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Airtel Complaints & Reviews

www.airtel.in

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Updated: Jun 10, 2026

Complaints 54802

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Address: Papum Pare, Arunachal Pradesh, 791110

I have charged for the services like gamescentre and gamesclub that i have never applied for. The airtel company has duped me of 75 rupees in total. I request the airtel company to return the 75 rupees balance that have been deducted in my phone. The company was good until yesterday when it suddenly started charging me for services that i have never been asked for or applied for. This shows that the airtel company is duping its customers by charging them for the seevices that they have never subscrined for. Also there is no particular number provided where one can directly call the customer care to resolve the problem. This ahows the company's lack of interest concerning their customers grievances.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 02 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Mr ranjan devnath who is doing night shift, i don't know what is doing but he is not listen properly and he is replied me totally wrong and i asked him softly that is he sleeping then he replied me that this is the helpline number never told him like this. From the beginning of the conversation he is not interested to help me out.

My airtel number is[protected]

Airtel customer support has been notified about the posted complaint.

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Address: Bardhaman, West Bengal, 713213

Website: www.airtel.in/airtelpresence

Hello,

It is to inform you that i sheikh ashad holder of the mobile no: [protected] want to convert my post paid into a prepaid for which all the required noc was provided to airtel store 31, park street area, kolkata, west bengal 700016 but they have refused to convert it into prepaid and told me to do it from my home circle durgapur. Even though i have submitted with all the required documents along with port number to convert it into prepaid on 15/07/2017 at airtel store, nachon durgapur, ananda gopal mukherjee sarani rd, bhiringee more, benachity, durgapur, west bengal 713213 but still it was not done. Customer service is telling me that i can convert it into pre paid but airtel store department refusing me to convert it into pre paid.
Please resolve the issue on priority.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 02 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Sir/mam
I am using new 4g sim in my oppo neo7 4g handset, and already i have done a recharge with 399/-. But the network speed is must worst. Whenever i m using net, i felt like m using 2g net. Its shows only 3 to 10, 15, 23 kb/s at a time. I m using airtel from last 15 yrs, its my another no. Kindly resolve it. So that my trust to airtel ll never broke. My no.[protected]

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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M

M_NEOG@82

from Gobardanga, West Bengal

Aug 3, 2017

Airtel gives most worst internet speed compared to another networks.

A

Aaqib0055

from Dehra Dun, Uttarakhand

Jan 16, 2018

Well i am an Airtel User, I would like to appreciate Airtel as compare to other Networks, I found Airtel Best, Yes it was bit costlier but its OK now its is not that expensive sice JIO came in the market. For Me Airtel is best, I never got any Network Issues other issues like that. Every customer have its different opinion i have mine. Thankyou Airtel for being part of my life since 10 years...

M

Manoj senthil

from Visakhapatnam, Andhra Pradesh

Apr 20, 2018

Even I am an Airtel user, it is the worst network, I have ever seen. Let it be a voice call or internet, it is the worst. I have been given 1.4GB of data, but it is of no use. I could rarely hear the voice of the person who is speaking on either side. Airtel is providing service to their customer just for the namesake. I am planning to port out from Airtel

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Address: 560093

Website: poor 4g data speed on airtel mobile

Team,

I have raised several complaints on poor data speed on my mobile connection#[protected]. I get full strength and see 4g symbol on my mobile but the data speed is around 0.15mbps. This is the case since last 5 months and raised 5+ sr with airtel but all are closed without resolution. Now since they are unable to solve my problem i request to refund the data charge levied on my bill for previous months and wont pay any outstanding bills untill my issue is resolved. Airtel is misguiding people saying the fastest network but infect its far behind jio and vodafone. I am attaching screenshots collected from trai my speed for reference. Request to take legal action against these fraudsters.

Thanks
Jijo

Airtel customer support has been notified about the posted complaint.

Oct 09, 2017

Updated by jijojagadeesh Team,

My issue is still open and every time Airtel just provide a standard response that they are working on it and resolution will be provided at the earliest.
As you know its been several months Airtel is fooling customer and now slow speed is seen in 3G network as well. My whatsapp never gets connected (keep rotating) and 3G speed is pathetic.
I have requested to stop billing on data when they dont have an ETA but they keeps billing and i am unable to use the data service.Please find screenshot from TRAI app for reference.

