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Airtel Complaints & Reviews

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Updated: Dec 16, 2025
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P
Pradeep4ever40
from Delhi, Delhi
Jul 19, 2018
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Address: Thane, Maharashtra, 400612
Website: Google

Hi,
I am a post-paid customer of Airtel since last 1 years and I have already paid 4000 rupees of my current month .
My mobile number [protected]
My outgoing call service and Internet data is not activate after paying all dues,
i have alredy paid 800rs extra from my current dues
and Airtel Executive had told me will resolve in 2 days
We have facing this issue since 6 days
How can i trust your word ??
We have already drop a mail to Nodal Officer but issue still not resolved
This is last time i am warning if Outgoing call is not get active in 3 hours than i will put email on below email id
Email Id :- ceo.[protected]@airtel.in / gopal.[protected]@airtel.com
Kindly take this on final warning and Resolve it immediately
Airtel customer support has been notified about the posted complaint.
Jul 19, 2018
Updated by Pradeep4ever40
i have alredy paid 800rs extra from my current dues
and Airtel Executive had told me will resolve in 2 days
We have facing this issue since 6 days
How can i trust your word ??
We have already drop a mail to Nodal Officer but issue still not resolved
This is last time i am warning if Outgoing call is not get active in 3 hours than i will put email on below email id
Email Id :- ceo.[protected]@airtel.in / gopal.[protected]@airtel.com / [protected]@in.airtel.com
Kindly take this on final warning and Resolve it immediately
Jul 19, 2018
Updated by Pradeep4ever40
Hi,
I am a post-paid customer of Airtel since last 1 years and I have already paid 4000 rupees of my current month .
My mobile number [protected]
My outgoing call service and Internet data is not activate after paying all dues .
i have alredy paid 800rs extra from my current dues
and Airtel Executive had told me will resolve in 2 days

We have facing this issue since 6 days
How can i trust your word ??
We have already drop a mail to Nodal Officer but issue still not resolved

this is last time i am warning if outgoing call is not get active in 3 hours than i will put email on below email id

Email Id :- ceo.[protected]@airtel.in / gopal.[protected]@airtel.com / [protected]@in.airtel.com

kindly take this on final warning and resolve it immediately
Mobile no [protected] owner name dheeraj kumar mishra id no / adhaar no
last four digit 5444
60 rs deducted on [protected]
for adofservices
i didnt activated it who the hell are u to activate on customer sim.
Giv me money u blooldy rascals scoundes.
My 4g data services arent working and I'm given edge network instead. This was all fine before, it has been this faulty since 2-3 days.obviously this is a fault on your part and I'm also experiencing low sound low quality along with compete lack of sound sometimes
Replacement for damaged sim card had created much trouble . At end too no result was found, we are using the same no from last 5 to 6 yrs . the airtel office employee was telling the no. Is not on ur name . It was on an unknown's name. Now u can but the same no only as post paid . Mistake was of retailer and compensation is too be paid by us
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    Y
    Yogi88
    from Mumbai, Maharashtra
    Jul 19, 2018
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    Address: 400042

    Dear Executive,

    One of your executive (Ms. Kirti) called me and told me regarding Rs.499 plan for my vodafone number [protected]. But as I was not interested in that plan she told me that she will offer me same plan with Rs.399 but I said I dont want that plan. Then she gave false statement that we will give you the same plan in Rs. 299. on 7th July 2018 she called me to meet their executive to port my card to airtel network. I have ported my vodafone sim to Airtel postpaid. When card activated, I got message that plan of Rs. 499 is activated. That girl (Kirti) is not receiving my calls.

    Please take a strict action against her. I have her mob nos. with me which are [protected] and [protected]. She is misguiding customers which is not good for Airtel.

    I have called on customer care numbers but they received calls and kept me on line for almost more than half an hour.

    Thanks,
    Yogesh
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      $unny
      from Patna, Bihar
      Jul 19, 2018
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      Address: Ambala, Haryana, 133021

