Airtel Complaints & Reviews

Please refer to complaint id 1638689
Previously when i complaint against slow net they contact me and said that i have to replace sim for which airtel store charged 30₹ i have done all things but problem is still there
They are neither solving nor telling the issue their consumer representative are not giving proper reply
So strict action towards airtel should be taken its almost 20 days but problem is still there

Visited ghatkopar east airtel store they fool customer by saying if you have postpaid connection then it can't be port to prepaid
Whereas porting from any service provider to any service provider is available
And he has done my porting into airtel postpaid whereas i want to port in prepaid
Now they are saying it can't be done
Please see into it asap as they are fooling people by selling them postpaid plans

When i request port on my airtel mobile number, i got a call from airtel (On june 27) and they provide offer of 399 with the benifits of daily 1gb and unlimited calls for 84days, but after recharging (On june 29th) it shows as validity of 28days. When i called on that day to the customer they told me as the offer reduced to 70days,, i accepted even that, and gave me the promise as there is no problem offer automatically update to 70days i.. E. Sep 6th... But from july 26th offer is not working. When i contacted airtel the executive saying offer is having upto sep6th, but not working. But airtel supervisor saying u dont have any offer why u recharged, u dont have offer upto sep6th your offer is expired... Now again they are providing/promising same offer today when i requested port. How much this is correct and i want justice on this issue

Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc.. This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. Rgds, Harpreet

My vodafone no. [protected] is port to airtel but airtel agent mr. Ramesh contact no. [protected] and agent mr. Vasim khan no. [protected] his person not start my service to airtel porting [protected] this number my vodafone service stop a friday 28/07/2017 and not start airtel service. This 2 person is not properly guide me not start aritel service so pls my porting number [protected] start quickly other vise i m go to consumer court this time

I am adding the ref no. Of the discussion i had with one of the airtel rep - [protected].

They were supposed to minus 200 rs from my account and mentioned this will reflect in the next bill. Bill was generated and i received it in my email account and was charged the same amount i spoke to mr. Viplav he promised this will reflect in the next cycle. They expect me to call and request them again for the clarification. If you forget the previous conversation and the promise you had to pay the complete amount again

Hi, i have upgraded new internet dth box. I got a message stating since change in package box maintenance cover is withdrawn. I got a new box and you should provide maintenance free. Solve the issue. I tried calling 12150 and 44448080 line is disconnected the moment i press 2. No one from airtel called me to solve the issue. For the new box i need warranty for the same.

I am very disappoint from these all services. They are charging unnecessary amount which i didn't use.in the same month i have requested on 19th of july for call back from manager but i didn't receive any call still they are charging 100rps late fee charges from my account.
I called to airtel customer care service, my call get connected chandigarh call centre the agent was ramesh pawar i requested to transfer this call to his manager...

Refer under subject pl. On[protected] i made online recharge for rs.150 & 24/-transfering amount from sbi buddy in favor of my mobile number [protected]. But the amount is not reflected. Subsequently i contacted your customer service and the above reference mentioned in the subject is given on 29th. So far either both amounts have not been towards my airtel no. Or refunded to sbi. Please resolve at once.

I got recharge Rs.399.00 on dated 26.07.17 Trans ID [protected]. with 1GB/day 4GB/3G for 4G HS & unlimited all local & std calls. I used internet only for two days. After that there is no availabity of that plan. When i use internet it deducts charges from my balance.

Cell no.[protected]

Good morning

I requested for a postpaid connection online. The sim was delivered to me and also i got a call to choose the number.

Airtel representative took 250 rs in advance and said your number will be activated within 24 hours.

Now. It's been 3 days and there is no response from anywhere. I can't find a way to talk to customer care representative because the customer care number has automated reply and there is no option to talk to someone in person.

My allotted number is: [protected]. Please do the needful.

I expect a positive response from this or i have to believe it's a bad management and have to rethink about my other airtel dth and broadband subscriptions.