Thanks
Jijo

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Address: Nadia, West Bengal, 741247

I had complained more than three times from 9/7/2017. My last complain reference number is cgpsc[protected]. Your customer care’ members are failed to provide right information and help. They are talking like as “copy cat “. They are also failed to provide particular information to your engineer what is problem on network in my area (Pin code-741247).in my area there is no 3g network and we are helpless to open any browser and social site since 1 month. Almost area member now ported their sim to jio or others’ network. You should take step against your members who are in customer care. Sorry to inform you should stop your business otherwise your staff will make you to stop your business with their irresponsible behavior. Thank you in advanced

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 625701

My airtel payments account is blocked for account no [protected] for the last few days and i am not able to re-genarate my mpin by providing the personal details required from me, hence please arrange for resetting my mpin or call me back immediately as i need to reload money in my account as the same has been blocked by the company and i am unable to reload money nor rechrage any of my accounts.

Sep 17, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Sawai Madhopur, Rajasthan, 322001

Dear,

i lost my mobile and i go to your airtel store sawai madhopur ganpati associates. He issued me my duplicate sim three time but it is not ready to talk till now.

Your officer mr. Sumit also not give any satisfactory answer about when the sim will be ready to talk.

Please help me.
My airtel no. [protected]
alternate no. [protected]

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Address: Bangalore, Karnataka, 560075

I have been working with airtel team on activating mobile data network on the child number.. The sequence of communication is as follows...

I have been working with airtel team on the below request from 23th july, today is 30th july and the issue is still not resolved.

24th july – data stopped working – called up customer care and i was told that it will be fixed shortly.

25th july – visited...

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Address: Kasaragod, Kerala, 671317

Nhan airtel sim activation cheythirunnu. Date: 05/07/2017 time: 8.30 pm. Rainge vannadinu shesham nhan richarge cheydhu. Time: 09.40 pm nu. Sim work cheyyattath karanam nhan costember careil vilichu 06/07/2017 nu 08.30pm nu. Avidennu paranhy multipple conection ayath cond reject cheythittund annu. Ok 01/08/2017 nu 05.30 pm vendum verification complete message vannu. Pakshey costember vilichilla. Matramalla. Simmum kalanhirikkunnu. Pinneyaranu verification cheyyunnadh.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Recharged [protected] with 148 ruppe on 01/08/2017, as in my airtel app under best offer category 148 rechgarge inclue unlimited locals and std airtel and 1 gb data. Unable to call any local number other than airtel and get only 50mb.
This is misleading information provided by airtel.
I need my money back completely.
In discription it was written that unlimited local airtel and 1 gb 4g/3g/2g data and they are providing not unlimited local call and only provided 50 mb data. Also lost my balance because of this cheating.
This is information only provided for cheating puposes only.

Aug 2, 2017

Complaint marked as Resolved

Nothing was done till now to solve this issue. Didn't get any call, message and mail.

Airtel customer support has been notified about the posted complaint.

Aug 02, 2017

Updated by aashu_wani I need unlimited local call and 1 GB data as per written in the disctription of the recharge. And I also need me balance back, which was lost because of this cheating.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 03, 2017

Updated by aashu_wani I also filed a complaint regarding the same on your site. But didn't get any reply.

Aug 03, 2017

Updated by aashu_wani Also called customer care they told that they dont know any thing and they are even unable to talk properly .

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Address: Hyderabad, Andhra Pradesh

You people never address to any of my complaint properly. And the person who calls from airtel is so late updated and uses ill language that there's no limit for that!

My phone was delivered today and the person asked for money for delivering the phone. We had to give him money because he sat in the home saying that he won't leave until we give him money. He was threatening us! What kind of services do you people provide? Your employee misused my phone and booked cabs on my name and i was been charged for every time he booked the cab. Then you send such kind of people to deliver the phone who threatened badly to pay money!!!

Resolve these issues right away or else i will take this to court and sue you guys. You people have crossed all the limits. I want all my money back. Enough is enough.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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C

Charula

from Hyderabad, Telangana

Aug 2, 2017

Why is there no reply from any of the Airtel representative? I can see in my phone that how badly my phone was misused!!!

I will show all this to Police and I'll sue you guys. There's no shame at all that you guys again send a man eho threatened my mother-in-law to give money and sat inside the house and refused to leave unless money was paid!!

