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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1308

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V
Vasudevan Balaraman
from Chennai, Tamil Nadu
May 8, 2017
Resolved
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Resolved

Address: 600091
Website: airtel.in

Hi

I have raised n number of complaints with airtel customer care last 10 yrs and so far there is no solution provided to fix this up. An engineer has arrived to check the signal strength but outcome of the report is not being address last 10 yrs my recent sr 74302175 which is being closed without my knowledge and when i reached them they say its closed which is not good. Airtel speak about open network across india but not able to resolve this network issues within chennai itself. I am using almost 10 yrs aprox paid rs.120000 even to take any official calls or personal calls i need to move the street to pick up.. Which is i am used to it with airtel network as i am frustrated after even none from airtel team bother on this issues to get fixed.. I stick to airtel as i still trust their commitment to the customer.

Vasu
[protected]
Jun 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
Airtel Customer Care's response
Dear Vasu,

This is with reference to your post, dated 8 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 11, 2017
Airtel Customer Care's response
Dear Vasu, ,

This is with reference to your post dated 8 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Shaik Mohammed Hanif
    from Hyderabad, Telangana
    May 8, 2017
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    Address: 500028
    Website: Bharati airtel

    I'am a user of airtel and i have recharged 349/- before march 31 and there is a scheme of airtel that they will provide 1 gb data per data bt i can't get this scheme.so plz take my complaint serious and give me that scheme on my number
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      R
      roben123
      from Kalamb, Maharashtra
      May 8, 2017
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411014
      Website: airtel,mobile service

      Robindro singh kongkham
      12:15 pm (25 minutes ago)

      To info, 121, optimized. Solu.
      Dear airtel,

      Why i have to pay rs 480/, i have made payment of rs 3200/ on the time of installation for three months as per invoice no 125 of 19/03/17, optimized solution for 10+10 gb data per month. On the promise of mr vishal sonune, sr executive sales of optimized solution, his mobile no is [protected].

      If you are adding any charges is not accepted. Please rectified your bill and give me confirmation in future you will not send any additional bills to me up to 19 jun 2017,. As per invoice billing should be started from 20th of every month, why you are making billing period from 18 to 17 of each month.

      It is intimated that please clarified everything as per your promise during time of installation will carry forward or you will changes the bills as per your choice.

      Otherwise closed my connection immediately and refund the remaining amount with you at the earliest.

      Thanks
      Robindro
      Jun 22, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 15, 2017
      Airtel Customer Care's response
      Dear Robindro,

      This is with reference to your post dated 8 May 2017.

      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      May 16, 2017
      Airtel Customer Care's response
      Dear Robindro,

      This is with reference to your post dated 8 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Sudheerxxxx
        from Bengaluru, Karnataka
        May 8, 2017
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh
        Website: www.airtel.in/prepaid-recharge

        Dear sir

        My mobile no [protected]
        Recetnly i have done recharge with 349rs by seeing airtel349 offer.
        But i am unable to make calls or use data when i am outside hyderabad. I moved to banglore.

        Pls refer offer screen shot.

        Pls take necessary action.

        Thanks
        Regards
        Sudher
        [protected]
        Jun 19, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 08, 2017
        Airtel Customer Care's response
        Dear Sudher,

        This is with reference to your post, dated 8 May 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        May 15, 2017
        Airtel Customer Care's response
        Dear Sudher,

        This is with reference to your post dated 8 May 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Hi,
        I used netbanking for talktime recharge using citrusairtel.Although I got a message that the amount has got debited from my hdfc account, airtel message says that the transaction was unsuccessful.

        Please refund the amount and ensure that these things don't repeat again
        in the future.
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          M
          mksingh201`3
          from Delhi, Delhi
          May 8, 2017
          Resolved
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          Resolved

          Address: 110016

          I have given a porting application from BSNL to AIRTEL with phone number [protected], now none of my SIM is working. I asked BSNL customer care they said they have permitted for porting. I called AIRTEL also but no solution. I went to shop also where I bought the sim, he said he will also do a complaint. I don't know where the problem is, please help me out
          Jun 10, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 08, 2017
          Airtel Customer Care's response
          Dear Mr.Singh,

          This is with reference to your post, dated 8 May 2017 .

