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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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A
Aryan Ray
from New Delhi, Delhi
Apr 25, 2017
Resolved
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Resolved

Address: 110080

As I already discussed my problem regarding First Recharge.. I have submitted all details and my other number as demand by airtel administration before 7 or 10 days but still no response and no process forwarded against my serious problem.
It is ok for me if they are not able to solve my problem... Then please refund my money which I paid along with my documents that I submitted to purchase 2 new no. ( As already discussed)
I don't want to be join a company which have so many problems in starting.. so close my numbers and please refund my documents and deposited money..
Thank you
Jun 8, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Airtel Customer Care's response
Dear Mr. Ray,

This is with reference to your post, dated 25 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 27, 2017
Airtel Customer Care's response
Dear Mr. Ray,

This is with reference to your post dated 25 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 07, 2017
Updated by Aryan Ray
I had submitted 2 times my contact no. But the response is same and no call or help from airtel company
May 07, 2017
Updated by Aryan Ray
Again I post my no. - [protected]
Verified Support
May 08, 2017
Airtel Customer Care's response
Dear Mr. Ray,

This is with reference to your post dated 25 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Raghu Nani
    from Hyderabad, Telangana
    Apr 24, 2017
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    Address: Hyderabad, Andhra Pradesh, 500060

    Sir i need call list of my husband no [protected] 3 months
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      K
      Kai726
      from Gurgaon, Haryana
      Apr 24, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600087
      Website: www.expressavenue.in/?q=content/airtel

      My Airtel SIM no. [protected] got damaged and I had purchased new Nano SIM in Airtel Store in Express Avenue Mall, Chennai on Sunday 23/04/2017 around 2: 30 pm asked them to convert to post paid. It was informed to that it will be activated by 4 to 5 hrs. But it did not happen. I tried calling them multiple times in their landline no. For my bad luck no responsible person in the store attended my call.
      Next Day, Monday I didn't lose my hope, I tried calling them again and again then at last someone picked the call, I informed that my SIM is still not active they told me that there is some error in the SIM and I was suppose to go there and collect new SIM there. After that they told me that I don't need to visit them my post paid SIM will be active in 2 hr and they will call back to me. But nothing happened till now @ 10:43 pm on 24/04/2017.
      Now, my turn for next day begins tomorrow I totally lost hope in Airtel & Airtel Store in Express Avenue Mall.
      I had paid Rs. 300/- for this SIM activation/post paid. My kind request please activate my SIM I am missing plenty of calls and in future I will never turn back to Airtel Company that too this Airtel Store at EA mall, Chennai.

      Let me Port out choose other network, please don't frustrate the customer with fake promises and irresponsible behaviour.

      Regards,

      Vijay Raj. U
      [protected]
      May 28, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 25, 2017
      Airtel Customer Care's response
      Dear Vijay,

      This is with reference to your post, dated 24 April 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 27, 2017
      Airtel Customer Care's response
      Dear Vijay,

      This is with reference to your post dated 24 April 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        N
        Narasinga
        Apr 24, 2017
        Resolved
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        Resolved

        Address: 560033

        Hi,
        Have recharged 399/- on 17 Apr 2017.
        Which offers me unlimited voice calls local & Std, including land line, 1 Gb per day.
        Attaching the screen shot.

        Issue 1: dead low speed internet 1.3 to 1.7 Mbps.
        Attaching the screen shot.
        Issue 2: charging for calls from main account hiddenly.
        Issue 3: call drops for unlimited voice calls
        Issue 4: auto forwarding calls with out our intervention.
        Issue 5: when I call customer care and complain, irresponsibly cut the phone after raising complaint and sent the SMS saying that the issue has been resolved .
        Attaching the screen shot.
        I request to everyone please stop using airtel network ..and to government to take action that this company looting everyone's hard money by this fraudulent way.

        Regards,
        Narasinga
        [protected]
        May 28, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 25, 2017
        Airtel Customer Care's response
        Dear Narasinga,

        This is with reference to your post, dated 25 April 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 27, 2017
        Airtel Customer Care's response
        Dear Narasinga,

        This is with reference to your post dated 25 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Jul 15, 2017
        Updated by Narasinga
        Hello, don't post false information, so far, nothing has been resoloved, now validity also completed, I am sure, no one will subscribe with airtel in future after my review.
        Please close airtel, if you can't do proper service, guys, please go with Jio. It will be number one without any dought.. Thanks to mukesh ambani.
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          B
          Bisevikho Kera
          from Darbhanga, Bihar
          Apr 24, 2017
          Resolved
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          Resolved

          Address: Aizawl, Mizoram, 796007

          4g data network is horrible at my location. I am staying at the heart of aizawl. I hardly get 4g signal. 3 g signal always fluctuating.2g gprs very slow.

          Congestion is not the issue. Its same even at 2am. Can the network be
          Improved? Or should i shift my residence to get better network? Right now i am located near cm' bungalow.
          Or should i use some app to improve the network quality? Please suggest!!!
          May 28, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2017
          Airtel Customer Care's response
          Dear Mr. Kera,

          This is with reference to your post, dated 24 April 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 27, 2017
          Airtel Customer Care's response
          Dear Mr. Kera,

          This is with reference to your post dated 24 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            suriya889
            from Karaikal, Puducherry
            Apr 27, 2017
            Resolved
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            Resolved

            Address: 611111

            I have recharge my airtel no [protected] with 244.When i check the offer validity was 56 days.after recharge i have check the validity in my mobile. and it shows 35 days validity. I have called customercare more then 10 times but noone responce my calls. So check my offer status on my mobile and update my recharge details with corresponding to the offer validity.
            May 31, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 27, 2017
            Airtel Customer Care's response
            Dear Suriya,

            This is with reference to your post, dated 27 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 28, 2017
            Airtel Customer Care's response
            Dear Suriya,

            This is with reference to your post dated 27 April 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              srinivasu.1908
              from Sirsilla, Telangana
              Apr 24, 2017
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              Address: Krishna, Andhra Pradesh

              I'm complaining about talktime recharge i got a message from company rc with 14 get 16 tt. But i didnt get that. I received message 3 times.3 times i recharged but i didnt get money 3times so please take my complaint solve it as soon as possible. Thank u sir
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                S
                SU Banakara
                from Pathankot, Punjab
                Apr 24, 2017
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                Address: New Delhi, Delhi, 148101
                Website: www.airtel.com

                I recharged with 399 to my mob No [protected] but my sim was not of 4G so I am not able to use my data services.. provide my amount back to my airtel money account so that I can use my future transactions ... Customer care executives are providing different information...
                Apr 24, 2017
                Updated by SU Banakara
                I am reacharge my mob no with 399 on 22 April 17.. but my sim is not of 4G .. so I am not in position to avail my offer... So refund my money back or give same benefits to my another Airtel no.. or give same facility to my New 4G unable sim of same no...
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                  V
                  Vinodvv
                  from Delhi, Delhi
                  Apr 24, 2017
                  Resolved
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                  Resolved

                  Address: Kurnool, Andhra Pradesh, 518001

                  I have raised a request on 14th april 2017 to convert my post paid airtel number "[protected]" to prepaid. The signals wentoff on my old postpaid sim on the same day after i submitted the request in the airtel office. I got the signals after 2 days (16th april 2017) on my new prepaid sim. When i call customer care for activation of services on my new prepaid sim, the customer care guys said like details not reflecting at their end and asked me to follow up with the airtel office guys where i submitted my identity and address proofs. After following up multiple times with airtel office guys and customer care guys after 7 days my details were reflecting at customer care guys level (24april 2017).

                  But when i asked to activate the services, they denied and asked me to call 59059 for activation. When i dailed 59059 from my prepaid number its not working.

                  Got fed up with this process and came to know how worst the airtel services and the response everytime i get from airtel with eta of 48 hours is irritating me.

                  As of today its my 10th day without my sim connection... Where you can understand my situation. Hopelessly updating here out of frustration as my final option.

                  Planning to remove this connection after couple of days if this is not working any more.

                  Dear airtel : " if you dont know/want to resolve a customer complaint, then fine... Good bye... Forever!!!

                  In case of contacting me... My other number is [protected].
                  May 28, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 25, 2017
                  Airtel Customer Care's response
                  Dear Vinod,

                  This is with reference to your post, dated 24 April 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 27, 2017
                  Airtel Customer Care's response
                  Dear Vinod,

                  This is with reference to your post dated 24 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    G
                    ganeshkcmce
                    from Bengaluru, Karnataka
                    Apr 24, 2017
                    Resolved
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                    Resolved

                    Address: 560055

                    These is Ganesh K C. number [protected]
                    In airtel app in my phone it showed me that there is unlimited call and unlimited data with no further information they provided. i taught i got same as my friend got (he has got 1gb/day and unlimited call). but for me u have only provided 1 gb/ month and unlimited call.
                    why?
                    if i was not upto the offer why did u shown it in my airtel app.
                    i have attached screen shot and i have details regarding recharge.
                    i[censored] did not respond i will apply in CONSUMER COURT.
                    May 28, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 25, 2017
                    Airtel Customer Care's response
                    Dear Ganesh,

                    This is with reference to your post, dated 24 April 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 27, 2017
                    Airtel Customer Care's response
                    Dear Ganesh,

                    This is with reference to your post dated 24 April 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      P
                      PPANDA
                      from Pune, Maharashtra
                      Apr 24, 2017
                      Resolved
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                      Resolved

                      Address: 700102

                      Dear Sie/Madam,
                      I have purchased the Airtel SIM card in 2008 from Airtel store with all the proper document of my name (Prasanta Kumar Panda). Today I wants to change 4G sim and go to the Airtel Store Ciny Center 1 Saltlake but they told me it is not my name. the number is [protected]
                      Please let me know in this case what i will do

                      Best regards,
                      Prasanta Kumar Panda
                      Jun 8, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Apr 24, 2017
                      Updated by PPANDA
                      Another point, the Airtel store ask me to do a postpaid connection of this number then the owner name will change
                      Verified Support
                      Apr 24, 2017
                      Airtel Customer Care's response
                      Dear Mr. Panda,

                      This is with reference to your post, dated 24 April 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 26, 2017
                      Airtel Customer Care's response
                      Dear Mr. Panda,

                      This is with reference to your post dated 24 April 2017 .

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 08, 2017
                      Airtel Customer Care's response
                      Dear Mr. Panda,

                      This is with reference to your post dated 24 April 2017.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                      Regards,

                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        ajaysingh08
                        from Bengaluru, Karnataka
                        Apr 24, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560068
                        Website: Airtel

                        I have been using an old plan till date which is 1600 rs (65 gb data and 8mbps speed).
                        Airtel has already migrated to new plan with v fiber tech, which is of 1149 rs (100gb data and 40mbps speed)

                        I was facing many issue related to my connection, i wanted to disconnect the airtel services so i called to customer care, asking for disconnection.
                        Then they told me about this plan (1149 rs). And told that my connection will be migrated to the new plan within 10 days.

                        I called after 10 days probably on 12th day, to ask for the status. The customer care executive told me that he will fix it in another 5 days. After hearing that i was like, please disconnect my connection i dont want to continue with airtel. Then they forwarded the call to the concern department, where another executive told me that he will give me 300 rs discount post activation of the plan but it will take 3 days of time. I told ohk fine i will give 3 days of time. But now when i called them after 5 days from that day, they are sying it will take aging 20 days.

                        So it is nothing but they are delaying the activation of the new plan so that they can keep me on the same old plan and can take some more money out of me.
                        And there service is so frustrating that i have almost gone mad and wanted to yell over them. But now i just want that either they change to new plan withing a day or two, or they disconnect the services and connection. And one more thing i should not be paying based on my old plan for the rest of the days, because i have raised the request in the first week of april which is way ahead of my billing cycle.

                        Thanks and regards
                        Ajay singh
                        [protected]
                        Ajaysingh. [protected]@gmail.com

                        Airltel broadband number: [protected]
                        May 27, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 24, 2017
                        Airtel Customer Care's response
                        Dear Mr. Singh,

                        This is with reference to your post, dated 24 April 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 26, 2017
                        Airtel Customer Care's response
                        Dear Mr. Singh,

                        This is with reference to your post dated 24 April 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                          Ravi Channavajhala
                          from Nellore, Andhra Pradesh
                          Apr 24, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500033
                          Website: airtel.in

                          I have charged my phone with net banking on April 18 for INR 200. The amount never reflected on balance. I filed a complaint and they gave me a complaint number PR[protected] but so far it is not addressed.

                          I charged again on April 21 for INR 360 again with net banking, the transaction ID is[protected]. So far no credit into my balance.

                          Whats wrong with Airtel? Why are they messed up? Why they are cheating and ripping off customers? Went to TRAI website to complain, TRAI referred me to Airtel support numbers. Is there a way I can escalate this day light robbery by this messed up service provider called Airtel.
                          May 27, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Apr 25, 2017
                          Updated by Ravi Channavajhala
                          It's a whole day since the response from airtel team. Typical of their style, no followup, let alone resolution to my issue. Totally frustrated.
                          Verified Support
                          Apr 26, 2017
                          Airtel Customer Care's response
                          Dear Ravi,

                          This is with reference to your post dated 24 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          May 02, 2017
                          Updated by Ravi Channavajhala
                          What details? Nothing has been credited to my Airtel account nor a refund has been processed. What games are you playing? This is a public forum and people can rip you to shreds if you try to answer as if you have responded but in reality you didn't. Where does this deception end? Either you credit my 560 INR or refund it. I will be exploring number portability to other carriers in mean time.
                          May 02, 2017
                          Updated by Ravi Channavajhala
                          If you think you provided the resolution, share it boldly on this public forum. I dare you.
                          May 04, 2017
                          Updated by Ravi Channavajhala
                          Even today my balance shows 0.39 Paise. I can't send SMS or anything, although I can still make calls I don't see how much is deducted and what's my pending balance. WTH is this? Is this a service? Why is it taking more than 2 weeks resolve a simple problem. I paid 560 INR and I need to see my balance when I send the USSD code *121#.
                          May 05, 2017
                          Updated by Ravi Channavajhala
                          Pathetic, shameless and devoid of any conscience that's how I describe Airtel. What an effed up company.
                          May 09, 2017
                          Updated by Ravi Channavajhala
                          25 days and counting without any resolution. But wait things just get only lousier with Airtel. I received a call from Mr. Manoj Kumar 2 days ago asking me to submit my entire bank statement from April 14th till the current day so he can ensure that no credit has been issued. Two things to note here, Airtel wants to violate my privacy by peeking into my bank account so they can make sure they haven't issue a credit, what the heck is that? Secondly, rather than inquiring internally to see if customer has got his money refunded or not, they pushed the onus of proof entirely on customer. Anyone heard this before? I have to prove I didn't receive any refund so they can issue refund. What an asinine company. Is it any wonder that Airtel is sinking faster than a Titanic? The moral of the story is a toothless TRAI has no control on the rogue companies like Airtel who are at will to mess around with customers. God help this nation and its keepers.
                          May 19, 2017
                          Updated by Ravi Channavajhala
                          Thought I post an update. The shameless organization called airtel hasn't resolved this still. They kept my 560 INR and and just jerking me around still.
                          No resolution yet but the tragicomedy continues. Got call from Airtel asking me lo and behold the nature of complaint and when it was lodged. OMG!!! We are back to square one.
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                            Vipul Aurora
                            from Delhi, Delhi
                            Apr 24, 2017
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                            Address: New Delhi, Delhi, 110030
                            Website: Airtel Money

                            Call from [protected], Imposing to be a company executive asking for urgent money transfer using Airtel Money to the calling mobile number.

                            Reference No:[protected]
                            Fraud Mobile Number: [protected]
                            Amount: Rs. 5000
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                              D
                              dhansree
                              Apr 24, 2017
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                              Hi team,

                              There were 2 fradulent transactions made through my credit card 10, 000 rs each at airtel pymt-billdesk on 24th april 2017.

                              Could you please make the transaction void and confirm me at [protected]@gmail.com.

                              I need this to be done as soon as possible.
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                                psgeorgefernandes
                                from Bengaluru, Karnataka
                                Apr 24, 2017
                                Resolved
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                                Resolved

                                Address: 560043

                                George

                                I have purchased a number for Rs.3000 and its been registered on my name. I got activated but didn’t’ receive the incoming. I complained to the customer care. Then later I got call from same number which somebody is calling me from Andhra Pradesh with the same number mentioning, that number belongs to him. He is getting incoming and outgoing calls.
                                I have send several mails to Airtel appellate, they are not responsible nor problem is resolved.
                                The exact problem is this number is already sold to somebody in AP and same number sold to me. Its registered on my name. I too paid first bill too.
                                I have been asking Airtel to resolve the problem but they are not doing so.
                                What shall I do? Shall I sue them or is their any other options?
                                Suggest please
                                May 27, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 24, 2017
                                Airtel Customer Care's response
                                Dear George,

                                This is with reference to your post, dated 24 April 2017.

                                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                We look forward to receive the required details.

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  V
                                  vishu chaubey
                                  Apr 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaunpur, Uttar Pradesh, 11010
                                  Website: www.consumercomplaints.in/new_complaint

                                  Sir my name is shashikant. I have one airtel simcard which no is - [protected]. I was purchase it's from uttar pradesh jaunpur district. It's old sim. It's not fit in 4g handset. When i was resizing it was damaged. I want new airtel nano size sim. Now i am in new delhi. I want my new sim card on my delhi address. I want sim from uttar pradesh. Can you send the simcard on my address.
                                  Jun 12, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 24, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Chaubey,

                                  This is with reference to your post, dated 24 April 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Apr 26, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Chaubey,

                                  This is with reference to your post dated 24 April 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  May 12, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Chaubey,

                                  This is with reference to your post dated 24 April 2017.

                                  We were waiting to receive your contact details to enable us to address your concern.

                                  Since we have not heard back from you, we trust your issue has been resolved.

                                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                  Regards,

                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  My name is Ajay Mahtha and my airtel mobile no. is [protected].I have sent sms stop to 1925. But it is not activating and my data pack is about to over. I do not want to pay extra bill.
                                  Hi sir I am elampirai from tamilnadu.. yesterday I buy a new Airtel Sim card.. when I open it, it was damaged. What can I do sir
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                                    P
                                    Phom
                                    from Kolkata, West Bengal
                                    Apr 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Dimapur, Nagaland, 798625
                                    Website: [email protected]

                                    Sir, i have lost the SIM but i replace the same number with submitted the documents, they provide me as same number like before, i started to used it, two weeks i used it, but later the incoming and outgoing service was blocked.
                                    Please kindly activate the service.
                                    Mobile number is [protected].
                                    Name. Longjei L phom
                                    F/name. Y.Lukto phom
                                    M/ name. L.Manphen
                                    Address. Longleng district.
                                    State. Nagaland
                                    Village name. Bhumnyu
                                    May 26, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2017
                                    Airtel Customer Care's response
                                    Dear Longjei,

                                    This is with reference to your post, dated 24 April 2017.

                                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                    We look forward to receive the required details.

                                    Regards,

                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      preetcivil
                                      from Palwal, Haryana
                                      Apr 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Palwal, Haryana, 121102
                                      Website: www.airtel.in

                                      On 23.04.2017, i have swaped my number [protected] to Airtel 4G sim.
                                      After swaping i am not able to send or receive any sms. please resolve this issue.
                                      Feb 15, 2018
                                      Complaint marked as Resolved 
                                      RESOLVED
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                                        Priyabrata Pani
                                        from Bhubaneshwar, Odisha
                                        Apr 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: Khordha, Odisha, 751003
                                        Website: www.airtel.in

                                        I am residing in bhubaneswar backside of sum hospital. My mobile no [protected]. I do have 3 post-paid connect in my home.

                                        But my network airtel shows only one signal point in my phone.
                                        Calls always disconnect/ call bfreaing etc..

                                        I lodged a complaint with customer care on. I have raised complain reference no[protected] on 15.04.2017. Please take appropriate action...

                                        Priyabrata pani
                                        May 27, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 24, 2017
                                        Airtel Customer Care's response
                                        Dear Priyabrata,

                                        This is with reference to your post, dated 24 April 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 26, 2017
                                        Airtel Customer Care's response
                                        Dear Priyabrata,

                                        This is with reference to your post dated 24 April 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        My balance got deducted while i was doing an online recharge of mobile no [protected] of Rs. 255 via netbanking, but recharge was not done.

                                        Please check

                                        Divya Nanda
                                        [protected]@gmail.com
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