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Airtel Complaints & Reviews

2.1
Updated: Dec 22, 2025
Complaints 54712
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Airtel reviews & complaints page 1301

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R
Ravi Degala
from Hyderabad, Telangana
May 9, 2017
Resolved
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Resolved

Address: 500090
Website: www.airtel.in

I have already placed compalint on this received few calls but the issue has been not resolved
Previous compalint details:re: [|bal|ref44225161|] network issue
Two people called saying that we are coming your home to check the network signal strength but no one has come yet and the issue not resolved
Airtel people asked me to wait for a month from my first complaint now it is more than a month where is the resolution
Jun 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post, dated 9 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 14, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post, dated 9 May 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    2
    261983
    from Surat, Gujarat
    May 9, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 40067
    Website: Airtel

    Hi, from my icici bank credit card, a fraud payment of rs.9500/- & 9400 has been made to airtel pymt-bill on 8/5/2017. 618825 & 824779 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details
    Jun 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 9 May 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 9 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      karmkarmahesh
      from Mumbai, Maharashtra
      May 9, 2017
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      Address: Indore, Madhya Pradesh, 456335
      Website: My airtel app

      I am recharge my airtel app 12 rupee and 50 rupee but a/c not recharge iam attech my bank details
      +2 photos
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        S
        Srinibas Patnaik
        from Chennai, Tamil Nadu
        May 9, 2017
        Resolved
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        Resolved

        Address: 560061
        Website: www.aitel.in

        My mobile # [protected] and I have paid Rs. 997 to activate International Roaming for USA on 29 April 2017 for one month at Airtel Showroom, Uttarahalli Main Road, Bangalore. I was given a Transaction ID[protected] and was told that the same would be activated in four hours time. I have not received any SMS till now and while calling 121, it is practically impossible to check unless i speak with the representative. I cannot check on the net with the transaction ID. I wrote and received mail from Airtel on 07 May stating the International Roaming is not activated. The Nodal Officer and Appellate never responded to my mails. I am at loss and feel frustrated with this unfriendly approach.
        Jun 22, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 10, 2017
        Airtel Customer Care's response
        Dear Mr. Pathnaik,

        This is with reference to your post, dated 9 May 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        May 14, 2017
        Airtel Customer Care's response
        Dear Mr. Pathnaik,

        This is with reference to your post, dated 9 May 2017.

        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        May 15, 2017
        Airtel Customer Care's response
        Dear Mr. Pathnaik,

        This is with reference to your post dated 9 May 2017.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at [protected]@in.airtel.com

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          N
          nnitin_sharma20
          from Delhi, Delhi
          May 9, 2017
          Resolved
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          Resolved

          Address: Ghaziabad, Uttar Pradesh, 201201
          Website: www.airtel.in

          My digital tv is not working last two days and today i am logged a complaint against him and customer care executive give me resolution time today 4 pm.
          But no one visited also my problem is not resolved. I am calling after 4 pm again executive told me visit will be done today at any cost but again same issue no one visited again i am call to customer care but this time executive told me today visit not possible. i have to STB and my two TV is not working. I think airtel don't take serious about customer complaint.

          Nitin Sharma
          [protected]
          Jun 24, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2017
          Airtel Customer Care's response
          Dear Nitin,

          This is with reference to your post, dated 9 May 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          May 10, 2017
          Updated by nnitin_sharma20
          Hi Karishma,

          Still issue not resolved and no one call me no one visted at my premises. its really horrible experience for me.
          Verified Support
          May 16, 2017
          Airtel Customer Care's response
          Dear Nitin,

          This is with reference to your post dated 9 May 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            Arun Vicky
            from Hyderabad, Telangana
            May 9, 2017
            Resolved
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            Resolved

            Address: 641006

            Dear Sir,

            My mobile number is a retailer sim and I am using the same for the past 10 Years.
            My distributor has migrated my number ([protected]) without any prior notice and I have been using the same for my other businesses also. It is very disappointing and all my internet bank transactions, business transactions are associated with that number. My distributor number is [protected]. He is not responding properly. Kindly help me with the same. I request you to get me back the same number.

            I have sent mail to [protected]@airtel.com and retailer helpdesk also. But no action has been taken.
            Kindly help

            Thank You
            Arun
            [protected]
            Jun 23, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2017
            Airtel Customer Care's response
            Dear Arun,

            This is with reference to your post, dated 9 May 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 14, 2017
            Airtel Customer Care's response
            Dear Arun,

            This is with reference to your post, dated 9 May 2017

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              rakeshkumar naik
              from Bargarh, Odisha
              May 9, 2017
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              Address: 770073
              Website: CONSUMER COMPLAINTS

              At-subalaya
              po-podajalanga
              via-kirei
              ps-sadar
              dist-sundargarh
              pin-770073
              +1 photos
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                J
                Jitu Pandit
                from Meerut, Uttar Pradesh
                May 9, 2017
                Resolved
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                Resolved

                Address: Bareilly, Uttar Pradesh, 243001
                Website: [email protected]

                Dear sir,
                Please provide me my wife airtel mobile no. Ddetail. As on date 1-1-17 to 28-2-17. Because my wife give to divorce to me. She claimed that i m cheat her bt acutually she cheated me. So please can u provide me airrtel mobile no. Detail. Her mobile no. Is [protected].
                Please save my relation. Giveing the detail of her no.

                Thanks

                Jitendra mishra
                Jun 12, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2017
                Airtel Customer Care's response
                Dear Jitu,

                This is with reference to your post dated 9 May 2017 .

                Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                However, incoming call details cannot be provided due to unavailability of the same with us.

                Regards,

                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  madhavi.g1909
                  May 9, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400064
                  Website: Airtel.com

                  Dear Sir/Madam,

                  My airtel prepaid mobile number [protected] was deactivated last Monday without prior notification through sms. I initially thought it was due to some
                  network issues. However, when I called customer care they confirmed that my number is deactivated.
                  I am staying in abroad now and would like to continue using this number since I have been using it from 2008 and have this number registered with many other service providers.
                  Hence, could you please reactivate my number?

                  Thank you,
                  Madhavi Gedala
                  Jun 12, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2017
                  Airtel Customer Care's response
                  Dear Madhavi,

                  This is with reference to your post, dated 9 May 2017 .

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  May 10, 2017
                  Updated by madhavi.g1909
                  Dear Karishma Chauhan,

                  Thank you for your response. As per your request, my alternate contact number is [protected]. You can call me anytime between 14:00 and 18:00 IST.

                  Kind regards,
                  Madhavi Gedala
                  email id: madhavi.[protected]@gmail.com
                  Dear Karishma Chauhan,

                  Thank you for your response. As per your request, my alternate contact number is [protected]. You can call me anytime between 14:00 and 18:00 IST.

                  Kind regards,
                  Madhavi Gedala
                  email id: madhavi.[protected]@gmail.com
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                    L
                    leanne
                    from Udagamandalam, Tamil Nadu
                    May 9, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600011
                    Website: www.airtel.in

                    I had paid in full to one of the executives for a broadband connection who came home and picked up the cash and the documents. This happened on[protected]. They said in 24 hours someone would come to fix the line and get it started, till date nothing has happened, they do not pick up our calls on the numbers they gave us and we gave numerous complaints to 198 and 121 but no one seems to take us seriously. Why would they take money and not bother to get in touch with the customers. What kind of fradulent business are they running. Please do not opt for airtel broadband they have the worst customer care and they are just looking to pull money from the cusomters
                    The crf no. Is tnpg036913. The office nos given to us where 48555225, 43529689 we spoke to nisha, sophie and rajesh
                    Jun 16, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 09 May 2017.

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      M
                      mallesh beesu
                      May 9, 2017
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                      Address: 500079

                      Dear Sir,
                      I want to know my last 10days cal history to get clarity on bills and calls.
                      number [protected].
                      email : m.[protected]@gmail.com
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                        H
                        hetesh kumar
                        from Allahabad, Uttar Pradesh
                        May 9, 2017
                        Resolved
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                        Resolved

                        Address: Rohtak, Haryana, 124001
                        Website: AIRTEL

                        Dear sir,
                        I am hitesh kumar my airtel contact no is [protected] in my this no approx 11000 sec (L+s) is balance whose expiry date is 10/05/2017 today recharge this no with 96 which gets 20000 sec (L+s) but not add previous balance seconds. As per airtel scheme if recharge before expiry date than previous bal is also addition but company not add this bal. Plz add this bal. Other wise i take the action against tour company in consumer form and also publish in newspaper so add this bal my contact no is [protected]
                        May 10, 2017
                        Complaint marked as Resolved 
                        my email id is : [email protected] contact no is 8683050024
                        Airtel customer support has been notified about the posted complaint.
                        May 11, 2017
                        Updated by hetesh kumar
                        today I receive a call from airtel representative but I am not satisfied . plz as soon as solve this problem
                        Verified Support
                        May 12, 2017
                        Airtel Customer Care's response
                        Dear Mr. Kumar,

                        This is with reference to your post dated 09 May 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        plz as soon as possible done this job . otherwise I am not responsible for the delay.
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                          V
                          Vinit Kumar.
                          from Faizabad, Uttar Pradesh
                          May 9, 2017
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                          Address: New Delhi, Delhi, 110092
                          Website: N/A

                          My phone Redmi 3s with number [protected] has been stolen on dated 09.05.2017 at 9:15-9:20 am from Luxmi Nagar, Delhi. Hence, my number has to be block immediately. Mobile IMEI no. is [protected].
                          Dear sir / madam so please you are kindly requested to block it to prevent its misused by any one.
                          Thanking you.

