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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1301

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P
PK Bhattacharyya
from Delhi, Delhi
May 13, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110019
Website: airtel.in/customercare

My mob. No [protected]. Recharged on 7 may 2016 directly on aiirtel's website for rs. 200: the money was deducted from my bank account, but i never got the benefit.
Online recharge txn id..[protected] dt 7 may.
When i complained to airtel they gave me a ref. No. Pr[protected] saying that they will contact me in 2 hrs.
No action has been taken by airtel even after 6 days!
Customercare nos. For delhi as well as [protected] are defunct... No live voice anywhere.. One has to waste time only in contacting customer care!
Jun 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Airtel Customer Care's response
Dear Mr. Bhattacharyya,

This is with reference to your post dated 13 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Swamylawhouse
    from Ernakulam, Kerala
    May 13, 2017
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    Address: Ernakulam, Kerala, 682035

    Please send the last payment (April 2017) receipt on Postpaid Airtel no.[protected] and send the e-mail to [protected]@gmail.com
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      P
      prabhur15
      May 13, 2017
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      Address: 641012
      Website: www.airtel.in

      I recharged for Rs 495 to get 1 day singapore Roaming pack to get unlimited incoming before i left to singapore.But when i reached singapore i received some incoming calls but i didnt notice that it was deducting from the main balance.I lost the entire balance of more Rs700 and also recharge amount Rs495 and didnt get any roaming benefits.
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        T
        Tarzan Kumar Dheeraj
        from Jamshedpur, Jharkhand
        May 13, 2017
        Resolved
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        Resolved

        Regarding tower installation

        Address: Hazaribagh, Jharkhand, 825301
        Website: tarzanzone.com

        Dear sir/medam

        I have no coverage of airtal 4g so we want to installation of airtal 4g tower in my area.

        Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for airtal network.

        Thinkyou

        Suraj kumar

        My contact number

        [protected]br...
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        M
        MD Nazam
        from Bengaluru, Karnataka
        May 13, 2017
        Resolved
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        Resolved

        Address: Sangrur, Punjab, 148021

        Sir I have lost my phone. Please Deactivate my number. My number is [protected]. My name is Nitin Sharma. Please sir Deactivate my number.
        Jun 22, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 13 May 2017 .

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          Sumit Saklani
          from Kodumudi, Tamil Nadu
          May 12, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110053

          I recently switched from airtel 3G to airtel 4G sim. My mobile device is moto G4+ which do support 4G networks. But this new sim never catches 4G networks (not even from delhi to noida). I have a 4G airtel dongle if I put sim of that dongle into my phone, it gets 4G network but not the s which I got converted from 3G to 4G. This is very bad, didn't expect this from AIRTEL. I might just switch to some other network if they're not gonna resolve my problem. I even checked in the my airtel app the newtork coverage in my area it says around 187 3G/4G tower in my area but this sim won't get any 4G network.
          Jun 15, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 13 May 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 15, 2017
          Airtel Customer Care's response
          Dear Mr. Saklani,

          This is with reference to your post dated 12 May 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            B
            Bodhayan Roy
            from Mumbai, Maharashtra
            May 12, 2017
            Resolved
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            Resolved

            Address: 700 053
            Website: www.airtel.com

            I am presently at Brno, Czech Republic for work. My mobile had been recharged with the Airtel international roaming pack of Rs. 2, 999. This pack is supposed to remain valid for 10 days, with unlimited incoming calls, 3GB free data, 250 minutes of outgoing calls to India and local, and 100 SMSs. The count of ten days started when I called home for a few minutes from Munich, on 2nd May, morning. However, after I reached Brno I could never call home as an automatic voice informed me that I was not entitled to do so. I could only receive calls from home.

            My father lives in Kolkata. He brought this into Airtel's notice. They said it would be resolved by 9th or 10th (by this time my 10 day validity would be nearly over). On 9th Airtel called me from a number and verified whether we had made a complaint or not. However, soon after the call disconnected, and I found that they had deducted Rs. 100 for the 1 minute long incoming call from airtel itself. After that it showed that I had only Rs. 11 balance left. This is a clear scam of Rs. 3000, and Airtel should be ashamed of the harassment it has caused me and my family. I hereby demand that Airtel return my Rs. 2999 immediately.
            Jun 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 12 May 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 17, 2017
            Airtel Customer Care's response
            Dear Mr. Roy,

            This is with reference to your post dated 12 May 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              B
              bablu kumar soni
              May 12, 2017
              Resolved
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              Resolved

