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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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T
tsb!1968
from Hyderabad, Telangana
May 12, 2017
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 501510
Website: Airtel.in

I, T Srinivasa Bhushanam, have one dish TV connection and one airtel Post paid connection. These details I have registered in my Airtel registered ID. But I don't know one Mr Sikandar Sayyad's dish TV (Consumer ID : [protected]) were included in my Airtel registered ID. Further, in his Consumer ID details my mobile Number ([protected]) was included. It is creating lot of inconvenience to me. All his updates are coming to my mobile number. I have complained lot of times to Airtel people. But they are not responding.
Please arrange to delete his Consumer ID from my Airtel registered iD, and delete my mobile number from his Dish TV consumer ID details.

Regards

Thanking you Sir

T SRINIVASA BUUSHANAM
Jun 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Airtel Customer Care's response
Dear Mr. Buushanam,

This is with reference to your post, dated 12 May 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 22, 2017
Airtel Customer Care's response
Dear Mr. Buushanam,

This is with reference to your post dated 12 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    ssbardwal2
    from Hisar, Haryana
    May 12, 2017
    Resolved
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    Resolved

    Address: 125053

    Dear sir/madam
    In connection with the subject cited above, I am Sunil Kumar from VPO Daiyar Tehsil & Distt. Fatehabad (Haryana). My four (4) airtel postpaid connection is[protected],[protected],[protected] & last 5 years airtel mobile service use.

    My concern is indoor (home) location network coverage issue face from
    last 2 years. Mobile screen showing network signal (1-2) is very low.
    In this poor network condition customer to call drop & voice echo
    issue face.

    Regarding this issue many times complain to Customer care. But till
    date no solution my complain.
    Please request sir/madam checks my complaint properly and solves my
    problem purity base earliest as possible.
    Jun 23, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 12 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 14, 2017
    Airtel Customer Care's response
    Dear Sunil,

    This is with reference to your post dated 12 May 2017.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details and the convenient time to call for resolving your concern effectively.

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    From quite a few days i am not able to send sms from my mobile my mobile no is [protected].try to reso;ve this issue as quick as possible
    Airtel Customer Care's response, May 12, 2017
    Verified Support
    Dear Joypreet,

    This is with reference to your post, dated 12 May 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      Sasha Huan Lífén
      from Bengaluru, Karnataka
      May 12, 2017
      Resolved
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      Resolved

      Address: 560016

      I had free calls until the first three days... But m being charged for my call aftr 4 days... Since i activited the service... If i hd to get chared fr my calls i would have recharged my number normally and used. I try to call the customer care executive but i can really find any link anywre. Can some one jst just tell me wat can i do about this.
      Jun 12, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 12, 2017
      Airtel Customer Care's response
      Dear Sasha,

      This is with reference to your post, dated 12 May 2017.

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        D
        Dishant Bhardwaj
        from Sambalpur, Odisha
        May 12, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110033
        Website: Airtel.com

        Dear sir/ma'am

        I am choose airtel network for best quality or best network experience.
        But, i surfing many problems from your network services from first day of purchased your plan. I am very disappointed from your network.
        Have many issues in your network 4g like
        Voice breaking, network not reachable, slow network speed, call disconnected
        Please resolve my problem or port another network.
        Jun 12, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 12, 2017
        Airtel Customer Care's response
        Dear Mr. Bhardwaj,

        This is with reference to your post, dated 12 May 2017.

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          Shekar6543
          from Pune, Maharashtra
          May 12, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560038

          I have been using airtel for 20 years, my number is [protected].
          I recently recharged with 349 on 10th.may.2017 from my airtel app. I am supposed to get unlimited local/STD calls for 28 days. i'm being charged for STD calls now( I am not in roaming).
          I feel i am being CHEATED by airtel. and Internet doesn't work on 3G.
          Customer care is pathetic, as it never connects me to an executive.worst part is IVR only speaks in Hind, all the time.

