Airtel Complaints & Reviews

Hi
This is extremely painful to let you guys know that my number [protected] is not allowing me to make any out going calls and its been more than a month now.

The guy gave me the office number but no once answered the phone ever during a month.

Visited 3 times before and a 4th visit happened today.

Still I have patients but i loose out when I i visited while speaking with the guy that at least you should answer calls if office number is given . I was talking to Mr. KOMAL. He very politely replied that sir may be not able to answer and he shared his personal mobile number and ensured that he will call today any how after activating my sim outgoing.

I said please take care of it as if the office number is shared, it needs to be answered, seems to have some sort of operational issue.

At the same time a lady sitting beside the guy said its a walk in center so its not necessary to pick the call in a very rude manner. Which is not at all bearable for me at least. I also said madam please dont try to cover the faults of your team rather find out the solution if you are not aware about the problem.

I am holding a sim that can not make outgoing calls for last one month and trying to reach you guys on office number, quit occupied not able to come to the office and if I came and tried to share my experience with you guys that doesn't mean that i loose my respect there with that female who got into the conversation between me and KOMAL

Request you whom so ever it may concern that please provide that couch and counselling to that lady that being a boss doesn't mean that you are Ms.Right always.

Expecting a call back anytime between 1:00-03:00 PM

Best Regards
Anthony Vincent Lobo
Contact No. [protected]
Alt No. [protected]

Managing Director
Fame Hospitality
Tanishka Foods Industries
A & A Foods & Hospitality Services

I have raised network related issue in Feb-2017 in Airtel. I was not able to use the no for any calls during my stay in my house as there is zero signal. i have don many follow ups and even paid the amount for 2 month after my complaints. Every time Airtel is not providing any solution instead of that even no one from technical team has called for that, Now Airtel has de-activated my connection ([protected]) just because i and asking about my network issue resolution and since you are not providing any service, so how can you expect payment from customer, i Have raise the network issue in Feb-2017 (SR[protected] and even paid for the bad service, I have done many follow ups and then i stop the payment.

I got a message that I will get unlimited calls and 1gb data into 70 days if recharge 399 then I went to retailer and showed the message and he checked the offer it is available or not it showed us there is availability theb recharged my phone with 399 rupees for getting the offer 1gb data and unlimited calls up to 70 days then I came my home and started using data but there is no data and call balance when I checked my phone can i get back my money

Dear sir,
My Airtel post paid no is [protected] Txn ID[protected] . Kindly send the receipt to my Email rakesh.[protected]@gmail.com. This is required to submitted to my office.

Preety Bhatnagar alternate no . [protected]

As i'm using airtel pre-paid sim card nos. [protected], [protected], [protected], [protected], [protected], [protected], [protected] about from 10 years but from last 4 months i'm not getting the signal inside my home (Distance from katoria about 4 km) so please do clear my issue as we seven persons are using airtel in same home it as became a big issues with our business & friends, so please try resolve this issue. My address is vill - makna, p. O.+p. S.- katoria, dist.- banka (Bihar) pin 813106.

I have recharged my number by rs 399 plan i got 1gb for 28days, i receive message almost everyday from airtel that 399 recharge gives 1gb/day and unltd calls for 70 days. With the increasing competition through other service providers (Point in case - reliance jio) airtel too started offering 1gb/day data for 28 days on recharge of 349. Some of my friends/relatives are even getting 2gb/day on same recharge.

But not me. Could you please resolve the issue. I had been customer since 4 years, sine how i feel cheated now.

Harish
[protected]

Sir my area aritel no single place tower install my land

Address. Vidaiyur village. Thiruvallur dtt
Contact. [protected]

Dear Sir / Madam,

Please note that I had requested for a change of my connection ([protected]) from postpaid to prepaid in April 2017. During the conversion of postpaid to prepaid, I had a negative balance of INR 750 (i.e. airtel owes me the money) in my airtel app. I was told that I would receive a cheque from airtel with respect to the aforementioned amount in 45 days, however its been more than two months now and I have not received any money.

Further, even after repetitive visit to the airtel store at HSR Layout and meeting with the staff member Mr.Shashi and doing recharges, my number has still not got converted to a prepaid number. I had put an airtel pack of INR 449 which gave me unlimited calls and 1 GB data per day from the airtel store at HSR Layout. However, I have been unable to make calls / send sms / use my internet packs for approximately two months now.

Whenever I call the customer care, I have been informed that the number still reflects as a postpaid number but the status reads as “deactivated”. However, on visiting the store, I have been informed time and again that my number has been converted to a prepaid number. Even after repetitive complaints, I do not see any resolution being provided by the airtel store at HSR Layout even after continuous calls and visits to the store. I have also been promised that I would be receiving a call from the store regarding the issue getting resolved but nothing has happened till date.

Today even after repetitive calls, the store person or the manager has not picked my calls. When finally the store person Mr. Shashi picked the call, he was okay with me taking a connection from competitor service providers viz. Vodafone or any other service provider.

I have been using airtel connection ever since I have had a mobile phone (approximately 10 years) and it’s a long standing relationship with airtel for me till today. Even my company has a tie up with airtel for postpaid connections under the Common-User-Group (“CUG”). However, the crude and lethargic behavior of the people at the airtel store in HSR Layout (including his manager) has put me through a lot of physical hardships and mental strain in the recent two months.

Hence, request you to consider this mail as a strong complaint from my end and request you to refund the money (approximately INR 1, 200) that I have lost to airtel.

