Sir my number is [protected] & [protected] and I want to port my number to jio. I request to generate port code and i receive port id which is i given to jio store and he give me a jio sim and taken a jio sim. he told me that after one week automatically port in jio. but till not no response from airtel. This is clearly misuse of market power and they are clearly deying customer rights. I want this complaint to go to trai and want to take legal action against such type of arrogant mobile operators. I want to port out from airtel and want to continue with jio. Please look into this and take legal action against airtel.
Mobile number - [protected]
Operator - airtel
Name - Amit Yadav
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Airtel Customer Care's response Dear Kashifzia,
This is with reference to your post, dated 5 April 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 09, 2017
Airtel Customer Care's response Dear Kashifzia,
This is with reference to your post dated 5 April 2017 .
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response Dear Kashifzia,
This is with reference to your post dated 5 April 2017.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd