Airtel Complaints & Reviews

Hi,
I am a post-paid customer of Airtel since last 1 years and I have already paid 4000 rupees of my current month .
My mobile number [protected]
My outgoing call service and Internet data is not activate after paying all dues,
i have alredy paid 800rs extra from my current dues
and Airtel Executive had told me will resolve in 2 days
We have facing this issue since 6 days
How can i trust your word ??
We have already drop a mail to Nodal Officer but issue still not resolved
This is last time i am warning if Outgoing call is not get active in 3 hours than i will put email on below email id
Email Id :- ceo.[protected]@airtel.in / gopal.[protected]@airtel.com
Kindly take this on final warning and Resolve it immediately

Dear Executive,

One of your executive (Ms. Kirti) called me and told me regarding Rs.499 plan for my vodafone number [protected]. But as I was not interested in that plan she told me that she will offer me same plan with Rs.399 but I said I dont want that plan. Then she gave false statement that we will give you the same plan in Rs. 299. on 7th July 2018 she called me to meet their executive to port my card to airtel network. I have ported my vodafone sim to Airtel postpaid. When card activated, I got message that plan of Rs. 499 is activated. That girl (Kirti) is not receiving my calls.

Please take a strict action against her. I have her mob nos. with me which are [protected] and [protected]. She is misguiding customers which is not good for Airtel.

I have called on customer care numbers but they received calls and kept me on line for almost more than half an hour.

Thanks,
Yogesh
[protected]

I have taken airtel data card with six months of advance rental [protected]. But the services in my area is very poor. I have complaint against this but nothing was done. So decided to close the no. After six months i paid the dues and told to close the connection. and they have assured that connection will be closed. After almost three months a msg came to me stating that your bill is due against your no of rs 3990. I rang to customer care and asked them about this msg. They told me that ur no is not closed and u have to pay the bill. This is totally unfair i am not using the no since i have told them to close the commection. This is unfair practices that u will not close the no instead of telling and further u will ask for the bill for the services which have not been used. I want this bill to be waived of from the airtel side.

My name is Siddharth Agrawal.
I have the connection number +91-[protected], bought in Kanpur, UP
I have bought the Rs399 Unlimited Pack
I am unable to send any sms (although I am able to receive sms just fine). This problem has persisted for over a year. In fact I even changed a sim once. I even tried changing the smsc number as given in google search but in vain.
There is no option in airtel customer support to resolve it (atleast not to my knowledge). Please resolve this asap.

At the time of taking my mobile post paid connection No.[protected], I was very particular about tariff of minimum charges and I repeatedly told the representatives of airtel show room located at Velacherry, Chennai-42. Now I have come to know that my tariff plan was more. I therefore request that my plan may be refixed immediately to the lowest tariff. Further, you can also check my utility of the services for the current month.

We are Steel Authority of India Ltd., presently we are using few of your Dongle. Since few days we are find that the Dongle No. [protected] is not at all working satisfactorily. Ever time there is connectivity problem.

For resolving the issue kindly contact Mr. DP Choudhury Branch manager I/c at [protected], who is having the dongle. Matter may be treated as most urgent.

I have taken airtel mobile number in June 2013 at Kengeri, Bangalore location. This number is linked to all my bank accounts, social websites and every where. In Feb 2018 I moved to United States for short period and from June 2018 my number stopped working. I came to know that my number is allocated to someone else without my notice. Now i'm not able to do anything. My apple id is linked to this number so I can not even communicate to anyone. All my bank details are going to Mr.Sudhakar Reddy. I'm in a horrible situation. I tried even calling airtel customer care and their response is worst ever expected.
I need my number back.

Hi,

Recently I migrated from post paid to prepaid. The connection is active since 16th and getting incoming calls. But I am not able to do 1st time recharge (FRC) and hence no out going calls or SMS. Tried to resolve the issue with Airtel customer care and Airtel out let. But they are not helpful and not even ready to help.
Request you to resolve the issue at the earliest.

Thanks and Regards,
Satish...

I recharge yesterday for Rs 179 thinking that i will get unlimited calls+100 sms/day+1gb data/day.But my expectation was wrong. I am getting only 1gb.why you are giving 1.4 GB/day for Rs 199 and only 1gb for Rs 179?it is just difference of Rs 20.I am really disappointed today with your unjustifiable service.i think i should change my sim into jio.please do something before i change my mind.

