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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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C
chat2amit
from Gurgaon, Haryana
May 29, 2017
Resolved
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Address: Gurgaon, Haryana, 122017
Website: AIRTEL.IN

Airtel si highly insecure and irresponsible company. It is so negligent that to reduce work of its back office team; it published simple tips to play with sim information and data by publishing articles like below on website which can be accessed bye everybody including frauds;

http://mobileplansindia.in/activate-airtel-4g-sim-card/;

I do not want to publish bad foul words to abuse sunil mittal the ceo of airtel; so i simple call him a fraud and cheat; who si playing with customer data nd might be stealing or selling customer account data by telecom technology
Jul 21, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
May 30, 2017
Updated by chat2amit
Airtel customer executive has hacked my sim; and due to security risk;

airtel customer care officers/back office airtel staff has access to all your identity docs and they know your number;

on 28th may airtel customer care officer called me to take my verification and after that my sim was inactive;

i suspected something wrong and yesterday(28th may 2017) i called up airtel customer care and blocked my no around 7:30 pm.

But despite my consent and me giving any request to reactivate my sim no [protected], my sim was reactivated and used;

this is a security breach as some one from airtel customer care is mis-using my sim phone;

but despite my multiple requests. Airtel behaved carelessly behaving and did not do permanent blocking;

airtel appellate team called me and told that someone from airtel is reactivating my card for wrong sue despite my blocking and so my sim is not getting blocked;

due to this one lakh rupees is debited from my account by fraudulent airtel customer care representative

i am not sure if sunil mittal ceo of airtel is behind these scams and just airtel customer care executives;

i have a feeling that it is at senior level the scams and fraud are happening, as the airetl executives hack you sim and get otp and pin of you mobile from bank account linked to mobile and then do fraudulent transactions in your account.,

i have reported f.I.R against airtel due to breaching;
Jun 04, 2017
Updated by chat2amit
Post : AXIS BANK A CHEAT BANK(AXIS BANK SHAME TO INDIA) by khurana76 - MouthShut.com http://www.mouthshut.com/blog/egccstnmrn/AXIS-BANK-A-CHEAT-BANKAXIS-BANK-SHAME-TO-INDIA
Verified Support
Jun 06, 2017
Airtel Customer Care's response
Dear Amit,

This is with reference to your post dated 29 May 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 19, 2017
Airtel Customer Care's response
Dear Amit,

This is with reference to your post dated 29 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    K
    Kartik Munjal
    from Delhi, Delhi
    May 29, 2017
    Resolved
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    Address: 122001
    Website: airtel.in

    [protected] - Kashish Ahuja
    [protected] - Kartik Munjal

    Phone shows 4G network but speed is so low that nothing works.

    Many o[censored]s here at SEWA Tower, Udyog Vihar Ph40-Gurgaon are not getting any 4G speed. Our plan is of 15GB but with this speed we will not even use half of it and hence pay Airtel more money. We have submitted feedback thru their App & Website but no action has been taken for so long. We are unable to operate mobile.

    There are 1000s o[censored]sers of Airtel here in our building and none o[censored]s get proper signals. Why do we have such issues with Airtel all of a sudden since last 2 weeks? CAN SOMEBODY PLS HELP!
    Jul 7, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 06, 2017
    Airtel Customer Care's response
    Dear Mr. Munjal,

    This is with reference to your post dated 29 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      V
      vikashkumar202
      from Gurgaon, Haryana
      May 29, 2017
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      Address: Rohtas, Bihar, 821112
      Website: www.consumercomplaints.in/new_complaint

      My mobile has been theft today morning from my home. My both airtel number ([protected], [protected]) was in it. Please close the connection of both number as soon as possible. My current number is [protected]. If want to enquire about it, please contact me on this number.
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        R
        Rameshbabu Purushothaman
        from Chennai, Tamil Nadu
        May 29, 2017
        Resolved
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        Resolved

        Address: 632001
        Website: Air tel

        On 27.5.2017 i have recharged for 4g rs.349 data plan for 28 days. But i could get only 3g data. So i contacted 198 several times for the past 3 days. But of no use. They are telling lame reasons and every time they are giving some convenient excuses. Till now i am getting only 3g data. Why should i pay higher charges and get lower service?
        Can anything be done at the earliest to settle the issue?
        Jul 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 01, 2017
        Airtel Customer Care's response
        Dear Mr. Purushothaman,

        This is with reference to your post dated 29 May 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Demo
        Plz help me i have missed no plz send me the no or reacharge to my mobil my no is [protected]
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          A
          aalokwar
          from Mumbai, Maharashtra
          May 29, 2017
          Resolved
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          Dear Sir/ Madam,
          Its regarding my mobile number [protected].
          I was offered to give plan of rental 499 monthly but instead I had been given a plan of rental 549.

          At the time of paying bill when I realized and called customer care executive; she was asking me to show proof and that's too in very bad manner.

          When I tried to port out from Airtel due to extra charged taken by Airtel, I received call from customer care [Service change order no 54038054] and I was offered a discount of 100 rupees per month since when I have taken plan.

          So I paid pending bill after deduction 200 rs for 2 months.

          Now again I have received bill amount without any relaxation and also my outgoing call has been blocked without realizing Airtel's own mistakes.

          I believe, its clear case of cheating which Airtel is doing and to get demand which is not genuine Airtel is blocking my outgoing calls.
          Jul 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 30, 2017
          Airtel Customer Care's response
          Dear Aalok,

          This is with reference to your post, dated 29 May 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          May 31, 2017
          Updated by aalokwar
          If you are working on this complaint then why you have blocked my outgoing calls. if you can't provide discount offer than why you cheat customer's at the time of porting. Why not you send a confirmation mail of the offered plans when customer joins your network. You don't want to be transparent and creating problems by blocking my number.
          Verified Support
          Jun 06, 2017
          Airtel Customer Care's response
          Dear Aalokwar,

          This is with reference to your post dated 29 May 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Subham Jalan
            from Hojai, Assam
            May 29, 2017
            Resolved
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            Resolved

            Address: Kishanganj, Bihar, 855107

            Dear
            sir/ madam
            i had recharged my airtel prepaid number [protected] on 25th april 2017 with rs 648 trans id[protected] with offer just for you shown in my airtel app.
            The offer was enjoy unlimited calls and data 1.5gb/day.Val-56 days.
            But after recharge only calls benefit has been provided no net benefit is being provided by airtel .
            On contacting airtel customer care via email ref no cbnrd[protected] they informed me recharge benefit was 2gb one time data only.
            This is completely misleading and cheating by airtel.
            I have attached screen shot of message received and it is clearly mention there about benefits after recharging rs 648.
            Requesting you to take action against my grievances .
            Jul 2, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jun 01, 2017
            Airtel Customer Care's response
            Dear Mr. Jalab,

            This is with reference to your post dated 29 May 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            An amount of rs.249/- is paid to airtel through sbh netbanking for prepaid talktime topup for mobile no: [protected]. The taltime is not credited.
            From last 3 days i am facing problem in my broadband connection. As i have complain in airtel toll free number. Till now i havent got any solution. My airtel number is[protected]. When ever i call, the answer i got was it will resolve in 2 hours.
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              N
              NiteshPareek
              from Kota, Rajasthan
              May 29, 2017
              Resolved
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              Resolved

              Address: Bikaner, Rajasthan, 334001

              Dear Sir,

              We have wrongly recharge of Rs. 100 through Paytm (Txn ID - [protected]) on some other no. [protected] which is similar to my no. [protected]. Kindly arrange to refund in Paytm account ([protected]) or recharge on correct no. [protected]. We also tried to contact [protected] and first time he told that he will check and confirm but after that he is not picking the phone. Kindly arrange to refund urgently.
              Jul 2, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              May 30, 2017
              Updated by NiteshPareek
              Sir,
              Problem still not resolved. Kindly resolve urgently.
              Verified Support
              Jun 01, 2017
              Airtel Customer Care's response
              Dear Mr. Pareek,

              This is with reference to your post dated 29 May 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                P
                P Gangadhar
                from Hyderabad, Telangana
                May 29, 2017
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                Address: Visakhapatnam, Andhra Pradesh, 531113

                Sir
                My name is gangadhar my Airtel sim number missed sir and my sim address proofs i don't know. Pls give me my sim details Completely.
                I am Aniket Banerjee. My cell phone has been misplaced last night.. want to block my number [protected] immediately.
                Broad band connection not working properly, , since 10 days, , , a poor service from airtel people ...they are interested only on money
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                  K
                  Kumar Akhil
                  from Jalalpur, Gujarat
                  May 29, 2017
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 110085
                  Website: airtel.in

                  I recharged with 244 offer on 28 may 2017. I got confirmation sms also after the recharge that 70 gb for 70 days with 1 gb per day limit has been credit. But despite all this, my internet balance is deducted from main account rather than from the daily 1gb limit. I have lost 100 mb from main account and it stands at 964 something. Please make sure that data is being deducted from the daily limit rather than main account. Rectify it ASAP.

