Airtel Complaints & Reviews

I have received a call from one of the sales representative pitching for stock trading call at 1:35pm on 05-April-2017 asking for stock tips

Even after telling her that i will register a complaint if i receive a call from them.. she goes forward and replied back to register complaint.

Received a call from [protected].

I recharged my airtel number from my airtel app, the amount was deducted from my bank account where as my airtel number was not recharged.
bank statement shows a payment of rs 235on POS PAYUST00000 AT AIRTEL2/RAJ/PREPAIDTXN#[protected]
PLEASE REVERT, I tried calling airtel customer care but didnt got any reply.
the amount of rs 235 was debited on 4/4/17 in my account.
i recharged the mobile number with the MY AIRTEL app and the mobile number on which the app is active is [protected].

Hey an advertisement call before calling is annoying please remove that advertisement ever call i have to wait 10-15 sec hear your annoying advertise it irritating in every i call please remove that if i am satisfied i will recharge 349 if your advertisement continues i vil go to port please do this with immediate effect

Dear service team,

Hi, this is Mr.Bhavanisingh from mumbai having airtel prepaid connection no. [protected] I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Bhavanisingh mumbai 400 004

Hi,

I am aware of the fact that my prepaid sim has been suspended by the service provider as no recharge was done in the last 90 days.But how do I get it activated back or should I purchase a new sim.

And please be informed that I am currently in Hong Kong and was advised by your support team to visit the nearest Airtel Office which is not possible here.

Kindly guide me on this at the earliest.

Regards,
Divya

Sir, i have postpaid connection since 3 yrs facing connectivity problems no signals mostly all times facing huge problems lodged several times complains but no solutions kindly improve your network for customers who are paying you monthly rents in return there is no services offered from your company after several times complains is company realy concerned for their network in delhi if so why cant they improve in sector 24 pocket 21 why no signals why people staying in that area migrating to other networks is your team concern for the problems faced by cutomer staying in that area. Is any responsible person in airtel to understand the problems of network issue i guess there is no one since 3 yrs not solved in future also dont think so.

Dear sir i m using postpaid services since 4 yrs and from the start begening i m facing network issue signals poor network fails and call drops i have raised my complains several times since 3 yrs but no action just person comes survey done they say we will apply repeator but now they say they dont have revenue output from ur area so we cant bear cost of repeator and cant help for services improvements so i m paying every month 1050 and if...

Dear sir/madam,

I have been associated with your network for past 6 years. Now i am having an trouble to activate my airtel sim card, since it has been de activated due to non payment. One of the executive called ma and stating like you have an due of Rs 764 please pay Rs 500 only and the remaining amount will be weaver from our end. This conversation happened on one month ago. i have paid Rs 500 and intimate the same to that guy he replied like since your sim card has been deactivated you have go to nearest airtel office and get the new sim. then only we can able to activate. As he said i have went to nearest airtel office and bought a new sim for same number. they said like weaver amount will be pass on 2nd of Mar only after that your sim will be activated. I was called that same guy yesterday to know the status of my sim card activation his words are rude and he providing incorrect information day by day. initially he says sim card will be activated within 24 hours. it cant. then he say like aftet 2nd April only sim will be activated. now he is saying like we are not yet start your activation process. it will take some. more time to activate. i dono this the way they treat the customers. i want the superior to take action on him. If not please do let us know to whom i need to escalate this issue. the person name is Prabhu(As he mentioned over the phone not sure wether this is thier original name or not) his contact number is [protected]. Let me know the activation status ASAP.

Thanks
Krishnan
[protected]

Sir, I am using your services past 6 years with no [protected][which is converted from BSNL].Now I am in usa past 6 months and i met heart attack.I got messages in my cell till 22 02 2017.after that I am not getting any messages.I used this no only to all of my transactions. Now what I have todo to get messages and working. I shall return to India On 25 th of this month.Pl. kindly do the needful tome.Thanks. my email is [protected]@gmail.com

I followed the procedure given for SIM SWAP from 3g to 4g. I got a message for confirmation where i had to type 1. I did the same for which i got a msg
"Wrong HLR GOLD SIM, Please try again with correct HLR sim number"
When i contacted customer care i was told to repeat the same procedure but to no avail. I had already contacted the customer care only after trying a few times. Customer care executive was inefficient and just...

I have a family plan and being charged extra consistently for 3 months now in spite of complaining every time. Say, i have 1000 free minutes and i use only 500 minutes out of it and then 200 minutes within cug then ideally i should not get extra bill but you are charging me for 200 calls saying cug charges. First month i noticed this i called 121 and your guy accepted the issue and reverted the amount, same happened next month as well. My only issue is that why do i need to call you every month to do when you have assured that this will not happen, but no action is taken from your side. I am frustrated.

Last month here i was assured that this will be resolved but it did not. You guys are just adding up to my frustration by failing to resolve after so many complaints. What do you expect me to do now. Also you never compensate the losses and frustration. Its like you don't need customers at all.

Mobile number - [protected]

Dear Sir,
I am experiencing unexplained 3G data uses on my Airtel prepaid number [protected] since last 2-3 months. Each month, on one random day I suddenly start getting notification regarding data uses even when the phone is not being used.
Last month over 700MB was deducted between night 3 AM to 5 AM and the phone was idle at that time. Similarly, today (4-4-17 at approx 8:30 PM) 50 MB of 3G data pack were deducted and it continued till my main account balance became zero. No internet was being used. Also, in my phone software updates occur only with wifi connection (not with cellular data). The customer care is unable to identify the problem.
Please look into the matter and do the needful
Thanks
Saket Kumar
Lucknow
Airtel Prepaid user- Number [protected]

EMAIL TO AIRTEL ON 04 Apr. 17

Dear Sanjit/Santoshkumar S/Saumaryaranjan Panigrahi/Puja/Sanjit Behera,

1. To say the least, AIRTEL has done precious little in last 15 DAYS to reslove my complaint. And to "rub salt on my wound" I am seeing your advertisment of claiming fastest network in the world about 50 times morning to night. Thats travesty.
2. Airtel network speed as reveived by your so called engineer in/outside my residence on 24 Mar 17, is from ZERO k/s to 300K/s and I remain DIS SATISFIED, though I have paid the last bill very reluctantly on 25 Mar 17, even before receiving the bill electronically.
3. I am left with no option, but to record that I WILL NOT PAY THE NEXT BILL, till my current problem is resolved satisfactorily.
4. You are requested to PUT UP this mail for apprising your COO/CFO/CEO, or anyone else who can respolve the deficiency in service.
Regards,
Brigadier VP Singh, VSM (Retd)
[protected]
[protected]@gmail.com

Hi Team, I am getting msg from airtel that m nt making usage from my airtel number. However I am using this number in Intl roaming. I am doing recharge once is a month or 2 months. What is the criteria to retain the number. I am doing balance query recharge and sometimes sms also. If you have any specific criteria to retain the number then do let me know. I am using this number for more than 5 years .

Dear, Sir
My mobile was lost before 2 years was having an idea sim which i have ported from airtel to idea. it was my lucky and vip no.:- [protected] . This no. is attached with my many bank account and aadhar card. because of these there is a big chamce of privacy theft. These no. was distributed to all my Business partner, friends, and relative. i am trying to activate my im for 2 years at local airtel & Idea centers, I am also compliant airtel costumers care bay mail but i cannot get any assurance and help, their is no response.
plz help. Kindly contact me:- [protected], [protected],

waiting for a postive response.

Thank u

your's sincerly
yakub mansoori
[protected]
Sendhwa

Greetings,

This year January month, Airtel charged a Wrong bill saying that i have activated a Blackberry data account and charged 7999/ -, however I never did and I use a Microsoft WIndows mobile.

They are now saying only 4500/- can be waived off and the remaining amount cant be waived off now and will have to wait. I waited for almost 4 months now and no resolution from their side.

I dropped some mails to Airtel and out of frustration i used by Abusive words with *** in between them.

Now, today . They have suspended my number completely. I cant get incoming/outgoing facility. The local Airtel shop said if my number is in suspended state for 6 days my number will become de-activated permanently. This could be probably due to the words I used, .

Offcourse, I m just a normal human being and get the frustration if I dont get a solution for 4 months.

How should I approach Consumer court and get back my number.? Please help

Our landline no. Is[protected]. Our internet connection always shows unstable. DO NEEDFULL for ths as soon as possible.

Airtel is the most hopeless mobile network provider. I recently took a sim card and a 4g router. The router goes out of service every week and it takes 2 weeks to repair and start service again. Its causing a hughe loss and inconvenience to me and my business. Under the name of scheme they have already taken 4 months advance and every month service goes off for two weeks. I want my refund or else i am going to consumer court as my business mails have stopped, my other phone 3g bills have gone up 3 times due to non service of airtel.

Respected sir
I applied for MNP on 08.03.17 from Andhra airtel to Kerala airtel.Sim activated on 16.03.17.In airtel andhra sim my balance was rupees 392.After porting to Kerala my balance was not credited .My no.is[protected].See my consideration and do the need at the earliest.I spoke to customer care and even on mailing, my problem not solved.

Applied for three 1mbps (Each) connection of bb about a month ago. Was promised lead time of 15 days for copper and 20-25 days for rf. Till now only one connection has been activated and that too with poor response.

I planned to switch over from some other service provider to airtel by thinking that this is a better company and wud provide good service.

But the worst experience i had with the service. Airtel representatives not picking my call since last 7 days.

Anuj jain