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Adidas Complaints & Reviews

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Updated: May 7, 2025
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Adidas reviews & complaints page 39

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J
John ferreira
from Mumbai, Maharashtra
Sep 15, 2017
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Address: 400082

I purchased the product from myntra online. The order number is[protected]-5545601. The product is under warranty for manufacturing defects. The stitches have come off from the left shoe. I want the product to be replaced as soon as possible. This is the first product i have purchased online that has come defective. The myntra customer care says that there is 30 day no use exchange. But i have used the product only twice and the stitches have come off.
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    A
    Aditya Sengar
    from Raha, Assam
    Sep 12, 2017
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    Address: Dhanbad, Jharkhand, 828106

    I buy a sliper of adidas order with tracking id[protected] when open i the packet the product seems good but when i use it it was totally rejected peice it was damaged from in inside when i used it then only i found that it was totally rejected peice that's why this snap deal give a huge discount on this product i want my money back or replace the item what is the procedure please mention.
    +1 photos
    I bought Adidas originals women hi top ten from Amazon.. and I used it for just 3, 4 hours and paint from the shoe is already coming-out... I never expected something like this from an Adidas originals shoe..
    Please take a look at the pictures

    I buy a slipper of this brand which was totally rejected price. - Comment #2865195 - Image #0
    I buy a slipper of this brand which was totally rejected price. - Comment #2865195 - Image #1
    I buy a slipper of this brand which was totally rejected price. - Comment #2865195 - Image #2
    I had purchased this shoe from OMAN .after 5 months of purchsing the shoes i met with an accident right leg shoe was fully dimaged so can u plz replace the shoe
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      A
      Amolbansal
      Sep 10, 2017
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      Resolved

      shoes alpha bounce manufacturing defect

      Address: Lucknow, Uttar Pradesh, 226006

      I bought the shoe from gwalior store at dd mall on 8th july2017. Its been only 2months and the top cover of the shoe (The skin) is tearing away like crimpled paper. The owner refused to honor the complain and said he can only get it stitched when we all can clearly see iy cant be done because the cloth has torn away. Request to pls honor tye complain and take the needful steps to rectify a genuine manufactiring defect....
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      N
      Neil Thomas
      from Mumbai, Maharashtra
      Sep 6, 2017
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      Address: Bangalore, Karnataka, 560083
      Website: Www.adidas.com

      I have bought a sandal worth 2799 from an adidas store forum mall bangalore.
      I am unable to wear the sandal for more than 1 hour as my little fingers on both feet hurt during a normal walk.
      Upon asking the store they say they can't do anything.
      Never expected such a reply from the great adidas store.
      Request each and everyone to use the product for ample amount of time before actually buying it.
      Atleast 10 to 15 minutes wear and walk to know where it hurts.
      Thanks
      I am purchasing Adidas shoes and I am not like colour size.
      But Adidas return policy is really really bad
      No puchase anything in Adidas they send duplicate product and not return anything 30 days policy is bad another online site provide much better service.
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        V
        vijayanpoongat
        from Bengaluru, Karnataka
        Sep 2, 2017
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        I have been remitted rs.840 through inb payu payments private lim from sbi having the transfer no [protected]igabththi2 transfer to 459 for the purchase of kids jursey on 2 august 2017. I have not received the product even today. Please take immediate steps to solve my grievance. My mail address is [protected]@gmail.com. At the time of ordering the product you have claimed that the product would reach to my address o before 20th august. Now one month already elapsed. Please make necessary arrangement.
        Sep 02, 2017
        Updated by vijayanpoongat
        no reply up to this time
        Dear Sir,
        I have purchased a shoes on this month but after few days Shoul of the shoe has got damaged . I want it back as a replacement .

        non receipt of product after one month - Comment #2839438 - Image #0
        non receipt of product after one month - Comment #2839438 - Image #1
        Fake call scame [protected] please action this fake calls apka name addias me select hua hai aisa krk scame call kr rhe

        non receipt of product after one month - Comment #2839478 - Image #0
        I have bought a pair of adidas shoe ...but after 15 days only it's upper layer Torn...it's defected shoe .I have spent 2800 RS .

        non receipt of product after one month - Comment #2845718 - Image #0
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          P
          P.chauhan
          from Haldwani, Uttarakhand
          Aug 25, 2017
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          I m ur regular customer since 2002. On 03.06.17 i purchase 1 pair sleeper frm e-14, connaught place n. Delhi (2519 rs/-) & i started to use from 28 june 17. Bt on 11 august 17. I noticed& surprised tht sleeper foam is cutting & disturbing place to place. This is manufacturing problem. Pls change or replace tht sleeper. Thanks!!

