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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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H
harish301276
from Mumbai, Maharashtra
May 11, 2017
Resolved
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Resolved

Address: Faridabad, Haryana, 121003

Dear Sir,
My mobile service has been barred from 9th May -17. Which is I am holding the corporate Number ([protected]). I am an old customer with Airtel since 2015 and no deviation in bill payment; in spite of this they stooped my service. Many times I called to customer care but they are deny activate further and saying that an old bill amount is due on another Number of Rs.299/ Plan which I had used till Jun-2016, the dispute was started on my old number due use of data inconsistency and that was only Rs.500/ at that time. Though my service was stopped from July-16 of my old number and I paid last bill of RS.365/ in Aug-16, now they have increase to R.1273/

Request you, kindly provide help to resolve the issue.
Jun 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Airtel Customer Care's response
Dear Harish,

This is with reference to your post, dated 11 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 14, 2017
Airtel Customer Care's response
Dear Harish,

This is with reference to your post, dated 11 May 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    sadanand.banjan
    from Hyderabad, Telangana
    May 11, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400072

    Hi I was using Airtel initially currently I have moved to Vodafone network. However I want to submit few bills for which I need password. Currently I don't have the password for the same. I have raised one complaint already but still not got any update.
    Is this because I have moved to other network because of which I am not getting prompt revert. This is already two days passed after raising the complaint

    I want the password of the e Bill to be mailed to my below email id

    sadanand.[protected]@gmail.com
    Jun 20, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 11, 2017
    Airtel Customer Care's response
    Dear Sadanand,

    This is with reference to your post, dated 11 May 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 14, 2017
    Airtel Customer Care's response
    Dear Sadanand,

    This is with reference to your post, dated 11 May 2017 .

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    May 16, 2017
    Updated by sadanand.banjan
    After discussing with two of your officials still my issue is not resolved. I had specifically requested for itemised billing details however I have got the summary bills. This has taken you the entire week and on top of that the issue is not addressed properly. This is not going to serve any purpose for me.
    Surprisingly after I posted this issue, I have failed to get any update on your side. I would say I am not going to follow up further since it is taking lot of my precious time plus the response time is not at all acceptable for the companies of your size.
    I would conclude that the team is nkt able to solve my issue and i would not recommend airltel to any of my friend or relatives

    Regards
    Verified Support
    May 18, 2017
    Airtel Customer Care's response
    Dear Sadanand,

    This is with reference to your post dated 11 May 2017.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [protected]@in.airtel.com

    Regards,

    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      Raaja MalaKondiah
      from Mumbai, Maharashtra
      May 11, 2017
      Resolved
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      Resolved

      Address: 600041

      After change of circle from Bangalore to Chennai on the number [protected] my incoming calls not working.

      It was activated on 9th of May and complained on 9th of May. Till the Problem not resolved.

      After several calls to CC 121 and 198, no result its almost 3 days.

      Every time saying wait for 24 hours even I called Nodal team and escalated and they are also saying wait for 48 hours???

      The worst experience with Airtel and poor support.
      Please take a necessary action and resolved the issue.
      Jun 23, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 11, 2017
      Airtel Customer Care's response
      Dear Raaja,

      This is with reference to your post, dated 11 May 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      May 17, 2017
      Airtel Customer Care's response
      Dear Raaja,

      This is with reference to your post dated 11 May 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        K
        Krishnan Srinivasan
        from Chennai, Tamil Nadu
        May 11, 2017
        Resolved
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        Resolved

        Address: 600014

        Dear sir,

        Refer to the various discussions with regard to mobile no [protected], we are receiving payment reminders

        Through sms, email, and customer care. We have already made the cheque payment on 18.04.2017.

        Giving below the details :

        Cheque amount : 11, 056.62
        Hdfc cheque no : 006285
        Cheque date : 18.04.17
        Drop box location : triplicane, chennai
        Collection agency name : our company person

        Despite our several calls and followup to airtel customer care and our relationship manager, till now this issue was not resolved.

        Please urgently looking in to this matter and ensure payment received at your end and update in your system accordingly.

        Matter most urgent.

        Regards
        Krishnan
        Jun 19, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 14, 2017
        Airtel Customer Care's response
        Dear Krishnan,

        This is with reference to your post, dated 11 May 2017.

        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        May 17, 2017
        Airtel Customer Care's response
        Dear Krishnan,

        This is with reference to your post dated 11 May 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          N
          naseershimoga
          from Bengaluru, Karnataka
          May 11, 2017
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          Address: Shimoga, Karnataka, 577201
          Website: CONSUMER COMPLAINTS

          For reversal amount rs.399
          Recharge from retailer # [protected]
          Customer mobile no. [protected]
          Transfer id no.[protected]
          Sir,
          I am retailer recharging currency service for airtel, mentioned amount has wrongly chosen the sim of 3g instead of 4g,, for recharge, plse do reversal my recharge currency to my retailer number.
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            J
            jambulingan
            from Perambalur, Tamil Nadu
            May 11, 2017
            Resolved
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            Resolved

            Address: Kanchipuram, Tamil Nadu
            Website: [email protected]

