Airtel Complaints & Reviews

I recharged for 65rs... But the balance was not updated... So called the customer care number on 15th aug @ 7.30pm (Approx)... The service was very very very poor... A person called naveen. N
(Naveen kumar) spoke so irresponsibly... Very disappointing service... If this kind of service continues.. We will surely dump all the sims.. And switch to other better services... Please take care about how your executive's should handle their customers...
Hope your service will get better.. And the person mentioned above will be taught how to speak to customers!

Sir/madam
We don't have airtel network in our village, there is not a single bar coming in our village, there is only Vodafone and idea but they only support 2g only they also not upgraded to 3g/4g. So I request u to install airtel 4G tower or may be 3G even. Address
Chikhlod:-387640, taluka:-Kapdwanj.
My contact info:- mobile number-- [protected]
Email:[protected]@gmail.com

I had got an airtel dth connection and now after 1 year the signal is at its lowest and whenever i call they only talk about money to be paid to engineer. They dont talk anything about resolving the issue. If it drizzles the tv goes off and none of the channels load. On their hd dth there are problems even with sd resolution. Their engineers over charge than what they tell when booking the engineer as well

I have been having trouble calling from last 5 months That s why I filed an Airtel service on a number of occasions but I have no use This is my service request number[protected] 77197868 Which was given to me after the Complaint If not fine I did not deposit a two month bill due to which my number [protected] was closed. Please request to you that the bill should be forgiven and my service should be started.

On Monday, 14/08/17, an unsolicited service was activated on my cell.
I received a text message from AK-AIRSEP which read:

"NDTV Latest News service has been activated @ Rs15.0 for 13day(s). Txn ID S45007244, 14Aug17 12.53. ..."

This is the second time an incident such as this has happened to me; the first time I let it slip. Even though the amount charged was only Rs15, this activity must be stopped. I would appreciate the money charged to be refunded.

My cell number: [protected]

Sir/madam
Subject: regarding wrong number recharge.
I have recharged to wrong number i want you to load the amount to correct number as quickly as possible. The details are given below.
Wrong number:[protected]
Correct number:[protected]
Amount:200
Transaction id:[protected]
My number:[protected]
Please reverse my money as earlier as
Possible.
Regards

I ported my jio sim to airtel last monday.
The dealer told it would be started in a week. But, it has not started yet. Also, my old jio sim is still working which shouldn't be in ideal case. Kindly contact me asap.
It is really bad that the company like airtel is having this delay in starting a new sim.
Ported number : [protected]
Current contact number : [protected]

I had switched from Vodafone Postpaid primary no which i use for Office & Personal use to Airtel Postpaid. I finished the tele verification of the same no yesterday (Aug 14) 11 PM which is around 20 hours before now and the person in the call promised that the services will be started in 30 mins but still nothing is working. I am not able to receive calls from my clients, family or anyone, I am not able to receive my OTPs or any SMS and am not able to use the internet. This has completely affected my work and made my day difficult. More than this, I am not able to reach Customer Care to report this as there is no option to interact with them in 121 Toll Free no. And when i had raised a complaint through mail, they are telling that they will fix it by Thursday. Are they expecting me to live without my Work and Personal no for 3 days which will have huge impact on my work and will they cover my loss because of this?. Please fix this as soon as possible.

The no i ported from Vodafone to Airtel is +[protected]. If you want to reach me, can call me me through my friend no +91-[protected].

From 13th August 2017, my internet is giving only 1kbps of download speed. And none of your airtel store or customer care executive is giving proper solution. All of them are giving their fifferent suggestion and my problem is not solved till now.

On 15th August, i was suggested to replace my SIM from airtel store person. Then he sent message from my curent number "SIM[protected]U" to 121 and i got this reply -"Sorry! This SIM seems to be faulty. Please visit the nearest airtel store to get a new SIM. For store details, SMS STORE to 121."
The store guy told me that this is because of national holiday but customer care executive didn't approved for the above explaination.

I hope my words will get to you guys and my problem will get proper solution on behalf of your kind cooperation.

Thanks.

Hello,
I had requested to Port in my Airtel prepaid no.([protected]) From Delhi to M.P. (same operator, prepaid to prepaid). It has been done today but when I have checked there is no balance carried forwarded by Airtel. I had Rs.614.13 when I had requested.

Hope you will look into the matter and resolve it soon.