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          my number has not yet activated, my alternate numbers are [protected], or [protected], and my problem has not yet resolved
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            S
            Sree1984
            from Sathupalli, Telangana
            May 8, 2017
            Resolved
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            Resolved

            I have been using airtel number [protected] for more than one year and recharged it recently. Iam an active user of my airtel app. But unfortunately my sim got deactivated without any prior notice. Please let me know the reason. So i request you to reactivate my sim... Thank you... P. Sreekanth s/o nagabhushanarao, kothapeta puligeddavari street, vizianagaram
            Jun 19, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 08, 2017
            Airtel Customer Care's response
            Dear Customer(Sree 1984),

            This is with reference to your post, dated 8 May 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 15, 2017
            Airtel Customer Care's response
            Dear Sree,

            This is with reference to your post dated 8 May 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              J
              Jephin George
              from Bengaluru, Karnataka
              May 8, 2017
              Resolved
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              Resolved

              Address: 560102

              I started facing network issue on my Airtel number from March 2017. First I made a complaint to customer care during march over the phone. They asked for 3 days time/ there was no reply from them for many days and on April 2nd i sent a mail to Airtel customer care with all details of network issue and very slow internet at my resident location for which I dint get any reply for a week. When I spoke to customer care they said for these issues I have to call 121 and not mail. Again they took 3 days time to rectify which dint happen. After so many complaints they agreed to reduce Rs 300 from my bill. I pay average of Rs 3600 a month, In that what difference does Rs 300 make. My loss is that I am not able to get any incoming calls when I am at my house even though in a city like Bangalore.
              Last time I spoke to customer care executive was on 4th of May and he promised me solution in 48 hours. Its been 4 days no reply till now.
              I am still not able to receive any calls at my home location even though network is there.
              Phone no : [protected]
              Jun 22, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 08, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 8 May 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 17, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 8 May 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                P
                PERFECT AUTO SERVICES
                from Rajkot, Gujarat
                May 8, 2017
                Resolved
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                Resolved

                Address: Rajkot, Gujarat, 360007

                Dear sir,

                I am airtel user and i have network issue since last one year but i raise complain in 10/12/2016 and complain number 72872134.

                I regular followup in customer care team but. They always told that they forward my complain in concern team but till date my complain is not resolve...

                Because of network issue i am not able to contact any one and no one contact me...

                I am doing job this was my company cug number but because of network issue company worn me about my job.

                Regards,
                Bhavin mehta
                Mob. [protected]
                Jun 18, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 08, 2017
                Airtel Customer Care's response
                Dear Bhavin,

                This is with reference to your post, dated 8 May 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 11, 2017
                Airtel Customer Care's response
                Dear Bhavin,

                This is with reference to your post dated 8 May 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  G
                  Gundi
                  from Delhi, Delhi
                  May 8, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560076
                  Website: Airtel bill

                  Hi Team,

                  Kindly share my postpaid bill to my email id every month else i will not make payment.This is a serious issue. If not received this month i shall go to social media or i will not pay bill.You can pay urself.
                  Jun 17, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 11 May 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    B
                    Balu Shanmugam
                    from Delhi, Delhi
                    May 8, 2017
                    Resolved
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                    Resolved

                    Hello,
                    Please help me get my airtel prepaid number which is not activated post 10 day.
                    .. I am struggling to get it done with local airtel relationship store which is located in hosur.. Area manager response and way of speaking is not appreciable..

                    I don't want to go again with airtel store located in hosur, could you please help me get rid of my problem from next level escalation of airtel tamil nadu circle..
                    Jun 10, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 08, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 8 May 2017 .

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      D
                      Dakssh Kotwal
                      from Lucknow, Uttar Pradesh
                      May 8, 2017
                      Resolved
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                      Resolved

                      Address: Sri Muktsar Sahib, Punjab, 182222
                      Website: one.airtel.in

                      I bought a new airtel 4g sim and i want to upgrade my old airtel 3g sim with this new airtel 4g sim
                      I sent the text msg to 121 as ‘sim 20 digit sim number’
                      And replied 1 to confirm
                      They said that new sim will get activated in 24 hrs... But now 72 hours completed & my airtel 4g sim is still not activated.