      I have taken airtel data card with six months of advance rental [protected]. But the services in my area is very poor. I have complaint against this but nothing was done. So decided to close the no. After six months i paid the dues and told to close the connection. and they have assured that connection will be closed. After almost three months a msg came to me stating that your bill is due against your no of rs 3990. I rang to customer care and asked them about this msg. They told me that ur no is not closed and u have to pay the bill. This is totally unfair i am not using the no since i have told them to close the commection. This is unfair practices that u will not close the no instead of telling and further u will ask for the bill for the services which have not been used. I want this bill to be waived of from the airtel side.
      Airtel customer support has been notified about the posted complaint.
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        S
        siddharth.agrawal
        from Delhi, Delhi
        Jul 19, 2018
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        My name is Siddharth Agrawal.
        I have the connection number +91-[protected], bought in Kanpur, UP
        I have bought the Rs399 Unlimited Pack
        I am unable to send any sms (although I am able to receive sms just fine). This problem has persisted for over a year. In fact I even changed a sim once. I even tried changing the smsc number as given in google search but in vain.
        There is no option in airtel customer support to resolve it (atleast not to my knowledge). Please resolve this asap.
        +1 photos
        Airtel customer support has been notified about the posted complaint.
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          K
          K. Appathurai
          from Paramagudi, Tamil Nadu
          Jul 19, 2018
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          Address: Chennai, Tamil Nadu

          At the time of taking my mobile post paid connection No.[protected], I was very particular about tariff of minimum charges and I repeatedly told the representatives of airtel show room located at Velacherry, Chennai-42. Now I have come to know that my tariff plan was more. I therefore request that my plan may be refixed immediately to the lowest tariff. Further, you can also check my utility of the services for the current month.
          Airtel customer support has been notified about the posted complaint.
          My Airtel recharge transactions refund amount not created in my acount

          TRANSACTIONS DATE: 21/May/18

          3 TRANSACTIONS

          TRANSACTION REFERENCE
          [protected]Rs509
          [protected]Rs509
          [protected]Rs509
          Sir, Today I recharge with 123 Rs.on my Old Uninor no. [protected] which is today Airtel no. But I can't get the old benefit of 18000 sec and 105000 sec which I get regularly in uninor. So please cancel my recharge of 123 and give me my money back. The order reference no. is [protected]. On 09 July 2018.
          Dear sir

          please change my email id on my airtel bill and my mobile no is [protected]

          and my previous mail is [protected]@hotmail.com

          and my new emaid is [protected]@gmail.com
          At my villege Agardanga(pin-713123) network coverage is too much poor and unstable.please install a tower there.There are a lot of peoples in our area who uses services of your network.please have some consideration on it.
          Sir I am Dr.aarthi.. last few days SMS was not send any network... What's problem I don't know... So sir please resolve it and my Airtel number is [protected] and am using Redmi note 4 handset... Sir please resolve my queries... Thank you sir
          Today is Very bad experiance with your company and your customer care for using bad language. Your customer care call to me for payment. As I recorded call between me and your care. Take action against my complain as soon as . I'm waiting your revert.
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            D
            dp chaoudhury
            from Bengaluru, Karnataka
            Jul 19, 2018
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            Address: 560002
            Website: [email protected]

            We are Steel Authority of India Ltd., presently we are using few of your Dongle. Since few days we are find that the Dongle No. [protected] is not at all working satisfactorily. Ever time there is connectivity problem.

            For resolving the issue kindly contact Mr. DP Choudhury Branch manager I/c at [protected], who is having the dongle. Matter may be treated as most urgent.
            Airtel customer support has been notified about the posted complaint.
            My no is [protected]. I am using this no since 8 years. All of sudden my no has stopped working and showing not registered on network error while placing a call. Kindly resolve the issue ASAP.
            My airtel prepaid mobile no. is [protected] which is permanently disconnected 20-25 days before. I want to start this no. as this no. is shared with all important links. So, pls tell the procedure to start the same no. again.
            Regards,
            ANKUR GOYAL
            Hello,

            My number [protected] was from Tamil Nadu IDEA, ported to Karnataka Airtel. Sim was ported on 60 days back i lost IDEA network, but still AIRTEL is not activated. whenever i ask in Mangalore airtel store they are escaping with silly reasons.

            Please do help on this, that sim is very important.

            Thanks,
            Jagadeesh
            Already 4time costmar contact to complent regeneration but no responsibility in airtel company .and since a one month data is slow working I use only 400 mb 500 mb wht about remain 1500 mb for daily data
            Sir...we unknowingly recharged double pack in number [protected] on 9/7/2018...we didn't get message as the pack is already activated...please do needful for us..
            Sir mera no [protected] ha jiski service of kr rakhi hai sir mera number start kerne ki kirpa kere
            cpsarvind's reply, Jul 9, 2018
            na
            Hi, phone no: [protected]. Mistakenly I have done multiple recharge rs499 & rs399. They are not ready to reverse 399 payment done by paytm.

            I request to check and oblige, & get rs399 reversal to paytm account

            Please find th screen shot for reference.