          Th. Pranjay chauhan adv. High court
          +1 photos
          Aug 26, 2017
          Updated by P.chauhan
          Wht happened??
          Aug 26, 2017
          Updated by P.chauhan
          Today I m coming E-14 cannught circus n.delhi with my defective sleeper.
          The.pranjay Chauhan adv.
          I bought a pair of flip flop from nearby store.i got it was defected within few days. "Mahanagar adidas" store name from where i bought the pair 28 days ago. Now when I went to shop it was close from few days.

          sleeper blue - Comment #2843212 - Image #0
          The sole of my adidas neo 2k17 is so flat and uncomfortable if i wear it and walk for 10-15 mins i get a hactic pain in my feet please see i[censored] can help.
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            P
            P.chauhan
            from Haldwani, Uttarakhand
            Aug 24, 2017
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            I m ur regular customer since 2002. On 03.06.17 i purchase 1 pair sleeper frm e-14, connaught place n. Delhi (2519 rs/-) & i started to use from 28 june 17. Bt on 11 august 17. I noticed& surprised tht sleeper foam is cutting & disturbing place to place. This is manufacturing problem. Pls change or replace tht sleeper. Thanks!!
            On this regards I have already send a complaint on 20 August 2017.bt on response??

            Th. Pranjay chauhan adv. High court
            +3 photos
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              P
              Pallav Chaturvedi
              from Agra, Uttar Pradesh
              Aug 24, 2017
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              I have bought the questartf (Aq6632) shoes for rs 9299/- on 14.02.2017. It is an expensive shoes atleast for me.
              Its one eyelet is broken and even throat material is also torn simultaneously which is prima facie is big manufacturing defect. After complaining to the store on 11.08.2017, they said we will lodge the complaint. Yesterday they communicated that the complaint dated 18.08.2017 is rejected due to the fact out of warranty.
              It is learnt that they might have have not correctly described the defect.in your communication (Copy attached) you mentioned that the shoes is out of 3 months warranty.
              Can you please explain that such an expensive shoes are manufactured for 3 or 6 months. Due to the defect the laces can not be passed through the eyelets (Images attached) and shoes can not be wore in present condition.
              Shall i throw away such an expensive shoes in 5-6 months.
              +3 photos
              I had purchased adidas shoe in may of 2017 from www.snapdeal.com it has been damaged so i would like to ask for renewed of shoe. it has been got crack side of. hence please take action on this as early as possible.
              This product is very bad condition.so please change in product .this use in product 11 month .so please change this product .

              shoes replacement ref no adi17081340 - Comment #2839529 - Image #0
              shoes replacement ref no adi17081340 - Comment #2839529 - Image #1
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                A
                Ashok Sanadhya
                from Jaipur, Rajasthan
                Aug 22, 2017
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                Address: Kota, Rajasthan, 324005

                Sir i purchased adidas shoes by order no. 11636272. Due to size problem i have returned back. This on cod mode. Now i want to purchase new shoes but my account balance showing nil. Before this many months account show my balance but it disappear now a days. I also talk to your customer care on dt[protected] but not resolved.
                Please do needful.
                Thanks.
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                  P
                  Pranjay Chauhan adv
                  from Vikasnagar, Uttarakhand
                  Aug 20, 2017
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                  I m ur regular customer since 2002. On 03.06.17 i purchase 1 pair sleeper frm e-14, connaught place n. Delhi (2519 rs/-) & i started to use from 28 june 17. Bt on 11 august 17. I noticed& surprised tht sleeper foam is cutting & disturbing place to place. This is manufacturing problem. Pls change or replace tht sleeper. Thanks!!