                      Plzzz help me... It is very important to upgrade my 3g sim to me...🙏🙏🙏
                      Jun 11, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 08, 2017
                      Airtel Customer Care's response
                      Dear Dakssh,

                      This is with reference to your post, dated 8 May 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 11, 2017
                      Airtel Customer Care's response
                      Dear Mr. Kotwal,

                      This is with reference to your post dated 8 May 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        Rituparna Chatterjee
                        from Kolkata, West Bengal
                        May 8, 2017
                        Report
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                        Address: Kolkata, West Bengal, 700052
                        Website: Airtel

                        I have recharged my dth on 3rd of may 2017 and without my notice or giving any intimation to my registered number the airtel people have changed my monthly rental pack. I want a fair justification as now I'm not recwving any hd or non hd channels
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                          S
                          sruthi kubendran
                          from Korampallam, Tamil Nadu
                          May 7, 2017
                          Resolved
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                          Resolved

                          Address: Madurai, Tamil Nadu, 625214

                          I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

                          Date-07/05/2017

                          Correct mobile number-[protected]

                          Wrong mobile number-[protected]

                          Amount -197 (Data pack-3g/4g recharge)

                          Transaction id[protected]
                          Jun 15, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 08, 2017
                          Airtel Customer Care's response
                          Dear Sruthi,

                          This is with reference to your post, dated 7 May 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 15, 2017
                          Airtel Customer Care's response
                          Dear Sruthi,

                          This is with reference to your post dated 7 May 2017.

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dear Sir,
                          I am a regular customer of airtel from last 20 years. Today morning I have recharged the wrong mobile number . I have done this recharge in the airtel online recharge official website. So i request you to please shortout this issue as soon as possible.

                          Date-21-07/2017

                          My Correct mobile number-[protected]

                          Wrong mobile number-[protected]

                          Amount -399 (Unlimited all Local+STD calls with 250MB data. For 4G Handset with 4G SIM extra 1GB data. Validity 28 days. T&C apply. 1GB Happy Hours night data for 4G H/S+4G SIM & 250MB for others(3AM to 5AM))
                          They Will Not Do, Only The Company Know To Take The Money for free, Same I Have Go The Issue .
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                            A
                            ankur07090
                            from Gurgaon, Haryana
                            May 7, 2017
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh, 208017

                            I am not able to port my Airtel no Delhi/ NCR to Airtel UP East due to issue at Airtel end. It is saying that your porting request is already pending.
                            It seems they have some buggy software and my last porting request that was four months earlier is still pending. hahahaha lol idiots
                            How can it be...?
                            They are loosing company and mostly consumers are moving either to JIO or BSNL.
                            Now they are not porting our request.
                            Guys do not take airtel services never they are looting customers.
                            Jun 12, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 08, 2017
                            Airtel Customer Care's response
                            Dear Ankur,

                            This is with reference to your post, dated 7 May 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            May 11, 2017
                            Airtel Customer Care's response
                            Dear Ankur,

                            This is with reference to your post dated 7 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Gias
                              from Mumbai, Maharashtra
                              May 7, 2017
                              Resolved
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                              Resolved

                              Address: 144005

                              Sir,
                              I have recharge my airtel digital tv id [protected] on[protected] for one year package value prime kids for rs 2824/- (Rupees two thousand eight hundred twenty four only) vide airtel recharge message dated[protected] at.08:27 pm. But airtel franchise charged rs 3025 from me. I wish to know how he charged rs 201/- extra from me. Request take necessary action against airtel franchise and return the extra charges lavied by them at the earliest.

                              Regards...

                              Sekh giasuddin mandal
                              Contact : [protected] / [protected]
                              May 10, 2017
                              Complaint marked as Resolved 
                              Value Prime Kids package for one year recharge on 03-05-2017 for Rs 2824/- wheras franchaise charged Rs 3025/-. Excess charged for Rs 201/-. Please direct franchise to refund the excess amount.
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 08, 2017
                              Airtel Customer Care's response
                              Dear Customer(Gias),

                              This is with reference to your post, dated 7 May 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              May 09, 2017
                              Updated by Gias
                              With reference to my complaint No 60721818 dated[protected]. Mr Sanjeev (mob no [protected]) resolve my Digital TV video problem and recharge it with a sum of Rs 3025/-. After received msg to my registered mob No I found that discrepancies. I reported the matter to Mr Sanjeev but he says remaining amount is service tax and other charges. So I reported the matter to your customer care but no reply received from them.
                              May 12, 2017
                              Updated by Gias
                              Case has been resolved. The Airtel Franchise has been recharge a sum of Rs 201/- in my Digital TV ID. The case has been treated as closed.
                              Verified Support
                              May 14, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 12 May 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                B
                                Bipul K Roy
                                from Bankura, West Bengal
                                May 7, 2017
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700053
                                Website: airtel

                                My son's mobile no. [protected] was recharged for international roaming pack of airtel @ rs. 2999/- on 30/04/2017. As per the plan, he is entitled to enjoy 250 minutes out going call to india and local numbers. He arrived at the czech republic on 02/05/2017. Till date he could not make a single out going call, though he is receiving the same. I tried to contact the company for redressal through their customer care number and mailed them for several times, but in vain.
                                Jun 25, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 12, 2017
                                Airtel Customer Care's response
                                Dear Bipul,

                                This is with reference to your post dated 07 May 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                May 25, 2017
                                Airtel Customer Care's response
                                Dear Bipul,

                                This is with reference to your post dated 07 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  P
                                  P.C Mathur
                                  from Jammu, Jammu and Kashmir
                                  May 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Udhampur, Jammu and Kashmir
                                  Website: 121 @gmail.com

                                  From: asp.[protected]@gmail.com

                                  Sir

                                  I have been writing to airtel 121 @gmail.com for last two months to provide the call details of my mobile no.[protected] on email: asp.[protected]@gmail.com but the same is not being provided despite repeated messages for month wise detail and getting complaints registered again and again. Last requests were made on 27th April & 2nd of May 2017 which have already been acknowledged by airtel but the required information is still awaited. Kindly get the same provided. I shall be highly thankful to you for this act of kindness.

                                  With regards

                                  Other Mobile in use to call: [protected]
                                  Jun 17, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Mathur,

                                  This is with reference to your post dated 7 May 2017.

                                  Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                  However, incoming call details cannot be provided due to unavailability of the same with us.

                                  Regards,

                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  May 09, 2017
                                  Updated by P.C Mathur
                                  I have been requesting for the lat 03 months to provide me the detail of all incoming, outgoing and missed calls for last 06 months in respect of my mobile No. [protected] and Complaint NOs: PR[protected] dt 08th April, PR[protected] dt 17th April, PR[protected] dt 18th April and PR[protected] dt 18th April have also been registered by Airtel with the assurance to provide the required information within 06 hours. Despite sending messages again & again as directed by the airtel through emails, the required information has not been received so far. Kindly provide the same on email: asp.[protected]@gmail.com
                                  May 09, 2017
                                  Updated by P.C Mathur
                                  Required information has not been made available despite sending messages for month was detail as directed. Kindly intervene and get the information for last 06 months made available in respect of Sim No: [protected]
                                  Verified Support
                                  May 10, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Mathur,

                                  This is with reference to your post dated 9 May 2017 .

                                  Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                  However, incoming call details cannot be provided due to unavailability of the same with us.

                                  Regards,

                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  May 14, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 3 May 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                  We will appreciate if you could share your alternate contact details and the convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Ashish Sarolia
                                    from Mumbai, Maharashtra
                                    May 7, 2017
                                    Resolved
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                                    Resolved

                                    No service after porting

                                    Address: Mumbai City, Maharashtra, 400055

                                    I have ported my number [protected] from Vodafone to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and I am going to consumer forum against it.
                                    This is such a bad service for postpaid users like us. We wholly depend on our phone.

                                    Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number...
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    3 Comments
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                                    S
                                    savyshashi
                                    from Pathardih, Jharkhand
                                    May 7, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122001
                                    Website: www.airtel.in

                                    Recharged wrongly two times the same recharge of 148 on may 7, 2017 at 10:33am bearing transaction id [protected] and [protected].
                                    During first recharge i received transaction successful massage with zero benifite and 0 transaction id.
                                    In consequent recharge i received two recharge successful massage and 4.6 gb data for 28 days.
                                    I want either extension of validity by 28 more days or refund of rs 148 after cancellation of any of two recharges.
                                    Jun 17, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 7 May 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      N
                                      nksoni
                                      from Pune, Maharashtra
                                      May 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat
                                      Website: airtel.in

                                      Since 2010 i am using airtel prepaid no. [protected]. Last recharge was done on 28 april 2017
                                      Company has deactivated my sim without any reason, when i want to try to connect any number not registered on net work message is displayed.
                                      When some obe dial this number message speks please check your num ber

                                      Please help me
                                      Regards
                                      Alternate number [protected]
                                      Jun 19, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 07, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 07 May 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      May 15, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 07 May 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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