Airtel Complaints & Reviews

I yugandhar m lost my micromax cdma phone with sim bearing no.[protected] in secunderabad few days back..and when i approached airtel shop at bapuji nagar they checked and said it is on my name..and i am using this sim card for last 5 to 6 yrs..may be got from kukatpally area that time through submitting my docs...initially it is coming switchedoff..now a days we are receiving msg saying that above mentioned number is ready to receive calls..we are suspecting that some body is using this phone..
I sincerely request the concerned, to look into this issue and further requesting you to block the sim card immediately.
Regards.
M yugandhar([protected])

I have a postpaid airtel mobile connection no [protected] having relationship no [protected] which i am using since last 4 years. I have ported this number from bangalore to hyderabad in feb 2016. I was in ethiopia since oct 2014 and the phone was on international roaming. My bill used to be rs 600-800 per month. After porting the number while in india i started to ethiopia on 19 feb 2016. On 20 feb i received an sms from airtel stating that my mobile is downloading some data and informed me that he is stopping the same. Then i received a bill of rs 20406.31 on 26 feb 2016 instead o[censored]sual rs 600 to 800/-
Airtel is unable to tell me any details other than stating 23.99 mb downloaded, where as i have not downloaded any data nor visited any internet site. Airtel is not answering my specific queries.
On 20 apr 2016 airtel disconnected the mobile and i am in ethiopia with out any communication to my family in india. There seems to be no proper mechanism in airtel to resolve grievances of customers.

I have converted my post paid mobile number ([protected] ) to prepaid. Before closing my connection, i called the airtel customer care, they informed me "not to pay a penny".

But when i reached airtel shop, i was asked to pay 275+20, when said. The customer care informed me not to pay anything, but they said " we dont bother about customer care, you have to pay to close connection". When i paid the amount. "i asked them should i pay anything after this?".
They replied you dont have to pay anything. I closed the connection by paying amount asked by them.

But later airtel customer care was calling to my alternate number which is not used by me.(Still my number is alive). To pay another rs. 810.

When i come to know about this. I called to customer care and reached a customer care . I was informed this amount will be waived off from our side. You dont have worry.

But now i am continuously getting calls to the alternate number which is not used by me.


I am completely disappointed with airtel post paid customer care


They dont have relationship between their own airtel shops and airtel customer care.

I lost my airtel sim card that No. [protected] and got no help from your customer care to block it.I request you to kindly block the sim immediately.Kindly let me know about your action on my email id [protected]@gmail.com

I am using airtel sim card since last 4 year, i am facing these problems since last 8-9 month.
1.Call dropped during conversation.
2.Network busy problem during conversation and at dial time.
3.Voice is not clear during conversation.

About these issues i have complained 2 time to the airtel but they didn't take any action.
So please take an action against so that problem could be resolved.

I am Shubhamay De. I have a idea number [protected]. I use it for more than 4 years, NOW I received sms from air tel that My number transfer to airtel in 8 hours. But i dont port my number by any mean.

I conducted with airtel store they told me this number have a port request in Karnataka post paid circle.

I also conducted with idea they told that there is no port request in my number

How it is possible, I AGAIN SAY I DONT REQUEST FOR ANY PORTING
[protected][protected][protected][protected][protected][protected]-------
For your understanding i write the sms whis i got

SMS1

Activation UPDate:
Televerification has been successfully completed for your airtel no. [protected]. For further updat, SMS STATUS(mobile No) to 121 from airtel Mobile or to [protected] form any other no.


SMS2
Reference no 68943898 for your airtel mobile has been registered on 20-apr-2016 10:39. The same will be closed in 8 hours. For status update, SMS SR(ref no) to 121

[protected][protected][protected][protected][protected][protected]--

What is happening here .. I don't did any port request... i dont received any televerification call ... And my number will going to port !!! or will use by someone else...


My Details
Shubhamay De
Indrapuri Coloni
Nabapally
Barasat
kolkata
west bengal

Sir i had done recharge of Rs 320 on[protected] of my dth id - [protected] . I had done this recharge through my airtel app by internet banking sbi.
The amo of Rs 320 was deduct from my a/c but recharge not done.
I was complaint at customer care and website also my complaint no. Is - DT[protected] but did not solve my problem. I've sent my bank statment on airtel email id but did'nt refund my 320Rs. Please sir kindly solve my problem.

We are running the organisation in the name of elshaddai enterprises

We are using idea cug with 4 nos, but the airtel people sending bills to our address relationship no [protected], bill no.[protected] with 9 different

Numbers, we are not using that numbers, we complaint to your santhome

Airtel office by covering letter and also in your e mail id but you are not

Stoppng the bills. Kindly verify the account and settle the problem

Imediatly please call us on our e mail id

I had requested for an airtel broadband connection ac-[protected], on 24th of march 2016, they assured me i will get a connection within 3 days. They collected signed copies of address proof and id proof with 1000 rs activation/installation charges and also 200 rs for notary certification of address proof as said by the associate .

After a week of followup i was told there is no service to my area and my money will be refunded,

There has been no refund yet after providing bank details for neft transfer .

Airtel has wasted my time and has taken my money without any refund, i was assured before making the payment that there is service to my area which has been denied after i made the payment.

I request my money be refunded, i cannot do more followups on this

Main porting te msg keta c
Frrr menu company walon msg aya c 29rs ch a2a 10p mint call lye 4week lye
Me recharge v krwa Lea c bttt mere number [protected] te ehh sakeem activate nhi hoy plz request aw mere ehh complant te jldi tn jldi koi aQshen Lea jve
Mera mobile number [protected]
And mera name gurpreet Singh aw

1. No proper network coverage anywhere in India. If you are at the center of the city you will get full network. Slightly if you move away the network keeps fluctuating. You can't even have a proper uninterrupted 5-minute call.

