Airtel Complaints & Reviews

May 11, 2017

Updated by em kay & co Sir, I am calling the 121 customer care to surrender the connection, but they make me to wait for 1 hours and say that the concerned department is busy they will call back since 25 days I am not using the connection and the bill for the period of 25 days is waste, please do guide how I have to surrender

May 12, 2017

Updated by yogeshnagarajan Thanks.

Yesterday i have raised a complaint regarding Airtel 349 offer cheating. They did't give 1 GB per day offer when i called the customer care they have given clarification as "That offer is not applicable for your number". i asked many times to customer care. Network get disconnected while i was in call so i called again and asked the customer care agent to connect to Escalation Department. They connected to Sudhir from Customer Care department. Call reference number: [protected]. He said definitely 1GB per day is activated for your number. I asked are you sure. He said sure. Today morning i called the customer care again and asked again they are telling that offer is not added for your number. Agent: Shiny Reference No: [protected]. So who is wrong and who is right? Are the Airtel People trying to cheat the customers with wrong promises?

May 15, 2017

Updated by yogeshnagarajan Hi Anil,

I haven't received any Resolution for my complaints. May i know what resolution you gave for my compliant and how you gave?

May 15, 2017

Updated by yogeshnagarajan I have received a message this morning as "Thank you for contacting us. Hope the concern related to your airtel mobile [protected] hab been resolved to your satisfaction. Your Ref no is CBNRD[protected] registered on 15 may 2017 12.30" May i know what your team has resolved? They just called me and asked the problem which i have reported thats it. They said we will look in to it. But don't know what they have resolved. From your perspective calling the customer and asking their problem is the resolution?

May 11, 2017

Updated by Facts, Attraction ,Entertainment I have recharged with 349 data pack as it states that if gives 28 GB data 1 GB data per day. And I have not received any data expect 1 GB at the the time of recharge, that is on the first day. Even I have raised a complaint to them but I didn't get any response are they fooling people and it specifically mentioned offer for you so it's their responsibility to know what sim I'm using if it's 3g or 4g so they are not suppose to give any excuse regarding the sim saying if the connection is not 4g because it says special offer for you.

May 11, 2017

Updated by Shakauli I am submitting SP Chandrapur one copy sent to you kindly send a new sim above number

May 11, 2017

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Model – Lenovo P1ma40
Colour Black
IME11:[protected]
IME12:[protected]
QCQC020
Made in China

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May 11, 2017

Updated by Shakauli No image

May 11, 2017

Updated by balajith One person : Abhishek called me with Number : 91-[protected] and call is disconnected by him. Is it Part of Play by Airtel ?
-Balaji

May 11, 2017

Updated by balajith When I tried to call Abhisek with his Number : 91-[protected] but it is not working. I don't know what I need to do now.
-Balaji.T.

May 11, 2017

Updated by Naveen Ramasamy my no [protected]

May 12, 2017

Updated by Naveen Ramasamy Hi Anil

waiting to get a call

May 16, 2017

Updated by Naveen Ramasamy pls call me @[protected] Anil..I have kept my data sevices off since friday scared money will be deducted automatically

May 17, 2017

Updated by Naveen Ramasamy re 206 has been robbed in mins now without my permission

May 11, 2017

Updated by Adi Narayanareddy Reddy Pls help it

May 16, 2017

Updated by sadanand.banjan After discussing with two of your officials still my issue is not resolved. I had specifically requested for itemised billing details however I have got the summary bills. This has taken you the entire week and on top of that the issue is not addressed properly. This is not going to serve any purpose for me.
Surprisingly after I posted this issue, I have failed to get any update on your side. I would say I am not going to follow up further since it is taking lot of my precious time plus the response time is not at all acceptable for the companies of your size.
I would conclude that the team is nkt able to solve my issue and i would not recommend airltel to any of my friend or relatives

Regards