            Dear service team, hi, this is mr k. Jambulingam from maduranthagam kanchipuram district, tamilnadu having airtel prepaid cinnection no:[protected]. I lost my mobile 5.5.2017 morning, hence i want to request the airtel team to please block this airtelprepaid simcard number. I expect a quick solve to ny problem with further knowledge of the procedure. Thanks, k. Jambulingam 603313 tamilnadu state.
            Jun 11, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 11, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 11 May 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              K
              Khesari Lal Yadav
              from Delhi, Delhi
              May 11, 2017
              Resolved
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              Resolved

              Address: 841421
              Website: airtel.in

              [protected], [protected]
              Respected sir/maddem,
              Please provide me the call details of the last 3 month and the address of the above given 2 telephone number-in i have lodged the fir for same mukundwadi police station kindly do the needful.

              Sir/maddem please accept my complain this complain was very important please sir looking my complain and fast reply.
              Jun 11, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 11, 2017
              Airtel Customer Care's response
              Dear Mr. Yadav,

              This is with reference to your post dated 11 May 2017.

              Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

              However, incoming call details cannot be provided due to unavailability of the same with us.

              Regards,

              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Sonika Acharya
                from Bengaluru, Karnataka
                May 10, 2017
                Resolved
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                Resolved

                Problem in new duplicate sim

                Address: Bangalore, Karnataka, 560091
                Website: Airtel

                Hi,

                This is sonika, am using airtel sim from past 6 to 7 years the number is [protected] this is in my mother's name (Dakshayani).

                So the problem is i lost my phone and i bought duplicate sim card and the sim is activated but i need to sent an sms to 121 with the 20 digits of sim card numbar, however i tried doing but am not able to i dont no what is the problem and not only to 121 but am not able to send sms...
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                sureshj247
                from Pune, Maharashtra
                May 10, 2017
                Resolved
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                Resolved

                Address: Nashik, Maharashtra, 422101

                I relocated to mumbai some days back and my airtel card is from nasik, mumbai airtel ppl tld me tht i will hv to go to nasik to change it so i went to Airtel Shop No. 6, 7, Gajanan Complex, Opposite Suman Hospital, Patil Colony, College Rd, Nashik, Maharashtra on 8 may 2017 arnd 7.30 pm, i wanted to convert my postpaid no to prepaid, so whn i went to ths shop they didnt entertain me said it will require extra rps 500, when i enquire to customer care they said it dsnt require any extra money to be paid...so in short that shop staff was earning extra money like ths from all customer... i went again to shop and told them abt customer care reply then they agreed about not charging me extra rps 500..they took my identity proof and filled up form and gave me sim card...now worst part is when i came to mumbai after 2 days my post paid card is dead and the card they gave me was wrong one...they purposely did ths as i refuse to pay extra money...i called up that shop and they gave crap ans...i inquired abt my card status they said its activated and it is with someone else...please help me out...they might misuse it.
                Jun 12, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 11, 2017
                Airtel Customer Care's response
                Dear Suresh,

                This is with reference to your post, dated 10 May 2017.

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  T
                  tikender panwar
                  from Chandigarh, Chandigarh
                  May 10, 2017
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                  Address: Shimla, Himachal Pradesh, 171001

                  Hi there is cheating at the behest of airtel about 399 rupees plan and money is being deducted from my balance which is ridiculous. The plan spoke about free data and calls for 70 days. but exactly the reverse is happening. my mobile no. is [protected]
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                    S
                    Sudharshan NC
                    from Chennai, Tamil Nadu
                    May 10, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600078
                    Website: www.airtel.in

                    I already complained a while back of my issue of online recharges where the transaction keeps failing. The customer care called and reported that there wasn't an issue in the first place. The guy even told me that he recharged Rs.100 for my number, but he was wrong and nothing has changed(not a penny got added to my balance). I'm raising this issue again...
                    Jun 12, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    May 10, 2017
                    Updated by Sudharshan NC
                    My current airtel number came from uninor. Recently (From 29th april, 2017), i found that i couldn't recharge my phone through the net, but can do the same through outside recharge outlets. I believe another customer too had the same issue. My airtel number is [protected].
                    I usually recharge through paytm, but it keeps failing for no apparent reason. Paytm immediately refunds the money. On the other hand the my airtel app declines the the transaction quoting a bank problem and the money still gets deducted (Gets refunded in a week). I tried recharging another airtel sim, and the transaction went flawlessly. I waited for a week and then again tried to recharge for my number, but to no avail. Then i probably thought it was the sim and changed that as well. I try recharging and i see the same message - 'failed'. That has led me to guess that this is somehow related to my number. I request airtel's customer care to attend to this nuisance as soon as they can...
                    Verified Support
                    May 11, 2017
                    Airtel Customer Care's response
                    Dear Sudharshan,

                    This is with reference to your post, dated 10 May 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 12, 2017
                    Airtel Customer Care's response
                    Dear Sudharshan,

                    This is with reference to your post dated 10 May 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    I recently ported my number from Airtel MP and Chhattisgarh circle to Airtel Kerala circle and since the day it got activated, i am unable to recharge online through paytm or my airtel app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible.
                    My Airtel number is [protected]
                    I am a customer of airtel, but this time I don't like your company sir
                    I do oftenly encounter of declining my order for recharging commonly ported number
                    I do not know the reason exactly, what it might be
                    This problem needs solution urgently
                    If not you will be a great looser
                    contact me on [protected]
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                      S
                      subbu669
                      from Chennai, Tamil Nadu
                      May 10, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600113

                      We have been having issue with the link for the past one year and after several followup no one responded even after informing and stopping the payment. Recently a representative came and assured of link activation after the payment is made and the link downgrade will be processed. After three weeks of releasing the payment still link is down and no response from anyone. Now apart from loosing our business it has created lot of stress.

