Airtel Complaints & Reviews

Ever since I got Airtel, my data consumption has been 2 GB / month max. But from the pst few days it has gone up to 1 GB / day and without any reason! There is no change in my activity but still.. Fraud company with pathetic service.. changing to Jio

My Airtel postpaid connection abruptly stopped working on Sun 21May17. It was not showing the airtel 3G symbol on the phone. Mine is an iPhone 6 and it was trying to search the signal in vain. I called up their 123 helpdesk no from a different airtel phone (btw came to know that they will charge after the first 3 minutes) but they said that it could be a sim problem and so go to the nearest airtel service center. Being Sunday, I had to wait till next day to to go to Airtel service center at Medavakkam, Chennai (opp tp Honda showroom) at 10 am. They asked me to wait though I was the first guy in and then asked me to get a PAN card Photostat. I went out and got a photo copy and then waited for my turn. Then the lady said that I should give the Aadhar card. I gave the aadhar no and then they asked to take the biometric finger print. I was not happy at this as it was invasion in to my private information for a problem created by Airtel. The lady was so rude in her behaviour that in that case bring the original aadhar card itself. I walked out. Then I went to the airtel express showroom at Navalur Chennai. They also wanted a hard copy of aadhar card not even PAN card and the aadhar no. I had to step out to get the soft copy of my aadhar printed and then gave it for a duplicate sim card submission. Meanwhile my card was still active when they checked through an internal SMS method. Still I am waiting for the no to be activated as it takes another 4 hours. They also charged 30/- Rs in addition to the pain that I had to undergo and the time that I was out of the network missing valuable calls. This was the worst service experience in my last 12 years with Airtel. As they grew arrogance have come into every aspect of their service.

I got my new nano SIM yesterday but the messages are not coming, as well as the *121# is also not working. Hence i am not able to check balance as well as the messages which is very crucial when we require OTP.
My no. : [protected]

Hi, cancel my post paid connection and convert into prepaid connection with immediate effect. I am not interested to move on, because they services now a days is very poor.

The executives are not responding the my questions

Mob no:[protected]

Dear sir/madum,
I aniket raskar have been using my airtel no for last 5 years where i had provided my identity no but recently i went to change my sim to micro one and found that it is issued on some one else name. And i want to keep the same no as its shared with majority of my contacts, banks and watsapp. So please let me know what can be done. I am ready to resubmit my documents.

I was 3 years Act broadband customer. I got Cal from Airtel like we are giving offer like 999 plan Unlimited calls with installation charges. I said already I using is Act, but plan is k . But I can't spent again one more 1000 rupees for installation. So they said that I have to submit last 3 months Act bills then installation charges also free . Then I ask them to process. All documents collected by their person include with 3 months of Act bills as well. I got new connection on Mar 3 2017. April month I got bill, I gets shocked . They added 1099 plan with installation charges. Then I registered the complaint, after completing the more then 20 days discussion finally plan got change to 999 Plan . Still that installation charges are adding in my bill .. From march month am paying the amount of interner charges . Still 1000 rupees pending .. Last 2 days before (22/march/2017) my landline number got bared due to non payment today (25/may/2017) my intenet also gone .. they bared both internet and cal ..

There is no fault in my side . They gave wrong /foolish commitment to the people for the money. I can't be fool even knowing the truth .Hope you understand.

Yesterday, Today I talked with person from your customer care . But still my problem is not solved .

Airtel connection given by him :
[protected]
Mohan Raj (not sure)

Airtel distributer
[protected] I think he is a boss for mohan Raj )

My Number
+91 [protected]
+91 [protected]

I request superior officers, Kindly check this problem .
It's serious .

I have done internation roming and than also call are not going call are disconnected in 1 sec plzzzz check fast i am in singpore than also call are not going and also call me fast only incoming are coming and outgoing are not going plzzz check fast we have a big problem plzzzz do it fast and contant me fast: +91 [protected] do fast my complani and call me fast

I have recharged my number by Rs 349 plan for almost 4 months now and I get 1gb for 28days. With the increasing competition through other service providers (point in case - Reliance Jio) Airtel too started offering 1gb/day data for 28 days on recharge of 349. Some of my friends/relatives are even getting 2gb/day on same recharge.

But not me.

I raised the complaint to the customer care to which they replied - 'it varies from number to number' and that I will soon get it, which didn't happen.

I have been a customer of Airtel for 7 years now. And it's a shame that people buying new airtel connection are getting the benefits and not me.

Please resolve the issue as soon as you can or you won't leave me any choice but to port the current number to other service providers.

Dear service team,

Hi, this is Suganthi from Pondicherry having airtel prepaid connection no. [protected]. I lost my mobile a week back, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

I have already informed the customer care to block it, but still it looks to be active. I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Suganthi-Pondicherry-605107

I, shaik mohd. Ismail is the subscriber of airtel since 2003 and i am having airtel connectins and due to my personal reason, i intend to cancel the following numbers. So, please cancel the following mobile numbers stands in the name of shaik mohd. Ismail, i-additional district and sessions judge, ongole, prakasam disrict, a. P.

1) [protected]
2) [protected]
3) [protected]
4) [protected]

Respected sir
I am d d thapliyal my mobile no [protected]. I had paid my postpaid bill on 15/05/2017 through paytm (Net banking), but i did'nt got bill & recipt both. Please sent my bill & reciept in my email. ([protected]@yahoo.in)

Dear Sirs,

This is to bring it to your attention that we, Royal Shelter have 28 Nos. of CUG lines for which we have migrated the Vodafone network to Airtel network at our office at Trichy, Coimbatore, Chennai, & Karur.

We regret to inform you that since after this interchange, we are having difficulty in conversations due to poor network reception. Even though the handset’s network indicates full signal, we are unable to make a clear outgoing / incoming calls, particularly in the Mob.No.[protected]. This obstruction creates lots of inconvenience in our communication during crucial hours.In this connection, we need to raise a complaint about the unsatisfactory working of this link.

If this continues and do not hear from you within 2 days we will file complaints with the appropriate consumer agencies or otherwise this action will be considered null and void and go for a changeover of the network connection.

Kindly look into the matter and hope that you will take prompt actions on the above given complaint to resolve our grievance at the earliest.

My [protected] is my broadband no. This connection is on my id but using through any other person, he is not paying bill last 3 months and your cce called me many times i told them about mr. Vivek which is using this connection and gave his mo. No. Also. I told to your cce that registered my request for disconnect this connection but they are not doing.
From today i am not responsible for this connection and bill payment also if company will not disconnect the connection i will use court notice about it.
Hope company will help me.

My name is puneet and my airtel landline number is[protected]. I would like to bring in your notice that i am facing issues with my broadband connection from last one month, the issue is frequent disconnection. I have raised the complaint end number times. Four engineers have already visited my place, however they are not able to fix it till now. It is becoming so frustrating now as it is affecting my work. I have again called customer service last sunday. Somebody was supposed to come and fix this but no one turned up till now, its been 4 days reference number[protected]. Now airtel has started harassing people. I would request a urgent disconnection of this number. Also i need waiver on my current bill as i am not able to use the internet from last month, then only i will make the payment.

Your early response will be much appreciated.

Thanks
Puneet
[protected]

Dear sir / maam,

This is to inform you that there has been online fraud transaction from my father's sbi savings account no. - ending with 3389 on 05/23/2017 to airtelmoney. Total amount of rs 7000 /-.

Airtelmoney transaction details : othpg 95562, othpg 95562, othpg 956714.

Request you to pl take necessary action against above transaction & hold the payment.

We have already informed the matter to cyber crime branch. Matter shall be taken up legally.

Look forward for your quick & favorable response.

Thanking you,

Rgds,

Sooraj. S

M - [protected]

Hi team,

This is totally unprofessional without any information my number outgoing call are stop.

When i call customer care then they tell me because of my number [protected] bill is due that why my services stop for number 99909805* which i already pay on 31 march 2017 through paytm on number [protected] she is saying she is lawyer and a case is filled on me by airtel for amount 2475 and today is the last day of financial year if i pay 1000 rs amount by paytm no further call and mail i get regarding that number and that girl have full information about me and my bill when last use and whom i call at what timing.

But customer care person said me they don't get any amount for that number then i call that number where i pay 1000 rs again same girl receive and said she is airtel employee but refuse to tell the name and she said she is on holiday and amount receive by her against my bill for number [protected] and she need time to solve all this matter.
I am attaching the paytm and msg screenshot for reference i pay the amount on 31 march 2017.

Please do the needful as soon as possible because i am now going to change the service provider because of such unprofessional and irresponsible behavior and also fill a fir to both the number where i pay the amount and i got call.

I am divya kr sharma, i am not able to get my call connected to customer care executive from my airtel prepaid no. I am old customer of airtel. I was facing the same problm for a long time. Still am facing. If i call to customer care from othr no. They tell to send a message to 121. I tried it so many times. Nothing worked out. I dont know what kind of service airtel is providing. Can u pls help me out.
My mobile no. [protected]

Sir/madam,
I am to state that i got new sim on account of changing my no. From postpaid to prepaid and recharge for rs.200/-. I did not get talktime amount f rs.106 and 50mb data as per the scheme due to the reason my verification was done after i put my sim in the phone.
In this regard i am to submit that i wad told that verification process takes 24 hours. But due to technical reasons it has taken three days by the airtel and that too after my repeated calls and emails from your merchant office and call center and at last after i requested to refund my money and close my connection.
Now the question is it is non of my fault or your fanchise from whom i sent my request and got a new prepaid sim. It is the failure of your management or your system and procedure.
I therefore request you to credit my account with balance and data immediately so that i can make use of the value i have paid for otherwise i will be compelled to lodge a complain in the consumer forum against you for deficiency in service on part of you.
Hope to receive an immediate and favourable action.
Rakesh kumar chopra,
1384/sector-13,
U. Estate, kurukshetra.
[protected].

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No:[protected]

Secret Pin:2599*********546

My Mobile No:[protected]

Dear sir,

I had applied for new broad band connection with you and i paid an amount of rs :600/- on march 16th and the reference number is [protected]. Since the connection is not feasible in the location i had requested for refund but still there is no refund from youn end kindly arrange for refund and do the need full

Regards
Vishnu
[protected]