Airtel Complaints & Reviews

I have recharged my phone twice in a week. On 4th of may i recharged for rs. 120 and did not call much people still my balance got low. Then again i recharged on 12th of may for rs. 20 in emergency. Then in a day i just called only one person & received one call then why my balance got cut. Now when i tried to check my last 5charges it is showing that i have availed for some vas services whereas i haven't at all. Why are these services kept by trai? We common people become victim of such ads even if we don't click on them. And also when my balance was low i tried to sms a person it wasn't getting sent, still my 1-1 rupee got deducted. I am attaching a snapshots of the sms i received from airtel for your reference. Please see to it.

I am a current Airtel customer.

I have a postpaid connection + Airtel Broadband Connection

I had applied for an Airtel DTH connection that I had received as part of an Amazon Offer.

Amazon Offer as follows:
Your purchase makes you eligible for a great offer from Airtel Digital TV:
30% off on Airtel DTH subscription and 6 months of free HD content.
(The offer is apparently valid till 14th May 2017 - Tomorrow)

I was given a Customer Id over SMS.

But till date no one has ever come to install the connection, despite repeated follow ups over calls or emails.

Numerous people from Airtel side (or claiming to be from Airtel side) call and ask for directions to my house, and when I ask them when will they install, they never turn up.

10.30 am today (Saturday 13 may) an Airtel personnel named Nagraj came (Phone- [protected]) but did not install anything. Instead he assured he would come back in 30 mins to install but has never turned up. Multiple calls to his cellphone have been unanswered and now he has started disconnecting my calls.

Also an Airtel personnel named Narendra (Phone: [protected]) called around 9 am today morning asking "What needs to be done" and after getting the information from us, he has stopped taking calls.

Till date no one has bothered to install the DTH connection.

I have also received calls from:
Raghav - [protected]
Manju - [protected]
[protected]
[protected]
Nothing has happened.

I was promised by Airtel Customer care that this would be installed by today (13th May 2017 - 1.30 PM).

This has not happened due to horrible and careless attitude of Airtel and the Pathetic service (or rather lack of it) that you have.

Emails sent to the following email IDs but no resolution:
[protected]@in.airtel.com
[protected]@in.airtel.com
dthnodal.[protected]@airtel.com

On 6th May i applied for new airtel broadband through their website. Immediately i received back to back calls asking repeated questions about my location and plan. One representative, Meena called on the same day and asked me to share my photo and identity proof through a WhatsApp no. [protected]. So i shared my photo and driving licence to this no. But after that there is response from airtel. I repeatedly asked for in the same whatsapp no but no reply. I escalated twice through airtel customer care but again no proper reply. It's just a worst company in the public services. If they cannot provide connection, they would have informed me. But simply after getting all the proof they become silent. I am complaining here because i am doubting they are misusing my identity proof.

Dear team,

I had port my no.[protected] vodafone to airtel... Due to batter tarrif as plan is 499/- as per your company executive in this plan 23gb 4g & calling​ unlimited free local and std data applicable.
But i got only 3gb.

Hence, please resolve urgently otherwise i will quite to airtel

Thanks
Narendra singh
[protected]

My mob. No [protected]. Recharged on 7 may 2016 directly on aiirtel's website for rs. 200: the money was deducted from my bank account, but i never got the benefit.
Online recharge txn id..[protected] dt 7 may.
When i complained to airtel they gave me a ref. No. Pr[protected] saying that they will contact me in 2 hrs.
No action has been taken by airtel even after 6 days!
Customercare nos. For delhi as well as [protected] are defunct... No live voice anywhere.. One has to waste time only in contacting customer care!

Please send the last payment (April 2017) receipt on Postpaid Airtel no.[protected] and send the e-mail to [protected]@gmail.com

I recharged for Rs 495 to get 1 day singapore Roaming pack to get unlimited incoming before i left to singapore.But when i reached singapore i received some incoming calls but i didnt notice that it was deducting from the main balance.I lost the entire balance of more Rs700 and also recharge amount Rs495 and didnt get any roaming benefits.

Dear sir/medam

I have no coverage of airtal 4g so we want to installation of airtal 4g tower in my area.

Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for airtal network.

Thinkyou

Suraj kumar

My contact number

[protected]br...

Sir I have lost my phone. Please Deactivate my number. My number is [protected]. My name is Nitin Sharma. Please sir Deactivate my number.

I recently switched from airtel 3G to airtel 4G sim. My mobile device is moto G4+ which do support 4G networks. But this new sim never catches 4G networks (not even from delhi to noida). I have a 4G airtel dongle if I put sim of that dongle into my phone, it gets 4G network but not the s which I got converted from 3G to 4G. This is very bad, didn't expect this from AIRTEL. I might just switch to some other network if they're not gonna resolve my problem. I even checked in the my airtel app the newtork coverage in my area it says around 187 3G/4G tower in my area but this sim won't get any 4G network.