                          Regards
                          Vinit Kumar.
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                            I
                            IQRA MITHANI
                            from Pune, Maharashtra
                            May 9, 2017
                            Resolved
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                            Resolved

                            Double recharge due to an error

                            Website: www.airtel.in

                            Respected sir/madam,
                            This is with reference to recharge with transaction id [protected] done by mistake due to an error shown as recharge unsuccessful of previous recharge with transaction id[protected] and has reduced my bank balance as the recharge was done on www.airtel.in with net banking option.This double recharge of amount rs. 349 is not required and thus is a waste of money.
                            Kindly reverse the transaction id of...
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                            U
                            Uday Kumar Bharti
                            from Delhi, Delhi
                            May 9, 2017
                            Report
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                            Address: 495004

                            I m on roaming since long but outgoing sms is failed.

                            With regards
                            Uday kumar bharti
                            [protected]
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                              K
                              kotsachin
                              from Hyderabad, Telangana
                              May 9, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110070
                              Website: airtel.in

                              Hello,

                              I have contacted airtel money 400 and [protected]@airtelmoney.com 3 times and registered complain for refund about amount not loaded into wallet and not returned back into bank account.

                              Complain 1: case:392866
                              Sat, apr 22, 2017 at 9:16 am

                              Complain 2: case:407074
                              Mon, may 1, 2017 at 5:09 pm

                              Complain 3: case:410627
                              Wed, may 3, 2017 at 4:09 pm



                              Below transactions are done by me through my airtel app on 2nd and 3rd april 2017 but it did not credited to my account.
                              Also money is not refund back to my account. Please find attached bank statement for same.
                              Password to open statement is
                              Transation details are as below:

                              Transaction 1 on 2nd april: load into my airtel wallet
                              Bill payment of rs 685.0 has been initiated towards your airtel mobile 98xxxxxxxx. Txn id:[protected]. Please keep this txn id for future reference.

                              Transaction 2 on 3rd april: recharge from my airtel app
                              Bill payment of rs 349.0 has been initiated towards your airtel mobile 98xxxxxxxx. Txn id:[protected]. Please keep this txn id for future reference.


                              Had communication with back and bank replied as below:

                              From: bank

                              Dear mr.

                              We understand your concern.
                              With reference to your email, we inform you that as per sr[protected], your bill payment of rs. 685.00 has been processed and forwarded to the biller ccavenue on 03/04/2017. For details, please contact the biller

                              We thank you for giving us an opportunity to be of service to you.
                              Sincerely,
                              Customer service officer
                              Icici bank limited
                              Jun 9, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              May 09, 2017
                              Updated by kotsachin
                              fraud companies are calling me for refund. admin please make sure this complain is not visible anyone else consumer office and airtel company.
                              Verified Support
                              May 09, 2017
                              Airtel Customer Care's response
                              Dear Sachin,

                              This is with reference to your post, dated 09 May 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                G
                                Gretta Pinto
                                from Mangalore, Karnataka
                                May 9, 2017
                                Resolved
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                                Resolved

                                Address: Dakshina Kannada, Karnataka, 575005

                                Dear sir, i recharged mobile no [protected] rs 200 on 2nd may 2017 transaction id is[protected] from airtel application. And i recharged mobile no [protected] on 9 th may 249 form paytm, 50 from airtel app, and 29 rs from airtel application bt my amount deducted from my account but my mobile not yet charged. So pls refund my money and resolve the complain fast. And inform me about the resolution.
                                Jun 12, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 12, 2017
                                Airtel Customer Care's response
                                Dear Gretta,

                                This is with reference to your post dated 9 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                  M
                                  mbjajeetu
                                  from Moradabad, Uttar Pradesh
                                  May 9, 2017
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                                  Address: Moradabad, Uttar Pradesh, 244001
                                  Website: [email protected]

                                  Data plan of Rs.345/- is activated on my no. [protected] with unlimited voice calls and 1GB per day for but every time the balance is being deducted from main account. A mail of complaint was sent to [protected]@airtel.com on 8th May'17 but not replied yet.

                                  Please check and refund the wrongly debited amount from main balance.
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                                    D
                                    Dharampal Nigania
                                    from Kolkata, West Bengal
                                    May 9, 2017
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                                    Address: Kolkata, West Bengal, 700012

                                    Dear Sir
                                    My postpaid no is [protected]. I want my paper bill with immediate effect instead of E-bill.
                                    Matter urgent . Do the needful as the earliest.
                                    Reply me by mail & by sms as the earliest.
                                    Regards
                                    Dharampal Nigania
                                    Airan International
                                    [protected]
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                                      M
                                      Malakarak
                                      from Delhi, Delhi
                                      May 9, 2017
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                                      Address: New Delhi, Delhi, 110046

                                      Dear airtel.
                                      I am anil kumar malakar. My mobile no. Is [protected]. I am facing problems to send and receive the text messages. Kindly help and suggest me the right track.

                                      Regards
                                      Anil
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