          I am fed up with airtel.
          Happy to migrate.
          Thank you.
          Jun 19, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 12, 2017
          Airtel Customer Care's response
          Dear Shekar,

          This is with reference to your post, dated 12 May 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          May 13, 2017
          Updated by Shekar6543
          We received a call from customer service executive soon after this complaint.. He disconnected the call immediately. later no call came
          Verified Support
          May 14, 2017
          Airtel Customer Care's response
          Dear Shekar,

          This is with reference to your post, dated 12 May 2017

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Iam yousuf iam from cuddalore district chittur (village) my place will not have a airtel signal so please maka a airtel tower i like a airtel network when will come a tower please replay me soon THANK YOU .
          Whenever i am on call...the call is ended by showing that it is out of service area and from last 2 days there is no data service. Please see this and do something as soon as possible
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            D
            devesh2148
            from Bengaluru, Karnataka
            May 12, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560076

            I have recharged 3g data pack of 46 rs. On 10th may with txn id 065549 but data was not reflected in app. When i have again recharged 3g data pack of 46 rs. With txn id 067686 then it's reflected. I have raised the complaint ([protected]) to revert my money 46 rs. Or provide the 3g data. 11th may i receive message applicable recharge benefit has already been credited your airtel mobile account but when i checked account it's not. Again i have called to customer care on 12th may they told like why you have recharged two times it's not our fault it's your fault. We can't do anything.

            I will suggest to everyone please don't go for airtel. Airtel service is not good as previous days. As well as customer care guys don't have manner how to talk with customer.

            Please help to revert my 3g data or amount.
            Jun 15, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 12, 2017
            Airtel Customer Care's response
            Dear Devesh,

            This is with reference to your post, dated 12 May 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 14, 2017
            Airtel Customer Care's response
            Dear Devesh,

            This is with reference to your post, dated 12 May 2017.

            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

            We will appreciate if you could share your alternate contact details and the convenient time to call for resolving your concern effectively.

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              E
              Eknath Harkal
              from Yaval, Maharashtra
              May 12, 2017
              Resolved
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              Resolved

              Address: Buldhana, Maharashtra, 443203

              Airtel talk time not allow to send as a wallet recharge. When i have try to transfer to my main balance to wallet. Airtel app have not provision to use my main talk time balance as a wallaet balance and their are no any option for add maney from sbi bank hence airtel experience is very bad regarding manage my wallaet with other recharge and other activity.
              Jun 12, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 12, 2017
              Airtel Customer Care's response
              Dear Eknath,

              This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

              Should you require further information, please feel free to write to us at [protected]@airtelbank.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                U
                udaijatav
                from Bengaluru, Karnataka
                May 12, 2017
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                Address: Neemuch, Madhya Pradesh, 458226

                Hi,

                I have a land at prime location of vill Daulatpura, post jat, th. singoli .dist neemuch mp 458226. I need Airtel to install tower.
                The tower can provide coverage to all the villages residential population is also very well in the Line of Sight.

                For all informations please contact:

                Name : udaijatav
                Contact : [protected]
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                  S
                  Sush.0312
                  May 12, 2017
                  Resolved
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                  Resolved

                  Duplicate SIM activation delay

                  Address: 560024
                  Website: www.airtel.in

                  Hello,

                  I have applied for Duplicate SIM card and have been issued with the card as well. It has been 4 days now and still not activated. I am out of the country and this is very important as the same number is linked for all my bank transactions.

                  Duplicate India SIM # : [protected]

                  Request your immediate attention.