                  Sms attached is
                  Rs.244.0 recharge successful on 9971****19; TransID[protected] Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night
                  Jul 1, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 30, 2017
                  Airtel Customer Care's response
                  Dear Akhil,

                  This is with reference to your post, dated 29 May 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    V
                    Vivek kantilal
                    from Chennai, Tamil Nadu
                    May 28, 2017
                    Resolved
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                    Resolved

                    Address: Sirohi, Rajasthan, 307801

                    Hi sir/madam,

                    There is network problem in village delader which is in sirohi district rajasthan, there is no network available. We need to walk 1km near bus stop to get airtel signal. I kindly request you to solve this issue. Other telecommunication like vodaphone and idea has good network but with airtel we are facing issue.

                    We are struggling from so many years with network issue. Please help us to get airtel network
                    Jul 6, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 28 May 2017 .

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jun 05, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 28 May 2017 .

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Airtel team,

                    Thanks a lot for taking it seriously.
                    Let me know once the issue is resolved. You can contact me on [protected]@gmail.com

                    Regards,
                    Vivek Jain
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                      I
                      Ipshita Patra
                      from Delhi, Delhi
                      May 28, 2017
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                      Address: Bilaspur, Chhattisgarh, 495004

                      Wrong no: [protected]
                      Transaction ID:[protected]
                      Right No: [protected]
                      please change the transaction because I mistakenly recharged twice by airtel money. please, sir, cancel this.
                      Sir by mistake have recharged wrong no pls help me out to change the no. Are pls refund my no..🙏🙏🙏🙏🙏
                      Mahadeva KN's reply, Aug 4, 2021
                      Wrong no-9880939447
                      Correct num:-8964763277
                      Transaction ID-127420089
                      Recharge amount-449
                      Recharge date:-4/8/2021
                      Dear sir/madam
                      I have done recharge by mistake so please cancel it as soon as possible.
                      Mobile number of airtel company is [protected]
                      Transaction ID is HGA2P0DB8A[protected]
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                        Ramanujam Veeraswamy
                        from Coimbatore, Tamil Nadu
                        May 28, 2017
                        Resolved
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                        Resolved

                        Address: 625002

                        Broadband connection was provided with effect from 04.05.2017 and it is with rs.799 plan (with service charges). But i have been billed rs.1126.32 as broadband charges for the period 17.04.2017 to 16.05.2017 whereas i should have been billed only for the period 04.05.2017 to 16.05.2017 at the rate of rs.799 pere mensum.

                        Attemps to contact airtel officials failed to get any response.
                        Payment is pending
                        Jul 16, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 29, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 28 May 2017 .

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 15, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 28 May 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          D
                          DEBNATHP
                          from Kolkata, West Bengal
                          May 28, 2017
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                          Address: 743235
                          Website: my airtel app

                          Respected team, i have been recharged Rs. 38/- on 28/04/17 through my airtel app but the process was not completed. Hence my amount has to be refunded. I have several times communicate with customer care but yet to refund. Requested to take n/a pse.
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                            D
                            Divyanshu Raikwal
                            from Bilari, Uttar Pradesh
                            May 28, 2017
                            Resolved
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                            Resolved

                            Address: Nainital, Uttarakhand, 263139

                            I have done recharge for 399 on May 01, 2017. Transaction id is[protected].
                            The offer was i will be getting unlimited calls and internet (1gb per day) for 56 days.
                            But since yesterday i am getting my notification that my pack of about to expire and its disconnected today. I am not able to use internet however i am able to make calls.

                            I should be getting benefits for 56 days instead of 28 days on my number [protected]
                            Jul 7, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 28 May 2017 .

                            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jun 05, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 28 May 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Shanoo Khan
                              from Bargarh, Odisha
                              May 28, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110085
                              Website: www.airtel.in

                              I am samir khan, My airtel 4G LTE Data Card #([protected])
                              On 9th April 3:23 PM It's a recorded call on airtel extension where a guy seated on that extension #(+[protected] He promised me to give me in Just Rs1, 999 40GB Netpack and 50% discount after 3 months on 9th July on my bill payment now i found that they are giving me Just 30GB and they have been strictly said to me that they wont give me benefits of 40GB since 6 months i am complaining about my internet fluctuating speed issue no one fixed that
                              Since Past a week they are not replying my mails you can check that by the name samir khan same data card no. why they are not replying and they said to me that you will not get the benefits which airtel promised me to give me they left a custome (me) like a foool. they are makin my fool.. i am strictly complaining about umesh executive since 2 months but they are not doing anything on his words what he promised me or you can say a big lie to me.. how can a that big company airtel lie to their customers.. they should pay on his words what he promised me.
                              thanks
                              samir khan.
                              Jul 7, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 29, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 28 May2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 06, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 28 May 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                P
                                PurabR
                                from Tinsukia, Assam
                                May 28, 2017
                                Resolved
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                                Resolved

