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Updated: Jul 7, 2026
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F
Faris Nazar
from Bengaluru, Karnataka
Dec 12, 2017
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I took airtel secure as they told me that my phone will be secured from accidential and liquid damage and insurance will be renewed monthly 49 rs will be debited automatically
And till now it was being deducted
When i tried to claim the airtel secure they told me the plan is not there
Its only for postpaid and rejected my claim saying improper handling which is not even mentoned in the terms and conditions
Reference number from airtel is cascp[protected]
Claim number from one assist (3rd party of airtel secure) is service request number 2618678,
Airtel customer support has been notified about the posted complaint.
View replies
My number [protected].
When I make a call every time it showed network busy.
I am very annoyed.
Please help.

Regards
Satyendra
[protected]
Reply
I need my bill detail from september 2016 to august 2017 due to some personal use.kindly mail me asap..My airtel no is [protected]
Reply
He given 179 special offer in that they are maintained ul call +1gb+100 sms parti din..validity 28 din
Pr vo bol rahe hai ki 1gb sirf 1 hi bar milega..pr waha to maintain b kiya ..
Reply
My airtel number [protected]. my name harjinder singh. network problem please help me
Reply
Dear Mohammed, We are sorry to inform you that your Claim has been rejected by the Insurance company basis on the description given by you. The company felt that the damage happened was due to negligence and improper handling and not due to any accidental force. Hope your query is addressed. Brijesh, Team OneAssist.
Reply
To one assist as per ur terms and conditions there is no term such as improper handling in the insurance agreement given by ur team and i need the proper assistance and remunerisation for this issue
Reply
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    C
    chanduajay
    from Bengaluru, Karnataka
    Dec 12, 2017
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    Address: 500010
    Website: cosumer complaints

    My airtel number is [protected].. I got a call that u r number is going to be deactivated in 48 hours. So please dont deactivate my services. This is my official number i[censored] block my business calls will be dropped, so please sir this is my request, please solve my problem thank you sir
    This number details are airtel[protected]
    Address:ajay chandra
    H:no-2-4-28\16, venkateshwara colony
    Macha bollarum, secunderabad-500010
    Airtel customer support has been notified about the posted complaint.
    View replies
    While calling i am not able to listen the voice of another person whom I am calling but he is able to listen my voice
    Kindly help
    I changed my sim to airtel but now it is not working properly my all works are stopped
    Kindly help
    Reply
    UPC.AV289619 trying porting to Vodafone but airtel operator are not provide my clearance to Vodafone company on last 7 days.
    Reply
    Airtel sucks, cheats customer
    Reply
    I cannot send porting request on 1900 from airtel, every time i send message
    it shows failure message. i have visited visited so many gallery but they say
    system is down.Their network very posor, they say it is india's fastest network
    but in fact it is india's slowest network.
    Reply
    TO
    THE G.M.
    DEAR SIR ...[protected]..THAT IS MY MOBIE NUMBER
    AND I HAD [protected]@ 199 RUPES FOR core BALANCE BUT I GAT DATA BALANCE .I WANT TO CON VERED THIS AMOUNT AS CORE BALANCE .
    MY EMAIL ID [protected]@gmail.com & mobile number [protected].plz take need full steps
    Reply
    Dear Sir, I am airtel number user having number [protected]. I have free message offer came with Rs.484 recharge. I tried last one week But im unable to send messages like it showing sending failed. I request you to solve this issue.
    Reply
    From
    C.v.c.navajeevan
    Mob...[protected]
    Last week Airtel deducted RS.50 as Hungama activation. I never requested them to activate it. Pl advise Airtel to refund RS.50
    Reply
    I got a message from airtel to upgrade your 2g sim to 4g sim to get 10gb free data.But I do not get any data so far.
    Reply
    I twice recharge my mobile [protected] for unlimited data / call but after 20 day it stops working. I tried from airtel. Airtel not given me services as their plans so do needful
    Reply
    Dear sir mere lappu number se customer care pe phone nhi lag rha hai,
    so please help me.
    Reply
    I have followed recharge procedure through my airtel app and still i am not able to get the cashback benefits which i am entitled to...due to worst customer service replies and just clumsy app functions i hereby complain against airtel...
    Reply
    Whenever I call Customer Care, my call does not seem to be.
    Reply
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      A
      ami75
      from Noida, Uttar Pradesh
      Dec 12, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      Dear service provider
      My airtel post paid number [protected] is not working from 3 days.
      My outgoing messaging is not working from 4 months... Complaint registered with your call centre.

      Current message is "your phone number is not valid"
      It seems india's fastest growing network has gone into hibernation mode.

