Claimed

Airtel Complaints & Reviews

2.1
Updated: Dec 22, 2025
Complaints 54712
Resolved
21973
Unresolved
32739
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1197

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sharad18
Jul 31, 2017
Resolved
Report
Copy
Resolved

my 10 year old phone number allotted to someone else in just 7 months

I have been using my mobile number [protected] for past 10 years plus. I recently was out of station for 7 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
Sarita Tyagi
from Noida, Uttar Pradesh
Jul 31, 2017
Report
Copy

Address: New Delhi, Delhi, 110032

Sir i hv two airtel prepaid no. I choose [protected] in airtel money n recharhed with 349 rs. As validity over but when i saw msz come to my another no. [protected] which already hv validity . So pls resolve it n revert back 349 pack frm [protected] n restore it into [protected]
Thanks
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Charula
    from Hyderabad, Telangana
    Jul 31, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Hyderabad, Andhra Pradesh

    I've raised uncountable complaints yet i haven't received my phone. You guys told me that i'll get my phone by 24th july. Where is it? First you people misuse my phone by accessing my profile on facebook, whatsapp, gmail, instagram. Then book cabs on my name through my phone. Then go through my photos, notes, messages and everything. Then you people have audacity to tell me that "madam you don't trust us"... How the hell can i trust you???

    You guys have kept my phone and using it continuously and there's no reply on my complaints!!! Why is that so???

    Give my phone back! There's a limit of misusing something and you people have crossed your limits. I want all the money back where your employee used my data-pack for using cabs for him in ola and i also need my money which ola company has charged me because your employee was using it. I want compensation for what you guys have put me through from past 2 months!

    You people have pathetic service. And now i can expect a reply with a canned responses. Stop irritating me and give my phone back!!!
    Sep 2, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 31 July 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nithya Gani
      from Lala, Assam
      Jul 31, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Ranchi, Jharkhand, 834008

      Dea guy team,

      My sim corresponding mobile no is [protected]. The number initially belonged to vodafone - chennai area and it was ported to airtel - jharkand on july 2016. The sim was active until 15th july 2017 morning.

      Actually due to sim loss post that, i had deactivated the sim and received the same number from lalpur airtel store in ranchi and tried to activate it on 30th july. However my sim is not being detected at all. When i had called the customer care they informed me that, this sim is a vodafone no and they were refusing to register a complain and assured me a call back within 4 hrs which i never got.

      It's extremely shocking to see that mobile number being operated for one year and customer care representative telling sim do not belong to the mobile carrier. I'm extremely shocked with the response of the sim and this being my primary no i'm cut off from all my contacts.

      I kindly request you to assist me with this issue

      Name - nithya
      Alternate contact no - [protected]
      Mobile no (Airtel) - [protected]
      Registered sim name - nithya g

      Regards
      Nithya
      Sep 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2017
      Airtel Customer Care's response
      Dear Nithya,

      This is with reference to your post, dated 31 July 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Aug 02, 2017
      Airtel Customer Care's response
      Dear Nithya,

      This is with reference to your post, dated 31 July 2017.

      We tried calling you multiple times to get additional details to enable us to address your
      concern.

      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        F
        fbsk
        from Delhi, Delhi
        Jul 31, 2017
        Resolved
        Report
        Copy
        Resolved

        It has been lost
        [protected] postpaid please deactivate it. I think someone is missusing the number. Please help me out¡ i want my no. To ne deactivated by today only...
        It is neing missused. And my family member are getting mischiveous messages from this number. They are thinking that i am using suvh abusing language. Pleaze help me out as soon as possible.
        Sep 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 31 July 2017.

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sathish Kumar Sangineni
          from Bengaluru, Karnataka
          Jul 31, 2017
          Report
          Copy

          Address: 560034

          Hi, i had recently ported into airtel but after inserting sim i did rs 50 recharge i am able to do calls but not able to receive any messages on my number recently ported to karnataka circle plz resolve when i call sustomer care they are telling we are escalating nthing more than that, not able to use any bank and all otp
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sathyat
            from Bhubaneshwar, Odisha
            Jul 30, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Chennai, Tamil Nadu, 600056

