| Address: Haveri, Karnataka, 581118 |
To dth.nodaldl, airtel.communi., nodalofficer.kk, dthnodal.wb, dthnodal.kk, digitaltv
Dear Team,
Please find the below our sub id in my native last 4 days we are not getting airtel service after 2 days we got the technician and check the antenna he told dish bracket faulty and we are informed to tech please replace the bracket will pay the charges.
After He told bracket is not their u will take a new dish antenna,
It’s in very worst service in my carrier, as per your tech confirmation if any parts is damage will replace enter dish antenna and asking for money, I will clearly informed to tech replace that part will give the money but his not agreed.
If you replaced the bracket otherwise we are go to another DTH service provider our enter family using in AIRTEL DTH and all are having AIRTEL SIM
I[censored] rectify the issue tomorrow EOD otherwise day after tomorrow our all airtel DTH migrate to other DTH
Thanks & Regards | Shivakanth |
GSM:- +91 [protected]
Jun 16, 2017
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Airtel Customer Care's response Dear Mr.Shivakanth,
This is with reference to your post, dated 11 May 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 16, 2017
Airtel Customer Care's response Dear Mr. Shivakanth,
This is with reference to your post dated 11 May 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 12 May 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd