Airtel Complaints & Reviews

Hi,

I have recharged my DTH(DTH ID [protected]) with 482 RS on Friday night( 30/07/2017) before my DTH recharge get expired. i have recharged on Airtel offical web site.there i got confirmation that payment has been done successfully.But on next morning My DTH get stopped working and saying that connection has been suspended due to low balance.even though i can already paid for same. when i have called customer care they are saying they need transaction id for this. As bank website we don't have any transaction. when i conveyed same to them they are saying that go to bank and get the transaction. how bad service they have. on their website they even don't have transaction id. they hanged up my phone and said they can not help

How bad service #Airtel is providing me.they even did not returened my money back and did not provide DTH service.

I think if you are not capable to provide your customer service then stopped your services.

Its very bad customer experience that they are giving.i am very disappointed. Please don't go for DTH, i will prefer that.

Thanks,
Gagan
[protected]

N rainy season it's very bad service from Airtel DTH ..when it becomes cloudy in sky Airtel loose it's signal and it's showing no signal..and it's continue for two three hrs even it's not raining outside and when we call customer care they say we will raise the complaint and engineer will visit but you need to pay visiting charges..the question is if their Airtel home channel works properly then why other channels not and why every visit of engineers is chargeable if the problem persist from our side then we are ready to pay but if issue is with your poor signal then why should we pay?for each and every small things Airtel takes the charges and service is bad and we need to call them again and again..but no proper response from their executives...

Regret to state that I had recharged my prepaid mobile no. [protected] on the morning of 03 Jun 17 in Singapore for availing one day international Roaming Services.

Post recharge for an amount of Rs.498/- I was unable to access Data on my mobile. Throughout, the day I made 3 calls to the customer care to resolve my issue, only to receive false hopes and assurances stating that your Data services would be resumed within 30 min or else we will get back.

No help was provided to me despite my urgent requirement to use Data in Singapore on that single day...

Post returning back to India, I even lodged a complaint on 05 Jun 17 wherein I was given a complaint No. [protected]... stating that our representatives will get back.

Almost a month has passed and I am yet to hear from any of Airtel's representatives...

Absolute Shame on such a big company like Airtel!!!

I applied for above tele n gave my iden n address proof ie my dl n adhar card both issued by valid authorised depts of govt of india n state govt. I been told that my application been rejected as my photograph is not clear on these documents. I have not got these documents made myself but the quality of worksmanship will be as in great india. Even u can not change this when normal 10th class pass clerks are made to take ur photograph at the time of making these documents so rejecting application on this account is totally unwarranted.

Dear sir/mem
I am wrong number recharge
Rs 200
Wrong number [protected]
My number [protected] by my mistake
Recharge site my airtel app
Sir plz my amount ve refundeval
Recharge card payment central bank of india
Date 02/07/2017
4:15pm

There is an airtel junction box in front of our house for the last 15 years. Every day there will be people to do some repair and i have beared the difficulty. Now i am altering the house and the junction box is blocking the two wheeler entry into the house. I spoke to the people who come to work in the box and they told it will be removed. Every time they tell that it will be removed, they have not removed it yet.

Location of the junction box: 976, 17th main, 7th cross, btm 2nd stage, bangalore-560076

This is the first step in trying to remove the junction box. If it is not removed, then i will try other options. The box can be moved to the end of the road, where it does not cause any inconveinience to anyone. Even if the box is moved 1 feet away, i am fine with that.

After selling the sim and device to me and getting my money, airtel store assured that the device would work by that evening, july 1st 2017. Now on july 2nd afternoon and after countless attempts at trying to call i'm only getting disconnected or not my department responses. To top it off nobody speaks english even after repeated requests. Really need help to get this figured out.

I have benn using prepaid 3 g airtel dongle # [protected]. During the last 10 day's
The signal is not thereally and suddenly
It has become edge airtel instead of wcdma. My complaint number 49766356
And they make a mockery of calling me twice to get my house address repeatedly
But no action forth coming. They keep shifting the goal post by shifting the
Probable end date to attend to the complaint. Amother...

Charge of rs. 150 being charged for 500 mb for 7 months. When i raised a complaint with sasikumar 2 weeks before i was promised a callback within 72 hours for calculating the amount of waiver. No call was received and when i called today and explained the details again, prem, so called floor manager said he can arrange for 3 month waiver only (Rs. 500). How can you take my money and say that only 500 can be reversed. I am not begging you, i am asking you to return my money. Prem easily agreed when i said i will switch over the relationship. I have a vintage of 12 years with a credit limit of rs. 14000 and this is how your team reacts. If this is the way you go by your business, airtel will quickly closed off with all consumers opting out.

