Airtel Complaints & Reviews

Sub: Want to Surrender Airtel Broadband Service (User Id: [protected]_dsl)

Respected
Sir/Madam
I want to surrender the Airtel Broadband Services because of the costly service of your connection and also the poor services.
We don't want to use your connection in future. So please surrender our broadband services. Immediate Effect.

Thank u
Millennium Media
User id: [protected]_dsl
Telephone Number: [protected]
Relationship no: [protected]

I have postpaid 10 connection of airtel in a circle.
And we are not getting signal of there tower at our residence from last month.
when we taken there plan they assured us that if any such type of problems occur they will certainly solve it.
i have lodged a complain on airtel site whose refernce number is PO[protected].
Complained to the subscriber many time.
But resulted with no output.
Please help me out

Dear, Respected Sir/Madam_
I'm here to telling you about the network problem in my locality. I'm Jamshed Ashraf belongs to a local area i.e Village Baretha Khijarpur, PO Dingarpur, Tehsil Bilari, Block Kunderki, Distt Moradabad U.P. Here including me all of the airtel users are too unhappy to this network problem.It's become too hard to survive with Airtel, many of the users already had ported their numbers to other providers. But I'm not on these, its not the solution of our problem.I wants to digitalise my India and it will started by the little efforts o[censored]s..
And I have a plot in middleth of the villege.
So I hardly request you to sent the surveying team in my village to provide us a Airtel Network Tower for our better life..
_Your User

I already have three pre-paid and one post-paid

1) i applied for broadband & fixedline. Airtel website showed my area (Amritpuri) is feasible from [protected].

2) airtel website suggested me the plan feasible to my area. (Amritpuri east of kailash)

3) airtel executive told me that they will collect the documents and payment. (25th aug approx)

4) i surrendered my other broadband connection...

I was using my dongle in laptop, and 135 MB 2G data was remaining in my no.[protected]. It does not reflect the remaining data in laptop, so I have to cross check it again after inserting in mobile.
Yesterday, for using even less than 2 hours in the night, all data got eliminated, while just browsing. I had earlier made a complaint to the Airtel team to see how come the data reduction is at such a huge pace. They were not able to rectify that, but still I continued using the sim and infact applauded them for atleast making an effort, though it was done after multiple followups, and remained unresolved.
But the main issue is that after that all the remaining main balance of Rs. 65 was also deducted. I called the customer care and told this about this mishappening. This type of incident has occured earlier also. Yesterday finally he informed about a service by which this type of incident can be avoided of deduction of main balance, post data expiry. He activated that service and said that main balance won't be deducted, until the customer itself messages 'start' on 1925. But he refused to refund the money deducted.
My question is that if this service was available, previously why did not the customer care team had informed me, even after multiple interactions. Previously also balance has been deducted like this. And also it has always been so difficult to keep inserting the sim in mobile and laptop for cross checking the remaining data. So if such a service was available, why was not it made available to me at that time only?!!
And this time also, it was quite impractical to believe that 135MB 2G data can finish within 2 hrs in browsing, so I did not cross check in devices. I have been coping up with Airtel, inspite of such huge data elimination speed and costlier plans, just because the customer care team previously used to atleast work over the complaints. But this time not only did they had hidden the fact of available plan, but also not refunding back the money, which was lost due to absolutely no reason.
I will wait to get a response and a proper resolution this time, and till that I am not using their SIM.
I can be contacted on [protected]/[protected]

Yesterday i purchased a voucher which purchased 20 rs i came back home and after some time i scratch the card with a coin smoothly it scratch and gently i entered the scratch no in my mobile no to get recharged but it should invalid no printing mistake at second last number not clearly mentioned is 3 or 8 kind do my need ful and sole my problem.

(Complaint No:[protected].
I have given my proofs on 1st of September to convert Airtel prepaid to postpaid. (Chennai Region)

Also the address verification completed by 2nd Sep itself. My number got disconnected on 2nd September @ 10PM.

By 3rd September around 11AM i got network for just around 15 minutes in new sim and my call verification has been completed. From that point of time again network got disconnected and till now (Sep 5th) i couldn't use my number as i didnt get network. I have approached customer support in person and thru call. Still none to address this issue.

Sick of your airtel.

I want to complaint against airtel money. There is no helpful thing that clerfy what will happen. No one is responsible for this.
I have recharged my number from airtel money but recharge will not done. I have contacted to air tel customer care again and again but they didn't give me any satisfied answer for inconvenience. Only they asked about airtel money mpin & say update airtel money app. This is a total fraud policy of airtel company.

