata as not available at adidas and lifetyle) but i can't do running due to increase it's weight with this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Q
Queen1
Report
Copy

Adidas

Address:43906

I recently made my first trip ever to Tanger Outlet in Washington PA where I went into the Adidas store before going anywhere else because I love your products there was a sale going on that was buy one get one free as long as it had a red sticker on it. I found a pair immediately that I loved and they were the red shoes in the Dragon OG line. I continued looking for another pair but was not seeing anything else that I really liked when a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.adidas.co.in

I bought an Adidas Shoe in April 2016 (Receipt Attached) in Ghaziabad, Adidas Store in Mahagun Metro Mall for Rs 6299 and the shoe is in great shape as its less used however the inner line is torn (Pictures attached) a few months back. Since I moved from Ghaziabad to Bangalore, I couldn't report the issue immediately as I didn't had the shoe with me firstly and then the bill. Finally I brought the of the shoe and the bill both and reported...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sumit0225
from Shikohabad, Uttar Pradesh
Report
Copy

Shoes complaint

Address:Haridwar, Uttarakhand, 249407

Sir i have purchased shoes from khanna nagar ranipur haridwar now they are damaged so i want to replace this or repair it. The shopkeaper says that u wear the shoes with layses that's y your shoes are damaged this is not fair.

I have two twice of adidas shoes whose purchase 2 year ago but they are in good condition & this currently i have purchased are damaged.

Your service is very poor. I want my shoe. So plz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guri2015
from Pipraich, Uttar Pradesh
Report
Copy

Adidas shoes quality : cloudfoam city

Address:Gurdaspur, Punjab, 143521
Website:www.adidas.co.in

I purchased a cloudfoam city shoes from moscow(Russia) before 4 months. Its a navy blue coloured shoe with white sole. It is nice and comfortable with highly comfortable footbed. When I purchased it i was very happy to wear it .but there is now a problem. From front of the right shoe, it is getting torn from navy blue front net type fabric. I purchased it by spending INR 5000/-, it is unbelievable for addidas to provide this type of quality....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Najeeb Bataineh
Report
Copy

Bad policy

HELLO
I'M a frequent customer for adidas long time ago usually I purchased goods out side my home country Jordan in USA and Europe through my traveling, here in Jordan I face every time bad policy regard the return, change and credit voucher, todayi write this email after visit one branch in Amman and the same issue, I feel like this not a adidas shop, the image here is to bad I hope to look after for your customers as your Brand is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ryan Reid
from Salem, Tamil Nadu
Report
Copy

NMD,Ultra boost pricing

Address:Ernakulam, Kerala, 682019
Website:www.adidas.co.in

The retail price of the popular silhouettes like NMD and Ultra boost are way over the retail price overseas
The NMD R1 PK model is priced $170 in US, Europe and most of the Asian countries while in India they're priced at ₹17999 ($270.10) this is a rape pricing for the consumers most of these sneakers resell around $200-$250 and upwards $500-1000 depending upon the model but the pricing is absurd a good $100 difference between the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sarath989
from Delhi, Delhi
Report
Copy

Payment completed from paytm but order not confirmed

Address:Gurgaon, Haryana
Website:ADIDAS OFFICIAL WEBSITE

I tried to purchase shoes in the adidas website i payed 1626rs from my paytm wallet and my order is not confirmed and money is deducted from my paytm wallet please refund my money to my paytm account no:[protected]

I request you to refund my money immediately
Paytm shop adidas order no#[protected]
Paytm txn id:[protected]
Txn time:[protected]:19:03 pm
Amount:1626/- sixteen hundred and twenty six...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neontra
from Kolkata, West Bengal
Report
Copy

Adidas tennis shoes - refused exchange

Address:Kolkata, West Bengal, 700157

I bought a pair of non marking tennis shoes worth Rs. 3799. I wore it at home thrice for a few hours and I found that it was not comfortable at all. After a week I went back to the store requesting exchange but they refused saying that the shoes have been used and cannot be exchanged. Unless I wear them for a few hours how am I supposed to understand whether it is comfortable or not. The sales guys were very rude and arrogant and told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subrajit Majumder
from Noida, Uttar Pradesh
Report
Copy

LOGO coming off

Address:Gautam Buddh Nagar, Uttar Pradesh

I bought a track pant of your company in the first week of January. After some days, I came across a defect in the product. I brought this to the notice of the company store on 25th January, wherein I was told to wait for a week for further intimation. I visited the store again after receiving a call, only to be told that I'd not be provided with a replacement. Instead, I was asked to buy some other product in the same price range when I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arlene Rodriguez
Report
Copy

Poor customer service

Address:00729
Website:consumercomplaints.in

Last December I bought a soccer spikes at your store in Plaza Las Americas in Puerto Rico. I wasn't able to get to the store until today to make an exchange because of the size. First the manager told me that I was not able to do it because I have not the receipt, finally I was able to get the date of the purchase, so they can do it. After all I told him that they should talk with the company beacause in a lot stores by the client phone number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthik Gurumoorthy
from Hyderabad, Telangana
Report
Copy

Poor quality of Adidas Galactus 2.0 Shoe

Address:560013

Hi,

This email is regarding the Adidas Galactus 2.0 shoes which I purchased from an Adidas showroom at NEW BEL Road, Bangalore on 5th September 2016.

I had earlier purchased an Adidas shoe in August 2012 and it lasted for more than 4 years despite regular usage like running 5 km everyday. I was so impressed by the Adidas brand that I had no second thoughts shopping with Adidas again.

Unfortunately,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhihawk1995
from Hyderabad, Telangana
Report
Copy

Taking long time to replace defective shoe in warranty

Address:500010
Website:[email protected]

Sir I purchased new adidas sports shoes on[protected]. After 3 days I found that sole is defective which caused infection in my toe. I lodged the complain on[protected] on their site [protected]@adidas.com . but they are not responding properly and take 7 days to reply the mail and this happens for every mail I do to them. Their toll free no. Department has no power to address customer problem. Now its already 1 month but I didn't get the shoes...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakhar Singh11
from Chennai, Tamil Nadu
Report
Copy

Defective shoe and small size

Address:Mumbai City, Maharashtra, 400015
Website:www.adidas.com/us/customerservice

I purchased Adidas football stud shoes from oberoi Mall Mumbai on 22nd January 2017. I am disappointed to say that the staff behaviour was rude and not helpful, no sole size was measured and the left shoe stud is not aligned properly on the same level as others and on the next day when I went to the play ground I fell off and twisted my ankle. I had to leave the ground immediately for medical procedure. Whole day was ruined. This was one...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy