Airtel Complaints & Reviews

Date: 14.04.2016 10.44 hrs.
Mobiletashan service has been activated in my mobile:[protected] without my request and a sum of rs.35/- has been charged from my a/c. Txn id n[protected].
Since i don't want the above particular service, i request to refund the amount of rs.35/- immediately to my a/c.

Respected sir,
I undersigned mr vishwas popat more, i have received a notice dated 11/4/2016 from bharati airtel ltd under the subject that complaint regarding unsolicited communication from my mobile no-[protected], further contended that on 4th april 2016 an alleged unsolicited communication received from my mobile no by the someone dnd registered subscriber and therefore due to alleged violation of the tcccp regulations my mobile no is disconnected .
I say that on 4/4/2016 i never send any msg or communication to any dnd registered subscriber, i had already called to bharati airtel ltd for clarification of the above said notice, thereafter information was received from bharati airtel ltd that some unsolicited message has been sent from my no, and discription given by the airtel company regarding the said alleged unsolicited message, after going through the contents of the message which has informed by them, i am not concerned with the said alleged message and the said alleged message is not relating to my day today affairs, and further informed me that bill of my mobile connection will be finalised and issued after 21st april 2016, there is no any fault on my part, the day to day transaction depends upon my this contact no, therefore i am sustaining huge loss.
Hence it is my humble request to you, be please reconnect my mobile services.

I had auto renewal facility for my data pack of 1gb28days till 13th april 2016. I wanted to discontinue it, and so tried the*121# with all possible cides, in vain for about 3 hours. Then, called up customer care who very promptly deactivated the service. I got an sms to the effect on 12th april. My ref no. Is rmodc[protected] dt 12/4/2016, 23.09 hrs.
On 14th april, at 00.02 hrs, my data pack was renewed, ignoring the deactivation done by customer care!!!
So, i called up customer care in the morning, most of the time was spent listening to their boring hello tune. Finally the service person said that it cannot be deactivated by customer care personnel!!!
And that it has to be done by the customer only.
Why was this not told to me in 12th? And how come i got the deactivation message?
The supervisor then tells me that i have to use the net pack and that he can do nothing about the inefficiency of the system!!!

Is the sole purpose of airtel to loot their customers?

Airtel ought return my talk time of rs. 252 and deactivate my netpack properly and effectively, which they are refusing to do.

Airtel number [protected] - i raised a request to close the service. They did not close the account and charging me from 2 months till date. I came to abroad 2 months ago and dropped a mail to them. Called them several times. Logged a complaint in face book also but they said they will call back but never did. Almost 20 times they said this and never did.

My number is now - +1-[protected]

I have airtel sim card . worst kind of network these people provide and show advertisement even in forest they get network. For god sake please correct network in town's than go for forest. Who ever calls us we cant hear anything again. I stay at shahupuri, kolhapur, (Maharashtra.) In main city there is network issue we don't want network in forest. So plz take necessary action on network issue

Hi,

My name is naresh jain and i applied for iptv hd connection few months back and paid a sum of 3500/- to airtel sales executive.

I have been told by airtel executives that iptv hd connection will not be possible and payment will be refunded.

My airtel account no is [protected].

I have sent airtel this very mail many times. I was told that the problem would be resolved by 29th july, 2015.

I have been given dates again and again but no refund is being made from their end.

I request a full refund at the earliest from airtel.
I am attaching the customer enrollment form as well.

Hi,

I have paid my bill for [protected] which was Rs 2604 in cash at airtel store and the number is deactivated 6-7 months back but all of sudden i am getting a call from an unknown number who says that he is an advocate from Delhi and have filed case against me in Delhi court. When i called to the customer care, the executive told me to mail on [protected]@airtel.in with my concern but when i got the reply it was shocking and disappointing as they are not able to find any details updated in their system about bill being paid and request for number deactivation, i have to pay this amount again which i find is not fair. When i called back at customer care to ask for proper resolution, Airtel Customer Care people are asking for receipt for the bill paid, i told them its been 6 months i dont have the receipt and since the bill was paid by cash and after learning that i dont have any other proof for paid bill now they are pressuring me to pay this amount again.

Hoping to get help from here.

Are not change my Setobox
air-tel id [protected]
stb no. [protected]

I Have Recharged my Airtel dth on 30 march 2015 and on that day relocation was done but the technicians said if i face any problem and not getting signal then contact me(technicians).But from that day onward and till now i face signal problem, whenever i called that technician he said he will come but he not.I also call to customer care and said all my problem related to signal disturbance, i paid rs.150 to technicians but whenever i call to customer care they say me to pay money, they also abuse with me and said i send technician but no one came.whenever i call customer care i have start from start what happen to my stb and problem related to signal i am tired saying one thing all time. my complaint no.50878956 of[protected],[protected]:50951972.
my id no. [protected]. customer care cheat us and make us fool

Hi, I have been using this number almost for 10yrs now and since 2013 I have started using the 3g net. However since last year I am facing network issue in regards to the 3G internet. Whenever I try to use the internet the complete network goes off and it starts fluctuating between 2G and 3G not only that as my network setting is on auto I also tried to select network manually as told by the representative from customer service. He also informed there is a 3G network problem right now and you are trying to resolve it do u think it should take more than a year to fix the problem and do you believe after going through all this people would believe that your 4G network is the best. Not at all and yes I am paying for 3G and not even getting 2 G network which is really pathetic. My address is sai savera, bhosale nagar, hadapsar, state Maharashtra, city Pune, zip- 411028. After using this network for such a long time I do feel that you should resolve this problem in priority and please do train the customer service properly. Hope this time my problem gets resolved.

We have taken airtel sim card 6months back and since the day till today severe call drop is there pune hinjewadi phase 3. When we complain to airtel customer care people they just raise complain and the next day without informing us they will just close saying we have planned and implemented soon so worst response never expected from airtel customer care people. So worst kind of network these people provide and show advertisement even in forest they get network. For god sake please correct network in town's than go for forest. Who ever calls us we cant hear anything again we have to call back. Even when ever we try to call any one it takes 5min to connect, after we dial the number.

I have purchased airtel broadband last year in may month. As per my airtel representative the plan of broadband was for 6 months and if i want to renew it i have to contact him. But after 6 months plan got automatically renew and i am getting bill. And one more thing that the plan was prepaid plan so how can i get bills?
I tried to contact airtel customer care and they had also taken my complaint to close the connection complaint id is 65524950.Still i am getting call from them to pay your bill. Kindly resolved my issue.
Airtel connection mumber :[protected]

I will inform you that in last 15 days they will deducted the amount todays they can deducted the 90 rs ..my number is [protected]...in which number deducted the [protected]...

Airtel has the most pathetic customer care executives, they handles complaints carelessly. They log a complaint and say you will get a call back from seniors and nobody calls back.
Firstly they gave me a wrong SIM card and when I asked them to deliver home, they denied saying you need to get it from the gallery.
Please re think before taking any services.

We have 28 cug numbers for our official purpose in bsnl and we changed the same numbers to airtel already. But we are not received the bill yet.
mobile [protected]

Sir,
I am having the worst experience of service provided by airtel.

I had a mobile postpaid connection with vodafone #[protected] and was approached to get it ported to airtel and agreed. It was supposed to take 7 days.
It is now 4 week since the process was initiated and since the end of march my service from vodafone is discontinued. However, till date i have not received any service on the airtel sim. I have...

I want to complain about my no [protected] in which I changed my bill plan 4 month back but ur customer executive remains msg me about additional bill payment plan check my bill status nd make correct bill other wise close my account nd I'm not gonna pay any bill

Airtel is refusing to share with me the incoming call details of my sim (Phone no.[protected]) citing customer privacy. I am the customer and what is the logic here ?
I am attaching a screenshot of the last communication from Airtel's customer grievance cell based in Guwahati. Kindly notice the kind of English their executive write. I believe these kind of incompetent employees just do not want to work and they harass customers by citing silly excuses.

Is there any law that prevents a mobile network service provider from sharing the details of incoming calls to a customer's own sim?

I recharged my DTH on 22 March for one month but it was closed on 12 April 2016 while its due date should be 22 April. I want to complain this matter to you to please give me the information regarding this and I also take this issue to the airtel digital but it was un-listen. Please help me to get justice regarding this and also help me to redeem my amount or give me information.

I live in abbaiah reddy layout near kaggadasapura. I applied for a new airtel broadband connection on 01 april 2016.Executive came to me and collected the documents and promised that within 48 hours the technical team will install modem.When he askeid for the money i enquired whether i can remit the money at the time of installation. But he insisted that this is airtel policy and need the payment to register the connection. I received a message on 05 april mentioning the account number and order number.Also stated that within 3 working days i will get a connection. When i called customer care on 06th they said tech team is working on the installation and within 24 hours modem will be installed. On 10th i called the customer care and then they informed me that the network box is full and they cannot give any new connection. If airtel was already aware that they cannot give any new connection in my area then why they keep on advertising in the area about new connection. Everyday i can see new posters with different executive names mentioning that for new airtel broadband connection call them. Now need to wait for 20days for the money to refund. When i called customer care to raise a complaint, they were reluctant to do so. Dont understand why they collected the documents and money even after knowing that new connection is not possible in my area. And no one from airtel informed me about this non availability of the connection until i called the complaint team. ..An april fool by airtel. Now i need to wait for 20days to get back my money.