2. Recently, I applied for my mobile number relocation to Hyderabad on 8th April and still it is not done. I did not even get any information from the customer services that my sim will be blocked in this process. It's 13 days now since the portability application and my number and the sim both are blocked. Even when I tried to lodge a complaint online it says my number is invalid. Why the hell do you provide online services when for everything you have to visit their store.

3. I have 2G Internet pack, this also doesn't work most of the time. Basically, it's just a trick to cheat the people and force them to use costlier packs. On top of that even when you have the 2G plan and you don't even use it, they charge you extra apart from the plan rate stating that you have exceeded your usage limit.

People have enough problems and issues in their life. If would be of great help if you guys don't aggravate it by these non sense.

I am facing a network issue from airtel. Call drops and when i try do calls or receive calls the voice cracks and drops for every 5 seconds. This happens from february 2016 in location koyembedu & padikuppam area at chennai. When i have raised a complaint to airtel, they say nothing can be done as of now problem may resolve in 24 hrs or 24days or 24months/years. They ask me to change the provider or my location. I am staying in heart of the chennai city and not in remote place.

Hi this is Deepika Sharma My No. is [protected], I converted my Postpaid number into Prepaid number, even after that from last 2-3 months I start receiving the bill of Rs. 34.76 . I dont understand how could this possible even i am not using my no. much, previously it was on Corporate plan with Hindustan Times, when i moved out i changed my connection. Presently I am out of India and when ever i visit India i use my no. and recently i operate my all the major accounts via same no even after out of India. Please look into this problem.
RSVP

Thanks,
Deepika sharma
Email Id.: [protected]@gmail.com

I am C.Ranjithkumar from tiruvannamalai. i would like to inform that my airtel prepaid number [protected] is lost yesterday (18.04.2016). so please block my airtel prepaid number until i again get that number.

Dear sir,
That if i did't paid a bill "airtel will send me in jail" with my all friends where i called from [protected] this number... My all friends are getting call from this number [protected] by airtel..
किसी को बदनाम करना, मानहानि का दवा कर सकती हु, जिस जिस को कॉल किया है वो सब गवाह है इस बात के की ाकिसे बदनाम किया जा रहा है,
I never said i will not pay a bill but there was some emergency so i was stuck but that not mean airtel will do this work

I have reported to police station & crime branch that someone is spreading fake news about me

But now i came to know that is airtel..

Airtel fixed line (Broadband) no: [protected], account no: [protected], taken the connection as advanced rental plan for 6 month(26th july 2015 to 25th jan 2016). On 18th jan 2016, received mail and massage from airtel that my plan will be renewed on 26th jan 2016. Plan name: airtel-arp-ul (5+1) abhinandan 699 15gb (4mbps/512kbps) combo plan, amount rs 699 per 1 month. There is no where written that my combo plan will be changed to monthly plan and i need to contact customer care to retain my combo plan will change in monthly rental plan. Then airtel company is sending a monthly bill which they are not supposed to be without the concern of the customer. They should disconnect or call up to confirm the same.
Is it not airtel company making a customer confused/fool to satisfy their own condition?
I need to pay 3 months rental bill around rs.2500.

I am feeling cheated and have not expected a company like airtel to do like this.
Please accept this a complaint. Hoping best decision and suggestion.

Thanks,
Debasmita
Mail id: [protected]@yahoo.Co.In

I have raised few questions on deactivation of my prepaid number, Nodal officers are giving reply which is irrelevant.
Even though after communicating with Airtel Nodal officers, Again they are giving the same reply.

When I enquired with 121, they are giving proper reply, Deactivated card can be obtained only in Airtel Head Office, Santhome But the Nodal officers will ask us to go ARC and apply which is not applicable.

Nodal peoples and Appetite officers who are staying in Airtel have limited information and gives us foolish / Stupid answers.

Don't get connected with Nodal / Appetite(Foolish / Stupid peoples), Instead call 121 and get your reply.

When ever you get reply (EMAIL) from AIRTEL, you will see that in the last line mentioning that "Customer is more important", don't believe that. These are tricks to cheat the customers.

I have faced this type of problem multiple time, so complaining and want the public to be more aware

I want to convert my airtel post paid connection to prepaid. I went today 19/04/2016 18.45hrs to aitel galley sector 17 vashi, navi mumbai, maharashtra 400705 and the executives not process my request. Mr sandeep(One of the executive) told me that system down and your request can't process at this time.I replyed that i will come tomorrow after 7.00 pm with all documents. He told that after 7 .00/pm they can't process the request.My suitable timing is that daily after 7.00pm because my office romind between 8.30am to 7 .00 pm.The gallery timing is up to 7.30 am that mentioned in the gallery door.

Despite paying on time... Airtel is still harassing and asking for more money...

My relationship number is [protected].

September bill is of rs 968 paid amount is rs 970
October bill is of rs 2101.37 paid amount is rs 2100 (Attached cc statement)
November bill is of rs 1553.24 paid amount is rs 284+900+365= rs 1549 (Attached
Cc statement)
December bill is of rs 1625.31 paid amount is of rs 1625 (Attached cc statement)
January bill is of rs 1775.26 paid amount is of rs 430+190+900 (Attached cc
Statement)
February bill also paid on time of rs 1780 attached (Bank statement)
March bill of rs 1313 paid and confirmed by you...

Still april bills shows previous balance pending of rs 1057

Hope this works and they solve my issue

Regards,
Shritam
[protected]

I was complaining regarding no network in my area i can not call and can not use internet. For this i complained to airtel many a times they gave me false assurance and wasted my time.At last they were saying sorry sir we are unable to provide u the services. This is cheating with me i am mentally harassed i paid the bill also so lost of my money too.