      Resolve query asap or would suggest to other network.

      Regards
      Airtel customer support has been notified about the posted complaint.
      Dec 11, 2017
      Rajjat2123's response       From no 60 ambit
      Dec 11, 2017
      77mihir22's response       My mpin will expire plese help me
      View replies
      I am forgot my date of birth to rest my mpin please help me i need my dob to creat mpin
      Reply
      Khem raj Choudhary shyam vihar loharwada bagru jaipur pin 303007 m. [protected]
      Reply
      I am unable to recharge my airtel no [protected].I had converted the number from airtel postpaid to prepaid. after conversion I am unable to recharge my airtel no. I can recharge only from paper recharge but not from lapu or online or paytm. kindly resolve the issue at the earliest
      Reply
      Hi,

      I am having 3 Airtel postpaid connections at my home.
      But no network coverage since 15th November 2017.
      In first week on Nov, 17 I ported my BSNL and Tata network numbers in Airtel and now getting frustrated because of this.
      No solution given to me by network team. I have logged complaint on 16th Nov, but no solution till date.
      Reply
      Very bad network in few days there is no 4G network coverage only 2G network is available in somedays I thik it is shamfull for Airtel please thik about otherwise many of customers will change Airtel no to other
      Reply
      I completed the process for mnp from reliance to airtel on 23/11/2017. I got a call from the customer care within two days that the sim would be activated in few hours but, it has been more than a week but still i cannot see that the sim is activated.
      Reply
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        J
        jignesh kadiya
        from Jamnagar, Gujarat
        Dec 12, 2017
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        Address: Ahmedabad, Gujarat, 382449

        Dear sir,

        Complaint no:-rsewk[protected] face covrage issue from last 6 months at e/501 ramol residency ramol tolnaka adani circle, s. P ring road ramol ahmedabad-382449 & 2, suryakiran complex, nr. Bachuram ashram smruti mandir canal road ghodasar-380050 ahmedabad, and my complaint closed without sollution pls do needfull.

        Jignesh kadiya:-[protected]
        Airtel customer support has been notified about the posted complaint.
        View replies
        Very poor signal in my locality, at the time of calling interrupt occurred, voice not listen properly, 4g data service is not available.
        Reply
        Please give me call list on [protected]@gmail.com
        Reply
        I had recharged my number Airtel Rajasthan number [protected] with RC 175-4gb data on 6 Dec 2017 with Transaction ID [protected]. Even after recharge, Data is still not working on my phone. Pls resolve and call back with resolution.
        I can be reached on my alternate number [protected] too.
        Reply
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          V
          Vamshi kandakatla
          from Delhi, Delhi
          Dec 12, 2017
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          Address: Bangalore, Karnataka, 560037

          Hello all,
          I had requested for broadband connection on dec7 and being rushed for payment stating the connection will be given in 3days. Today it's dec 12, i have been promised all false information and provided with unacceptable issue cases.
          Airtel customer executive doesn't even have proof of what the field engineer speak to customers.
          I had been dialing to cx for all these 6 days.

          Every answer took me min 15- 35mins on call waiting.
          No senior manager respond on call. Cx acts themselves to be seniors and fake the call.

          I had been told several issues.
          No copper line
          No feasibility
          No port
          Address is given wrong
          No network
          Technical engineer will contact in next 3 hrs 4 hrs 24 hrs 48 hrs

          These are the greatest airtel service answers.

          Finally i had been asked to raise a request for refund.
          Wtf.
          Airtel customer support has been notified about the posted complaint.
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            U
            Upender_Sharma
            from Bengaluru, Karnataka
            Dec 12, 2017
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            Address: 560037
            Website: Everything (Google,Fb,Flipkart etc)

            Hi airtel team,

            I reside near soulspacearena (Doddanekundi, bangalore), and facing a lot of network issues from past 2 weeks. There was one time when airtel was known for its services and network, but now i must have to say it's the worst network i have opted for. I regret my decision.