Dear Sir I want to know incoming outgoing calls and duration no : [protected] please help me because I am in out of station I want to know just monthly usages of calls and message expense because I have to plan and control it and data usages also required so that here by I request you to give the details as soon as possible and give me positively thanks

Raised request on 28aug. Nvr received callback. 30aug eta changed to 2sept. no callback, had to call cc. call from Bangalore central unit for transfer on 2sept confirmed will b done in 5 days. I ll b in China from 9sept tll yearend. New tenants might misuse & I shouldn't b charged. Sr:72203478. Called cc, system down. Can't help. Mostly Dc on ivr waiting for 10 mins

I mistakenly have recharged a wrong number '[protected]', now i need to transfer the amount of 1000 back to [protected].
Pleasae share the solution as soon as possible.
This need to be done very soon else the person might use all the amount and it might not get rtransferred back we have also tried with 'WRC (WrongNo) (TransID) (Amt) (CorrectNo) Send To 59109' but it is giving no keyword found message

My number is [protected]. I have raised a MNP request from Airtel Chandigarh to Airtel Ahmedabad on 29th Aug 16, and on 1st Sept 16 i received a msg as that your no will be ported by 2nd Sept 16 23:30. And my UPC was AP381678.
Then my old SIM blocked on 1st Sept night so I replaced the new SIM in the mobile and I am calling on 59059 to activate it
But “ cellular network not available” is sowing on mobile screen and call getting disconnecting.

Now it has been to days my portability is not activated yet and phone is dead from last 2 days.

I have called several times on Airtel customer care ( Req. no[protected] and they always saying
“ porting is under process and due to technical problem it is getting late and will be resolved by the day end.

MNP normally does not get this much time now I am sick of service of Airtel.

People are saying Videophone is better in Gujarat still I port my number in to Airtel but it seems I was wrong because of this worst experience.

Can anybody will help me to out of this hell.

Regards,
Pramendra
Alt no. [protected]
[protected]

In roorkee uttrakhand bt ganj is the most populated area and an airtel tower is hosted here in between all the residents i am also suffering from some problem like headache and noise pollution caused due to generators and the biggest problem is radiation caused due to harmfull rays there is also a danger of tower falling of tower from building as it is located on one of the oldest building of roorkee . It is my humble request to remove all towers and take strict actions

Airtel does not give customers a way to reach out to customer care services to provide support.

They have cleverly made all their data or recharge plans in a way so that customer has to forcefully keep on rechrging.
It does not end here.they nake the data or any rechRge drain out soon so customer has to recharge multiple times. For example for 2 min they drain out about 11mb of 3G.

THIS AIRTEL SCAM HAS TO STOP. All they have is their fake advertisements.

I recharged my airtel no [protected] with Rs.102 from retailer for 3 G data validity for 28 days as I got offer message. But as per message the validity period of 3 G data is 28 days but I got only 2 days.
So please either return my amount in terms of balance or provide me 28 days validity for using the 3 G data as mentioned in the message.
Regards
Monika singh

HERE is Alok. no-[protected]. i have recharge for this number, 101 for 1 GB 3G data for 2 days . But when i stat to use then i shoked speed is worst, any site open in 4-5 minutes and second page impossible. when i complain that please check this then they said i have registerd your complain and solution will come on 5th of september . i said please return /refund, i will use other company service, they said no i will never refund. what is solution ? only I don`t want ur service now, worst and fake...

My airtel DTH customer ID [protected], was suspended for more than 3 months. Every now and then I got calls and received SMS from airtel for recharge with no. of different offers. Similarly on 25Aug16 I got a call from Nihal Sharma, "Special Janmastami offer for you, Recharge by Rs110 within 15 minutes and get 6 months validity." I recharged within 10 minutes but DTH was not activated. I contacted Nihal Sharma several times. First he told me it will be activated by 11pm, then by 12pm. next day within 48 hrs but it was not activated till 29Aug16 when I contacted customer care and it was activated. But daily burning rate was deducted during that period and offer was not fulfilled i.e. validity was not given for 6 months, only recharge amount Rs110 was given to my a/c. I have sent no. of e-mails and had conversation with airtel DTH representative but offer was not fulfilled. This is not the first time that airtel has cheated me. On Nov12 I recharged my DTH on a offer "Recharge by Rs1220 for 6 months and get 6 months free." But I got only 3 months free validity. On Nov15, Dec15 and Jan16 I recharged my DTH by Rs207 each as I got SMS every time stating that recharge by Rs207 and get 1 month validity but never extra validity was given. Validity was given only for Rs207. Request to give offer validity of 6 months as told by airtel.

Yesterday night I received a message that my mobile number has been successfully ported from Vodafone to Airtel. Today morning I Called 59059 to activate my number. But after that Airtel Network on my cellphone is gone forever. I called 198 twice to solve this from my friends Airtel Number. I visited Airtel gallery in the afternoon. They told me that it will be activated by the evening... Still problem not solved. I have missed many important calls because of this. and I am not able to call anyone because I am using only this number for calling purpose.

I recieve a same text more than 20 times repeatedly plz stop ur messaging service nd i don't get my new offers
Recently i recharged an amount rs.154 which it was 1gb in offers paper at retail shop nd now i got only 500 mb not more
I get txt offers much which are too high
I need u to reduce my call cost also it costs more than 1rupee for 10 seconds...

I had a landline phone cum broad band connection (ph.no[protected]. the phone never/ rarely worked. last month while paying the bill in cash (at cash deposit machine ), i told about my complaint at same airtel office (housing that cash payment machine, but again one another month has since elapsed, my said phone never worked and bills are raised, where as i could make /receive any call.
anoop