Air India Complaints & Reviews

Raj Jindal
Feb 11, 2023, 5:23 PM (4 days ago)
to contactus

MOST URGENT /URGENT BOUND
Please refer to the reference ref:_00D2v1u6V0._5002udsLKT:ref
given in your mail dated 20th Jan, 2023 in response to our email dated 13th January 2023, asking for refund of Rs 29400/ paid extra for preponing our booked and paid flight in the month of Feb, 2023 to 13th January 09:30 AM .That flight could not be run....

Delhi to Newark, USA is a 15 hour flight. None of the entertainment centers worked for economy class passengers.

This is a regular issue that Air India has with their international flights.

Date of flight Feb 9, 2023
Seats 34E & 34F

After Tata took over, the fares have increased and services have deteriorated...

We both physicians travelled from JFK to Delhi on January 15th.and the reclining seat was non functional throughout the extended journey. Cabinet crew manager was not helpful. Condition was poor rather grave
On return journey from Delhi to JFK on February 8th. our confirmed seats were changed without permission and the reclining seat was non function in spite of multiple efforts by the cabinet manager. Throughout 15 hours of journey...

Dear Ms. Gupta,

Greetings from Air India!

With reference to your mail.

We deeply regret the inconvenience caused to you!

We would like to inform you that, we have forwarded your request to our concerned department. As soon as we receive further information we will get back to you.

Assuring you of our best attention at all times.

Thank you for your understanding...

On 07/02/2023 at 20.00 PM i booked a ticket for AI554 from Delhi to (MAA) Chennai . An amount of Rs.16735/- deducted and the Bank (SBI)has intimated the deduction ref No.IGAPCICEB6. But I have not received any information in my mail or in mobile regarding the booking or otherwise. my email [protected]@gmail.com...

Yesterday 5 feb 2023, my grandmother was travelling from vancouver to delhi on AI186. She is 80 year old and i specially added wheel chair service for her because she cant walk. During check in time i asked them and they said we will provide it once security is done. I cant go with her in the airport. I asked my relative who was travelling with her and she told they refused to provide this service and lied that it is not requested on your...

I travelled from Delhi to Toronto on 29th January and had some jewellery in my carry bag. I realized my carry bag went for re screening while I was waiting for it to come to me. There were few mins before the carry bag was screened again and it was on the belt in hands of the officer which was suspicious and unrequired. There was no other time that my bag was touched by anybody else in the trip and after coming home I got to know my bag didn’t...

I have cancelled International travel ticket in February 2022 (Ticket no[protected]/44 and case no 18271872, it's been a year after cancellation and I have not received refund yet. Whenever I call customer care they say it's already refunded but can't provide me any reference number. It's total scam they are doing. I have been following up with multiple calls and email and requests through their portal but no luck. Please help me to get...

Following are the chronicle of the event where Air India has not resolved my refund issue even after 5 months:
1. Ticket bought on May 4th, 2022, ticket attached and the number:[protected]
2. Paid on my Citibank credit card ending in 5167 for amount INR 106, 586
3. Cancelled the ticket in August 2022.
4. Followed up continuously for refund and finally Air India said they refunded on 10th of January, 2023 with...

Following are the chronicle of the event:
1. Ticket bought on May 4th, 2022, ticket attached and the number:[protected]
2. Paid on my Citibank credit card ending in 5167 for amount INR 106, 586
3. Cancelled the ticket in August 2022.
4. Followed up continuously for refund and finally Air India said they refunded on 10th of January, 2023 with txn ID: 098KUS74J51HX. Air India will not share the exact refund amount...

This flight from visakhapatnam( originally AI488) for 27th Dec 2022 was cancelled for operational reasons and a substitute 1stop flight was given without notifying me. I came to know this on 26th Dec when I attempted web checking . I would have missed my connecting international flight to London with Vistara which is scheduled to depart Delhi at 1455.
Therefore I requested a cancellation with full refund thand customer service did...

I am sharing my worst ordeal with the airindia TATA.
Flight from Vishakapatnam to Jammu was booked two months well in advance for the travel on 19th and 20th Jan 2023 only to face nightmarish experience.
On reaching Visakhapatnam airport on 19th Jan 2023, My family with two daughters were told that the flight from Delhi to Jammu is not showing in the system. No prior intimation in whatsoever manner was given for the cancellation...

Food quality was absolutely cold, without salt and without flavour. Cheese spagaty and corn salad ....

This mail is bringing your notice to the delayed baggage issue that happened on Dec 2nd, 2022 at Mumbai airport .
I am attaching my ticket for your reference .Adding flight details below:

Flight Number : Ai984 : DXB to BOM
DXB
DUBAI
23:40 hrs, 01 Dec
Dubai International, Terminal 1

2h 55m

Economy

BOM
MUMBAI
04:05 hrs, 02 Dec
Chhatrapati...

My transaction amount of Rs. 3896 on 11th of November with transaction ID [protected], has not been refunded. I have confirmed from my bank that you have received the money. As per promise it should have been refunded within 24 hours as the purpose of rescheduling the flight was not served with this transaction.
I had to do a repeat transaction for the same purpose on 12th November to get the job done.
I have written mails...

My name : Amita Patel. Contact: [protected]
Email; [protected]@gmail.com
File references # JFKKU14175 - delay bag
Complaint details; I was traveling from BDQ to JFK on December 31st via Air India connecting flight. Air India raged incorrectly my baggage to JFK instead Delhi as I was traveling to Kuwait from Delhi airport. After arrived at Kuwait counter for chek in Kuwait staff notified that baggage should have collected...

Avinash Nikam

Attachments11:11 AM (2 minutes ago)
Dear Sir,
I undersigned travelled from Mumbai to Kochi on 17/04/2022 along with my wife, I lost my boarding pass after completing my tour. I have travelled on Govt LTC where I have to submit the boarding pass for reimbursement.
I request you please send me the duplicate boarding pass/ Travel certificate for the journey performed by me.
For the...

Took the Air India flight from Kolkata to Sydney (Flight no AI 302).
BOOKING REFERENCE: TWBOU7

There was no in flight entertainment in all 3 seats we booked for myself, my daughter and husband. For a 12.5 hour flight this is highly unexpected and very unprofessional of the airline. Upon informing the flight attendants they just confirmed it won't work, no apology nothing.

Also I had booked for inflight...

Firstly, I travelled with my father and sister from London to India. My daughter also joined us later. He is old, nearly 90 age. We booked direct flight to Kochi but Air India cancelled the return flight (more than once) and we had to fly via Mumbai, on a much longer journey. We booked Air India only for direct connection to Kochi. My seat was no longer available and I had to book new seats further back on plane. My booking reference is below....

Me and my family booked ticket from vancover to ahmedabad and return ticket, but due to covid air india unbale to provide return service from ahmedabad to vancover so they are cancelled that ticket, so we travel from other airways, now air india not provide me refund for my cancel travel
so please provide me my cancelation ticket refund
further that all document i will provide you,
trawel date 24th april 2021
br...