Claimed

Adidas Complaints & Reviews

1
Updated: Nov 28, 2024
Complaints 1048
Resolved
162
Unresolved
886
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Adidas reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditya Sengar
from Raha, Assam
Sep 12, 2017
Report
Copy

Address: Dhanbad, Jharkhand, 828106

I buy a sliper of adidas order with tracking id[protected] when open i the packet the product seems good but when i use it it was totally rejected peice it was damaged from in inside when i used it then only i found that it was totally rejected peice that's why this snap deal give a huge discount on this product i want my money back or replace the item what is the procedure please mention.
+1 photos
I bought Adidas originals women hi top ten from Amazon.. and I used it for just 3, 4 hours and paint from the shoe is already coming-out... I never expected something like this from an Adidas originals shoe..
Please take a look at the pictures

I buy a slipper of this brand which was totally rejected price. - Comment #2865195 - Image #0
I buy a slipper of this brand which was totally rejected price. - Comment #2865195 - Image #1
I buy a slipper of this brand which was totally rejected price. - Comment #2865195 - Image #2
I had purchased this shoe from OMAN .after 5 months of purchsing the shoes i met with an accident right leg shoe was fully dimaged so can u plz replace the shoe
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amolbansal
    Sep 10, 2017
    Resolved
    Report
    Copy
    Resolved

    shoes alpha bounce manufacturing defect

    Address: Lucknow, Uttar Pradesh, 226006

    I bought the shoe from gwalior store at dd mall on 8th july2017. Its been only 2months and the top cover of the shoe (The skin) is tearing away like crimpled paper. The owner refused to honor the complain and said he can only get it stitched when we all can clearly see iy cant be done because the cloth has torn away. Request to pls honor tye complain and take the needful steps to rectify a genuine manufactiring defect....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    N
    Neil Thomas
    from Mumbai, Maharashtra
    Sep 6, 2017
    Report
    Copy

    Address: Bangalore, Karnataka, 560083
    Website: Www.adidas.com

    I have bought a sandal worth 2799 from an adidas store forum mall bangalore.
    I am unable to wear the sandal for more than 1 hour as my little fingers on both feet hurt during a normal walk.
    Upon asking the store they say they can't do anything.
    Never expected such a reply from the great adidas store.
    Request each and everyone to use the product for ample amount of time before actually buying it.
    Atleast 10 to 15 minutes wear and walk to know where it hurts.
    Thanks
    I am purchasing Adidas shoes and I am not like colour size.
    But Adidas return policy is really really bad
    No puchase anything in Adidas they send duplicate product and not return anything 30 days policy is bad another online site provide much better service.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vijayanpoongat
      from Bengaluru, Karnataka
      Sep 2, 2017
      Report
      Copy

      I have been remitted rs.840 through inb payu payments private lim from sbi having the transfer no [protected]igabththi2 transfer to 459 for the purchase of kids jursey on 2 august 2017. I have not received the product even today. Please take immediate steps to solve my grievance. My mail address is [protected]@gmail.com. At the time of ordering the product you have claimed that the product would reach to my address o before 20th august. Now one month already elapsed. Please make necessary arrangement.
      Sep 02, 2017
      Updated by vijayanpoongat
      no reply up to this time
      Dear Sir,
      I have purchased a shoes on this month but after few days Shoul of the shoe has got damaged . I want it back as a replacement .

      non receipt of product after one month - Comment #2839438 - Image #0
      non receipt of product after one month - Comment #2839438 - Image #1
      Fake call scame [protected] please action this fake calls apka name addias me select hua hai aisa krk scame call kr rhe

      non receipt of product after one month - Comment #2839478 - Image #0
      I have bought a pair of adidas shoe ...but after 15 days only it's upper layer Torn...it's defected shoe .I have spent 2800 RS .

      non receipt of product after one month - Comment #2845718 - Image #0
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        P.chauhan
        from Haldwani, Uttarakhand
        Aug 25, 2017
        Report
        Copy

        I m ur regular customer since 2002. On 03.06.17 i purchase 1 pair sleeper frm e-14, connaught place n. Delhi (2519 rs/-) & i started to use from 28 june 17. Bt on 11 august 17. I noticed& surprised tht sleeper foam is cutting & disturbing place to place. This is manufacturing problem. Pls change or replace tht sleeper. Thanks!!