            This is sathienthira from chennai, i already gave 3 complaints against airtel for asking money disconnected time, but they did not contact with me, even when i write email they not replay, but closing the case by saying trying to contact with me unable reach, am clearly saying that u can write to my email why they don't do so, why again & again telling lie many time, if they want money they can beg door to door as a beggar rather than doing like this no one cheating money minned company is airtel
            We need new bill only the period o[censored]sing not for disconnected time
            We doug business through this number most of my business peoples having this number my bank connected to this number unable to do any online transecting
            Our kind request is we need money from airtel one crore money as a compensation
            Thanking you
            Do the need full i will not stop until get justice to my problems i will write to home for human rights head office jeneva
            Sep 1, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 30 July 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Jul 31, 2017
            Updated by Sathyat
            We all ready wrote you @[protected]@in.airtel.com, what is the reply for that, around couple of weeks back we wrote to same email I'd, you don't give any reply then what new you ask from us, i[censored] wish to solve as well if you avoid legal action against to you better write to me [protected]@gmail.com, my phone under repair so my Alta native number did not work first read my previous email and reply me
            Thanking you, here attached my previous email which I send you
            Thanking you
            Best regards with
            Sathiyendra. T

            Jul 31, 2017
            Updated by Sathyat
            Don't play fool like a child, don't lie contact with me, unable to reach, i[censored] call, if phone not work or not reach you can write to my email no, now only phone problems early I mean when u lied time phone worked property, so this time don't lie like I send email not delivered or some thing really try to solve my problems as soon as possible ow you must meet in me court,
            Verified Support
            Aug 01, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 30 July 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Aug 01, 2017
            Updated by Sathyat
            Helo Airtel team we would like to tell the number my Airtel [protected] is disconnected, so how can u contact mean while, my phone under repair so my alternative no [protected] not working
            We clearly saying that what solution you want to give me write to my email [protected]@gmail.com
            This is last & final message to you before go consumer court
            What is your problems to write me, what you want to talk with
            What ever you want talk write to my email
            Thanking you
            Don't write here with out reading our message you are the world number one cheating only money minded company in the world
            Best regards with
            Sathienthira
            Aug 05, 2017
            Updated by Sathyat
            Problems still not solve, still my number [protected] disconnected, unable to do online banking, even I asked to Airtel revised my bill still they not Doug, still they did not write any email to me, bec I am in a meditation class phone not allowed to use only break time, so Airtel better to write ur solution to my email than calling then I will c is that OK to me, not only that but also when Airtel officer calling telling one thing but when they writing, wrote as against when they call, so either writing team telling lies or calling team telling lies, bec true is one. When calling told me we bared but u used the number, but writing they told we bared then unbarred ur number so which is true, our kind request bec of above two reason write us
            Thanking you
            Best regards with
            T.Sathienthira
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pardeep Sharma 1957
              from Pune, Maharashtra
              Jul 30, 2017
              Resolved
              Report
              Copy
              Resolved

              I am having 25 nos airtel connection in my company and in person. I have shifted to my new house at # 35, air force enclave, dhakoli, zirakpur on 3rd july, 2017. I observed that there was no signal in side the house. I lodged the complaint twice on 121 which were acknowledged however closed without resolving. I lodged the complaint 3rd time 5 days back. The staff from airtel visited and confirmed that there is no signal in my house. I was informed the upgradation is required to be done, however no time was defined for this purpose.
              No tangible and satisfactory reply have been given by the senior executive. I have requested to acknowledge the complaint and conversation which was denied.
              If i donot get any time limit for resolving the problem, i would like to deport my numbers to vodafone which has excellent connectivity.
              Pardeep sharma,
              Chief executive officer,
              Him agro food corporation
              [protected]
              Sep 2, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2017
              Airtel Customer Care's response
              Dear Mr. Sharma,

              This is with reference to your post, dated 30 July 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Aug 01, 2017
              Updated by Pardeep Sharma 1957
              Thanks, at least my complaint and concern has been acknowledged this time. However, no time schedule has been indicated to resolve the problem which has been confirmed and acknowledged by Airtel Team after their site visit. A call (31.07.2017) from some Executive told to be some senior executive has assured to revert back in 4 days. I shall patiently wait further for this call. If the call is received after getting the problem resolved then I shall continue with Airtel with THANKs, otherwise I shall exercise my prerogative to shift all my office and personal numbers to the service provider which is having excellent signal and net work coverage inside my house.
              Pardeep Sharma,
              CEO,
              Him Agro Food Corporation
              Verified Support
              Aug 01, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 30 July 2017 .

              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              No update has been conveyed on the issue.
              Pardeep Sharma
              No action, no updation of status by Airtel so far. Better I should port away my phones from Airtel
              Sorry no action, no update on my complaint conveyed by Airtel'
              Pardeep Sharma
              My complaint is pending since 18th July, 2017. No progress has been made on my complaint. No satisfactory reply from 121, it is told "jaldi resolve kar diya jayega" lekin kab tak, they are unable to assure. No status is shared by any of their staf[censored]nless, I repeatedly call them. Vodafone has very good signal here. I opt to PORT all my Airtel mobile numbers to Vodafone. DEFINITELY THAT WILL BE DAMAGING AND SHAME ON AIRTEL
              Pardeep Sharma
              [protected]
              Pardeep Sharma 1957's [Complaint's author] reply, Aug 13, 2017
              I expect a call from the technical team to explain the status, otherwise, my final decision will be PORTING my all Airtel number on 14.08.2017, leaving a note/review which will be very damaging on Airtel..
              Pardeep Sharma,
              8288002503
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanrathore75
                from Coondapoor, Karnataka
                Jul 30, 2017
                Report
                Copy

                I have recharged 399, according to offer benefit is UL Local/STD calls, 1GB/day, 100 messages/day and 70 days validity, i have confirmed 2 times before recharge and not getting benefit i called and registered compliant but it's not resolved, complaint no.is CMBNR[protected].
                Plz me on this ASAP
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  1
                  10@Rachna
                  from Aligarh, Uttar Pradesh
                  Jul 30, 2017
                  Report
                  Copy

                  Today 30/07/2017 I refill my account with 399 recharge bt it shows that you have not sufficient aamount in your account.it is request to you resolve my problem.
                  I have made a call then it show that you have zero balance in your account so it creates inconvenience for me so it is requested to you to resolve my problem as soon as possible
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Thiyagarajan Ranganathan
                    from Chennai, Tamil Nadu
                    Jul 30, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 600124

                    Please be informed that i have recharged rs.148/- on today i. E., 30.07.2017 thru online as offer from airtel website shows that unlimited local calls + std and 1 gb per day..

                    Hence, i have done accordingly the recharge but i did not get unlimited local calls as well std as mentioned in the offer

                    It happened many occasions even i recharged rs.9/- which has rs.0.30 per call for 27 days

                    This is also not recharged as per offer in fact 4 days only shows in my account instead of 27 days

                    Iam frustrated and do necessary credit to my account immediately

                    R. Thiyagarajan

                    [protected]
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2017
                    Airtel Customer Care's response
                    Dear Mr. Thiyagarajan,

                    This is with reference to your post, dated 30 July 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Aug 02, 2017
                    Airtel Customer Care's response
                    Dear Mr. Thiyagarajan,

                    This is with reference to your post, dated 30 July 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Narayan132
                      from Kolkata, West Bengal
                      Jul 30, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai City, Maharashtra

                      Hi team,

                      My no airtel post paid [protected], which was deactive on july. This is my primary number which was registered for my personal uses.
                      In this number some amount was laying as dispute, and extra charges
                      Which your team has promised to reversed. But no body has bothered to reverse since last four months. As per your billing amount 6890 i have to pay for three month.in which i have charged some additional amount like data uses, booster packs etc which i have not activated but u have charged.

                      Apart from that i got a mail to pay 4200, on which i have paid 1000 on 8th july but they have not activated my no nor reversed the charges.

                      When i call to your customer care help line no body willing to file a complaint also they don't want solution. They only argue and they don't know how to behave with customer. A mnc company also having a market leader in telecome sector but unprofessional behaviour by your team which was not expected.

                      Awaiting for your positive response with a solution at the earliest.

                      Thanks and regards

                      Narayan kumar sahu
                      [protected]
                      [protected]@gmail.com
                      Sep 2, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Jul 30, 2017
                      Updated by Narayan132
                      Pathetic, unprofessional, slow and useless service provided my airtel which was not expected.
                      Verified Support
                      Jul 31, 2017
                      Airtel Customer Care's response
                      Dear Mr. Sahu,

                      This is with reference to your post, dated 30 July 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Aug 01, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 30 July 2017 .

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ramesh Prasad saw
                        from Delhi, Delhi
                        Jul 30, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi

                        I'm Ramesh Prasad bay a duplicate sime of my number [protected].but not activet till today. I went two times about it.
                        Please do something about it quickly.
                        Thank
                        30/07/17
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dineshkhake
                          from Delhi, Delhi
                          Jul 30, 2017
                          Report
                          Copy

                          Address: 415804

                          Last few days you have activated some services on my Airtel card e.g. Lifestyle service, Tiny TV, Video parlor, Celeb zone, Celebrity Wellness Mall etc. so these services i was loss my recharge amount approximate Rs. 215. So you are requested please to compensate this amount.

                          Regards,
                          Dinesh
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Akshayairtel
                            from Kolkata, West Bengal
                            Jul 30, 2017
                            Report
                            Copy

                            Address: Kolkata, West Bengal, 700141
                            Website: www.airtel.in

                            I am a prepaid user in Kolkata.

                            After I took a replacement sim and did twice as the first time they said the set is damaged and when I showed the sim of another provider works just fine they said sim is damages and to get another replacement sim.

