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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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Airtel reviews & complaints page 1306

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D
Divyanshu Raikwal
from Bilari, Uttar Pradesh
May 28, 2017
Resolved
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Resolved

Address: Nainital, Uttarakhand, 263139

I have done recharge for 399 on May 01, 2017. Transaction id is[protected].
The offer was i will be getting unlimited calls and internet (1gb per day) for 56 days.
But since yesterday i am getting my notification that my pack of about to expire and its disconnected today. I am not able to use internet however i am able to make calls.

I should be getting benefits for 56 days instead of 28 days on my number [protected]
Jul 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 28 May 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 05, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 28 May 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Shanoo Khan
    from Bargarh, Odisha
    May 28, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110085
    Website: www.airtel.in

    I am samir khan, My airtel 4G LTE Data Card #([protected])
    On 9th April 3:23 PM It's a recorded call on airtel extension where a guy seated on that extension #(+[protected] He promised me to give me in Just Rs1, 999 40GB Netpack and 50% discount after 3 months on 9th July on my bill payment now i found that they are giving me Just 30GB and they have been strictly said to me that they wont give me benefits of 40GB since 6 months i am complaining about my internet fluctuating speed issue no one fixed that
    Since Past a week they are not replying my mails you can check that by the name samir khan same data card no. why they are not replying and they said to me that you will not get the benefits which airtel promised me to give me they left a custome (me) like a foool. they are makin my fool.. i am strictly complaining about umesh executive since 2 months but they are not doing anything on his words what he promised me or you can say a big lie to me.. how can a that big company airtel lie to their customers.. they should pay on his words what he promised me.
    thanks
    samir khan.
    Jul 7, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 29, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 28 May2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jun 06, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 28 May 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      P
      PurabR
      from Tinsukia, Assam
      May 28, 2017
      Resolved
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      Resolved

      Address: Goalpara, Assam, 783101
      Website: Airtel.in

      Hello airtel india i have recharged with rs.244 i gives 1gb 4g data per day... I tried to use but i can't use 4g data but i have 4g tower in my area. I contacted to airtel care through email but no answer i tried 3 or for times but no answer than i tweet them in their official twitter care page but they have said me to provide my phone number and said they will and asked time too but it had two days still no answer and time and again saying that we can't reach to ur number... I gave them alternative contact number too but no answer... Is this what we want from big telecom network huh..??
      Jul 5, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jun 04, 2017
      Airtel Customer Care's response
      Dear Purab,

      This is with reference to your post dated 28 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        Aminaahh
        May 28, 2017
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        Address: 90001
        Website: Airtel

        I lost some numbers from my airtel recharge card..
        S/N: [protected]
        Secret code: ***[protected]*
        Phone number: [protected]
        May 28, 2017
        Updated by Aminaahh
        080*
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          M
          mohitmishra2210
          from Mumbai, Maharashtra
          May 28, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110001
          Website: www.airtel.in

          I had made a recharge of 348 rs on a mobile no. Of rajasthan [protected] on 27-may-2017.
          Transaction was made through debit card payment of indusind bank.
          The transaction got failed after my payment gateway, but was deducted from my bank account.
          I tried same once again and same thing occurred, my balance got deducted again.

          Now i have got my 700 rs. Deducted and the service provider has no record of this transaction. Instead are moving me from their one so called customer service desk to another. But none of those have any details about the transaction.

          Now i am neither able to acknowldege weather to go ahead for another recharge or will it go automatically back to my bank account.
          Neither the service provider is able to give any kind of assurance or any kind of resolution.

          The transaction id's are as below : s352315
          Jul 5, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 28, 2017
          Airtel Customer Care's response
          Dear Mr. Mishra,

          This is with reference to your post, dated 28 May 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jun 04, 2017
          Airtel Customer Care's response
          Dear Mr. Mishra,

          This is with reference to your post dated 28 May 2017.

          We tried calling you multiple times to get additional details to enable us to address your
          concern.