Kind regards,
Vyshnavi

Money got deducted for an ebay transaction but ebay showed it as failed, please refund it asap. All was fine until after the money was deducted and went back to ebay page, it showed as failed transaction and when checking purchased orders, it showed as "payment pending".
Please fix this issue by tomorrow. I need this money urgently.
Transaction ID:[protected]
Amount: 3211.12
Please refund it asap.

Hi

Since airtel being a no 1 network, very sorry to say nobody is there to answer the call in english.

I tried to contact them for my reinstallation of dth connection, pune.

But i dont know how to communicate them thats why? I am sending a complaint.

If possible somebody from airtel cal and try to do the reinstallation.

Regards

Kapilan s
[protected]

Dear sir i have got a massage of airtel company regarding attached my adharcard to my no [protected] but when i went dealer of khatauli jansath road then he says me submit ₹35 as company fee but other company doing free of cost so please do any action of this dealer

Ever since I got Airtel, my data consumption has been 2 GB / month max. But from the pst few days it has gone up to 1 GB / day and without any reason! There is no change in my activity but still.. Fraud company with pathetic service.. changing to Jio

My Airtel postpaid connection abruptly stopped working on Sun 21May17. It was not showing the airtel 3G symbol on the phone. Mine is an iPhone 6 and it was trying to search the signal in vain. I called up their 123 helpdesk no from a different airtel phone (btw came to know that they will charge after the first 3 minutes) but they said that it could be a sim problem and so go to the nearest airtel service center. Being Sunday, I had to wait till next day to to go to Airtel service center at Medavakkam, Chennai (opp tp Honda showroom) at 10 am. They asked me to wait though I was the first guy in and then asked me to get a PAN card Photostat. I went out and got a photo copy and then waited for my turn. Then the lady said that I should give the Aadhar card. I gave the aadhar no and then they asked to take the biometric finger print. I was not happy at this as it was invasion in to my private information for a problem created by Airtel. The lady was so rude in her behaviour that in that case bring the original aadhar card itself. I walked out. Then I went to the airtel express showroom at Navalur Chennai. They also wanted a hard copy of aadhar card not even PAN card and the aadhar no. I had to step out to get the soft copy of my aadhar printed and then gave it for a duplicate sim card submission. Meanwhile my card was still active when they checked through an internal SMS method. Still I am waiting for the no to be activated as it takes another 4 hours. They also charged 30/- Rs in addition to the pain that I had to undergo and the time that I was out of the network missing valuable calls. This was the worst service experience in my last 12 years with Airtel. As they grew arrogance have come into every aspect of their service.

I got my new nano SIM yesterday but the messages are not coming, as well as the *121# is also not working. Hence i am not able to check balance as well as the messages which is very crucial when we require OTP.
My no. : [protected]

Hi, cancel my post paid connection and convert into prepaid connection with immediate effect. I am not interested to move on, because they services now a days is very poor.

The executives are not responding the my questions

Mob no:[protected]

Dear sir/madum,
I aniket raskar have been using my airtel no for last 5 years where i had provided my identity no but recently i went to change my sim to micro one and found that it is issued on some one else name. And i want to keep the same no as its shared with majority of my contacts, banks and watsapp. So please let me know what can be done. I am ready to resubmit my documents.

I was 3 years Act broadband customer. I got Cal from Airtel like we are giving offer like 999 plan Unlimited calls with installation charges. I said already I using is Act, but plan is k . But I can't spent again one more 1000 rupees for installation. So they said that I have to submit last 3 months Act bills then installation charges also free . Then I ask them to process. All documents collected by their person include with 3 months of Act bills as well. I got new connection on Mar 3 2017. April month I got bill, I gets shocked . They added 1099 plan with installation charges. Then I registered the complaint, after completing the more then 20 days discussion finally plan got change to 999 Plan . Still that installation charges are adding in my bill .. From march month am paying the amount of interner charges . Still 1000 rupees pending .. Last 2 days before (22/march/2017) my landline number got bared due to non payment today (25/may/2017) my intenet also gone .. they bared both internet and cal ..

There is no fault in my side . They gave wrong /foolish commitment to the people for the money. I can't be fool even knowing the truth .Hope you understand.

Yesterday, Today I talked with person from your customer care . But still my problem is not solved .

Airtel connection given by him :
[protected]
Mohan Raj (not sure)

Airtel distributer
[protected] I think he is a boss for mohan Raj )

My Number
+91 [protected]
+91 [protected]

I request superior officers, Kindly check this problem .
It's serious .

I have done internation roming and than also call are not going call are disconnected in 1 sec plzzzz check fast i am in singpore than also call are not going and also call me fast only incoming are coming and outgoing are not going plzzz check fast we have a big problem plzzzz do it fast and contant me fast: +91 [protected] do fast my complani and call me fast

I have recharged my number by Rs 349 plan for almost 4 months now and I get 1gb for 28days. With the increasing competition through other service providers (point in case - Reliance Jio) Airtel too started offering 1gb/day data for 28 days on recharge of 349. Some of my friends/relatives are even getting 2gb/day on same recharge.

But not me.

I raised the complaint to the customer care to which they replied - 'it varies from number to number' and that I will soon get it, which didn't happen.

I have been a customer of Airtel for 7 years now. And it's a shame that people buying new airtel connection are getting the benefits and not me.

Please resolve the issue as soon as you can or you won't leave me any choice but to port the current number to other service providers.

Dear service team,

Hi, this is Suganthi from Pondicherry having airtel prepaid connection no. [protected]. I lost my mobile a week back, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

I have already informed the customer care to block it, but still it looks to be active. I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Suganthi-Pondicherry-605107