                  Please feel free to contact me on +[protected], +[protected]...
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                  A
                  Abdul Bastawala
                  from Pune, Maharashtra
                  May 12, 2017
                  Resolved
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                  Resolved

                  Address: 380051
                  Website: Bharti airtel

                  Hello my cell no is [protected] have raise issue to nodel officer but not received proper and satisfactory answer from one o[censored]r executive Konduka Dilip

                  Now have two option either convert into prepaid or move into JIO

                  Will wait for next 48 hours if have not received satisfactory answer of my waiver related query share me the both process which mentioned above
                  Jun 23, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 15, 2017
                  Airtel Customer Care's response
                  Dear Mr. Bastawala,

                  This is with reference to your post dated 12 May 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    P
                    Pankaj Raj Kakkar
                    from Noida, Uttar Pradesh
                    May 12, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    This is to bring to your notice, that I possessed number [protected] from last 9 years.

                    I am Platinum customer and having 8 Airtel numbers in my family.

                    I took data card by the number [protected].

                    I paid advance of Rs. 6000 approx. in Oct 16 and service tax was pending.

                    I also informed at 121 to discontinue this number on Dec16. But I was told later that it was to be informed at outlet from where data card purchased.

                    Now I was raised a bill of Rs. 3000 approx. I was ready to pay service tax but why should I pay Rs. 2000 when I never used data card in the month of January 17.

                    For that my existing mobile number has been suspended.

                    Kindly look into the matter and resume services of my mobile.
                    Pankaj Raj Kakkar
                    Jun 15, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 12, 2017
                    Airtel Customer Care's response
                    Dear Mr. Kakkar,

                    This is with reference to your post, dated 12 May 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 14, 2017
                    Airtel Customer Care's response
                    Dear Mr. Kakkar,

                    This is with reference to your post, dated 12 May 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      Shyam26mail
                      from Chennai, Tamil Nadu
                      May 12, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600042
                      Website: www.airtel.in/broadband

                      I was using airtel broad band service and i have stopped the service thrid week of feb 2017.

                      Fixed lanline : [protected]

                      I have sent an email for disconnection as i have changed the house. I got calls from customer care and i have informed them same for disconnection. I am receiving sms on pending bill amount which is appropriate.

                      Kindly take action and stop sending sms which is not appropriate on bill amount.
                      Jun 19, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 12, 2017
                      Airtel Customer Care's response
                      Dear Shyam,

                      This is with reference to your post, dated 12 May 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 15, 2017
                      Airtel Customer Care's response
                      Dear Shyam,

                      This is with reference to your post dated 12 May 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        B
                        Bidyasagar Narzary
                        from Kolkata, West Bengal
                        May 12, 2017
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                        Address: Kamrup Metropolitan, Assam, 781036
                        Website: AIRTEL LIVE

                        I am getting the following AIRTEL LIVE message in airtel mobile frequently.

                        ANOW: Get B-town's hottest gossips with 1 gossip daily @ Rs. 30/ month. click OK

                        I don't want this message and service. It should deactivated immediately.
                        May 12, 2017
                        Updated by Bidyasagar Narzary
                        AIRTEL LIVE message should be deactivated immediately.
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                          S
                          Snehal Taylor
                          May 12, 2017
                          Resolved
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                          Resolved

                          Outgoing calls and messages blocked over international roaming

                          Address: Dehradun, Uttarakhand, 248006
                          Website: Airtel.in

                          I am unable to make or receive calls on my number (+91 [protected]), since I've left India. As I'm in the merchant navy I keep changing countries which makes it difficult for me to activate a country specific roaming tariff plan. I should be able to make calls at the normal international rates but Airtel doesn't allow me to, which is very disappointing.
                          Last year I even activated the USA monthly plan but still I wasn't able to make...
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                          D
                          Deepak B K
                          from Chikmagalur, Karnataka
                          May 12, 2017
                          Resolved
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                          Resolved

                          Address: 560099
                          Website: www.airtel.in

                          I had recharged my airtel number [protected] with Rs. 399 in the month of April. This plan was offered by airtel to my number. It offered unlimited call and 70GB data for 70 days (with a cap of 1GB data per day).

