Air India Complaints & Reviews

: I booked ticket to India on 30 March 2020 but due to Covid-19 restrictions or due to lockdown and travel ban they opened my ticket till December 2021 so they I can travel to India in the mean time but I cannot travel to India because I am 8 months pregnant and I wanted to apply for refund. I saw your website for refund when I do call you guys you say contact to third party they will tell you. Please help me and let me know what should I...

Hi Team,
I am trying to reach Airindia customer care by all means but no is helping and responding. After 4 hours of try i am writing this message to you to help me with the refund for my flight after cancelling the same.

Details:
PNR-JFYXC-Milan Dubey and Garima Gaur
Date :24 Nov...

Hi,

This is in regards to Air India Flight (Booking Reference Number : JKH26)

I did cancel the booking after multiple attempts in trying to reach the Air India customer care and there was no proper response. I was planning on postponing/rescheduling the booking initially but had no luck in connecting with the customer service and there was no option of rescheduling the booking on the website either. I wish the...

I have purchased air india ticket from Guwahati to kolkata on the names of Nimita Devi, Shilpishikha Goswami and Rituparna Goswami at AI 9736 for 17th December, 2021. Payment deducted but ticket not generated. Bank transaction number is IGAMLTTVJ5...

I came on a vacation to India and I wanted to reschedule my flight. Poor communication and response from customer service representatives lead to 45 minutes call waiting for each call. They are even disconnecting the call while I am talking and explaining issues. It's sad how a person needs to spend around 3 hours each day to talk to a rep. I called them straight 4 days daily spending 3 hours and even today my issue remains unsolved. I hate...

I have booked air India on[protected] with flight no AI0459 in Delhi airport terminal 3. I came two hours prior the boarding time for the baggage check-in. There are no staff to assist the passengers, due to this there is lot of crowd rushing towards counter, no covid protocols had been followed, no proper queue has been maintained and i have seen the women struggling to check in also. Due to this my baggage got delayed.

I...

----- Forwarded message -----
From: Tahmeena Syed
To: "[protected]@yahoo.com"
Sent: Monday, November 22, 2021, 10:35:30 PM GMT+4
Subject: Air india

Hello

This is Tahmeena Saiyed

I just spoke to Air India (+[protected])
I explain them the situation about Passenger name Arshilmehdi saiyed has some medical emergency which require to pre pond travel date...

My flight PNR YBR3Q
Tikt no[protected]C1

Has rescheduled and i was not informed by stating my number was not AVAILABLE,

I want refund for this, i have booked from Pay Tm and they also have initiated refund request
but there is no response from Air India

Need action ASAP...

Posting on behalf of my aged mother
हमने 14 नवम्बर को इंदौर से देहरादून के लिए एयर इंडिया की 1 स्टॉप फ्लाइट AI-635(इंदौर से दिल्ली) और AI-9645(दिल्ली से देहरादून) बुक की थी। क्योंकि दिल्ली में सबसे कम layover...

I would like to complain and want to get compensated because the flight was delayed for 2 hours which is more than the tolal flight time. Plus on arrival we were crowed in the bus to the terminal building. No covid protocals were abserved. How long the customers should suffer ?...

I tried booking a ticket from London to Bengaluru on 28th October. The Air India Website had a glitch and showed an error that the transaction was not processed. But the amount of GBP 1564.27 had been debited from my bank account. I did not receive the air ticket nor the confirmation. I called up Air India customer care immediately and explained the situation. I was informed that the generated PNR was cancelled and that I will receive a refund...

Air india flight that had to land Bilaspur from jabalpur didn’t land Bilaspur n took passengers to Allahabad saying no visibility at Bilaspur airport n no information is being cleared about the landing on other place to the passengers and the family...

Hello,

This is regarding PNR JXEMK.

I would like to raise a complaint against the Air India ground staff at Mumbai International airport.
This is with regards to the incident that took place at the Mumbai international airport with my parents who are senior citizens.
My parents had a valid ticket and documents to travel to Singapore on 18th March. I was pregnant at that time and desperately needed...

Hi,

This is in regards to Air India Flight (Booking Reference Number : JKH26)

I did cancel the booking after multiple attempts in trying to reach the Air India customer care and there was no proper response. I was planning on postponing/rescheduling the booking initially but had no luck in connecting with the customer service and there was no option of rescheduling the booking on the website either. I wish the...

I have cancelled Air India ticket from Patna to Delhi for flight no 408 (travel date 14th Nov) on 11th Oct, which was booked directly from Air India website. I have not received refund till 19th Nov, i have also visited pune airport Air india office twice on 2nd nov and 14th nov then also its not resolved. based on pune airport office recommendation i also visited Pune city office on 15th Nov but no result. i have also raised feedback twice...

Booked ticket however got error post successfull payment as follows:

There has been an error with your request.

P_0006 - Payment has been collected. Sorry, we were not able to ticket your booking due to some technical reasons. We shall mail the tickets to you shortly....

Hi there I booked my ticket through a travel agent my reservation code is 09MG1G and confirmation number is AIZE293 and I cancelled mu ticket but my refund was not issued …. I want solution of this problen my agent was saying that he emailed you but I dont know whats the problem that its taking too long....

I have booked the tickets with Air India and later due to covid restrictions i cancelled the tickets. I was told that i will get the refund in 21 days but it has been over a month and still i have not received my refund.

Case ID 12101019...

Booked in business class from Vijayawada to Sanfranscisco and return . In return journey from Delhi to vijayawada they accommodated in economy class instead of business class because there is no business class in flight on that day. Requested by mail for refund, but no response
Journey ticket details

PNR no. HPYE0. E.Ticket no.[protected]...

Hi,
I Anisha Kizhakkepatt, had booked a ticket in Air India from San Francisco to Bangalore on July 2021. The airlines had postponed the travel date due to which I was unable to travel. So I had to cancel my ticket and they informed the refund will be initiated soon. Till now Air India never initiated my refund. I have been sending mails, feedback form and reaching their customer support. But no response from their end. Kindly help...