                                Address: Goalpara, Assam, 783101
                                Website: Airtel.in

                                Hello airtel india i have recharged with rs.244 i gives 1gb 4g data per day... I tried to use but i can't use 4g data but i have 4g tower in my area. I contacted to airtel care through email but no answer i tried 3 or for times but no answer than i tweet them in their official twitter care page but they have said me to provide my phone number and said they will and asked time too but it had two days still no answer and time and again saying that we can't reach to ur number... I gave them alternative contact number too but no answer... Is this what we want from big telecom network huh..??
                                Jul 5, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2017
                                Airtel Customer Care's response
                                Dear Purab,

                                This is with reference to your post dated 28 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  Aminaahh
                                  May 28, 2017
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                                  Address: 90001
                                  Website: Airtel

                                  I lost some numbers from my airtel recharge card..
                                  S/N: [protected]
                                  Secret code: ***[protected]*
                                  Phone number: [protected]
                                  May 28, 2017
                                  Updated by Aminaahh
                                  080*
                                  Helpful
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                                    M
                                    mohitmishra2210
                                    from Mumbai, Maharashtra
                                    May 28, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110001
                                    Website: www.airtel.in

                                    I had made a recharge of 348 rs on a mobile no. Of rajasthan [protected] on 27-may-2017.
                                    Transaction was made through debit card payment of indusind bank.
                                    The transaction got failed after my payment gateway, but was deducted from my bank account.
                                    I tried same once again and same thing occurred, my balance got deducted again.

                                    Now i have got my 700 rs. Deducted and the service provider has no record of this transaction. Instead are moving me from their one so called customer service desk to another. But none of those have any details about the transaction.

                                    Now i am neither able to acknowldege weather to go ahead for another recharge or will it go automatically back to my bank account.
                                    Neither the service provider is able to give any kind of assurance or any kind of resolution.

                                    The transaction id's are as below : s352315
                                    Jul 5, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 28, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Mishra,

                                    This is with reference to your post, dated 28 May 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jun 04, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Mishra,

                                    This is with reference to your post dated 28 May 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your
                                    concern.

                                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      Manu787
                                      from Lucknow, Uttar Pradesh
                                      May 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Sikar, Rajasthan, 332301

                                      27may2017 airtel company sand me this message :-
                                      Badhai! Rc348 ke recharge par apko mila hai unlimited local+std calling+ 1gb/day 3g/4g data, 28 din. Data balance check karein *125*1541#. T&c apply.
                                      This massage according to airtel company give me 1gb/day 3g/4g data services will end after 28 days. But now airtal costmar care tell me this data use only 4g handset but airtel company message not tipe use only 4g handset. Airtel company help me but now i am going to police station and complaint airtel company thanks my name is manish sharma my airtel number is [protected] ok bye
                                      Jul 7, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 29, 2017
                                      Airtel Customer Care's response
                                      Dear Manish,

                                      This is with reference to your post, dated 28 May2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jun 05, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 28 May 2017 .

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
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                                        H
                                        hpurohit95
                                        from Devgarh, Rajasthan
                                        May 28, 2017
                                        Resolved
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                                        Resolved

                                        Address: Jodhpur, Rajasthan, 342008
                                        Website: www.airtel.in

                                        As per services provided by airtel i recharged using "*121#" a recharge of 348 inr on [protected] on dated 20th may 2017 in which it was provided to me that unlimited calls + 28gb @ 1gb per day, it had been working smoothly and after one fine day it would not start and on calling customer care for the first time they told me it would be resolved it worked for sometime then again it was bothering and eventually a complaint was registered same date; but as per today the issue has not been resolved and the people on other side of the phone i. E. Customer care today (I. E. 28th may 2017) informed me that my recharge my internet issue could not be resolved because the recharge was of 4g; if at all it was of 4g it was nowhere written or specified at "*121#" that recharge i am proceeding is of 4g moreover my internet was working fine until one day it went down (I don't remember the date when it stopped working). After being aggrieved by the customer care resolution i am left with no other choice but to inform you about this devastating experience at airtel also the company of this repute is expected to perform upto the mark perhaps being a law student i am informing you that i may pursue a legal proceeding against my purchase of this service with airtel, as consumer protection act will provide better redressal.
                                        Jul 5, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 04, 2017
                                        Airtel Customer Care's response
                                        Dear Purohit,

                                        This is with reference to your post dated 28 May 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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