                          But I’m being charged for data usage since 10th May though as per the plan I have 1GB free data per day.

                          Now I’m not able to connect to the customer care through 198 or [protected] or 121 which is odd & I feel I’ve been cheated by airtel.

                          So why offer a plan if you cannot keep up with what was proposed?
                          Jun 12, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 12, 2017
                          Airtel Customer Care's response
                          Dear Deepak,

                          This is with reference to your post, dated 12 May 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            muktakesh
                            from Kaliyaganj, West Bengal
                            May 12, 2017
                            Resolved
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                            Address: Kolkata, West Bengal, 700026

                            Airtel give me a spacial offer.. Which is worth rs 399.in this offer company announced with 70 days validy unlimited cll and 70 gb 3/4g net... But after recharge we see that the speed of net is almst 2g max time show 2g network. Although my hand set is 4g supported and the area is 4g coverage. Company is totally harsh me. I complain airtel care... But there is no proper response to them. So pls hlp this...
                            Jun 14, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 12 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
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                              S
                              sobinsadh
                              from Gurgaon, Haryana
                              May 12, 2017
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                              Address: New Delhi, Delhi, 110051

                              I have recharged my no. [protected] through my airtel app on 10th may 2017 with 399 plan. money got deducted from my account and i haven't got recharge benefit nor the money was refunded. transaction id 206653.
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                                gregoryjohn
                                from Kochi, Kerala
                                May 12, 2017
                                Resolved
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                                Resolved

                                Address: Ernakulam, Kerala, 682025
                                Website: All websites

                                Data connection is continuously broken and disturbed in palarivattom, p. J. Antony road, kochi-682025. It is not possible to use internet continously because of the above problem. Signal strength is also poor. Internet services provided by airtel in the above area is not satisfactory. So kindly take adequate steps to rectify this problem. Expecting your proper action.
                                Jun 25, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 14, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 12 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  E
                                  em kay & co
                                  from Bengaluru, Karnataka
                                  May 11, 2017
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                                  Address: 570007

                                  Sir, i am calling the 121 customer care to surrender the connection, but they make me to wait for 1 hours and say that the concerned department is busy they will call back since 25 days i am not using the connection and the bill for the period of 25 days is waste, please do guide how i have to surrender
                                  May 11, 2017
                                  Updated by em kay & co
                                  Sir, I am calling the 121 customer care to surrender the connection, but they make me to wait for 1 hours and say that the concerned department is busy they will call back since 25 days I am not using the connection and the bill for the period of 25 days is waste, please do guide how I have to surrender
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                                    S
                                    shivu summi
                                    from Bengaluru, Karnataka
                                    May 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Haveri, Karnataka, 581118

                                    To dth.nodaldl, airtel.communi., nodalofficer.kk, dthnodal.wb, dthnodal.kk, digitaltv
                                    Dear Team,

                                    Please find the below our sub id in my native last 4 days we are not getting airtel service after 2 days we got the technician and check the antenna he told dish bracket faulty and we are informed to tech please replace the bracket will pay the charges.
                                    After He told bracket is not their u will take a new dish antenna,

                                    It’s in very worst service in my carrier, as per your tech confirmation if any parts is damage will replace enter dish antenna and asking for money, I will clearly informed to tech replace that part will give the money but his not agreed.

                                    If you replaced the bracket otherwise we are go to another DTH service provider our enter family using in AIRTEL DTH and all are having AIRTEL SIM

                                    I[censored] rectify the issue tomorrow EOD otherwise day after tomorrow our all airtel DTH migrate to other DTH

                                    Thanks & Regards | Shivakanth |
                                    GSM:- +91 [protected]
                                    Jun 16, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 12, 2017
                                    Airtel Customer Care's response
                                    Dear Mr.Shivakanth,

                                    This is with reference to your post, dated 11 May 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 16, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Shivakanth,

                                    This is with reference to your post dated 11 May 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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