                            The problem is I am not receiving messages or able to send any.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Singh0704
                              from Mohali, Punjab
                              Jul 30, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 151302

                              In feb2017 my brother paid for airtel tv connection and connection was installed by an engineer in my old parents presence.
                              There was no dish antenna installed by airtel engineer. He just gave us new airtel box with card inside and remote control.
                              Connected this box to the existing dish tv antenna which was installed by different company 6 years ago.
                              In this my parents paid for new complete connection but never got complete kit delivered. 10 meter wire and dish antenna was missing at that time.
                              In may 2017 i paid for multi connection and it was 2000 inr in advance for year.
                              Again wire was connected to the dish antenna which was not installed by airtel.
                              Basically we found all this information about dish antenna on 20 june 2017, an engineer visited to sort out no signal problem.
                              He told us dish antenna is not working properly that's why signal is weak. Dish antenna needs to be replaced. I said it's just 4 months ago we got new antenna installed up there. When i went up on roof, found there is none dish antenna belongs to airtel.
                              I tried to explain this matter by raising complaints to cc, local dealer, nodal and all top management but never got resolution.
                              They are asking to pay again for the stuff i never delivered at my premises.

                              Me and my has two airtel dth connections at home without airtel dish antenna.
                              Photo attached as a proof.
                              Paid money proof picture taken from my airtel app.

                              Customer id :[protected]-001
                              Second connection : [protected]-002

                              Contact no : [protected]
                              +2 photos
                              Sep 14, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Jul 30, 2017
                              Updated by Singh0704
                              Hi just updating second picture was showing money paid clearly.

                              Verified Support
                              Jul 31, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 30 July 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Hi
                              I have attached photo taken by me to show the interruption of signal, it's the same from 20thJune2017.
                              In my complaint I have explained everything but still no action taken.
                              Unfortunately I have for an year in advance, that's why Airtel staff don't bother to come forward to help me.
                              Definitely from next year I will throw Airtel box in bin . Coz it's useless

                              raised complaints but never resolved by airtel - Comment #2814900 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pank7232
                                from Dehra Dun, Uttarakhand
                                Jul 30, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Kanpur, Uttar Pradesh, 208001

                                Network problems & mobile data not working properly. The network is very slow. It does not work properly neither at home nor at office. This is very irritating and creates problem whenever i need it. I have already complaint in airtel a lot of times but they have not resolved the problem yet. I use 4g mobile and pay according to the same but don't get any speed comparable to 4g plz resolve my problem
                                Sep 2, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 30 July 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Aug 02, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 30 July 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pratik wahane
                                  from Ahmedabad, Gujarat
                                  Aug 4, 2017
                                  Report
                                  Copy

                                  Address: Nagpur, Maharashtra, 440027

                                  I am getting vulgar calls and messages from [protected]

                                  I am married women sir please help me from this rascal he's talk about physical relationship with him please help me sir

                                  I want some neccessary steps to be taken against this person.

                                  He's said "tuze jo ukhadna hai ukhad ye sim card bina documents ka hai"

                                  It means that's fraud sim card
                                  We can't expect from Airtel

                                  And please delete the what's app account from this same no. Please sir
                                  Airtel customer support has been notified about the posted complaint.
                                  Aug 04, 2017
                                  Updated by pratik wahane
                                  That's why I am changed my mobile no. If you want my no. I'll be send you
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    krv09
                                    from Rajahmundry, Andhra Pradesh
                                    Jul 30, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: West Godavari, Andhra Pradesh, 534202
                                    Website: www.airtel.in

                                    I had ported from idea to airtel recently, the service centre guy asked rs.100 and also told that it is only for porting and the sim wont have any recharge value, later i saw on back of the sim card package, there is not price mentioned, in this case both the service center and company are fraud, i tired to contact airtel through existing airtel customer number but i could not talk to them by any means, there is no response for my email also, this kind of frauds should not be spared so please take action
                                    Sep 2, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 July 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Aug 02, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 July 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your
                                    concern.

                                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nitin Ponnamparambath
                                      from Palghat, Kerala
                                      Jul 30, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kozhikode, Kerala, 673005

                                      There is no option in customer care number to talk directly to customer care executive, every time i call in the customer care number it is directed to some options not relevant to my query and there is no way to contact an executive speak to him /her about my query. Even in the airtel app there is no option of contacting customer care executive. Google search also does not provide any proper customer care number to contact customer care executive.
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 30 July 2017.

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Jul 30, 2017
                                      Updated by Nitin Ponnamparambath
                                      Phone no. [protected], time to call 1000 to 1600
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit