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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1197

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P
Prveen Chothe
from Dharmsala, Himachal Pradesh
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wrong number recharge has done

Address:415311

I have a two Airtel numbers instead of MH number I have done recharge on Tamil nadu number. Plz do recharge on MH no

Wrong no : [protected] Tamil nadu no
Correct no: [protected] Maharashtra no
Amount : 399
Transaction I'd :[protected]

I m an regular customer for Airtel so plz address my issue as soon as possible...
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S
syamala dora
from Mumbai, Maharashtra
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required postpaid bill receipts

Hi,

I have postpaid number [protected], which am using more than one year, and paying bill in time. But am not receiving any receipts for my payments.

Please share the receipts from the month of April to till this month, its required....
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R
Rajesh Anju
from Gurgaon, Haryana
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airtel prepaid mobile service

Address:New Delhi, Delhi, 110052

We are facing a severe call drop and voice loss problems on both of our numbers, i.e. [protected], [protected] and it's really difficult to reach your customer care executive through numbers like 121. kindly do the needful att the earliest....
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J
jkirankumar.2006
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network and internet speed

Address:Pune, Maharashtra, 411048
Website:www.trai.gov.in

Date : 25/07/2017
Mobile no. [protected]
Complaint description:- as per telephonic offer by airtel customer care - i was port my mobile number [protected] idea-airtel on 8th july 2017,
My service is starting from 19th july 2017, but from starting day there is always network issue and always issue in 4g internet speed. And as per timely discussion with airtel customer care under complaint no. 77930390, 77938529, 77938735,...
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S
sshyamkumar88
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dth maintenance charge

Address:Chennai, Tamil Nadu, 600016

Myself s. Shyamkumar i have bought a airtel dth prepaid connection id[protected]. On subsequent recharges they have charged rs.15 calling it as idle maintenance fee. They claim this charge is idle maintenance fee for customer charge after due date. Though i have paid for the set up box, installation and dish, i am not sure what kind of idle maintenance they are doing on my set up box. These charges are not explained to me before selling me...
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Spriha Awinpushpam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vague plan descriptions. and they don't even refund your money if the plan doesn't work

Address:560076
Website:Airtel

I bought the rs 399 plan (Unlimited local+std +84gb data for 84 days)
However money is still being cut from my main account. And i only received 2gb data for 28 days. I called the airtel customer care however they refused to help. They only kept repeating some policies and saying "madam aapko jaankari dena chahta hun". Instead of solving my issue the customer service guy kept telling me about random airtel policies. It has been a very...
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A
ANUJ MAYANK
from Gurgaon, Haryana
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didn't receive cash back

I paid airtel postpaid bills on 21st july 2017 via airtel money app while cashback offer upto Rs. 75 was going on however didn't yet receive the cashback - could you please check it:

Rs. 659 via transaction id.[protected]...
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I
Inakollu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kiddie club service activated without any request reg.

Address:Prakasam, Andhra Pradesh

It is to inform that kiddie club service has been activated on my mobile with out any request and rs.99 has been deducted from my account. On 22nd july, i complained about activation of sports vedio and deduction of 99 rupees and also regarding sctivation of hotchillies and deducting 35 rupees. But it was not corrected. Inspite my efforts no care was taken to rectify the mistake nor to prevent it. It is very disturbing in addition to financial...
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L
Lokesh Anand (Zake)
from Noida, Uttar Pradesh
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network and rude behaviour of customer care

Address:110037
Website:www.airtel.in

Hi
It has been 6 months i am having problem with 4G airtel but customer service people still giving fake promises and did rude behaviour.
No resolution and still seeking help
Mobile-[protected]
Name-Lokesh anand
The supervisors over the phone denied to transfer the call to complaints as well as promised that their technical team will visit....
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S
subham92
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer recharged but service not provided

Address:700156

Hi,

I have recharged with rs 899 on 23rd june, 2017 with benefits o[censored]nlimited all calls and 2gb data/day for 70 days.

Now after one month on 23rd july, 2017 the customer care told me that i have used the weekly quota of 1200 mins and so i can call again from 24th july, 2017.