            Thank you
            Karthik Prakash

            airtel 4g dongle is having regular problem - Comment #3159640 - Image #0
            Plz see my today's transaction 9.7.2018, I have made many payment but all transactions fail and money debit from bank, plz chek my transaction that was not fully made but money has deducted
            I can't receive and sent messages...
            Also any online otp and extra...
            Banking
            Airtel app
            And
            All
            Others
            I have airtel payment bank but from some previous months i was unable to do any transaction. So please kindly tell airtel executive to contact me. Thank you
            Dear sir/madam

            i would be highly grateful to you i[censored] provide me the details of incoming calls for my airtel prepaid no [[protected]] since last 15 June 2018, till today, on my email id [protected]@gmail.com

            thanking you

            regards

            SANTANU BHARALI
            जब भी मैं अपनी सिम मैं बैलेंस डलवाता हूँ तो मेरे पुरे पैसे काट लिए जाते हैं अगर ऐसे हो पैसे कटते रहे तो मैं एयरटेल की सिम छोड़ कर जिओ की सिम ले लूँगा जिससे आप ही को नुकसान होगा इसलिए REQUEST कर रहा हूँ कि अगली बार मेरी सिम मैं से बैलेंस न कटे

            Thanks For The Airtel Company
            I have done recharge of Rs 448.00 for another number from my mobile app, amount is deducted but recharge is unsuccessful, is it necessary to recharge from same mobile or through Airtel app? If so then why it is not mentioned in recharge info?
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              L
              Lucky_831
              Jul 19, 2018
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              Address: Bangalore, Karnataka

              I have taken airtel mobile number in June 2013 at Kengeri, Bangalore location. This number is linked to all my bank accounts, social websites and every where. In Feb 2018 I moved to United States for short period and from June 2018 my number stopped working. I came to know that my number is allocated to someone else without my notice. Now i'm not able to do anything. My apple id is linked to this number so I can not even communicate to anyone. All my bank details are going to Mr.Sudhakar Reddy. I'm in a horrible situation. I tried even calling airtel customer care and their response is worst ever expected.
              I need my number back.
              Airtel customer support has been notified about the posted complaint.
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                S
                Satish A.M
                Jul 19, 2018
                Resolved
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                Resolved

                outgoing calls not happening in prepaid

                Address: Bangalore, Karnataka, 560084

                Hi,

                Recently I migrated from post paid to prepaid. The connection is active since 16th and getting incoming calls. But I am not able to do 1st time recharge (FRC) and hence no out going calls or SMS. Tried to resolve the issue with Airtel customer care and Airtel out let. But they are not helpful and not even ready to help.
                Request you to resolve the issue at the earliest.

                Thanks and Regards,
                Satish...
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                A
                Anu Meinam
                from Khawhai, Mizoram
                Jul 19, 2018
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                Address: Thoubal, Manipur
                Website: Airtel

                I recharge yesterday for Rs 179 thinking that i will get unlimited calls+100 sms/day+1gb data/day.But my expectation was wrong. I am getting only 1gb.why you are giving 1.4 GB/day for Rs 199 and only 1gb for Rs 179?it is just difference of Rs 20.I am really disappointed today with your unjustifiable service.i think i should change my sim into jio.please do something before i change my mind.
                Airtel customer support has been notified about the posted complaint.
                Not recharge the mob 110 rupies debit my acct date 05/07/2018 110/- debit and 07/07/2018 110/- debit my acct
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                  P
                  Pauria
                  from Dimapur, Assam
                  Jul 19, 2018
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                  Address: Dimapur, Nagaland, 797112

                  Please close down your company unlike aircel your company have every right to close down cause you advertise falsely about your network speed where as in my area, let's not talk about weeks or months it's almost like a years now that we don't get proper networking service students suffer business man suffer... The public have every right to arrest you for all those false promises you've advertise . This is a complain of fustration and anger
                  Airtel customer support has been notified about the posted complaint.
                  Although I have recharged unlimited pack on my Airtel number I am unable to make all calls
                  Dear Sir / Madam,

                  One cell no belongs to your airtel operator being called continuously and making slang language, i noticed name doesnot display on true caller, and making harassment, please look in to matter seriously. trace the no from where from caller is calling.

