Airtel Complaints & Reviews

I have recharged another mobile number twice with 500 RS a total of 1000 RS through airtel App and by mistakenly i pressed one wrong digit due to which it was recharged on wrong number. Please get it resolved

Below are the details of both recharges.

WRONG NO [protected] AMOUNT 500 TRID 199771

CORRECT NO [protected]

WRONG NO [protected] AMOUNT 500 TRID 446519

CORRECT NO [protected]

PLEASE REVERSE IN MY AMOUNT

Without my knowledge they have increased the airtel postpaid credit limit to 1300 customer is not aware of this and i know that next bill would be more because all my friends who used airtel had same line issue they went through lot of torture and i was there. They switched to jio and vodaphone. Now these are doing the same to me i use basic plan and now they revised to 1300 without my knowledge.

Hi;

i recently ported-in my number [protected] to Airtel Maharashtra from Jio Chennai.

After porting i am facing an issue with incoming calls from my donor operator .i.e Jio, whoever calls me from Jio network gets a message of 'This is an invalid number' .

I thing my number is not updated with proper routing details by either donor or receiver operator.

Regards,
Ajinkya Pujari
[protected]

Hi,

I got a SMS from Airtel saying Recharge 399 plan - Rs399=70GB(1GB/day)+Unlimited calls, 70 days.
I recharged the same using “My Airtel” app. After recharge, I got a SMS as "congrats! You have got free data and local + STD calls for 70 days.
But when I checked in “My Airtel” app it is showing only 1.5 GB data and validity is 31st July 2017 (I have recharged on 4th July 2017). I have attached all the 3 screenshots below for the reference. Please resolve the addressed Issue. Let me know if you need more information regarding the same. Thanks in advance.

Recharge Date – 4/7/2017 10:00 AM
Transaction ID[protected]
Handset - iPhone 7
Sim - 4G sim
Location - Bangalore


Regards,
Chethan Raj

Hello sir my number [protected] my friend airtel number [protected] i will recharge on[protected] ₹799 tiwce pls. Refund 799

My airtel mobile is [protected], but this number was deactivated on[protected] on evening and still not activated. and i have called to customer care of airtel they not giving me satisfactory reply. they also told me take our Postpaid connection at the same mobile number and prepaid can not be activated. why this. please activate my prepaid number. thanks.

Sir,
Your customer executive messaging me, "as per govt. Direction it is mandatory that you have to link your sim card with aadhar." it is free of cost but the nearest retailer/distributor charges me upto 30 rupees about this. So i am unable to link my sim card with aadhar. Retailer/distributor address-at/po/ps-kamakhyanagar, dist-dhenkanal, odisha, pin-759018, plz help me and take necessary action and give me this service in free for which i shall be obliged.

Hi,

My self Suresh eedara, I was used Airtel landline[protected] June 2016 to March 2017.

I paid every month bill on or before date, In the month of march 2017 I requested to Airtel customer care executives deactivate my account but they convinced me to put my account on safe custodian mode it will cost 200 monthly and the executive told me It will active only as per my request when ever i want.
After one month( April 2017) I got one message stating your safe custodian mode deactivate then immediately I called to the customer care executives, they told the message you received due to technical error still your account in safe custodian mode.

Again I called to the customer care executives on June 4th requesting to shift my connection from old address to new address
.From that day on words the executives wasted my time like hell and almost I spoke with 25 executives from June 4th to June 10th each executive saying different different answers in between surprisingly my bill got generated for the month of June, again I called and asked them how the bill get generated safe custodian mode account they don't have any answer and they kept my call hold almost 40 - 60 Min each time I lost two valuable working days because of the executives irresponsible and irrespective answers.

I requested them to deactivate my account but they haven't raise any of complaints and comments about my account why I want to deactivate.

They are activate services in customer accounts with out customer confirmation but they don't care when customer raise any request.

As I agreed safe custodian mode activate on my account I can pay that amount (200 each month) from March to May and I requested them to deactivate my account in the month of June but they didn't do It so I am not responsible for the month of June.

3 months safe custodian mode charges 600 rupees,
My advance at Airtel people 500 rupees so I owe only 100 rupees to Airtel people on my account.

But I have faced hell kind of new sense and Airtel people wasted my valuable time from last one month.

Please help me and take me out from this Airtel.

This is the very worst situation I ever had, my number is barred due to not clearing the previous providers bill, the thing is I've cleared my bills before porting to Airtel, but now after a year Airtel barred my number due to not paying bill of aircel, does it makes sense, because of barring my number [protected] I lost so many opportunities and money too, even I tried paying the bill many times but m getting error as it is already ported to Airtel, I tried calling Aircel customer care too but when I selected postpaid option the call is getting transferred to prepaid & they are not transferring the call to postpaid, m wexed of doing all these things, will file a complaint on both Aircel and Airtel really m tiered of chasing you ppl

Dear sir
my Subjected No. sim not work from 02/07/2017 I got my SIM replaced on 03/07/2016 but it's yet not activated. Got mail that it will be activated within 4 hrs. It's more than 30 hrs now. Called customer care 4 times & for that i complain at Airtel at different stage. But all level commitment not fulfill. Request to take this matter serious & resolve it by today itself.