Regards
Raghav
[protected]

Cmmon there are about tons of fans addicted to animax... Its time airtel should reconsider about the channel#plz bring back animax... Why not if you there are so many subscribers eagerly waiting for your response... It wont b a loss for u... We are really not interested in childish cartoons... God bless airtel

I have been using airtel 4g hotspot from the past 2 years.

Recently, i noticed that there was no 4g network connectivity in my area. Using 3g is also hopeless, as it drops way too often.

I contacted the nearby airtel express centre and they say that they are also facing the same issue, promised to resolve within a week. And it has been a month, they still say the same "dialogue".

Raised a complaint with the customer care and have called them nearly 100 times only to know that they have kept the complaint in their so called "on hold" status. The replies i get for each and every email i send them will be the same as it is always copy pasted from the previous replies.

And finally, after all this time and several efforts to catch hold of the supervisor over the customer care, he casually says "your wish" when asked whether to change the connection. No responsibility at all.

Isn't this great?

My airtel sim card is not in my name ...please change the name as per my name sagar vg [protected]

my number is [protected]
change name as sagar vg

Broadband land line connection continue as name of my husband
But he died on 17 march. I have no money to sufficient for payment. After economic condition is only bread. So request to your department please waive off all dues... And line need to be urgently dissconnect.

Land line number[protected]
Add 991/103 shalimar garden ext 1, shahibabad, ghaziabad

I bought Airtel Top-up voucher card worth of 30Rs/- while scratching card i lost few numbers on my card.i called to customer care they replied as " it is not possible to recharge"
My question is: why i can't recharge? Even it is confirmed as i didn't used that card..!
Airtel Company should provide such option to link serial number and voucher card or further option for recharge.otherwise customer get lost
Finally i change network to jio or idea etc.

Regarding for my number [protected] I'm approx 10 years relationship with Airtel my sim stopped working they change the sim on 28th June 2017 today is 2nd July Airtel not able to activate sim every time cooking new story some said because of GST problems. trying to number portablity also but without activativation you can't do anything. Never go with AIRTEL worst service in world I have landline in my home that also I will disconnect. Wrote number of mail but every mail new answer will activate within 4hrs or will activate soon we are working on it

I simon narzary, village no2 bengtol, postoffice - bengtol, dist - chirang btad assam, pin-783394, ps-runikhata, airtel i'd number [protected] registers mobile number [protected] has been deactivated.. So i want to change the number in these new airtel number [protected] so that i can get all the following information from the company if you kindly do that i would be very thankful to your company.

I requested to port cell phone number from airtel chennai to airtel cochin without any change in number. I got this request completed in july 1st. But on july 1st i had done a recharge for 749 rupees to get 84 gb internet balance for 28 days, before cellphone number porting occurred.

When the number porting happened i lost this recharge benefit as the internet balance came down to 500 mb from 84 gb. Since my recharge for 749 is not taking effect i want either my 84 gb for 28 days to be reinstated or credit me back my 749 rupees recharge in vein using my airtel app via my debit card

I contacted airtel. They are telling me to forfeit this 749 rupees as they cannot carry forward this data balance as the recharge was done when the number was registered in airtel chennai circle and now airtel cochin guys cannot do anything. They informed me they could only carry forward talk-time balance

749 rupees is a big money i cannot simply forget it. I recharged and i could not even reallly use it. Before that the porting occurred and my internet balance is just 500 mb. The transaction id for the recharge is[protected]. As per the recharge on july 1st airtel is supposed to provide me 84 gb internet for 28 days. But on july ist itself the internet balance came back to 500 mb. I believe it is airtel system limitation that they cannot carry forward the internet balance but if they cannot do this at least credit me the money back so that i can use to get internet for the amount.

I use airtel from long time but now i think i hve to go for vodafone bcz airtel your 4g network is soooool bad you give only 500 kbps and vodafone gives 1.5 and 1.8 Mbps speed of 4g

Sorry i turst you airtel
Plz dont call your network is fast stop that and fix your problem i m very frustrated from your services i pay 400rs and i get bad experience

I just have opted for Bharti Airtel services because of its good and strengthen network. But there is no range in my hometown area mentioned in my billing address as network signals are very weak. Normally there is no network as only 1 tower bar appears which is not for all time. Most of the calls are dropped out and mobile is range shows NO SERVICE most of the time.I have raised request in this regards but no solutions.
You are requested to either give solution to issue or port my no before 90 days period.

Dear sir
I am a consumer of airtel digital tv. My id is [protected]. Airtel digital tv has suddenly withdrawn the chanel no.133 that is zindagi without prior notice of this although i have that chanel in my package. When i enquired about this the customer care executive informed me that i would no longer be available to see the chanel. I am very disappointed about this kind of poor service. I am paying them for entertainment but it is now hampered due to this.
There fore i am requesting you to look into this matter and please do something so that they stop harassing consumer. I am compromising my entertainment. Please do the needful as early as possible.
Yours sincerely
Prosenjit majhi.