I am presently at Brno, Czech Republic for work. My mobile had been recharged with the Airtel international roaming pack of Rs. 2, 999. This pack is supposed to remain valid for 10 days, with unlimited incoming calls, 3GB free data, 250 minutes of outgoing calls to India and local, and 100 SMSs. The count of ten days started when I called home for a few minutes from Munich, on 2nd May, morning. However, after I reached Brno I could never call home as an automatic voice informed me that I was not entitled to do so. I could only receive calls from home.

My father lives in Kolkata. He brought this into Airtel's notice. They said it would be resolved by 9th or 10th (by this time my 10 day validity would be nearly over). On 9th Airtel called me from a number and verified whether we had made a complaint or not. However, soon after the call disconnected, and I found that they had deducted Rs. 100 for the 1 minute long incoming call from airtel itself. After that it showed that I had only Rs. 11 balance left. This is a clear scam of Rs. 3000, and Airtel should be ashamed of the harassment it has caused me and my family. I hereby demand that Airtel return my Rs. 2999 immediately.

Why is deducted my balance in 2 times 60 rs. and again 60 rs. dt.12/05/2017 time atleast 7.30 pm, and i lost my balance after calling 3 minuts first time and second time calling 7 minutes in local call,
so, i dont any other call any massage any services so why deducted my balance, if you dont say any reason and dont refund my balance so i am going to case in cunsumer court

AJAY VERMA
BARHNI SIDDHARTHNAGAR
UTTARPRADES
MOBILE NO. [protected]

Airtel megawin contest-1ke prize aaj tak nahi mila 10.03.2015ko [protected] call ayi thi mobile phone k par no respons airtel care or one 97care my name Satnam singh [protected] help

I got a message from airtel that in Rs.899 they are offering Local+STD+Roaming+2GB 4gHS /day for 56 days.

When I recharged it after a few days with Rs.899/- they provided me ewith just 3GB 3g and 3GB 4g data for 28 days.

When I reached Customer Care that i refund or change my plan to Rs.999/- they said no refund or plan change can be done now, this offer was not active on your number and we cannot help you.

I am from rajasthan and got connected with Customer Executive Mr. Vikram singh from chandigarh, he refused to do any refund or change my plan.
When i asked that I want to connect with higher authority he said no one is avaliable in the office right now.

I feel cheated and regret of still using Airtel.

Date of Incident : 12/5/2017
Desirable resolution of my complaint : Refund or Plan change.
TransID[protected]

Dear sir
so please send me a full information last time of this mobile number [protected]Airtel and my htc e9+ phone all ditels, which number in use at this time, so not give me ditels.last time talk to airtel customer care, his reply me we not give you your mobile number bill last, i say why, he say because your mobile number idea convert, I need all ditels my mobile at this time and one day loss my mobile Service who give me loss airtel and idea.

so pls help me

Dear sir,
Please find below attachment.
Name :- airtel corporate sales
Address :- a-77 2nd floor, udyog vihar, gurgaon - 122016
Document collector :- ravinder
Mobile no :- [protected],
Landline no:- [protected]
Caf no:- gh4819643
Document collector date :- 28/04/2017
Connection amount :- 500.00
2nd amount :- 2697.00 behalf caf. Date 1/05/2017

Till date my document is not upload behalf of caf number.

Hi team,

I am being using air-tel postpaid ([protected]) connection from last 4-5 years without any issue but in jan-2017 i am changing postpaid to prepaid services.
Still my no is showing "please enter a valid airtel prepaid number" due to this i am not able to recharge my mobile through online and now couple of days i am greeting voice message "my mobile on grace period"

I continuously followup to air-tel customer care and i personally visited to air-tel center but they are not giving me proper solution.

Please help.

Regards
Dukhee air-tel user ([protected])

I have recharged on 15/04/2017 with an offer o[censored]nlimited std, local and 70 gb for 70day's, recharged amount rs 399/-
But airtel not providing this offer to 70 days, they cut for 28 days. Airtel betrayal the common people.
Airtel promised to give 70 days. But after collecting money they not providing the same as they mentioned...
For me rs.399 is not huge amount but airtel make me betrayaled...
Airtel should understand, if not their goodwill goes down and people will say bye bye to airtel...

It has been more than 48 hours and the sim still hasnt been upgraded.
I have been carrying the other sim for more than 2 days and I have no clue to when will the sim will be upgraded.
Its so irritating and irresponsible on your part. At least you should do what you promise. I bought the sim on 9th, the retailer wasn't able to send the message due to lack of knowledge, then after a day he called someone else and then sent the msg. Airtel sent me a message regarding the upgrade of 3G sim to 4G and that it will be upgraded in the next 24 hours. I have been traveling and have to carry the new sim around with me. It has been 50 hours and it still hasn't been activated.
Please help me ASAP.
NOT AT ALL HAPPY WITH YOUR SERVICE.

3g and 4g network not available in my indoor location

i have many time complaint on customer care executive.

but not any salutation my 3g and 4g network from airtel network

my location
village MADARDIH, POST OFFICE : RAIPUR, MUNGRA BADSHAHPUR
JAUNPUR UP 222202