                  Th. Pranjay chauhan adv. High court
                  +4 photos
                  I want to order reference no is[protected] of adidas lower & short .because dealzkart send aduplicate product
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                    و
                    واحد من هناك
                    Aug 20, 2017
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                    Hello

                    I purchased shoes a month ago blue color size (42) from adidas supplyer "you mark" witch can be trust.

                    My complaint as follow:

                    The right shoe has problem in shape it tends to right instead of left. It can be recognized to naked eye.

                    While l am wearing my shoes barely feeling by difficulty immediately but after long time pain waking starts.

                    My opinion it is manufacturing problem.

                    So l hope there is serious action will take about the product.

                    Thx
                    I have purchased a pair of shoes under order no.23226290 which is received on dated[protected] and its sole got dameged.I am really very upset from the choice on shop.adidas.co.in and it is very rediculous. Really a wastage of money.

                    deformation or change the shape of my right shoe - Comment #2824309 - Image #0
                    deformation or change the shape of my right shoe - Comment #2824309 - Image #1
                    Bandroli's reply, Aug 21, 2017
                    Didn't got any positive response from shop.adidas.co.in
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                      N
                      Nantu Paul
                      from Hyderabad, Telangana
                      Aug 19, 2017
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                      I want return of my branded lower & short, xl vide reference no. [protected], because this product is not choiceable. So please i want to cancel this product and refund of my payment of this account nantupaul & babli paul, account no. [protected], ifsc code. Ubin0550213, union bank of india, deshbandhu para, siliguri. So please kindly look into the matter as soon as possible and money back of my account.
                      +1 photos
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                        A
                        Aftab Naik
                        from Srinagar, Jammu and Kashmir
                        Aug 17, 2017
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                        Dear
                        Sir/mam
                        I shakir ali contacting you in regard that i have purchased a t shirt of white colour from adidas.com of size l but it was delivered with wrong size (Xl). I personally have purchased alot of adidas clothing in the past and i have never experienced this problem previously. So please accept my complaint and take a quick and serious action about it so that i can continue shopping on adidas.com in future that will be your most kindness
                        Hi
                        Sir/mam
                        I purchased adidas t shirt of size L but it was delivered with wrong size (XL).So please accept my complaint and take trouble to exchange my t shirt
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                          S
                          Simone Dickson
                          Aug 9, 2017
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                          Address: 6028
                          Website: Adidas complaint site

                          I am contacting you in regards to my purchase of (Two) 2 pairs of black adidas tracksuit pants with both having white lining on the inner part of them.
                          Both pairs are less than 3 months old and the seams on the front and back of both pairs of pants have split at their seams, exposing the white inner lining.
                          I personally have purchased alot of adidas clothing in the past and i have never experienced this problem previously. I have tried to mend them myself although this has been very unsuccessful.
                          I am very disappointed in the fact that i purchased not only one pair but two pairs of the same product and this has occurred to both.
                          I feel that its important that i inform you of my disappointment, and hope that this will not occur again.
                          Thank you simone dickson
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                            K
                            Karishma Martolia
                            from Agra, Uttar Pradesh
                            Aug 8, 2017
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                            Hi!
                            I brought a pair of shoe with the artical no. Bb4855 on 30% discount at 2:20pm today. I wanted to exchange the color of the product. So i went to the showroom to exchange. They told me that the other color pair has been sold. This incident seemed quite funny to them. First of all the salesman that sold the product to me did not come to discuss the problem with me. Secondly, the manager seemed quite amused. Perhaps its because im a woman and i struggled in debating. I dont like being laughed at. I have had many experiences of these insulting incident from various places. The fact that i was not able to exchange my shoes did not annoy me as much as the behaviour of the patriarchal man who enjoyed my struggling to communicate. I am a multilingual so i had trouble expressing myself. But this does not allow anyone any liberty over me. I m sick how a lonely woman in the patriarchal society is harressed everyday and in every form whether big or small. This may be small but surely important.
                            I sincerely hope you atleast read this and think about it.
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                              P
                              Pratik Shegade
                              from Pune, Maharashtra
                              Aug 1, 2017
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                              Address: Pune, Maharashtra, 411013
                              Website: Www.adidas.co.in