        Th. Pranjay chauhan adv. High court
        +1 photos
        Aug 26, 2017
        Updated by P.chauhan
        Wht happened??
        Aug 26, 2017
        Updated by P.chauhan
        Today I m coming E-14 cannught circus n.delhi with my defective sleeper.
        The.pranjay Chauhan adv.
        I bought a pair of flip flop from nearby store.i got it was defected within few days. "Mahanagar adidas" store name from where i bought the pair 28 days ago. Now when I went to shop it was close from few days.

        sleeper blue - Comment #2843212 - Image #0
        The sole of my adidas neo 2k17 is so flat and uncomfortable if i wear it and walk for 10-15 mins i get a hactic pain in my feet please see i[censored] can help.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          P.chauhan
          from Haldwani, Uttarakhand
          Aug 24, 2017
          Report
          Copy

          I m ur regular customer since 2002. On 03.06.17 i purchase 1 pair sleeper frm e-14, connaught place n. Delhi (2519 rs/-) & i started to use from 28 june 17. Bt on 11 august 17. I noticed& surprised tht sleeper foam is cutting & disturbing place to place. This is manufacturing problem. Pls change or replace tht sleeper. Thanks!!
          On this regards I have already send a complaint on 20 August 2017.bt on response??

          Th. Pranjay chauhan adv. High court
          +3 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pallav Chaturvedi
            from Agra, Uttar Pradesh
            Aug 24, 2017
            Report
            Copy

            I have bought the questartf (Aq6632) shoes for rs 9299/- on 14.02.2017. It is an expensive shoes atleast for me.
            Its one eyelet is broken and even throat material is also torn simultaneously which is prima facie is big manufacturing defect. After complaining to the store on 11.08.2017, they said we will lodge the complaint. Yesterday they communicated that the complaint dated 18.08.2017 is rejected due to the fact out of warranty.
            It is learnt that they might have have not correctly described the defect.in your communication (Copy attached) you mentioned that the shoes is out of 3 months warranty.
            Can you please explain that such an expensive shoes are manufactured for 3 or 6 months. Due to the defect the laces can not be passed through the eyelets (Images attached) and shoes can not be wore in present condition.
            Shall i throw away such an expensive shoes in 5-6 months.
            +3 photos
            I had purchased adidas shoe in may of 2017 from www.snapdeal.com it has been damaged so i would like to ask for renewed of shoe. it has been got crack side of. hence please take action on this as early as possible.
            This product is very bad condition.so please change in product .this use in product 11 month .so please change this product .

            shoes replacement ref no adi17081340 - Comment #2839529 - Image #0
            shoes replacement ref no adi17081340 - Comment #2839529 - Image #1
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ashok Sanadhya
              from Jaipur, Rajasthan
              Aug 22, 2017
              Report
              Copy

              Address: Kota, Rajasthan, 324005

              Sir i purchased adidas shoes by order no. 11636272. Due to size problem i have returned back. This on cod mode. Now i want to purchase new shoes but my account balance showing nil. Before this many months account show my balance but it disappear now a days. I also talk to your customer care on dt[protected] but not resolved.
              Please do needful.
              Thanks.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pranjay Chauhan adv
                from Vikasnagar, Uttarakhand
                Aug 20, 2017
                Report
                Copy

                I m ur regular customer since 2002. On 03.06.17 i purchase 1 pair sleeper frm e-14, connaught place n. Delhi (2519 rs/-) & i started to use from 28 june 17. Bt on 11 august 17. I noticed& surprised tht sleeper foam is cutting & disturbing place to place. This is manufacturing problem. Pls change or replace tht sleeper. Thanks!!

                Th. Pranjay chauhan adv. High court
                +4 photos
                I want to order reference no is[protected] of adidas lower & short .because dealzkart send aduplicate product
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  و
                  واحد من هناك
                  Aug 20, 2017
                  Report
                  Copy

                  Hello

                  I purchased shoes a month ago blue color size (42) from adidas supplyer "you mark" witch can be trust.

                  My complaint as follow:

                  The right shoe has problem in shape it tends to right instead of left. It can be recognized to naked eye.

                  While l am wearing my shoes barely feeling by difficulty immediately but after long time pain waking starts.

                  My opinion it is manufacturing problem.

                  So l hope there is serious action will take about the product.