Regards
Dheeraj arun
[protected]

I have a prepaid airtel connection [protected].

I got the offer of rs 399.
I did the recharge from airtel app on 31st july 2017.
And i got the message as "your 399 bill has been processed".
Mine connection is prepaid, so, how i can get a postpaid payment bill.
My money got deducted from my bank for rs 399, and i got nothing.

Again i recharged with rs 399 on 31st july 2017, this time result came as "transaction failed"
And again money got deducted.

So, i had a total loss of 399+399 = rs 798

I called so many times to customer care, but airtel do not provide any easy option to talk to their customer care. Nothing is transparent in airtel.
I am fed up of its fake services and offers.

I want my money back.

Dear service team,

Hi, this is mr. Shridev shukla from than west having airtel prepaid connection numbers is [protected] & [protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Shridev shukla

Dear sir we haven't found airtel 3g / 4g network till date. I informed lots of time through airtel open network. But neither any reply nor the issue has been solved.in this era we are compelled to use 2g network at our location.. Kindly inform us if any chance is there. Otherwise we have to switch over to another network. I have already 4 connection of airtel in my family. But this is not my own problem this is the problem of entire locality. The airtel network is just 200 meters away from my home but no any advantage..

Kindly see the matter and clarify.
Regards
Arun kumar
Bhawanipr, birpur supaul
854339

I have been using my mobile number [protected] for past 10 years plus. I recently was out of station for 7 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification...

Sir i hv two airtel prepaid no. I choose [protected] in airtel money n recharhed with 349 rs. As validity over but when i saw msz come to my another no. [protected] which already hv validity . So pls resolve it n revert back 349 pack frm [protected] n restore it into [protected]
Thanks

I've raised uncountable complaints yet i haven't received my phone. You guys told me that i'll get my phone by 24th july. Where is it? First you people misuse my phone by accessing my profile on facebook, whatsapp, gmail, instagram. Then book cabs on my name through my phone. Then go through my photos, notes, messages and everything. Then you people have audacity to tell me that "madam you don't trust us"... How the hell can i trust you???

You guys have kept my phone and using it continuously and there's no reply on my complaints!!! Why is that so???

Give my phone back! There's a limit of misusing something and you people have crossed your limits. I want all the money back where your employee used my data-pack for using cabs for him in ola and i also need my money which ola company has charged me because your employee was using it. I want compensation for what you guys have put me through from past 2 months!

You people have pathetic service. And now i can expect a reply with a canned responses. Stop irritating me and give my phone back!!!

Dea guy team,

My sim corresponding mobile no is [protected]. The number initially belonged to vodafone - chennai area and it was ported to airtel - jharkand on july 2016. The sim was active until 15th july 2017 morning.

Actually due to sim loss post that, i had deactivated the sim and received the same number from lalpur airtel store in ranchi and tried to activate it on 30th july. However my sim is not being detected at all. When i had called the customer care they informed me that, this sim is a vodafone no and they were refusing to register a complain and assured me a call back within 4 hrs which i never got.

It's extremely shocking to see that mobile number being operated for one year and customer care representative telling sim do not belong to the mobile carrier. I'm extremely shocked with the response of the sim and this being my primary no i'm cut off from all my contacts.

I kindly request you to assist me with this issue

Name - nithya
Alternate contact no - [protected]
Mobile no (Airtel) - [protected]
Registered sim name - nithya g

Regards
Nithya

It has been lost
[protected] postpaid please deactivate it. I think someone is missusing the number. Please help me out¡ i want my no. To ne deactivated by today only...
It is neing missused. And my family member are getting mischiveous messages from this number. They are thinking that i am using suvh abusing language. Pleaze help me out as soon as possible.

Hi, i had recently ported into airtel but after inserting sim i did rs 50 recharge i am able to do calls but not able to receive any messages on my number recently ported to karnataka circle plz resolve when i call sustomer care they are telling we are escalating nthing more than that, not able to use any bank and all otp