                  Please treat this as most urgent.
                  My airtel money wallet account is blocked with rs. 700 ...I am forgot my m pin and date of birth...what I do...I will take my rs.700 money... i will try reganarat mpin at conformation date of birth and i will forgot my date of birth so what i di now...
                  I mistakenly scratch off one pin from the recharge card, , , , , #500. [protected]
                  Debit freeze account open
                  Missed one mobile number of my relation.That person is an doctor now. I found that number its very useful for me.So i need to find that number for my future use.
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                    P
                    Priya Roshini
                    from Chennai, Tamil Nadu
                    Jul 18, 2018
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                    Address: Chennai, Tamil Nadu

                    Is this a 4G network? Waste of money even Jio is better than ur Airtel network.. all my friends have already changed network tomorrow am also changing to idea..waste o[censored]sing this anymore..it takes 5 mins to load a page while browsing..I can’t able to update apps also bcos of signal problem totally waste only using this Airtel network.. recharge amount is more but am getting proper service from this network.. so am changing for idea.. not only in my area Airtel is totally waste in many places.. am from West Mambalam, Chennai..
                    Airtel customer support has been notified about the posted complaint.
                    If Airtel Continue Going to provide this useless network service to there value able customers . So then Airtel will also disappear like Aircel, idea... etc in few years.
                    I have complained to the airtel dth customer care office about the bad DTH connection, they had not took any appropriate action or any reply to me regarding this..so kindly do the needful a soon as possible.
                    Today ..My num suddenly showing no service in my phone .. can pls anyone tell me why??
                    Previously also
                    I also didng want to port forcefully ported my nuk to airtel .. when confirmation call came up i denied to port then also it got ported
                    From the same day we are getting network issues logged complaint but no resolution
                    I'm unable call and receive calls from last 1week.poor voice reception, unable to do outgoing calls due to poor network.4G is not at all working in srikakulam to palasa
                    I recharge this pack but there are daily limit is 1 gb bt from last 6 days you aare proving me only 100 mb data on daily basis so i want to know about this nd kindly request you please do help as early as possible
                    vasundhara jagtap's reply, Jul 11, 2018
                    Please do as soon as possible
                    My airtel number is [protected] and by mistake while creating an account on Myairtel app, my friend wrote his name instead of mine.Please change the name to “NUMAN” since I am not able to do anything.So please kindly change the name from “farhan” to “NUMAN”
                    I'm using 4g data plan but can't connect to the internet and even if it does connect, it's speed is ridiculously slow not even 2g speed.
                    No response to customers completely...No single option works to contact the customer care person... Worst network ever..
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                      K
                      Konathala Raju
                      from Palakollu, Andhra Pradesh
                      Jul 18, 2018
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                      Address: Vizianagaram, Andhra Pradesh, 535001
                      Website: AIRTEL

                      Please re active my prepaid airtel no.[protected] becasue of not using more than 3 months this is in other country. Now i want to use this sim several office documents are attached with this sim number . I kindly request you sir pleae re activate my sim as early as posssi8ble here i will pay the necessary amounts through recharge kindly cooperate me in this matter asa early as posssble .

                      Thanking u
                      yours faithfully
                      k raju
                      10-2-21/a
                      putchala street
                      vizianagaram
                      Airtel customer support has been notified about the posted complaint.
                      My airtel number is [protected] . and all the details you have, your customer care doesn't work .there is not any to attend the call. if we send you mail you wrote customer name ( Mr. null) . if you cannot solve my debit card not working issue. I am porting my all airtel number .better then time waste.

                      prepaid sim of airtel to reactivate blocked for not using - Comment #3158540 - Image #0
                      I wasn't aware of how money is getting depleted from my Prepaid account.
                      I never started this service nor I am using data of this SIM on my mobile.
                      This is pure cheating by AIRTEL & these games sites.
                      Request you to penalise the company and stop looting money of common man by these businessmen
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                        C
                        chutiyaspicejet
                        from Mumbai, Maharashtra
                        Jul 18, 2018
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                        Address: Pune, Maharashtra, 411004

                        I started using Airtel postpaid connection in May 2018 for temporary use. After using this card I requested Airtel to disconnect this number after paying all dues. Airtel suggested to convert this postpaid number to prepaid by visiting nearest store. When I visited store they told me that It is not possible to covert or discontinue postpaid number before 90 days from the day of issue. Now I have to pay postpaid bill unnecessarily. This is very disappointing that these service providers doesn't care once the sim card is sold to the customer. I WANT TO CLOSE THIS CONNECTION BUT NOT ABLE TO CLOSE THE CARD TILL TODAY.
                        Regards,
                        Amogh Puranik
                        [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Please send my last six month call details it's urgent because my parsnol family reasons
                        Shailendra Bharti's reply, Jul 13, 2018
                        This is my family reson
                        Airtel fraudulently activated some game club service and thereby deducted rupees 35 from my account. I didn't opt for such service. I want refund of my amount. Else i will initiate a legal proceeding against airtel under consumer protection act for defect in services and fraud as well.
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                          A
                          ArnabRoy8927
                          from Nellore, Andhra Pradesh
                          Jul 18, 2018
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                          Resolved

                          unable to send or receive any sms on new 4g sim.

