Airtel Complaints & Reviews

I started facing network issue on my Airtel number from March 2017. First I made a complaint to customer care during march over the phone. They asked for 3 days time/ there was no reply from them for many days and on April 2nd i sent a mail to Airtel customer care with all details of network issue and very slow internet at my resident location for which I dint get any reply for a week. When I spoke to customer care they said for these issues I have to call 121 and not mail. Again they took 3 days time to rectify which dint happen. After so many complaints they agreed to reduce Rs 300 from my bill. I pay average of Rs 3600 a month, In that what difference does Rs 300 make. My loss is that I am not able to get any incoming calls when I am at my house even though in a city like Bangalore.
Last time I spoke to customer care executive was on 4th of May and he promised me solution in 48 hours. Its been 4 days no reply till now.
I am still not able to receive any calls at my home location even though network is there.
Phone no : [protected]

Dear sir,

I am airtel user and i have network issue since last one year but i raise complain in 10/12/2016 and complain number 72872134.

I regular followup in customer care team but. They always told that they forward my complain in concern team but till date my complain is not resolve...

Because of network issue i am not able to contact any one and no one contact me...

I am doing job this was my company cug number but because of network issue company worn me about my job.

Regards,
Bhavin mehta
Mob. [protected]

Hi Team,

Kindly share my postpaid bill to my email id every month else i will not make payment.This is a serious issue. If not received this month i shall go to social media or i will not pay bill.You can pay urself.

Hello,
Please help me get my airtel prepaid number which is not activated post 10 day.
.. I am struggling to get it done with local airtel relationship store which is located in hosur.. Area manager response and way of speaking is not appreciable..

I don't want to go again with airtel store located in hosur, could you please help me get rid of my problem from next level escalation of airtel tamil nadu circle..

I bought a new airtel 4g sim and i want to upgrade my old airtel 3g sim with this new airtel 4g sim
I sent the text msg to 121 as ‘sim 20 digit sim number’
And replied 1 to confirm
They said that new sim will get activated in 24 hrs... But now 72 hours completed & my airtel 4g sim is still not activated.

Plzzz help me... It is very important to upgrade my 3g sim to me...🙏🙏🙏

I have recharged my dth on 3rd of may 2017 and without my notice or giving any intimation to my registered number the airtel people have changed my monthly rental pack. I want a fair justification as now I'm not recwving any hd or non hd channels

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

Date-07/05/2017

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -197 (Data pack-3g/4g recharge)

Transaction id[protected]

I am not able to port my Airtel no Delhi/ NCR to Airtel UP East due to issue at Airtel end. It is saying that your porting request is already pending.
It seems they have some buggy software and my last porting request that was four months earlier is still pending. hahahaha lol idiots
How can it be...?
They are loosing company and mostly consumers are moving either to JIO or BSNL.
Now they are not porting our request.
Guys do not take airtel services never they are looting customers.

Sir,
I have recharge my airtel digital tv id [protected] on[protected] for one year package value prime kids for rs 2824/- (Rupees two thousand eight hundred twenty four only) vide airtel recharge message dated[protected] at.08:27 pm. But airtel franchise charged rs 3025 from me. I wish to know how he charged rs 201/- extra from me. Request take necessary action against airtel franchise and return the extra charges lavied by them at the earliest.

Regards...

Sekh giasuddin mandal
Contact : [protected] / [protected]

My son's mobile no. [protected] was recharged for international roaming pack of airtel @ rs. 2999/- on 30/04/2017. As per the plan, he is entitled to enjoy 250 minutes out going call to india and local numbers. He arrived at the czech republic on 02/05/2017. Till date he could not make a single out going call, though he is receiving the same. I tried to contact the company for redressal through their customer care number and mailed them for several times, but in vain.

From: asp.[protected]@gmail.com

Sir

I have been writing to airtel 121 @gmail.com for last two months to provide the call details of my mobile no.[protected] on email: asp.[protected]@gmail.com but the same is not being provided despite repeated messages for month wise detail and getting complaints registered again and again. Last requests were made on 27th April & 2nd of May 2017 which have already been acknowledged by airtel but the required information is still awaited. Kindly get the same provided. I shall be highly thankful to you for this act of kindness.

With regards

Other Mobile in use to call: [protected]

I have ported my number [protected] from Vodafone to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and I am going to consumer forum against it.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number...

Recharged wrongly two times the same recharge of 148 on may 7, 2017 at 10:33am bearing transaction id [protected] and [protected].
During first recharge i received transaction successful massage with zero benifite and 0 transaction id.
In consequent recharge i received two recharge successful massage and 4.6 gb data for 28 days.
I want either extension of validity by 28 more days or refund of rs 148 after cancellation of any of two recharges.

Since 2010 i am using airtel prepaid no. [protected]. Last recharge was done on 28 april 2017
Company has deactivated my sim without any reason, when i want to try to connect any number not registered on net work message is displayed.
When some obe dial this number message speks please check your num ber

Please help me
Regards
Alternate number [protected]

I had recharge my mobile no [protected] with Rs 345 and got benefits of 1 GB/Day 4G data for 28 days. When i needs to use my data i gives me speed of 2 kbps. I called many times in Airtel customer care at 198 in last 15 days but no solutions is provided from airtel and still i am getting poor speed.

Now i approx 15 days are wasted due to technical error by airtel.

Please arrange to resolve the issue so that i can get services as committed by airtel.

Regards

chetan dudeja

From : sanjay

I always required to request more then 1 times for getting any kinds of OTP. I am a SBI and Airtel-Assam user and this days it become my risky with the transactions as for any online Net-banking/Credit/Debit/wallet transaction I don't receive and of message when I supposed to get a OTP for a transaction. So I required to request 1 more time and only then I receive it. I feel much risky now because for financial transactions maximum I can request 3 times for OTP and here in 1st case I never receive.

I am facing this problem since since last 4/5 months. And once with a serious case called to customer care also but they were unable to detect and replied me that it is problem of source from where message is generating.

It is not limited to translations or SBI/wallet providers only, It happens every case wherever OTP is requires.

Note: Even I waits for 24 hours also I don't receive OTP.
Sorry, for security reasons i haven't shared phone number here. I will share More details through email only.

Email: [protected]@yahoo.in

Dear Sir,

I have recharged for RS.299 for my phone. ([protected]) on last week.

And I have received the 299 benefit message.
But still I have yet to receive 1 GB benefit from your end.
Also I have raised a complaint about this issue to customers care no.
They told to submit any proof for our verification.
Hence I am submitting my rechagred SMS screen shot for your reference.
Request u to do need full ASAP.

Regards,
Sathish Kumar V

Dear san,

My number - [protected]

An year back, i have upgraded my sim to 4g for upgrading my handset. Even after upgrade also i have not get 4g speed. I have complain many time to your tollfree. All of them promise me to resolve this issue shortly. Till i have facing this issue.

Today i have recharged special discount offer for 4g handsets. Surprisingly i known that my sim card only 3g activated. This is the service you are providing customers. Pl see how you are cheating customers. This is reason i have switch over to jio. Again i rethink my decision is correct, you are become worst supporting for customers.

One more that, i have try to explain these things to your executive. She is not at all listing my words and very hateful speech. Do you think i have only having work to roaming your outlet.

I have post these worst experience to my facebook, twitter. I never using your product anymore. Bye.

Hi I am Ram yesterday I had upgraded my airtel sim 3G to 4G, still now my sim was not activated.

SIM[protected]U
Pls activate my sim asap...

Hello sir my area airtel no single vidaiyur.631203 thiruvallur dt. Tower installation my land contract.[protected]