Air India
Air India Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
2000
COMPLAINTS
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Air India Customer Care

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Address
Marine Drive, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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95
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15
1800 625 6424  [Canada]
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13

Phone:
Phone:
+91 11 2462 4075  [Helpdesk]
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+91 11 2462 4074  [Helpdesk]
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Mobile:
Mobile:
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48
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35

Submit a Complaint
Customer satisfaction rating
12%
Complaints
2000
Pending
0
Resolved
235
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Air India Complaints & Reviews

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Date 14 febraury 2021
we reached delhi 10 .20 by vistara airlines from raipur with small bags
but while boarding...
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Refund of ticket no.[protected] not received till date.
Feb 16, 2021

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    Hi have 3 open tickets with Air India which mentioned below:

    E ticket Number:[protected]

    E...
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    Flight order[protected] &[protected] both time booking fail but payment deducted in my account one time.
    .Pl. see and return my amount .
    Payment not return
    Feb 14, 2021

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      AirIndia ticket booked for travel on 19th Aug 2020 from San Francisco to Kochi under Vande Bharat was cancelled and refund...
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      I cancelled a ticket almost a month ago. At that time I was told by the AI customer care representative that I will receive...
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      Ticket booked under PNR no. Z9W5P has been cancelled through customer care due to flight cancellation from Delhi to Vijayawada...
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      This is regarding refund of my tickets. Etkt nos are[protected]/[protected]/[protected]/[protected] cancelled...
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      Good Morning,
      My ticket numbers 098-[protected] /098-[protected] . I requested air india to cancel my return ticket...
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      We have been following up for our refund of cancellation done in Nov 2020. I have sent many mails on customer care email id...
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      Sir/Madam
      I had booked 15 tickets on 4 January 2020 through easmy trip from Delhi to Amritsar for 2 June
      But...
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      Dear Ecommerce,
      This is to bring to your notice that I Have not received the refunds with respect to my LTC tickets...
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      Dear Ecommerce,
      This is to bring to your notice that I Have not received the refunds with respect to my LTC tickets...
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      Dear Sir/Ma’am
      I would like to bring to your kind notice that I have all the verified documents i.e visa, boarding pass but I couldn’t fly due to Air India airlines as they told you don’t have verified documents and we talk to embassy they told your documents are alright .They even harassed us and our ticket got wasted and with the same documents we have travelled with Emirates. Such a disgusting airlines it is and the staff members are so rude .I request you to refund my whole amount as the fault is from there side . Attaching the documents herewith
      Feb 02, 2021

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        I had booked to travel from Hyderabad to Chicago (ORD) for 31st July 2020. However, Air India on its own canceled my ticket...
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        I booked three ticket for AI675 Mumbai to Kolkata for 25.07.2020.PNR No. HE5D6.No refund given till date.please expedite.
        Regards,
        Yogesh Mishra
        [protected]
        Jan 30, 2021

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          Worst of worsts. I have been calling them at[protected] more than dozen times since morning, each time i give them my local...
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          This is regarding a continuous follow up for REFUND against cancellation of my ticket nos.[protected]/60/61/62. It is extremely...
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          Hello Team,

          Surprisingly nobody got an answer about my refund, even both teams are on email.
          Air India...
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          I have cancelled tickets on 9th Dec 2020 and still have not received money to my credit card account.

          Ticket Booking number: H2DM4
          ETicket numbers#:[protected],[protected],[protected],[protected]

          My Address: 7022 Rackham Way, Hanover, MD, USA, 21076
          Mobile: +[protected]
          Flight Numbers:
          Flight: AI 108: Travel Date: 23rd June 2021 Chicago (ORD) to Hyderabad (HYD)
          Flight: AI 107: Travel Date: 20rd Aug 2021 Hyderabad (HYD) to Chicago (ORD)

          I raised multiple request through email and through their portal. Did not receive any update.
          Ticket opened through online is #52951 (on 5th Jan 2021).

          Thanks and regards
          Arun Prasad Mandava
          Jan 28, 2021

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