              Address: Siddharthnagar, Uttar Pradesh, 272201
              Website: WWW.AIRTEL.COM

              Why is deducted my balance in 2 times 60 rs. and again 60 rs. dt.12/05/2017 time atleast 7.30 pm, and i lost my balance after calling 3 minuts first time and second time calling 7 minutes in local call,
              so, i dont any other call any massage any services so why deducted my balance, if you dont say any reason and dont refund my balance so i am going to case in cunsumer court

              AJAY VERMA
              BARHNI SIDDHARTHNAGAR
              UTTARPRADES
              MOBILE NO. [protected]
              Jul 12, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              May 14, 2017
              Updated by bablu kumar soni
              Why is deducted my balance 2 times 60 rs. And again 60 rs. Dt. On 12/05/2017
              Because i dont any international call any sms and any services so why deducted my balance and i am calling 2 local call with in deducted balance period on 12/05/2017 at least time 7.25 pm. Please tell me reason and i have already complain to the airtel company but there is no response my complaint my complain no. Id status 1568077 and my mobile no.[protected]
              Ajay verma
              Barhni siddharthnagar
              Uttarpradesh
              Verified Support
              May 15, 2017
              Airtel Customer Care's response
              Dear Bablu,

              This is with reference to your post, dated 14 May 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jun 07, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 12 May 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Satnam Saggu
                May 12, 2017
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                Address: Sirsa, Haryana, 125102

                Airtel megawin contest-1ke prize aaj tak nahi mila 10.03.2015ko [protected] call ayi thi mobile phone k par no respons airtel care or one 97care my name Satnam singh [protected] help
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                  P
                  Palash Anchlia
                  from Mohan, Uttar Pradesh
                  May 12, 2017
                  Resolved
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                  Resolved

                  Address: Udaipur, Rajasthan, 313001
                  Website: www.airtel.in

                  I got a message from airtel that in Rs.899 they are offering Local+STD+Roaming+2GB 4gHS /day for 56 days.

                  When I recharged it after a few days with Rs.899/- they provided me ewith just 3GB 3g and 3GB 4g data for 28 days.

                  When I reached Customer Care that i refund or change my plan to Rs.999/- they said no refund or plan change can be done now, this offer was not active on your number and we cannot help you.

                  I am from rajasthan and got connected with Customer Executive Mr. Vikram singh from chandigarh, he refused to do any refund or change my plan.
                  When i asked that I want to connect with higher authority he said no one is avaliable in the office right now.

                  I feel cheated and regret of still using Airtel.

                  Date of Incident : 12/5/2017
                  Desirable resolution of my complaint : Refund or Plan change.
                  TransID[protected]
                  Jun 15, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 12 May 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  May 14, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 12 May 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  May 15, 2017
                  Updated by Palash Anchlia
                  No resolution details have been received on my end and still no steps have been taken to solve my issue.
                  I have the same plan on my number.
                  My issue is still not resolved
                  Noting changed at all

                  Kindly look into this matter as soon as possible
                  I feel cheated and regret o[censored]sing Airtel.
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                    A
                    arjesh gaur
                    from Gurgaon, Haryana
                    May 12, 2017
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana, 122050

                    Dear sir
                    so please send me a full information last time of this mobile number [protected]Airtel and my htc e9+ phone all ditels, which number in use at this time, so not give me ditels.last time talk to airtel customer care, his reply me we not give you your mobile number bill last, i say why, he say because your mobile number idea convert, I need all ditels my mobile at this time and one day loss my mobile Service who give me loss airtel and idea.

                    so pls help me
                    Jun 23, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 12 May 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 14, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 12 May 2017

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      H
                      hariom kumar singh
                      from Delhi, Delhi
                      May 12, 2017
                      Resolved
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                      Resolved

                      Address: 122016

                      Dear sir,
                      Please find below attachment.
                      Name :- airtel corporate sales
                      Address :- a-77 2nd floor, udyog vihar, gurgaon - 122016
                      Document collector :- ravinder
                      Mobile no :- [protected],
                      Landline no:- [protected]
                      Caf no:- gh4819643
                      Document collector date :- 28/04/2017
                      Connection amount :- 500.00
                      2nd amount :- 2697.00 behalf caf. Date 1/05/2017

                      Till date my document is not upload behalf of caf number.
                      Jun 17, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 12 May 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 16, 2017
                      Airtel Customer Care's response
                      Dear Mr. Singh,

                      This is with reference to your post dated 12 May 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        K
                        Kumar Balajee
                        from Pune, Maharashtra
                        May 12, 2017
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201010
                        Website: www.airtel.in/prepaid-recharge

                        Hi team,

                        I am being using air-tel postpaid ([protected]) connection from last 4-5 years without any issue but in jan-2017 i am changing postpaid to prepaid services.
                        Still my no is showing "please enter a valid airtel prepaid number" due to this i am not able to recharge my mobile through online and now couple of days i am greeting voice message "my mobile on grace period"

                        I continuously followup to air-tel customer care and i personally visited to air-tel center but they are not giving me proper solution.

                        Please help.

                        Regards
                        Dukhee air-tel user ([protected])
                        Jun 22, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 13, 2017
                        Airtel Customer Care's response
                        Dear Dukhee,

                        This is with reference to your post, dated 12 May 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        May 14, 2017
                        Airtel Customer Care's response
                        Dear Mr. Balajee,

                        This is with reference to your post dated 12 May 2017.

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details and the convenient time to call for resolving your concern effectively.

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        May 14, 2017
                        Updated by Kumar Balajee
                        You can call me on [protected]
                        or [protected]

                        Regards
                        Balajee
                        May 14, 2017
                        Updated by Kumar Balajee
                        This bharat you can call me anytime reference to postpaid to prepaid on [protected]

                        Call me bharat
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                          K
                          Krish12346789
                          from Jamshedpur, Jharkhand
                          May 12, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600122
                          Website: airtel

                          I have recharged on 15/04/2017 with an offer o[censored]nlimited std, local and 70 gb for 70day's, recharged amount rs 399/-
                          But airtel not providing this offer to 70 days, they cut for 28 days. Airtel betrayal the common people.
                          Airtel promised to give 70 days. But after collecting money they not providing the same as they mentioned...
                          For me rs.399 is not huge amount but airtel make me betrayaled...
                          Airtel should understand, if not their goodwill goes down and people will say bye bye to airtel...
                          Jul 11, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 07, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 12 May 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            Aakarsh Kichlu
                            from Sambalpur, Odisha
                            May 12, 2017
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                            Website: Airtel.com

                            It has been more than 48 hours and the sim still hasnt been upgraded.
                            I have been carrying the other sim for more than 2 days and I have no clue to when will the sim will be upgraded.
                            Its so irritating and irresponsible on your part. At least you should do what you promise. I bought the sim on 9th, the retailer wasn't able to send the message due to lack of knowledge, then after a day he called someone else and then sent the msg. Airtel sent me a message regarding the upgrade of 3G sim to 4G and that it will be upgraded in the next 24 hours. I have been traveling and have to carry the new sim around with me. It has been 50 hours and it still hasn't been activated.
                            Please help me ASAP.
                            NOT AT ALL HAPPY WITH YOUR SERVICE.
                            Jun 14, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 12, 2017
                            Airtel Customer Care's response
                            Dear Aakarsh,

                            This is with reference to your post, dated 12 May 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            May 14, 2017
                            Airtel Customer Care's response
                            Dear Aakarsh,

                            This is with reference to your post, dated 12 May 2017.

                            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                            We will appreciate if you could share your alternate contact details and the convenient time to call for resolving your concern effectively.

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              D
                              DIGITAL YOJNA
                              from Ghatampur, Uttar Pradesh
                              May 12, 2017
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                              Address: Jaunpur, Uttar Pradesh, 222202

                              3g and 4g network not available in my indoor location

                              i have many time complaint on customer care executive.

                              but not any salutation my 3g and 4g network from airtel network

                              my location
                              village MADARDIH, POST OFFICE : RAIPUR, MUNGRA BADSHAHPUR
                              JAUNPUR UP 222202
                              May 12, 2017
                              Updated by DIGITAL YOJNA
                              very bad
                              complaint service in airtel because

                              i have many complaint no
                              PR[protected]
                              PR[protected]
                              PR[protected]
                              PR[protected]
                              IS RELATED 3G AND 4G NETWORK IN MY INDOOR LOCATION

                              SO
                              I HAVE FEEL VERY SAD FOR THIS FAKE COMPLAINT SERVICE.
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                                S
                                sharif s
                                May 12, 2017
                                Resolved
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                                Resolved