                              Hello

                              Actually i wanted to buy manchester united climacool backpack black
                              But everywhere it's showing it is out of stock
                              Can you please tell me where i can presently buy in pune india.
                              I really want that backpack but can't find it anywhere.
                              Hope you come out of the solution
                              I am attesting a photo of the backpack along with the email
                              Thank you
                              +1 photos
                              I purchased adidas t shirt from Vasant kunj mall, Delhi at end of May, 2017. The logo of crown has been detached just after one wash. I made the payment by debit card. Please accept my complaint and take trouble to exchange the t shirt.
                              Regards,
                              Manoj K Thakur, Dy Director of Fisheries, Doranda, Ranchi, Jharkhand.
                              Mob. [protected]
                              I bought this shoe in November 2016 and now it seems like 5 years old .in 8 month is shows its capacity .i want replace so if you have any doubt than contact me at [protected]@gmail.com and [protected] please resolve this issue

                              related to the manchester united climacool backpack availability - Comment #2818167 - Image #0
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                                S
                                Samar Dubey
                                from Mumbai, Maharashtra
                                Jul 28, 2017
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                                Address: Bhopal, Madhya Pradesh, 462029

                                I bought questar boost from bhopal store online 17 july i realised that it has defect at the back side.. If asked the store for refund but they do not reply they are just wasting my time
                                I went on official website of adidas india and it is mentioned there that you can get refund within 30 days of purchase
                                But store is giving me baseless reasons for not processing refund
                                Aug 01, 2017
                                Siddhant Chauhan's response
                                plz replace my t shirt as soon as possile
                                I bought adidas t shirt on 28/07/2017 from adidas showroom solan himachal pradesh.But today i noticed that t shirt has pilling problem from lower back.There is pilling everywhere i am sending you pics of the t shirt and bill no.AZ3798 and t shirt tag no. 12/16 AZ3798 11I001 and 4 pics plz replace it as soon as possble.

                                adidas questar boost - Comment #2806190 - Image #0
                                adidas questar boost - Comment #2806190 - Image #1
                                adidas questar boost - Comment #2806190 - Image #2
                                adidas questar boost - Comment #2806190 - Image #3
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                                  rakesh sharma77
                                  from Charkhi Dadri, Haryana
                                  Jul 24, 2017
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                                  Address: Patna, Bihar, 800001

                                  We purchase 01 climacool aeroknit size (M) t shirt from patna fraser road outlets on june 21st, 2017.

                                  But within 01 month we surprise that above t shirt conditions is very poor, shows white - white roughness in whole t-shirt.
                                  We very old users of adidas products, but after looks products we too vaist.

                                  So pls look at this matter vvvery seriously and take a quick action.
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                                    Prarit Agrawal
                                    from Saharanpur, Uttar Pradesh
                                    Jul 23, 2017
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                                    Address: Meerut, Uttar Pradesh, 250004

                                    Dear sir/madam
                                    I am prarit agrawal i bought my adidaas astrolite running shoes on 20 june 2017 via flipkart. The shoes were not defective but within some days wearing their sole in broken. The handling and the wearing of the shoes was decent but now their sole is broken. Kindly please tell respective department to exchange my shoe with the new one of the same model. My size was 8 (Uk)
                                    Bought addidas shoe on 15/4/17 and upper has been found faulty and am unable to use them.
                                    Defective lower form front side bubbel ...spoting

                                    Name_Atul Gupta
                                    Mobil number_[protected]
                                    Artical no - BR8577
                                    Region- north
                                    Approved by deepak chauhan
                                    adidas.[protected]@gmail.com

                                    my broken shoes - Comment #2810018 - Image #0
                                    my broken shoes - Comment #2810018 - Image #1
                                    my broken shoes - Comment #2810018 - Image #2
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                                      Kushagra_gul
                                      from Delhi, Delhi
                                      Jul 21, 2017
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                                      Address: New Delhi, Delhi, 110034
                                      Website: Adidas.co.in

                                      I bought a pair of slipper from adidas 2 months ago for ₹3300 and after 1 day the logo came off i complained about it and gave it back after 2 months they gave me a new pair on 18th july 2017 and again the same thing happened after wearing it for 1 hour the logo came off i am damn sure adidas is selling fake products in the stores they don't even take any action if we complain so this i'll take a very big action against adidas
                                      +1 photos
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