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Address: 560061

I have converted from postpaid to prepaid for my number [protected] a week back. I have done the first recharge of rs. 449.
But i am not able to make the outgoing calls. It says outgoing is barred.
Airtel store and customer care service people are not able to solve the problem as they seem to be clueless about the problem!!
Please solve my problem.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Sirohi, Rajasthan, 307514

Dear modi ji,, airtel costumer care walo ko mene bola ki hamare yha par 3g network nhi aa rha h barish ke baad to wo bol rhe hai ki mobile switch off krke open kre kuch ka kuch jawab de rhe hai costumers se baat krne ka tarika aata nhi hamari complaint ka solution krne ke bajaye ulta jawab dete hai sir jese ki ham par eahsaan kar rhe hai vese bhi inka network bhut weak hai

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 01, 2017

Updated by Bhagirath Singh Lakhawat Iska solution jaldi se kro wo bhi hamare location pr nhi sim jayegi gangaji me

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 500090

I am unable to receive the Signal from past 2 years @ home . I already many tickets but till date the issue is not solved . Worst Service experience from Airtel. You are not interested to solve this .

My number : [protected] . [protected]

I have 4 connections but all were having same problem .

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Address: Chennai, Tamil Nadu, 600061

I have recharged rs 31 on 26th july 2017 for my mobile [protected] under the package of std calls at 30 ps per minute for 27 days to meet std calls from bangalore at concessional rate. But as the package did not meet my requirement (As mentioned in their web site) i requested airtel to cancel it and credit the amount to main account on 27th july 2017. But my request has not been accepted. I request airtel company to credit the recharge amount to my mobile account immediately.

Aug 2, 2017

Complaint marked as Resolved

Not solved so far and recharge amount not credited

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 422002

Hi,

Sorry to say but airtel service has become the worst in the past a few months.
I have a number [protected] registered on my name i. E shrikant shamlal chandak and [protected] in the name of my sister amruta chandak.
Was not in india for last 4 months and was not able to clear the dues but now i m back and already cleared all the dues pending still the representative in showroom at nasik is not responding.

Very irresponsible behaviour of the staff.

Won't suggest any one to go with airtel here after

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Mumbai City, Maharashtra, 400034

Respected sir,

As per your request i am paid fully amount of airtel pospaid no. [protected] but still deactivate my airtel no.
Airtel team customer executive miss. Samruddhi madam are fraud commitment for my airtel no. I have all recording your airtel executives. I am also paid my airtel bill amount of rs. 2300. So please activate my airtel no.
Please look in this matter urgent basis and permanent solution this matter.
Thanks & regards
Sandesh

Alternate mobile no. [protected]

Sep 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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M

manish14569

from Mumbai, Maharashtra

Aug 2, 2017

Respected sir,

As per your request i am paid fully amount of airtel pospaid no. [protected] but still deactivate my airtel no.
Airtel team customer executive miss. Samruddhi madam are fraud commitment for my airtel no. I have all recording your airtel executives. I am also paid my airtel bill amount of rs. 1690. So please activate my airtel no.
Please look in this matter urgent basis and permanent solution this matter.
Thanks & regards
manish jaiswal

Alternate mobile no. [protected]

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Address: 500089

Website: www.airtel.in

Hello team,

I have been following with you since multiple days and every time a new request is created and 2 days after date is given.
Sr78281063 / sr78224493 / sr78140529
Can you please give me a deadline when can i expect the recharge reversal to my icici bank account.

Attached all the document.

Issue :
On 2nd july 2017 i had made a recharge payment of rs. 31, 265 towards mobile number [protected] by mistake.

It's my chennai number which i used in 2009.

Currently it is not working or owned by anyone.

I request you to revert back this transaction to my savings account (Icici : [protected]) through which the i have made the payment.

Ph : [protected]
Backup phone : [protected].

Please help me out its very urgent.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 08, 2017

Updated by gsrivast Hello Team,

Its being more than 10 working days and i have not received any credit as requested on following tickets which are like clone tickets to extend that deadline every time i send an email to enquire about status.

SR78281063 / SR78224493 / SR78140529

Can you please provide an deadline and honour that request and let me know if you need more document or information.

Last deadline was given was 3rd August(SR[protected] and that has also way passed.

Please help me out on this and provide an estimate when i can expect the money in my account.

Thanks
Gaurav Srivastava

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Address: New Delhi, Delhi, 110088

I brought 2 settop boxes from airtel, which were purchased seperately from the connection (Not as a package), however airtel is asking me to return the set top box which i had purchased seperately. When i asked to close one connection. If it is airtel property why did i pay the entire amount and if you want to recover it pay back my money.

Digital tv id - [protected]

Thanks
Pranay

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 01 Aug 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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