I was not able to call on 24th july, so i called customer care again and this time they told that you have used your monthly...
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K
kbalota
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

major network issue

Address:400092

Dear sir,
With various visit to the nearest gallery at borivali my network issue is not solved. This disappointing that you promise to be the best network provider which is not. I am facing the network issue in my handset nor the customer service people nor your gallery people are able to resolve is issue. Even after various calls the network department is not solved.
Kindly look into it urgently....
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T
Tapas Bala
from Churachandpur, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge of 549 facility not provided

Address:East Singhbhum, Jharkhand, 831001
Website:www.consumercomplaints.in

I recharged my this airtel no with rs549 on july 14, 2017 through paytm order no [protected] at 11.10am with wallet txn id [protected]. Although my calls became free but then my main previous balance on the airtel no was 29 which became zero saying that they have deducted the balance because of internet charges. Now for what have i recharged the phone with 549. Airtel is known for these emptying the balance type of activities. Please rectify...
+1 photos
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A
annuq
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not activated after 4 days

Address:Faridabad, Haryana, 121003

I bought a duplicate sim for my number [protected] on 22nd july, 2017.
I was told that it will be activated after 4 hours but till now it has not been activated.
I went to the airtel store, they told that some request is pending from there side and by monday it will be activated. No action has been taken till now. I cant even call the airtel customer care to make a complaint since there are no signals. I have been using this...
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S
sravanksai
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel secure device claim service request # 2121171

I have registered for airtel secure plan for rs 49/- as monthly renewal plan to secure
My phone, if any physical damage happens to my phone unfortunately, then i can climb it, its been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of june
I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish....
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S
Sandeep kumar M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payments not reflecting into my account.

Address:560036
Website:/airtel.in

I'm using nortel from long time, because of quality in service. But i'm loosing that hope.

Last month i got post paid bill around 245/- i paid on time and it is not reflected, i thought it is failed, i again paid, like this i paid five times,. It became more than 1000/- till now. Still no use, problem not solved.

They always claim, we are looking into this issue, a standard statement.

It. Is all...
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G
Gaurav Tanwer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid mobile recharge fraud

Address:New Delhi, Delhi, 110075
Website:airtel.in

I am using mobile phone from 2006 and mobile internet from 2011.
I am a consumer of airtel since 2011.

I have paid thousands of rupees to the company as an internet recharge. From last few months since the launch of jio, there is a steep fall in internet prizes.
But airtel is still looting india.
They did not lowered down the prizes of internet pack.
There are charging 200 rs for a 1 gb pack, where...
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S
Saiprasad Pem
from Mumbai, Maharashtra
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airtel fraudster

I was port my airtel number [protected] postpaid to prepaid on 8-7-2017 but after 12th july I am not get network.my sim was change three times & 4 time they told me convert it prepaid to postpaid I agree that but till now I am getting error not on regiatered network.no one helping me call center & airtel store . My altarnate number [protected]...
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M
Mahesh Advani
from Mumbai, Maharashtra
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payment made but confirmation not received

Address:400049

I have made Payment of rs 32 on 24th July at Airtel Store Genius Marketing located at Powai for Cell no [protected] the person who received payment informed that I will receive confirmation by SMS but I have not received the confirmation.
Kindly resolve this matter...
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A
Asharma1706
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

found transfer from sbi account to airtel money

Address:Sehore, Madhya Pradesh, 462001

Sir/ madam.
Day before yesterday that is 22nd july 2017 in evening received call from unknown number and transfer 10000.00 to airtel money transaction id othpg[protected] airtelm by debit card from my sbi account sehore branch, he has my atm card number and wants to only cvv no. Still his mobile is working and mobile no. 86779286.

Pl do needful and refund my payment on priority basis...
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J
jayaramm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network 4g2g

Address:560017
Website:airtel

[protected] is cgu of titan company ltd had 4g connectionpost paid as i have used the maximum limit of data the network became 2g, ok but past 1 week it shows no net work, no incoming calls or out going, when i go to my office wifi it works fine and thats it, the voice is so bad neither party can hear

After real frustration called 121 from my wife's prepaid 9.15 and spoke to customer care and when i insisted to talk to supervisor...
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