                          Address: New Delhi, Delhi, 110025

                          I recently changed my old 3g sim to a new 4G nano sim with the same no. My aadhar verification was done and sim was provided from a local airtel store. After 24 hours the sim got activated and I was able to make and take calls. However the SMS services are not working. I am unable to send or receive any SMS on the number. My old sim was from Uttarakhand Roorkee, My new Sim is from Delhi. My aadhar card is from West Bengal. I don't think that...
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                          Prakash Gnana96
                          from Bhimunipatnam, Andhra Pradesh
                          Jul 18, 2018
                          Resolved
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                          Resolved

                          Address: Visakhapatnam, Andhra Pradesh, 530002
                          Website: www.airtel.in/s/selfcare

                          I have added money of 200 Rupees to my airtel payments bank wallet on 9th July 2018 through my SBI debit card. I've even received a message that the money was debited in regard of POS AIRTELMONEY at AIRTELMONEY txn#[protected]. But when I saw the wallet it is not credited with any amount. The money was not even reflected in my bank account after 8days. Please help and solve this issue as early as possible.
                          Aug 21, 2018
                          Complaint marked as Resolved 
                          I've just got my money back in my bank account
                          Airtel customer support has been notified about the posted complaint.
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                            navneet81singh
                            Jul 18, 2018
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                            Address: 560103

                            I have raised complaint to Airtel through customer care on friday 13th July that DTH is not working, they gave me multiple slots that service engineer will visit and till today after 5 days none of the engineers visited and issue is still open. I have called more than 10 times to them but no response .Airtel always commited that they will send someone but its all false promises.Very pathetic service from airtel.
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              kuttanpil
                              from Mudigere, Karnataka
                              Jul 18, 2018
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                              I am using the above AIRTEL connection and my house is in No 134, Sreejayam, Ist Stage, II Block, Vinobhanagar, Shimoga Pin 577202, Karnatka.
                              I am not getting many calls due to poor signal and I get a message of missed call later..This position continues for the last several months.
                              Pl set it right immediately.
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                                snj123
                                from Vasai-Virar, Maharashtra
                                Jul 18, 2018
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                                I received the below 2 messages directly without any request or checking for this subscription, so refund back this unfair deducted amount to the balance of my number [protected]:
                                SMS 2: MOBISTORE service has been activated @ Rs60.0 for 6day(s).Txn ID S[protected], 18Jul18 04:19. Service will be renewed after validity expiry.To use, click http://mobistore.mobi (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

                                SMS 1: Thanks for choosing MOBISTORE on your Airtel Mobile.You have been charged Rs60.0 for 6days.A/c balance: Rs8.92 at 16:19.To deactivate, Call or SMS STOP to 155223
                                Airtel customer support has been notified about the posted complaint.
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                                  Parameshwara chary
                                  from Hyderabad, Telangana
                                  Jul 18, 2018
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                                  Address: Bangalore, Karnataka, 560048

                                  Respected sir,
                                  I am completely pressure going to depressed feeling like commit suicide due because of this cheap tactics/micro conditions of AIRTEL and idea which they put me unreached/unable to send or receive messages .
                                  I couldn't explain in short...pls help me asap else I will undergo depressed and feeling suicide.

                                  I spoke many times they r not allowed to relieve from this -ve mood.

                                  Thanks regards,
                                  Parameshwar
                                  [protected]
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    nawnit123
                                    from Bengaluru, Karnataka
                                    Jul 18, 2018
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                                    Address: Ranchi, Jharkhand, 834005
                                    Website: www.airtel.in

                                    My number was in safe- custody. I tried to extend my safe custody by paying its charge at myairtel website. At that time I came to know that my number is deactivated. I contacted customer care, they told my number has been deactivated and I need to reissue my number.

                                    As per rule if I had not paid safe custody charge, they should have started my services and charged on the basis of my plan. But they deactivated it on the day when my safe custody ended.

                                    In addition to that, they should have informed me when my safe custody was over and they will deactivate my sim. But hey never did.

                                    Now they want me to come to India from China to activate my SIM that is not feasible.

                                    I paid for safe custody only to keep my number, how can they deactivate it.
                                    This is totally against consumer rights. Airtel is doing whatever they want without giving prior information to consumers.

                                    I am using this number for the last 10 years. If I am not able to get my SIM reactivated then I will file for monetary compensation.
                                    Airtel customer support has been notified about the posted complaint.
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