Hii, today one value added service midnight masala added automatically how it can happen ? i have been using airtel for long & this type of incident can loses trust on your service. its a cheating and hope it will be refunded as a fair deal and keep my faith on airtel. please do the needful.

MIDNIGHTMASALA service has been activated @ Rs99.0 for 30day(s).Txn ID N[protected]

I have a prepaid airtel number [protected] for which i want to generate upc code for mobile number portability but after sending several msg for the same airtel is not giving me upc. Everytime i send the msg to get a the upc they charge me msg charge but not giving the code. This is seems to be that airtel is cheating their own customer and restrict them to opt out from airtel by not providing upc. My alternate mobile number is [protected]

I have seen benefit of 1GB data with recharge of 65 rupees in *121# .
But I got 250mb data only. I called customer care, and asked about this. They said they vl update by 2 days. So in this two days, I should recharge with one more pack if I need data. This is very worst thing worst airtel software, worst way of managing it. TRAI should take action against this kind of things

Worst service i have ever encountered. Airtel 4G is the worst service. They are simply cheater. They have cheated me with a 4G doungle with lots of promises of speed & data but all in vain.

This scoundrels are simply cheaters. My connection no is [protected] and complain no is SR78439304.

My request to everyone is not to go with Airtel. I dont anyone to face what Im facing. These cheaters will robe your heard earned money.

Dear Sir / Madam,
I have purchased a 4G Dongle and a 4G connection ([protected]) from Airtel authorized store on 11/07/2017, but from the first day I am facing serious connection problem. I have lodge a complaint against the same by telephone on 12/07/2017 but I did not get any solution again I have sent a mail to Airtel on 1/08/2017 after that they confirm me by mail that the issue will be resolve by 04/08/2017 but till date I am facing the same connection issue. Also I have sent a mail to nodalofficer.[protected]@in.airtel.com on 08/08/2017 for the same complain but till date the issue yet not resolve. Still I am facing the same problem. Airtel are unable to provide me service for last 35 days but they have sent me a bill for the period.
Kindly help me for the same.
Kindly note my complaint NO: 78266394. Kindly take necessary action.

Regards,
Puja Sur Malakar.
[protected] / [protected] / [protected].
pooja.[protected]@gmail.com / subratamalakar.[protected]@rediffmail.com / subrata.[protected]@bajajallianz.co.in.

I have an Airtel postpaid sim I m using it from past 3 years.

Day before yesterday on 13 aug 2017 around 0006hrs my sim (no [protected]) suddenly lost network connectivity. I reinserted the sim but still no luck. I tried the sim in different handset still no network, while I tried different Airtel sim ant that was working, so there is no issue with my phone or network. I even tried selecting network in manual mode and it was showing all other networks other than Airtel.

I have lodged the complain at customer care but my query was not resolved.

All my communication is with this sim only and OTPs also.

Kindly resolve my issue ASAP

Thanks and regards
Jaswant Saini

Hi i have 2 no of airtel i have recharged both prepaid [protected] and [protected] for 10 days singapore plan 1199 INTERNATIONAL ROAMING. now i m not getting any network. Although my Vodafone is working properly [protected]. So please clear urgently. Bcz i have recharged both prepaid no for 10 days but i m not getting anyone network how they cheated public by our best plan. Even there store members not rpl properly.
THANKS

I have not credited my voice balance. The details as follows. My recharge amt is 695/_. I have to complaint to the CONSUMER COURT. Recharge Successful on[protected] at 09:27AM, MRP: Rs 695.00, STax: Rs106.02, Talktime: RS1.00, TransID[protected] Unlimited Local+STD Airtel calls (T&C apply) + 500 MB 4G/3G/2G Data; Valid for 84 days.Congratulations! Validity o[censored]nlimited Local and STD Airtel Calls has been extended to 168 days. To check offers, dial *121*1#

Am staying in b narayanapura, banglore. Am using airtel 4g hotspot dongle.
In our area we are not getting 4g speed even 2g speed is better than this. Tried complaint so many times but still not resolved. From may month am struggle to use internet but they are charging what they are even though its issue with network in my area.

Few people visited my area to check signal strength and it has issue but no action taken against it.

It's been more than 72 hrs my porting no has not been activated nd when asked I have been misguided by ur workers saying that within few hours it will be activated. Moreover ur agents misbehave with me they disconnects the call. When I call them they do not respond properly. Please help as it's very important. My porting number is [protected]