            If you really care about your service users, then try to fix this issue else i need to change the service provider. It's up to you whether you want to retain your service user or not.
            Airtel customer support has been notified about the posted complaint.
            View replies
            My ph. no [protected] in unable for incoming calls.kindly short out this issue ASAP.thanks
            Reply
            I am being bugged every day by an unknown caller [protected], 5-6times a day they call, and never speak at all, I am fed up with it. It rings every day and when I take the call it hangs up. When I tried to call back, it says the number is switched off. Kindly resolve.
            Reply
            I have been using airtel for 5 years now and I am unable to send text messages-SMS to anyone for the last 5 months. Please help me regarding this.
            Reply
            Since list few days I did not receive message from Airtel. Kindly look into the matter at the earliest and intimate the same on Mobile No.[protected]
            Reply
            I am using the 70 days pack of 1gb daily and unlimited calls. But yesterday when i made a call of about 15 min all my balace was finished and i am not able to make calls till then. Although my 4g network is working. Please check it asap. My no. Is [protected] airtel maharashtra.
            Reply
            I have forgotten my registration details and not able to change my mpin of number [protected] ..please help me.
            I am putting my name and date of birth but it says it is wrong. Even I don't remember my mpin . Kindly help me to go through for smooth transactions.
            Waiting for your kind and positive response.
            Thanku
            Reply
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              A
              AnilSant
              from Jaipur, Rajasthan
              Dec 12, 2017
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              Address: Jaipur, Rajasthan, 303805

              Sir/madam there is problem in call drop during call and also i was recharge rs. 10 by airtel payment bank wallet but my phone balance didn't credited
              There is not contact to airtel service provider by call on 198 and 121.
              Sir/madam also there is problem in slow speed internet connectivity
              And also there is incoming fraud calls from unknown international numbers that is
              [protected]
              +[protected]
              +[protected]
              Sir airtel provide unsatisfactory relationship with own customers

              Thank you
              Airtel customer support has been notified about the posted complaint.
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                V
                Varun A. Bhatt
                Dec 12, 2017
                Resolved
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                Resolved

                Address: Panchmahal, Gujarat, 382721

                I have prepaid connection and i has recharged rs 448 for unlimited calling, 1gb per day, 100sms per day.
                The internet service is so worst that i'm literally frustated n irritated by the service of the airtel. Every few seconds i get a pop up of minute minder. Most of the time data goes off when i am using and minute minder pops up even when th internet connection is off. I have complianed in customer service as well as the store of airtel but my problem is still on and i'm suffering problem due to this.
                The service was good before few months now has become worst.
                Mar 19, 2020
                Complaint marked as Resolved 
                Resolved
                Airtel customer support has been notified about the posted complaint.
                View replies
                Sir i want my airtel num [protected] its sim my name hastimal sohal lal add 1118 purohito ka was rani kallan dist pali rajasthan
                i want all icoming and outgoing call details
                Reply
                Recharge for [protected] number but transaction failed and money debited from account. Refund didn't received for this.
                Transaction ID:[protected]
                Reply
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                  S
                  sutradhar.ajay88
                  from Silchar, Assam
                  Dec 12, 2017
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                  Website: Bharti Airtel

                  Sir/ madam,

                  I have lodged so many complaints through email regarding above while calling to vodafone number only but now i have realised it while making call to all non airtel number its say all lines/ channels are busy kindly try after sometime so, when it will be solved and most important thing 198 complaint number has barred my call its not connecting to executive so unfair as a customer they are giving problem to me so, kindly take necessary action for smooth running of my sim

                  Ajay sutradhar
                  No. [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sushantadg
                    from Kolkata, West Bengal
                    Dec 12, 2017
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                    Address: 700091

                    11 dec 2017 i install airtel digital tv cam card (For inbuilt set top box in lg smart tv)... Airtel instillation people extra charges for 21 meter wire. 10 meter free and 21 meter wire charges. Total wire 31 meter. My question airtel digital tv dish install my 1st foor roof... And card install my ground floor...10 meter wire is sufficient but agent charges to me 21x8= rs.168... Pure fraud to customer. I complain to airtel but no body help me. Don't buy airtel digital tv.
                    Airtel customer support has been notified about the posted complaint.
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                      N
                      Naushad Ahmed Peeran
                      from Bengaluru, Karnataka
                      Dec 11, 2017
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                      I ported my mobile [protected] to airtel

                      Sim given did not show any signal even after getting confirmation message about successful porting
                      After repeatedly switching on and off it shows no service

                      I went to retailer who gave another sim after taking money for the second time and told to wait for 4 hrs, after waiting for 4 hrs sim showed signal and requested to restart. After doing so again no service. 3rd retailer checked and said sim swap us under process and we can not help till the process is over. It's a very pathetic service by airtel and from past 48 hrs there is no service and no proper response from customer care

                      Please do the needful

                      Alternative no is [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        SHYAM ramya
                        from Mirialguda, Telangana
                        Dec 11, 2017
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                        Address: Vizianagaram, Andhra Pradesh, 535101

                        I had created my airtel payment bank upi id in my airtel app on 6dec2017 and transfer the amount 300 rupees through upi in my airtel payment bank and that time the 75rupees cashback offer are running but i'm not received cashback. I'm also call the consumer care to slove the problem but they are cut the calls and they couldn't solve this problem. So, what is this? The consumer care's are not solve the problem correctly. So, solve this issue...
                        Airtel customer support has been notified about the posted complaint.
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                          N
                          namendra.anand
                          from Hyderabad, Telangana
                          Dec 11, 2017
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                          Address: South Sikkim, Sikkim, 737121

                          Airtel payment bank store at jorethang market area charges rs. 20 per person for linking aadhar to airtel mobile number. It is the oñly store in this area. Please advice the store owner not to make undue profit from the government directive.

                          Location of store :

                          Airtel payment bank,
                          2nd lane, jorethang market,
                          Jorethang,
                          South sikkim,
                          Sikkim -737121
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sweta K Gaur
                            from Delhi, Delhi
                            Dec 11, 2017
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                            I have emailed twice and tried to call the customer service numbers many times, but i have not received even an acknowledgement of my emails, let alone a response for the calls. Despite having sufficient balance and despite my phone being in an area which has airtel coverage, my phone has no service for the past many days. My phone number is [protected]. I have not only lost number of days of validity of my recharges, but i have also had to figure out other means to have a mobile phone connection for the past many days. Kindly look into the problem immediately as i am facing a lot of problems.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Anilkumar Andra
                              from Ranaghat, West Bengal
                              Dec 11, 2017
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                              Address: 532127

                              Respected sir,

                              Please provide incoming and outgoing call details of my airtel number [protected]
                              I lost my mobile phone i have so many contacts i lost my communication with beloved friends and even family members so please provide
                              Call history from 1 november to 10 december 2017
                              So that i will easily communicate with them.
                              Thanking you sir,
                              My email id:- anilkumar. Andra.[protected]@gmail.com

                              Please please
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                pinku559
                                from Bengaluru, Karnataka
                                Dec 11, 2017
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                                Address: 560076

                                I have raised complaint regarding network issue on 7th august but there is no update on this. I have call n number of times but there is no response. They will keep telling wait our executive will call but no one called me as of now. I am not going to pay monthly rental as i am not able to use service. Once you close the ticket i will pay the amount.
                                My airtel number is [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  Sumit@2017
                                  from Jaipur, Rajasthan
                                  Dec 11, 2017
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                                  Address: Jaipur, Rajasthan

                                  I have taken a new airtel sim in the month of november, 2017. I have done a recharge of rs.449 plan for 70 days. Now i am receiving sms and calls regularly that my number will be discontinued if i don't make outgoing calls. This is unprofessional service by airtel. My number has been e-verified with my aadhaar number also so there is no point to discontinue the sim card.
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    Naveen Alexander
                                    Dec 12, 2017
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                                    Address: 560077

                                    50% of the times when someone calls me it tells them the phone is switched off when the phone is completely on and it has full signal with a 4g symbol
                                    I recently moved to airtel and my dad too made a move to airtel 4g but when his connection is on 4g if someone calls hin it states its switched off its a 4g compatible phone
                                    Why is your service so pathetic
                                    Airtel customer support has been notified about the posted complaint.
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                                      B
                                      Brs238
                                      from Bengaluru, Karnataka
                                      Dec 11, 2017
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                                      Address: 560067

                                      I converted my existing plan to airtel 499 family plan on 19th nov 2019 and i have added my wife number as child number. After activation my number getting so many issues
                                      1. She could not able to call outside karnataka std
                                      2. She could not able to call international calls
                                      3. She could not able to use internet using mobile data
                                      After series calls and follow ups the issues 1 and 2 resolved. Mobile data issue is pending since 3 weeks. Initially it worked after resolving 1 & 2 issues mobile data is not working. We are calling almost every day, they telling some stories and i asked them remove the child number from parent, that they could not able to do that also. If they are not clear about the plan i don't know why they are imposing on people.
                                      They are not doing any follow ups and we have to call them and explain the everytime from the begining.
                                      Thanks & regards
                                      Ravi
                                      Airtel customer support has been notified about the posted complaint.
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                                        V
                                        vikas rawat 729080
                                        from Changanacheri, Kerala
                                        Dec 11, 2017
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                                        Address: New Delhi, Delhi, 110085

                                        This month i got bill of rs.1058 instead of my normal bill amount i enquired about it through customer care executive he told me that there is extra charges of rs. 388 for some added service, but i had not avail any of those services, so please waive the extra charges taken form me, i will not able to pay any of those charges which i had not availed.
                                        Airtel customer support has been notified about the posted complaint.
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