Please close down your company unlike aircel your company have every right to close down cause you advertise falsely about your network speed where as in my area, let's not talk about weeks or months it's almost like a years now that we don't get proper networking service students suffer business man suffer... The public have every right to arrest you for all those false promises you've advertise . This is a complain of fustration and anger

Is this a 4G network? Waste of money even Jio is better than ur Airtel network.. all my friends have already changed network tomorrow am also changing to idea..waste o[censored]sing this anymore..it takes 5 mins to load a page while browsing..I can’t able to update apps also bcos of signal problem totally waste only using this Airtel network.. recharge amount is more but am getting proper service from this network.. so am changing for idea.. not only in my area Airtel is totally waste in many places.. am from West Mambalam, Chennai..

Please re active my prepaid airtel no.[protected] becasue of not using more than 3 months this is in other country. Now i want to use this sim several office documents are attached with this sim number . I kindly request you sir pleae re activate my sim as early as posssi8ble here i will pay the necessary amounts through recharge kindly cooperate me in this matter asa early as posssble .

Thanking u
yours faithfully
k raju
10-2-21/a
putchala street
vizianagaram

I started using Airtel postpaid connection in May 2018 for temporary use. After using this card I requested Airtel to disconnect this number after paying all dues. Airtel suggested to convert this postpaid number to prepaid by visiting nearest store. When I visited store they told me that It is not possible to covert or discontinue postpaid number before 90 days from the day of issue. Now I have to pay postpaid bill unnecessarily. This is very disappointing that these service providers doesn't care once the sim card is sold to the customer. I WANT TO CLOSE THIS CONNECTION BUT NOT ABLE TO CLOSE THE CARD TILL TODAY.
Regards,
Amogh Puranik
[protected]

I recently changed my old 3g sim to a new 4G nano sim with the same no. My aadhar verification was done and sim was provided from a local airtel store. After 24 hours the sim got activated and I was able to make and take calls. However the SMS services are not working. I am unable to send or receive any SMS on the number. My old sim was from Uttarakhand Roorkee, My new Sim is from Delhi. My aadhar card is from West Bengal. I don't think that...

I have added money of 200 Rupees to my airtel payments bank wallet on 9th July 2018 through my SBI debit card. I've even received a message that the money was debited in regard of POS AIRTELMONEY at AIRTELMONEY txn#[protected]. But when I saw the wallet it is not credited with any amount. The money was not even reflected in my bank account after 8days. Please help and solve this issue as early as possible.

I have raised complaint to Airtel through customer care on friday 13th July that DTH is not working, they gave me multiple slots that service engineer will visit and till today after 5 days none of the engineers visited and issue is still open. I have called more than 10 times to them but no response .Airtel always commited that they will send someone but its all false promises.Very pathetic service from airtel.

I am using the above AIRTEL connection and my house is in No 134, Sreejayam, Ist Stage, II Block, Vinobhanagar, Shimoga Pin 577202, Karnatka.
I am not getting many calls due to poor signal and I get a message of missed call later..This position continues for the last several months.
Pl set it right immediately.

I received the below 2 messages directly without any request or checking for this subscription, so refund back this unfair deducted amount to the balance of my number [protected]:
SMS 2: MOBISTORE service has been activated @ Rs60.0 for 6day(s).Txn ID S[protected], 18Jul18 04:19. Service will be renewed after validity expiry.To use, click http://mobistore.mobi (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

SMS 1: Thanks for choosing MOBISTORE on your Airtel Mobile.You have been charged Rs60.0 for 6days.A/c balance: Rs8.92 at 16:19.To deactivate, Call or SMS STOP to 155223

Respected sir,
I am completely pressure going to depressed feeling like commit suicide due because of this cheap tactics/micro conditions of AIRTEL and idea which they put me unreached/unable to send or receive messages .
I couldn't explain in short...pls help me asap else I will undergo depressed and feeling suicide.

I spoke many times they r not allowed to relieve from this -ve mood.

Thanks regards,
Parameshwar
[protected]
[protected]

My number was in safe- custody. I tried to extend my safe custody by paying its charge at myairtel website. At that time I came to know that my number is deactivated. I contacted customer care, they told my number has been deactivated and I need to reissue my number.

As per rule if I had not paid safe custody charge, they should have started my services and charged on the basis of my plan. But they deactivated it on the day when my safe custody ended.

In addition to that, they should have informed me when my safe custody was over and they will deactivate my sim. But hey never did.

Now they want me to come to India from China to activate my SIM that is not feasible.

I paid for safe custody only to keep my number, how can they deactivate it.
This is totally against consumer rights. Airtel is doing whatever they want without giving prior information to consumers.

I am using this number for the last 10 years. If I am not able to get my SIM reactivated then I will file for monetary compensation.