          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            M
            Manu787
            from Lucknow, Uttar Pradesh
            May 28, 2017
            Resolved
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            Resolved

            Address: Sikar, Rajasthan, 332301

            27may2017 airtel company sand me this message :-
            Badhai! Rc348 ke recharge par apko mila hai unlimited local+std calling+ 1gb/day 3g/4g data, 28 din. Data balance check karein *125*1541#. T&c apply.
            This massage according to airtel company give me 1gb/day 3g/4g data services will end after 28 days. But now airtal costmar care tell me this data use only 4g handset but airtel company message not tipe use only 4g handset. Airtel company help me but now i am going to police station and complaint airtel company thanks my name is manish sharma my airtel number is [protected] ok bye
            Jul 7, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 29, 2017
            Airtel Customer Care's response
            Dear Manish,

            This is with reference to your post, dated 28 May2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 05, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 28 May 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              H
              hpurohit95
              from Devgarh, Rajasthan
              May 28, 2017
              Resolved
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              Resolved

              Address: Jodhpur, Rajasthan, 342008
              Website: www.airtel.in

              As per services provided by airtel i recharged using "*121#" a recharge of 348 inr on [protected] on dated 20th may 2017 in which it was provided to me that unlimited calls + 28gb @ 1gb per day, it had been working smoothly and after one fine day it would not start and on calling customer care for the first time they told me it would be resolved it worked for sometime then again it was bothering and eventually a complaint was registered same date; but as per today the issue has not been resolved and the people on other side of the phone i. E. Customer care today (I. E. 28th may 2017) informed me that my recharge my internet issue could not be resolved because the recharge was of 4g; if at all it was of 4g it was nowhere written or specified at "*121#" that recharge i am proceeding is of 4g moreover my internet was working fine until one day it went down (I don't remember the date when it stopped working). After being aggrieved by the customer care resolution i am left with no other choice but to inform you about this devastating experience at airtel also the company of this repute is expected to perform upto the mark perhaps being a law student i am informing you that i may pursue a legal proceeding against my purchase of this service with airtel, as consumer protection act will provide better redressal.
              Jul 5, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 04, 2017
              Airtel Customer Care's response
              Dear Purohit,

              This is with reference to your post dated 28 May 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                satishkmalve
                from Hyderabad, Telangana
                May 28, 2017
                Resolved
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                Resolved

                Address: 500090

                Hello Airtel,

                I am a long term customer to Airtel since 2004. I have been residing in Pragathi nagar since last 5 months and have been facing very poor network of Airtel nearby my premises. Sometimes the signal lost completely when I am in my apartment. I have raised many complaints with Airtel customer care but all gone in vein. No proper communication from Airtel. Am frustrated with this network issue as some times I do not receive important calls which has put me in risky situations . I request Airtel to come to my premises and check the issue and come up with a permanent solution. Many of our apartment owners use Airtel and they too face the network problem all the time.

                Here are my details:
                Satish
                Flat: 104, plot: 70 & 71, Prashanthi golden hills, near Bharath Gas godown, Pragathi nagar, Hyderabad, telangana- 500090

                Phone: [protected]

                Regards,
                Satish
                Jul 7, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 04, 2017
                Airtel Customer Care's response
                Dear Satish,

                This is with reference to your post dated 28 May 2017.

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jun 06, 2017
                Airtel Customer Care's response
                Dear Satish,

                This is with reference to your post dated 28 May 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Hello Airtel,

                I am a long term customer to Airtel since 2007. I have been residing in Hazra Road since last 10 months and have been facing very poor network of Airtel nearby my premises. Sometimes the signal lost completely when I am in my apartment. I have raised many complaints with Airtel customer care but all gone in vein. No proper communication from Airtel. Am frustrated with this network issue as some times I do not receive important calls which has put me in risky situations . I request Airtel to come to my premises and check the issue and come up with a permanent solution. Many of our apartment owners use Airtel and they too face the network problem all the time.

                My Complain no is 76781773
                Regards

                Anup Agarwal
                15/2/1 Deodar Street
                Kolkata - 700019
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                  A
                  Ashok003
                  from Chennai, Tamil Nadu
                  May 28, 2017
                  Resolved
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                  Resolved

                  Address: 600097
                  Website: airtelonlinerefund.com

                  Hi,

                  I have Rs 229 to be refunded back to my account since I had disconnected my Broadband connection. But I regret to say that, it has not been processed for a month now and whenever I mail or call the Airtel customer care, I keep hearing different stories every time and no resolution has been provided to me yet even though I have shared my cancelled cheque. Following up multiple times has only left me friustrated.
                  Following are my account details :
                  Account No. [protected]
                  Alternate Contact - [protected]
                  Landline Number - [protected]

                  Regards
                  Ashok Kumar
                  Jul 5, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 04, 2017
                  Airtel Customer Care's response
                  Dear Mr. Kumar,

                  This is with reference to your post dated 28 May 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    K
                    Kamalakanta Dash
                    from Gurgaon, Haryana
                    May 28, 2017
                    Resolved
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                    Resolved

                    Address: 560103
                    Website: www.airtel.in

                    I recharged with Rs 399.00 today reference to the transaction ID[protected] by which I should have got 1gb 4g data per day and unlimited local and national calls for a period of 70 days. But after recharging I got message that I will get 1gb data for a period of 56 days and not as 1gb data per day, and I will local, national calls for only 56days. Before recharging I had confirmed earlier by dialing *121*51# and I got that I would get 1gb data per day plus unlimited local and national calls free for a period of 70 days. Even before recharging, the customer service executive had confirmed the same today. After making it sure I had gone for this recharge. Now it is quite clear that Airtel has deceived me. So I demand for justice.
                    Jul 5, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 04, 2017
                    Airtel Customer Care's response
                    Dear Kamalakanta

                    This is with reference to your post dated 28 May 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Abhiroop Datta
                      from Contai, West Bengal
                      May 27, 2017
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                      Address: Paschim Medinipur, West Bengal, 721306

                      Hello
                      I had recently ported my number a month back, from Airtel AP to Airtel WB. Since then Im unable to recharge my number [protected] from Airtel online recharge site as well as Paytm. Please help. I tried Paytm wallet, netbanking, debit credit cards still unable
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                        S
                        Srajan Shetty
                        from Bengaluru, Karnataka
                        May 27, 2017
                        Resolved
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                        Resolved

                        Address: Udupi, Karnataka, 574106
                        Website: www.airtel.com

                        I wanted to port my bsnl no to airtel and so i had been to airtel office and they helped to complete the procedure and gave a new sim and 5 days later i got a msg from airtel that the no has been ported but when i insert the airtel sim it doesnot show any network and even the airtel office officials dont show any intrest.
                        Due to which my no is dead from past 3 days .i nees my no ported as soon as possible
                        Jul 25, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2017
                        Airtel Customer Care's response
                        Dear Mr. Shetty,

                        This is with reference to your post dated 27 May 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 22, 2017
                        Airtel Customer Care's response
                        Dear Mr. Shetty,

                        This is with reference to your post dated 27 May 2017.

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          G
                          gangadhara panda
                          May 27, 2017
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                          Address: 760010

                          Hai,

                          I Have Transfer My PF From My Previous Employer in the Month of july'15.

                          But till now the Transfer is in not successfully.

                          I am fail to understand what is Problem.

                          I Have already Spoken to the Concern Person Of Airetl, but he did not Response.

                          So Please Check & do the Needful ASAP.

                          If You are unable to process, then Please let Me know, then i will take it through to the PF Department.

                          I Have Attached the Screen sort For Your Reference.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            spinella
                            from Bengaluru, Karnataka
                            May 27, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560076

                            Dear client,
                            This is to bring to your kind notice that the airtel customer service is going down day by day.
                            We did not have net connection from 20th may 2017 (Name nikhil raj & the phone number is [protected]), we called the customer care & raised the complaint the next day. Till 4 days there was no service given by airtel. Again we had to call the customer care & gave the complained number. The customer care representative sent a service man & he said the router is not working. So we were highly dis satisfied by the casual approach of the customer care representatives & the service ppl & we called the customer care to discontinue the the broadband connection. After 2 we received a call from airtel service providers saying that they give us free router within 24 hours & reconnect the broad band.. 2 - 3 days over no service man / technician came. So once again we called the customer care to disconnect the service, but the customer care females were so nagging & were not ready to disconnect the service. One representative kept the call on hold & just not responded. We had to make so many calls to customer care. After 6th call we could file a complaint for disconnection. This is how the airtel service in bangalore banngerghatta region.
                            Jul 2, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 29, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 27 May 2017 .

                            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

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                            Verified Support
                            May 30, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 27 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              M
                              Mehulkaps
                              from Bengaluru, Karnataka
                              May 27, 2017
                              Resolved
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                              Resolved

                              Address: 560037
                              Website: Airtel.in

                              I have done recharge for 399 on April 27, 2017. The offer was i will be getting unlimited calls and internet (1gb per day) for 56 days.
                              But since yesterday i am getting my notification that my pack of about to expire and its disconnected today. I am not able to use internet however i am able to make calls.

                              I should be getting benefits for 56 days instead of 28 days on my 2 mobiles [protected] and [protected]

                              Please help resolve the issue.
                              Jul 5, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 04, 2017
                              Airtel Customer Care's response
                              Dear Mehul,

                              This is with reference to your post dated 27 May 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              My last date of validity is 16th feb 2021, but I can't contact a number or dial now. It says insufficient balance though I recharged 499/- unlimited calls and 2GB/day data for 56 days on December.
                              Please help me to get through it.
                              I have done recharge of my father on 20 Sep 2021 and today it shows insufficient balance I'm not able to making calls i recharged 149/- unlimited calls for 28 days. Plz help me to get through it.
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                              4 other people found this review helpful
                              4 found this helpful
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                                S
                                Sdonapati
                                from Pune, Maharashtra
                                May 27, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411014
                                Website: www.airtel.in/monthlypacks

                                Hi i am siva from pune, i have been using airtel dth since 9 months, 2 days i got a message form airtel 'recharge with 509 rs and get all hd channels for 3.5 months. I was recharged it same 509, next day i got error your account is suspended due to low balance, after that i called to customer care they were also not sure about that. They just raised compliant about it and told me it would be resolve within 24 hours, till now i diddnt get response. This was very bad.

                                My register no :[protected]
                                Customer id : [protected]
                                Jul 2, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                May 28, 2017
                                Updated by Sdonapati
                                You guys are deactivated my recharge amount 509. i called to customer care and they were disconnected my call for no reason . this very bad service from AIRTEL, please do neeful, i want my 509 package back.
                                May 28, 2017
                                Updated by Sdonapati
                                Why you guys deactivated my plan (all HD plans 509) without my consent, and a bad experience from airtel dth customer care[protected], will tell to all my friends to not use AIRTEL DTH .this is not good to fraud customers, AIRTEL DTH is a big brand, dont spoil your name .
                                Verified Support
                                May 29, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 27 May2017 .

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 01, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 27 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  Shyamala Vedula
                                  from Salem, Tamil Nadu
                                  May 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 110070
                                  Website: Airtel

                                  I have been to the' AIRTEL Chattarpur store on 24/5/2017 and secured a sim card with no [protected]. After submitting myself to all the procedural checks I find my simcard is not activated. I am asked to come back to get the sim checked and replaced if necessary. I am a patient and I cannot get out of my house in sun because of my disease. If a new sim card does not get activated I find no reason for me to go through this gruelling process.

                                  I DONT NEED YOUR SERVICES. PLease DEACTIVATE THE SIM IMMEDIATELY.
                                  keep the money I paid for procuring the sim for whioch I have no receipt. I SHALL NOT PAY ANY BILLS THAT YOU GENERATE FOR THIS NUMBER SINCE NO SERVICE WAS GIVEN TO ME.

                                  I let go of the eFfort and expenses I incurred in getting the inactive sim.
                                  Jun 27, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 27, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 27 May 2017 .

                                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                  We look forward to receive the required details.

                                  Regards,

                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    B
                                    Bharathi Bhai
                                    from Bengaluru, Karnataka
                                    May 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560095
                                    Website: www.airtel.in

                                    Hi. I just got upgraded from my airtel 3g old SIM card to new 4g SIM card. It has been activated yesterday. I got a message as well. I can't check balance. *121# is not working. Not only that sms is also not getting sent. It is stating error 538. solve the issue ASAP. I can't able to reach customer care also. Hope the issue get solved.
                                    Regards,
                                    Bharathi
                                    Jun 27, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 27, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 27 May 2017 .

                                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                    We look forward to receive the required details.

                                    Regards,

                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      N
                                      Nitin Pandey06
                                      from Noida, Uttar Pradesh
                                      May 27, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      Hi Team,

                                      I was using Airtel SIM services, which got lost on Morning while riding bike somehow it fell somwhre. Request you to please block my No. to avoid misuse of the SIM.

                                      Mobile No: [protected]
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                                        P
                                        Pratyush Raj
                                        from Bengaluru, Karnataka
                                        May 27, 2017
                                        Resolved
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                                        Resolved

                                        HI,

                                        I recently opted for porting from Tata Docomo to Airtel yet, My porting code will expire tomorrow yet the number is no way near porting, I do have received messages from Airtel about your document has been forwarded to Docomo but after that no confirmation has been received, Kindly do the needful as it's very frustrating

                                        Hope you will resolve my query
                                        My alternate no: [protected]

                                        Regards,
                                        Pratyush Raj
                                        Jul 7, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 27, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 27 May 2017 .

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jun 06, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 27 May 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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