Dear sir,
Airtel is asking for service charge 150 rs for dish antenna setting. I have read the trai guide lines it clearly says no charge shall be given of repairing or maintenance of CPE. Kindly solve the issue as my DTH set top box not working since last two days. Why I should pay for the service now.
Customer id [protected]...

I was complaint 3 times as my area having not proper signal. even i make a call more than 10 times i was tried & also after connected with in 5 minutes it was cut the call. in between this 5 mins, i can't hear the words from opposite side person, cost only deducted by AirteCOUTLl. poor service. my area pin code is 631605. Already 3 times i was complaint. But no response. Last 6 months we are in struggle, & also we use the same number for data card, It was also not getting properly, My last 3 complaint ref no. I mentioned below.
1. COUTL[protected] ON 25-APR-2017 @19:11.
2. COGCL[protected] ON [protected]@18:42.
3. COGCL[protected] ON [protected]@17:59.

The Above ref. numbers problem was not solved. So please take necessary action.

My Airtel account id is [protected]
Please change the number to [protected].
I lost my previous number. Due to an accident.
My current number is [protected]. So please change my registered number to my current number. I will be happy if you change the number. If I want to know about balance, registered number is required. So please change my number. .

I lost my mobile redmi4 having sim nos.[protected], [protected] a BSNL and Airtel sim. I lost it on my way back after college from womens christian college while travelling in bus No. 27L from the college bus stand to mogappair in the evening between 5.30 and 7.00p.m. The bus which i was in the second which came just after few mintues. it took place on the 4th of july 2017. The bus was rushy and the conductor asked us to give the bags to those who are seated. After i reached my stop i did not find my mobile.
So I kindly request you to find my set.

I am airtel user for last 10 years, recently for the last one month or so i am having problem with voice breaking and call drop, both incoming as well as outgoing calls, I used your opennetwork site to find out the signal strenght it shows excellent i dont know the problem now, there are more than two towers in my area ...i also confirmed with other airtel users in my area, that they have similar problem like i face ...

My address
4th cross south extension, Amman nagar, kattur, Tiruchirappalli - 620019

gk

My internet is running under slow speed and router takes more than 4 min to on the internet

I paid a money for new broadband connection in June 2016 my CEF number is HYD327289 still now there is no connection and no money refund. I send all related documents & so many email messages from July 2016 to today but they always simply replied with in 72 hours we call u back or we updated the status . There is no response from airtel care . Still now 13 Months onwards there is no refund a money or they didn't told any proper reason

I've been using the AIRTEL postpaid connection for quite sometime now and their service has been good (UNTIL RECENTLY). On 26th June 2017 my data network suddenly stopped working. My handset (i phone 5s) would display 4g on screen but none of my apps that require data would work. I've called Airtel customer care (121) each day since then to rectify the issue. They asked me to try the following to check if the network works:
1. Put my phone on flight mode and then undo it.
2. Switch off and switch on my phone.
3. Switch off my phone, remove the sim, put it back in and then restart my phone.
4. Manually select the network in the carrier settings.
5. Reset the network settings.
6. Try the SIM card in other handsets.
7. Get a new SIM card for the same number.
I did all of the above and still nothing worked. So I went to the Airtel office and asked them to check, they realised there was an issue from their end and registered a complaint. This was done on 29th June 2017 and the reference number is : 77322056. I was told the technical team would contact me. I was contacted on 3rd July 2017 and they asked me to repeat the same things as mentioned above and when I told them I've done it all, they just said it'll be set alright soon, sorry for the inconvenience, we will send our representative over to your place to assist you. No one showed up and nothing has been done so far!! My patience has been tested enough and I would rather port my number to a network that genuinely values its customers.

My phone has been lost please block my airtel sim card
Ph no:[protected], [protected]
Both the aim card are of airtel
If it is blocked please send me mail
Mail i'd: [protected]@gmail.com
When i had been to airtel gallery they in mumbai they said it can be blocked only in rajasthan as my sim card was of rajasthan

I've been using the AIRTEL postpaid connection for quite sometime now and their service has been good (UNTIL RECENTLY). On 26th June 2017 my data network suddenly stopped working. My handset (i phone 5s) would display 4g on screen but none of my apps that require data would work. I've called Airtel customer care (121) each day since then to rectify the issue. They asked me to try the following to check if the network works:
1. Put my phone on flight mode and then undo it.
2. Switch off and switch on my phone.
3. Switch off my phone, remove the sim, put it back in and then restart my phone.
4. Manually select the network in the carrier settings.
5. Reset the network settings.
6. Try the SIM card in other handsets.
7. Get a new SIM card for the same number.
I did all of the above and still nothing worked. So I went to the Airtel office and asked them to check, they realised there was an issue from their end and registered a complaint. This was done on 29th June 2017 and the reference number is : 7732256. I was told the technical team would contact me. I was contacted on 3rd July 2017 and they asked me to repeat the same things as mentioned above and when I told them I've done it all, they just said it'll be set alright soon, sorry for the inconvenience, we will send our representative over to your place to assist you. No one showed up and nothing has been done so far!! My patience has been tested enough and I would rather port my number to a network that genuinely values its customers.