                  Thx
                  I have purchased a pair of shoes under order no.23226290 which is received on dated[protected] and its sole got dameged.I am really very upset from the choice on shop.adidas.co.in and it is very rediculous. Really a wastage of money.

                  deformation or change the shape of my right shoe - Comment #2824309 - Image #0
                  deformation or change the shape of my right shoe - Comment #2824309 - Image #1
                  Bandroli's reply, Aug 21, 2017
                  Didn't got any positive response from shop.adidas.co.in
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nantu Paul
                    from Hyderabad, Telangana
                    Aug 19, 2017
                    Report
                    Copy

                    I want return of my branded lower & short, xl vide reference no. [protected], because this product is not choiceable. So please i want to cancel this product and refund of my payment of this account nantupaul & babli paul, account no. [protected], ifsc code. Ubin0550213, union bank of india, deshbandhu para, siliguri. So please kindly look into the matter as soon as possible and money back of my account.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aftab Naik
                      from Srinagar, Jammu and Kashmir
                      Aug 17, 2017
                      Report
                      Copy

                      Dear
                      Sir/mam
                      I shakir ali contacting you in regard that i have purchased a t shirt of white colour from adidas.com of size l but it was delivered with wrong size (Xl). I personally have purchased alot of adidas clothing in the past and i have never experienced this problem previously. So please accept my complaint and take a quick and serious action about it so that i can continue shopping on adidas.com in future that will be your most kindness
                      Hi
                      Sir/mam
                      I purchased adidas t shirt of size L but it was delivered with wrong size (XL).So please accept my complaint and take trouble to exchange my t shirt
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Simone Dickson
                        Aug 9, 2017
                        Report
                        Copy

                        Address: 6028
                        Website: Adidas complaint site

                        I am contacting you in regards to my purchase of (Two) 2 pairs of black adidas tracksuit pants with both having white lining on the inner part of them.
                        Both pairs are less than 3 months old and the seams on the front and back of both pairs of pants have split at their seams, exposing the white inner lining.
                        I personally have purchased alot of adidas clothing in the past and i have never experienced this problem previously. I have tried to mend them myself although this has been very unsuccessful.
                        I am very disappointed in the fact that i purchased not only one pair but two pairs of the same product and this has occurred to both.
                        I feel that its important that i inform you of my disappointment, and hope that this will not occur again.
                        Thank you simone dickson
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Karishma Martolia
                          from Agra, Uttar Pradesh
                          Aug 8, 2017
                          Report
                          Copy

                          Hi!
                          I brought a pair of shoe with the artical no. Bb4855 on 30% discount at 2:20pm today. I wanted to exchange the color of the product. So i went to the showroom to exchange. They told me that the other color pair has been sold. This incident seemed quite funny to them. First of all the salesman that sold the product to me did not come to discuss the problem with me. Secondly, the manager seemed quite amused. Perhaps its because im a woman and i struggled in debating. I dont like being laughed at. I have had many experiences of these insulting incident from various places. The fact that i was not able to exchange my shoes did not annoy me as much as the behaviour of the patriarchal man who enjoyed my struggling to communicate. I am a multilingual so i had trouble expressing myself. But this does not allow anyone any liberty over me. I m sick how a lonely woman in the patriarchal society is harressed everyday and in every form whether big or small. This may be small but surely important.
                          I sincerely hope you atleast read this and think about it.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pratik Shegade
                            from Pune, Maharashtra
                            Aug 1, 2017
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411013
                            Website: Www.adidas.co.in

                            Hello

                            Actually i wanted to buy manchester united climacool backpack black
                            But everywhere it's showing it is out of stock
                            Can you please tell me where i can presently buy in pune india.
                            I really want that backpack but can't find it anywhere.
                            Hope you come out of the solution
                            I am attesting a photo of the backpack along with the email
                            Thank you
                            +1 photos
                            I purchased adidas t shirt from Vasant kunj mall, Delhi at end of May, 2017. The logo of crown has been detached just after one wash. I made the payment by debit card. Please accept my complaint and take trouble to exchange the t shirt.
                            Regards,
                            Manoj K Thakur, Dy Director of Fisheries, Doranda, Ranchi, Jharkhand.
                            Mob. [protected]
                            I bought this shoe in November 2016 and now it seems like 5 years old .in 8 month is shows its capacity .i want replace so if you have any doubt than contact me at [protected]@gmail.com and [protected] please resolve this issue

                            related to the manchester united climacool backpack availability - Comment #2818167 - Image #0
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Samar Dubey
                              from Mumbai, Maharashtra
                              Jul 28, 2017
                              Report
                              Copy

                              Address: Bhopal, Madhya Pradesh, 462029

                              I bought questar boost from bhopal store online 17 july i realised that it has defect at the back side.. If asked the store for refund but they do not reply they are just wasting my time
                              I went on official website of adidas india and it is mentioned there that you can get refund within 30 days of purchase
                              But store is giving me baseless reasons for not processing refund
                              Aug 01, 2017
                              Siddhant Chauhan's response
                              plz replace my t shirt as soon as possile
                              I bought adidas t shirt on 28/07/2017 from adidas showroom solan himachal pradesh.But today i noticed that t shirt has pilling problem from lower back.There is pilling everywhere i am sending you pics of the t shirt and bill no.AZ3798 and t shirt tag no. 12/16 AZ3798 11I001 and 4 pics plz replace it as soon as possble.

                              adidas questar boost - Comment #2806190 - Image #0
                              adidas questar boost - Comment #2806190 - Image #1
                              adidas questar boost - Comment #2806190 - Image #2
                              adidas questar boost - Comment #2806190 - Image #3
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rakesh sharma77
                                from Charkhi Dadri, Haryana
                                Jul 24, 2017
                                Report
                                Copy

                                Address: Patna, Bihar, 800001

                                We purchase 01 climacool aeroknit size (M) t shirt from patna fraser road outlets on june 21st, 2017.

                                But within 01 month we surprise that above t shirt conditions is very poor, shows white - white roughness in whole t-shirt.
                                We very old users of adidas products, but after looks products we too vaist.

                                So pls look at this matter vvvery seriously and take a quick action.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prarit Agrawal
                                  from Saharanpur, Uttar Pradesh
                                  Jul 23, 2017
                                  Report
                                  Copy

                                  Address: Meerut, Uttar Pradesh, 250004

                                  Dear sir/madam
                                  I am prarit agrawal i bought my adidaas astrolite running shoes on 20 june 2017 via flipkart. The shoes were not defective but within some days wearing their sole in broken. The handling and the wearing of the shoes was decent but now their sole is broken. Kindly please tell respective department to exchange my shoe with the new one of the same model. My size was 8 (Uk)
                                  Bought addidas shoe on 15/4/17 and upper has been found faulty and am unable to use them.
                                  Defective lower form front side bubbel ...spoting

                                  Name_Atul Gupta
                                  Mobil number_[protected]
                                  Artical no - BR8577
                                  Region- north
                                  Approved by deepak chauhan
                                  adidas.[protected]@gmail.com

                                  my broken shoes - Comment #2810018 - Image #0
                                  my broken shoes - Comment #2810018 - Image #1
                                  my broken shoes - Comment #2810018 - Image #2
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kushagra_gul
                                    from Delhi, Delhi
                                    Jul 21, 2017
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110034
                                    Website: Adidas.co.in

                                    I bought a pair of slipper from adidas 2 months ago for ₹3300 and after 1 day the logo came off i complained about it and gave it back after 2 months they gave me a new pair on 18th july 2017 and again the same thing happened after wearing it for 1 hour the logo came off i am damn sure adidas is selling fake products in the stores they don't even take any action if we complain so this i'll take a very big action against adidas
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Beris
                                      Jul 15, 2017
                                      Report
                                      Copy

                                      Address: 34718

                                      We bought an adidas i think it is the tenth one in my life. Up to now i have never bought or heard such kind of a flimsy shoe such like this from adidas. We are living in a buy and throw away age but i would not expect this from adidas. As we complaint to the shop we bought they got the complaint and the shoe. After keeping the shoe 28 days they returned it and said this was due to misuse of my 11 year old.in significant part of the summer holiday he used the sport shoe which was a turkish small firm made one with one forth of the price (45 $ for adidas and 13 $ for the turksih one. The first adidas was the one that my father bought 36 years ago that he had brought it from germany. Now this one was the last one….
                                      +3 photos
                                      I had bought Adidas shoe from Chandigarh showroom. after few days o[censored]se its cushion from back side got damaged.

                                      Pictures and copy of bill attached.

                                      I request you to kindly arrange for the replacement for the same.

                                      Regards,
                                      Pankaj Goyal

                                      Adidas shoe that i bought to my son ruptured down in 1 week. - Comment #2789272 - Image #0
                                      Adidas shoe that i bought to my son ruptured down in 1 week. - Comment #2789272 - Image #1
                                      Adidas shoe that i bought to my son ruptured down in 1 week. - Comment #2789272 - Image #2
                                      Adidas shoe that i bought to my son ruptured down in 1 week. - Comment #2789272 - Image #3
                                      Adidas shoe that i bought to my son ruptured down in 1 week. - Comment #2789272 - Image #4
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit