Airtel Complaints & Reviews

I cunvert my no.[protected] from post paid to preepaid on may 2017. After cinfermation no. Charged rs.200/-by me, but my amount credit to my bill a/c. Same day i contect to ur sale office, they aske me within 45 day amount will be refunded by cheque. After three month no refunded, pl. Send my balance amount. — romal kumar nayyar, p-22 ff scottish castle, cd chowk, sohna road, gurgaon-122018

For mistake done by airtel and i am suffering

Keeping on escalating and asking time but still work is not completed

Frustated on airtel.

Having 20 airtel mobile connections and 4 airtel dth

Executive to next level and they to next leavel and no solution

No solution for my problem

Daily 2 hours i speak with customer care person no solution

I need your immediate assistance why is my i phone not getting recharged i have airtel sim and have made a payment of 200/- yesterday top up through hdfc smart buy online. But have not still received it by the airtel, were as smart buy confirmation says airtel already has received the payment.. Can you help me on this...

Just 3-4 days my airtel sim got activated with this idea number. Since i port my number from idea to airtel... I never ever had any issues earlier with recharge for idea online.
My bank account the money has been debited

Please help asap

I had request broadband connection in my area gurgaon, sector 23 through the airtel portal HTTPs://WWW.airtel.in/broadband/ on 31 march 2017.

On 7th april 2017 airtel representative came at my place and asked me to fill the form and given the security money 1000 rs cash. He had given me form replica where is shown 1000 rs paid.

Next day i got call from the same representative that my due to some technical problem they can not provide connection i asked him to refund the money he said i have to talk customer care he can not refund directly.

I called the customer care people they said mail at [protected]@in. Airtel.com with the repcipt i got from the representative after that they will start refund process and refund will come in my given account number.

I send him all the required document with canceled cheque photo copy.
Since there is no response each time i call the customer care they said same thing i have send many times at least 15 times all the related documents but there is no action has been taken.

Its been almost 5 month and this is very painful and stressful the call them each time and got same response, i'm middle class person who works in private company it is hard to me to call call them every next day to listing only them and no action after that.

Please provide me my refund with dignity there should strict action against aritel which claims no 1 in service and customer care #.

Cfn no: 5097311
Attached the only document (Filled form photocopy) i got from airtel.

I requested to activate 4g on [protected] but still not activated, when i call to customer care, regarding the same, i am not getting any response from them and behaving very rude, service request no - cgpsc[protected]. I am facing this issue from last 15 days, till now not removed. If i put another airtel 4g sim to that mobile its work in 4g only. But the above number ([protected]) sim is not working 4g. I tried 3 different mobile handset. Today i call to customer care (10/08/2017 9:30pm) even this time also i don't get any response from them, they told me to call after 4hours. Plz help about this.

Lohith k n
[protected]

I lost my sim tht waise i wanted to deactivate my sim please accept my complait and deactivate thise number [protected] because if some one can miss use of that sim and my fault is also there in that of my lasy ness so please deactivate this number if any sim information is needed means call to this number [protected] amd get the sim details and deactivate the sim please thank you

Hi,

I just finished my call with one of the airtel representative, I have booked a 4G Sim card online, the representative called in the morning and asked the address. I confirmed the address and told the representative that I will be at home until 6 pm at home. I called the representative at 4 pm to check if he is delivering the sim and he never answered my call. I came to work and called his number from my colleagues mobile...

I have upgraded my 3g sim to 4g on 7th aug 2017 for the number (# [protected]). I received a message from airtel saying that'thank you! New sim will be activated shortly for your airtel mobile [protected]. Your old sim will work till the new sim gets activated. For security reasons, sms service will remain blocked for next 24hrs." once mobile displays no network i've insert the new airtel sim in my handset. I saved received setting then i received...

I have recharged 349 plan in August 2nd and the plan is unlimited STD/Local calls for 28 days. Today I call any Local or STD calls my main account money detected for every calls. I am not in roaming, I am in Karnataka. Why they are detecting my main balance account and the plan end date will be August 30.

I have paid rs718/-on 10082017 being the post paid bill payment for mobile no [protected] in favour of n ramesh babu. I have not received the payment receipt. Please arrange to send the receipt to my mail id n. [protected]@sbi.co.in. I have to submit the same for reimbursement from my department. Please do the needful at an urgent date without fail. Thanking you sir.

I got a message from airtel in early hours yesterday which displayed "lifestyledressingroom service has been activated @ rs99.0 for 30day (S). Txn id s[protected], 09aug17 05:38. Service will be renewed after validity expiry. To use, click http://a.ldr.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789"
But the fact is, i never made any such request. I was sleeping at that time. This is not the first time when airtel deducted my balance for some activation which i never asked for. Last time a deduction of rs. 30/- was there, that too before 4:00 a. M. Obviously i was sleeping at that time and got a message "thank you for making a request for activation" which i never made. They don't even provide any way to talk to their customer care executives which was there initially and their toll free no provide no means to lodge any complaints. Customers after spending so much time on their toll free no, in general engaged in his/her activities afterwards and somehow forget about the issues as the same was happened with me in previous incidents. This is the way airtel provide service to his customers.

I have suffering from internet service from the time i came to Bangalore, i have plenty of complaints and always they are helpless.
I i wanted to suggest the Indian Govt to terminate this kind of company who is good for nothing but they will never do like bcoz where they will get the taxes from, In India he have came across 2g scam where a person can rob us and what the govt is doing just putting them in jail but nothing about the money A Raja has

Hi,
I was happy customer of Vodafone until recently where I kept receiving calls from your channel partners even on weekend and later in nights. When asked to stop disturbing me i was told by the executive that if I port to airtel then they will stop calling me. Finally i agreed to transfer to airtel and then the problem started. While porting I was told I will get 399 plan with 15 gB data and unlimited call. I agreed and had somebody to collect the documents on 23/07/2017. they handover the SIM[protected]u) but after my vodafone service stopped on 7th August and Airtel service didnot start I called 121 airtel customer service to hear that they have updated the wrong SIM number. Had to visit airtel outlet to get that changed and got the service on 9th August. Today i received a call from service team and i was surprised to hear that they got the porting done with the plan Rs 649 and 7 gB data (only an insane person will agree to this plan in this world and that too when I was in better plan in Vodafone). Request your help to change my plan to 399 with 15 GB data and unlimited call. If you can please help me to port back to Vodafone. Attached the document i received from Pruden where they never document the plan.
My Mob No in dispute: [protected]

My mobile no., is [protected]. Last couple of month I am facing voice breaking problem inside the house. A surveyor was attend my problem and he did check network from inside and outside of the house. He had admit that time, there are serious problem, the tower is overcrowded. After few days later a system engineer again got entry into my house. He has told me that, after this optimization you will get better sound quality. Yes, that's true. I have got better result for seven or ten days. After that problem is remain same as early. By twitter account I am trying to contact them but they wouldn't give any response. My email id is: d.[protected]@gmail.com

Your ad appreared in my email inbox that airtel offering 84gb data to prepaid users at rs 399. I thought you are offering this for prepaid. So i tried to get. I thought it may be atype of rechaege, it was offer to switch prepaid to postpaid. I tried twice due to not getting otp. So it may be double.
Sir i am happy with prepaid, so donot want to go with postpaid. I tried so many times to talk customer care executive to complaint. But failed. So please cancelled my request. Pl donot sens new sims on my address. Thaning you.
Shatrughan prasad
[protected]

Hi sir,
I am a customer of Airtel and using a broadband connection.
from last night m facing the issue with my internet and not able to use it.
M email the company many time using app and via email but they do not respond me.
Can u please help me

Airtel number [protected]_dsl
my contact no : [protected]

Dear sir,
I have already paid the bill amount of rs 984 for the month of july-2017. But i have not receipt any money receipt, hence i request you please provide the money receipt at the earliest. And i will submit for reimbursement of the bill. Once again i request please provide money receipt for every month after payment of bill automatically.
Thanks,
Cstripathy

I am not happy with the 4g facility.. Was very more happy when i had vodafone, the internet facility was much more happy when i had vodafone, when u say 4g speed what does it mean? Please help me with this to get a good speed i did get the portability done from vodafone to airtel for the best internet facility & a good tariff. But i m not happy if you cannot get a good speed paying an amount every month. Need my solution asap if you cannot will sure get my number portable to vodafone again. & stop showing adds of airtel's internet is fast which is just not at all available. Fast to dur ki baat har... Let me know when can i get my problem solved. Need a dead line 7 if it exceeds m moving to vodafone for sure.. As cannot take the pain in complaining the same thing again & again...

Khushboo
[protected]
[protected]@yahoo.co.in

My mobile balance has been unreasonably deducted by AIRTEL.
I have recently activated 349 plan which has unlimited calls and 1 GB data available for 28 days.
I was told my main balance around 79 INR will not be deducted but this is not the case.
They have deducted my balance and my number has zero balance now.
I have also submitted my compliant on airtel but they have not responded.

Accept below email received 09th August 2017
Dear Customer !

Thank you for writing to us.

We acknowledge receipt of your complaint, your reference no. is PR[protected] .

We shall get back to you within 2 hrs.

We thank you for your patience.

Warm Regards,
Airtel customer service team,
[protected]@in.airtel.com
Bharti airtel limited

Since i had requested to port my sim from prepaid to postpaid... There is no response for 16 days. I had called to customer care around 18times for solving this issue but no solution... And i went to airtel store for three times but no solution... I don't know what that # will do in store they don't even pick up the phone i had called nearly 35 times but no response... Now i am changing to bsnl from airtel because of your excellent response...

Due to some idiotic persons company is getting bad fame and finally company gets affected...

I need to complain on airtel store : gopalreddy building gb palya signal chennekothapalli rd munireddy layout hosapalaya garvebhavi palya bengaluru...

Please take it as serious complaint...