                      Appreciate your help and guidance,

                      Thanks,
                      Subbu
                      +91-[protected]
                      Jun 22, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2017
                      Airtel Customer Care's response
                      Dear Subbu,

                      This is with reference to your post dated 10 May 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      The customer care replied, told me that there wasn't an issue and claimed to have recharged my phone with Rs. 100, none of which happened. I hope they get their facts clear before calling again...
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                        Sh Ubhe
                        from Deulgaon Raja, Maharashtra
                        May 10, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411018
                        Website: www.consumercomplaints.in

                        Hi have port my number into airtel, not getting network, call drop from 3rd day itself. The airtel manager of pimpri gallery is giving bad words to lady, no manners to talk with ladies. Instead of solving problem that ideot manager is saying your phone is bakwas, so no network. Manager is manner less and airtel also
                        Pathetic service, vodaphone is better then this atleast they respect ladies
                        Jun 19, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 11, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 10 May 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        May 14, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 10 May 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          M
                          from Bengaluru, Karnataka
                          May 10, 2017
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                          Address: Sangrur, Punjab, 148024

                          Sir,
                          My number is [protected]. This is easy reacharg sim. Now this speciality is suspended. Please activate this number. Please resolve my problem
                          Thankyou
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                            Rajarajan.L
                            from Chennai, Tamil Nadu
                            May 10, 2017
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                            Address: Chennai, Tamil Nadu, 600117
                            Website: Consumer Complaints

                            I have recharged my prepaid airtel number: [protected]. It shows successful, amount got deducted whereas balance is not credited into my account. Kindly check.
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                              Pratyusha Dasgupta
                              from Kashipur, Uttarakhand
                              May 10, 2017
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                              Website: Airtel.com

                              I have upgraded my 3g sim into 4g but after upgrade internet is not working even 2g! Complained several times in customer care, as per them the sim ic fine! They told me to wait for a while but after 5th day also, im out of connectivity!
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                                shanmugap
                                from Vijayawada, Andhra Pradesh
                                May 10, 2017
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                                Address: 625603

                                Frequently giving missed call. If re call not attending.
                                May 10, 2017
                                Updated by shanmugap
                                Missed calls from this. If attending phone not responding. If we make recall not attending.please. I would like to identify this fellow. Please help me.
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                                  slvs
                                  from Delhi, Delhi
                                  May 10, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560036

                                  Dear Sir/Madam

                                  I had taken Airtel Data card connection i used but no proper signal in my Area ie in bangalore, I given complaint twice to the airtel costumer care to solve this problem but they failed to solve later in the month jan i stopped using data card due to weak signals but the bill as generated up to the month of April so i used upto jan i am ready to pay amount for jan only please consider this my complaint & request to cancel my connection for future immediately.

                                  Kindly Send me the bill for the month of January.

                                  Thanking You

                                  My airtel no. is [protected]
                                  Jun 18, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 11, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 10 May 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  May 14, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 10 May 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    Subbulu
                                    from Lucknow, Uttar Pradesh
                                    May 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110091
                                    Website: Google Crome

                                    I made a purchase of rs. 66 top up from icici bank portal on 6th may 2017 for my number [protected]. The deal says that i can call local and std calls at 35 p/min for 28 days. I got the message also that the recharge done. When i tried to phone immediately it says low balance. If it is bogus then it should not have accepted the money. What is this. I am old man of 72 years and don't know tricks of the trade. Even i went to the airtel office in mayur vihar and the people at the counter connected me to somebody and he told that he will rectify, but till date nothing is done. Please tell why my balance has become zero. Please let me know urgently.
                                    Jun 12, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 10, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 10 May 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 12, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 10 May 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Frequent disconnections on broadband immediately after upgrading to VDSL
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                                      unnati prajapati
                                      May 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat, 380054
                                      Website: www.airtel.in

                                      I have been recently re-located to Ahemdabad. The area in which i stay is Sandesh press, Vastrapur. The problem is that we have lot of trouble with the availability of the network. Also there is tower missing, which leads to non-accessibility of phone calls and internet as well. I request you to kindly resolve the problem at the earliest. I have been facing the problem since a month, thereby resolve it soon
                                      Jun 16, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 10, 2017
                                      Airtel Customer Care's response
                                      Dear Unnati,

                                      This is with reference to your post, dated 10 May 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      May 14, 2017
                                      Airtel Customer Care's response
                                      Dear Unnati,

                                      This is with reference to your post, dated 10 May 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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