Airtel Complaints & Reviews

Hi,
I am a regular customer of airtel prepaid.

My issue is:
I have recharged using my airtel app (Registered with mobile no [protected]) and also through website on 29th july (Today) by amount rs. 499. On first attempt i got message that recharge got failed and hence i tried it second, third time with same amount.
Later i found that my balance got deducted three times. After that i recharged rs. 349 but same problem appeared. Can you guys take a look into this issue.

So please kindly rectify this problem and refund my money as soon as possible.

Transaction id:[protected],[protected],[protected],[protected],[protected],[protected],[prot...⇄

My airtel no: [protected]

Yours faithfully,
Subhalaxmi

Dear sir/mam,
I would like to bring in to your attention that my prepaid connection [protected] (My name is gandhiraj. S) having sim number[protected]. I had purchased this card from airtel show room in chennai, tiruvanmiyur (Acentes building branch) on july 17, 2011. I have changed my network aircel to airtel without change my number. Now i went to airtel showroom to link my aadhar card with my sim however they informed that my number has tagged with different customer name hence i unable to link my aadhar with my sim. I called customer care service and confirmed the same (Call ref no:- [protected]). I dully completed the all the required documents required by the airtel hence they changed my number aircel to airtel (I hope you, will understand that it is not easy to change without my proof). Please let me know the reason why my number has tagged with different customer name (Prabhakar) and who is responsible to correct this issue and provide easy way to link my aadhar and address proof with my mobile number. This error has done by airtel end hence my connection should not be disconnect at any cost. Please look into this matter on urgent basis and resolve the issue as soon as possible.

I have applied for prepaid to postpaid. Mobile no. [protected] a month back. But address verification failed then we have cancelled request. But a week before suddenly no stopped working. After visiting store came to know got allotted to someone else in chandrapur..
But without intimation how no is allotted to someone else.. We did reachrge on 21 st.. The number was active.. Please look into this.. Visited store n number of times..

This is the worst network in india. It gives a speed of 100 kpbs in a city like bangalore and no one is there to solve this problem after many complaints. I think you should freaking remove the tag "fastest network in india" and should shut your company down. I am switching to jio if the same problem continues in the future. Thanks for such a slow network, airtel!

I received a bill of rs 1330.38 in this month (July) and they said that the extra amount has been charged for extra data consumption though i am having active data plan and my airtel app is showing that i have 1.25 gb data remaining.

I do not know how can they charge for extra data consumption while i have not used the full data.

I called them and they said they can not do anything.

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

I have reset all my browsers twice, changed and reset my apn data, cleared browser cookies, restarted my mobile 10+ times, swapped sim slots. Nothing. No matter what url i type in my browser, it'll automatically change the url to one. Airtel.in and redirect every site traffic.
It is a big shame that airtel spams their customers with this [censored]bag of a site especially after a fresh recharge. What if i had an exam form to fill online? Would airtel be responsible if i could not fill up an application and passed the deadline just because airtel decided to redirect every single url to one. Airtel.in for more than 10 hours?

I know my pc or browsers are perfectly okay because my i can browse the net normally with my jio number as hotspot. The problem starts the moment i change my hotspot to airtel number in my dual sim smartphone.
I expect this to be resolved as soon as possible otherwise there's a storm coming your way.

I lost the trust in airtel after purchasing airtel product,

Even after multiple calls to customer care, visiting airtel outlets, multiple email to nodal care my network issue has been sorted out.

Now a days am not using the airtel sim or dongle, planning to throw it out.

Before that i just need justice even after paying money how can you ignore the customers who is facing the issue.

[protected]

As i have recharged the best offer of airtel for rs 399 last night from airtel app.. But still i have not avail the benefits.. While i calld customer care first person said u have not rechrgd... Second person said ss u rechrgd will avail the benefits soon... Third person said wait for 3 days.. Calld custmre cre 3 times.. Still nt avil the benefits..

I recharged on 20th july 2017 amount to 399 that said to benefit me with 1gb 3g or 4g data per day. But this was nowhere mentioned that it is only for 4g phones. Now i am not able to use internet as neither do i possess 4g phone or sim. This is wrong to cheat customers by providing incomplete or wrong information. Now either benefit me with the mentioned plan or refund back the money.

Dear sir dt[protected] i have wrongly deposited airtel money rupees 800/-... Please recover my cash... I have deposited the airtel money number..[protected]... Reference no[protected]... Please recover as early as possible... Please recover my account karur vysya bank as early as possible... I have wrongly deposited the airtel money so recover the money.. This is the airtel money number...[protected]... And that is reference no[protected]...

I was a vodafone user after that i switch to airtel because of two reason one is that for network issue and i want to be a part or customer of indian company after ussing 2 to3 year now i am facing lots of network problem now i days its very poor network service i thing they are spending money only on add not on service kindly try to resolve this issue because i dont want to switch to other network

Last week i had traveled to malaysia and had preferred to take airtel international roaming pack of rs 1199 on my mobile number over matrix international sim card but what a bad decision it was and my whole trip was spoiled because of airtel. I had activated rs 1199 ir pack on 20th july where i was supposed to get 3 gb data on international roaming but data never ever worked in malaysia. Airtel customer care number also did not work in malaysia. I enabled data roaming and tried all settings but it never worked. I even paid 20 ringgits to a local mobile shop to check all the settings and try on different handsets but that also did not work and it was confirmed that it was not enabled by airtel. I spent so much time on first day on all this but all in vain.

I had not booked any travel package for whole week as i had planned to user uber taxi which is much cheaper in malaysia but because of lack of mobile data i was not able to use and i ended up paying 3 times more to local taxis most of the time and i ended up wasting extra time in getting the taxis. I even could not visit all the places which i had planned because of lack of data roaming. For all the people with whom i has interacting on whatsapp / skype call for personal and business, i ended up paying very huge price as i had to make all regular calls from other number because of lack of data roaming.

I also could not complete my other business work because of lack of internet and ended up in so much trouble during my trip. I paid you rs 1199 to enable data roaming and then on top of that you deducted rs 99 as rental (That is also not correct) but i could never use it any time in my trip and all my plans were spoiled because of you. If we are paying for a service it is supposed to work as we build our plans on top of that but it never worked.

So, please refund rs 1199 and rs 99 which i paid and also refund rs 25000 for all problem i had to face because of you and extra expenses that i incurred because of this.

I have requested to port my number [protected] from airtel maharashtra to west bengal circle.
I got a message yesterday that sim will be ported at night.
Now i am not getting network on both the sims and people who call me get an answer that number does not exist.

Please resolve this as i am facing many issues. I am unable to contact customer care as i am staying at college campus in kharagpur.

Kindly fix this, i do not expect this kind of service from airtel very disappointed.

Alternative contact number : +[protected]

I changed my airtel postpaid connection to a family plan on 15th of july. However, in my bill for the same month, i did not receive a detailed call record. Also, my request for a detailed call record for the same was declined by the customer care executive, who misbehaved saying that'whoever i may contact, i cannot get it'.
I request the authorities to take an action in this regard and help me with the call record.

My post paid num is [protected] incoming and out going allready disconnected so today I paid bill 1350₹ in paytm. Still not activated incoming and out going.. Pls check my num..

My name laxman amat mohammed my number [protected]. I i would like to inform u that my number has been deactivate since last 6 month. I am in abroad i have lots of contact in my sim. I have given this number most of companies, banks and relatives too that’s why i am requesting to you kindly activate my sim as soon as possible. I will be very thankful to you for your kind information...

Issue this sim i shall be grate full to you.

I purchased new sim on 27th july 2017 by replacing the old sim for this number [protected]. The airtel shop told it will be activated in 24 hrs., but still now not activated. Please look into my problem and activate my sim at the earliest. Please make my new sim activated at the earliest. This is the first time i had this problem so far working good.

Thanks,

Vignesh raj

Sir, i informed at nakangiti airtel office due sim lost at home. Till today not found.
From customer care calls received to bill
Amount rs 1800. Immediately.

Your staff misguiding to me that if not pay bill, then automatically connection closed.
So not contact airtel office.
My lost airtel no. Is[protected]
Now my alternate is [protected]

I recently bought an offer of 3g 4gb data 147
28days on 28 july 2017 but the data that i received was about 500 mbs only, where's the rest of my data that i payed for and the 147 request was approved but i haven't got the specified amount of gb offered in the airtel offers menu. What is the issue going on with this situation please resolve this issue.

Mobile number[protected]

Airtel 349 pack in my 3g sim/phone provided me with 1 gb per day but today i recharged with 399 pack not giving me such option for 84 days.

Instead of 1 gb per day. A total of 1 gb for 28/84 (Not sure) has been provided to my mobile. I need 1 gb per day plan.

Please help me in this issue or kindly change my plan to 349 and provide me my balance amount.