                                Address: 560036
                                Website: www.airtel.in

                                I had an airtel sim which was already a 4g sim (It was written 4g on the sim). But in the airtel self care website, it showed that handset is 4g but sim is not 4g enabled. Hence i went to airtel office and got sim swapped. After that the phone never showed 4g network (Lte). Previously it used to show lte while using internet. So i complained on 121 twice (Ref. No is cgpsc[protected]). But it was of no use they give a date but even after a long time passes after complaining, they say it is still in process. Then i went to aitrel office twice, there they wrote some mail and told me problem will get solved in 24 hrs but nothing happened. Then i got sim swapped again but still i am not getting 4g. I am tired of this. And if this complaint is not going to work, i am going to change the network.
                                Aug 17, 2017
                                Complaint marked as Resolved 
                                This is not solved.
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 12, 2017
                                Airtel Customer Care's response
                                Dear Sharif,

                                This is with reference to your post, dated 12 May 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                May 14, 2017
                                Airtel Customer Care's response
                                Dear Sharif,

                                This is with reference to your post, dated 12 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                May 19, 2017
                                Updated by sharif s
                                Some one contacted me from customer care and said "your problem will get resolved in 30 mins". Then I got a message: your 3G service will be activated in 30 mins. later I got a message "your flash service is stopped" and nothing happened. I was complaining about 4g service in the first place.
                                Please solve this asap. I will not recharge until its resolved

                                Lame that I see this post as resolved now.
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                                  A
                                  Abhigna Manjunath
                                  from Bengaluru, Karnataka
                                  May 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560098
                                  Website: Airtel net pack

                                  Dear customer care,

                                  I have been repeatedly charged for services activated in my sim for which i have no clue when and how it has got activated.
                                  I also changed my airtel number last week and it has not been even one week that i have started using new airtel number [protected], last thursday i activated my new sim for 200 and today the balance is 42.

                                  On last friday i was charged for 42 for some service, saturday and sunday for next gen tv 125/- cut from my balance.
                                  I went to airtel office near my place and have stopped all the services activated in my sim but the very next 2 consecutive days similar things have occurred.

                                  This is not only happening in my new sim but also in my last airtel sim same thing has occurred. I also did but get the recharge done for the sim [protected]. So i changed my sim and even then this issue is not stopping.

                                  This issue is not at all stopping. Again today also may 12th 2017 also a service called 'midnight masala' got activated and rs 99/- was cut from my balance.

                                  What is the issue? Why is this happening? Is there a solution to this. Inspite of informing this issue to customer care this issue is not at all resolved. The moment i use the net pack, i get a message that some xyz service is activated for which i money is cut from my balance.

                                  Kindly provide me the lost money to my number [protected].

                                  I look forward to your response soon.
                                  Jun 17, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 12, 2017
                                  Airtel Customer Care's response
                                  Dear Abhigna,

                                  This is with reference to your post, dated 12 May 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  May 14, 2017
                                  Airtel Customer Care's response
                                  Dear Abhigna,

                                  This is with reference to your post, dated 12 May 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Airtel don't do these cheap moves to get money from your customers otherwise the remaining will switch to other carriers I bee also encounter the same problem and if it wI'll continue I'm gonna switch to jeo.
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                                    R
                                    Rajeshlakhawar
                                    from Kishanganj, West Bengal
                                    May 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jehanabad, Bihar, 804434

                                    Sir what is your system. This is very shame that as soon as we complain record this complain view by fraudulent person and this person demand atm detail "wah re india". One side bank k dwara luta ja rha hai dusra taraf jhan complain krte hai bha v luta jata hai. Shame shame shame shame
                                    My mob. No. Is [protected]+
                                    Jun 12, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 12, 2017
                                    Airtel Customer Care's response
                                    Dear Rajesh,

                                    This is with reference to your post dated 12 May 2017.

                                    We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      L
                                      Lala Laljpat
                                      from Noida, Uttar Pradesh
                                      May 12, 2017
                                      Resolved
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                                      Resolved

                                      Someone is making unwanted phone calls to me since last week now am fully annoyed by this person his no. is : [protected] now i have no any option what to do please me regarding this situation please help me as soon as possible i just wanna get rid of this person am fully frustrated of this person can someone help me in what should i do in this scenario
                                      Jun 12, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 12, 2017
                                      Airtel Customer Care's response
                                      Dear Lala Lajpat,

                                      This is with reference to your post dated 12 May 2017.

                                      Please use our call manager service to manage such unsolicited calls.

                                      Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                                      You may also report this to law enforcement authorities.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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