Airtel Complaints & Reviews

Hi,

I made a recharge of rs 1839/- on 15th april against my digit tv account [protected]-001. I was told that i would be getting a 3 month duration validity. On 17th when i switched on the tv, it started giving me the error that i have insufficient balance. I was later my the customer care that i need to maintain a minimal balance only then i can watch tv.

My question is very simple, when i have already paid for my account validity why do i need to maintain additional balance to watch the tv? Isn't this a fraud way of making money?

Airtel money is a method to loot people. I had 1600 in my airtel money wallet, but now airtel has blocked debiting facility of the wallet and hence i cant use the wallet anymore, 1600 is looted by them. Airtel number is [protected] and i wrote to airtel.[protected]@airtel.com on 12th april 2016 but they never replied. I submitted all my verification id cards, bank account details and xerox copies and even photo, but they did not care to unblock the account. I even posted the same issue on the facebook page of airtel but never received any help!

First airtel blocks the wallets without any intimation, then they confiscates the amount with no intention to release it. Totally wrong. Previously too i have faced similar issues with airtel money. I think its high time to stop using airtel money totally by one and all, and opt for other e wallets which dont harass customers and users this way and loot them.

Ridiculous service from Airtel.
Took a postpaid sim from SIMS pune 2013.
Left Maharastra in 2015 so didnt use the SIM.
After 2 months got a call from legal department of airtel to pay 2000 rupees and got a warning that will file a case.
Next day itself paid the complete amount and closed and deactivated number i none condition and the lady from legal department promised that i wont get any call or mails regarding this number after paying this money and deactivating this number.

Surprise after 3 months daily 3 times call from Airtel i have to pay Rs.1280 again for next 3 months.

This is unacceptable.Airtel is looting normal people.Please help i want to sue Airtel and would like to make sure big corporate wont torture people like this in future, .

Hi, this is srikanth from hyderabad, and I got unknown call's from [protected] this mobile number regularly, but they won't talk or reply... So please help me, how to solve my problem... And if possible please provide full details of [protected] this number...already I give a complaint also, But I didn't get any response from service provider... So please solve my problem as soon as possible...

I have been constantly fooled by airtel executives time and again regarding the broadband connection.
I am taking followups from the day I have given my documents and made payment for first three months to them.
The process started on 8th April 2016 and from there on I am into constant misery.
I have sent a complaint on the below Ids, but to my shock the reply I get is that your concern will be resolved in 2 working days. Shouldn't these kind of issues be looked into at the top most priority ?
Email Ids- [protected]@in.airtel.com, [protected]@airtelworld.com, care.[protected]@airtel.in

There is no customer support at all and I am feeling really helpless at this point of time.

Hi,
i have airtel costumer
i was mnp from loop to airtel at that time they gave scheme for loop costumer 200 mins free life time. Now few Days back sms came from airtel "your MNP benefit of 200 mins for local mobile call is being withdrawn from your airtel mobile no. and so n so...
this is really froude. they specifically told all loop costumer 200 mins free for life time and now they art is backing of there words. this was not expected from airtel company.

Ordered new dth connection in sangli, maharashtra on 6th april 2016 through their online site. Received message immediately that, my airtel digital tv id is [protected]. And company person told me, i will get connection within 4 hours. Then no any communication by company till 8th april. I called back to same number, then someone else (New company representative) asked me another number and told me i have to need register again (May be she was looking for her target completion). Then i called at customer care and registered my query, with the ref number 50843095.
After registering complaint, someone called me from company and assured me, i will get connection before 1pm of 9th april. Then after no any communication by company or local engineer. On 9th april, at 4 pm, i again called customer care for 2nd time and asked about my status. Again same reply by company person, please wait half an hour, we will fix your issue.

Since 9th april i didnt received any call till 14th april.
Then i received a call on 14th april from some local vendor, unknown lady was on the phone, she was very rude and talking like, " we dont need you"
Even she was not ready to accept that, she received my order on 6th of april. As per her opinion, company reported them on 14th april (Which was pure lie).
I am really wondering about such bad service from a well known bharti group. Company should contact customer and ask to wait for connection installation or share the issue/problem. No call from customer service department, no any call from local vendor, no any call from engineer.. Very bad experience. I will never recommend airrtel dth to anybody.
Problem is not with the installation period, but with the zero communication by the company. (Like customer is not much important to the company)

I've requested for a cancellation of my airtel post paid number which I bought for using internet. I've hardly used that due to very worst signal strength. I have called the customer care many times and i was told by one of the customer care person that due the shriram gateway very close to our residence we may get poor signal strength.I stopped using the number for our internet and i requested a customer care person for cancellation of the number. Till now it was not cancelled. I have paid the bill even when i ws not using the number for the past three months. After i asked for cancellation thinking that it might be cancelled i didn't pay the bill for the month of march. Several times I've told the customer care persons to cancel the number. Now they are asking to pay the bill for not using the number. Now bill for next month is also generated . Kindly cancel my number.My airtel number is [protected].

Dated 16.04.2016
To
The operations head,
Bharti airtel ltd,
Delhi.
Sub: non receipts o[censored]tility bill
Dear sir/madam,
We are using your following airtel mobile numbers under corporate plan but we have not received the hard copy of monthly bill so far at our registered address which is a-212 c/307, tirupati plaza, street no-1, shakarpur, delhi-110092.
Airtel mobile numbers under corporate plan are as follows:-
[protected], [protected], [protected], [protected] and —
It is therefore requested kindly send one consolidated monthly bill for all the above mentioned mobile numbers at our registered office address and mail the soft copy of the same at [protected]@devmconsulting.com and [protected]@canirbhaya.com also so that we can make payment to you in time.
I hope you will do the same at earliest as we are waiting for your bill to make the payment on or before the due date i. E 21.04.2016.
Thanking you
For of devam consulting pvt. Ltd

(Director/authorised signatory)

Sir,

Recently i was portabile my SIM card from idea to Airtel that time their executive offering lot of post paid plan and then i decide to convert my sim from idea to airtel .i would like to mention that fully fake offer that they are provide to me after converting to Airtel (fully cheating to me-Mrs.Pritee([protected]), Now she did not pick my call too for my queries.its realy upsetting me for their bad customer service.

I am writing this complaint because of their bad service & fake postpaid plan promise .earlier i was raise complaint to airtel regarding this matter but till a time its not resolved from their side.

RAMSHAD NP([protected])

I have a 3G SIM no [protected] since mar 2013. Now when I travel I normally recharge my 3G data for around 33 to 500 MB. When I switch on the data connection for internet etc, the icon comes and one recieves smses regularly in all states but i am unable to get internet or data download for that matter. I normally use mthisnin my Samsung tablet GT3100 with all settings in place including data when roaming, but in the last few months that I have been travelling to whether it has been hyderabad, bangalore or chennai it does not cannect to data.
The surprising thing is that when I connect to my home Wifi system, it works perfectly. I have also shown it to a authorised service centre who have certifed that the tablet is in perfect working condition. Please resolve this at the earliest or else I may have to switch service provider. Regards J P Nath

Dear concern,

I have change my network for aircel to airtel ([protected]) post paid . I have submit documents and cash for before one and half month in tirupur lakshmi nagar near om sakthi kovil appachi nagar area in smart telecom office but no response in this office marketing person karthi ([protected]). So please arrange my network portability my contact number [protected]

I have a MyPlan with Airtel and recently increased by 3G data quota. After 2 weeks when I was about to get my bill - I never received any bill e-mail. I checked my 3G pack and I had 80% balance available. 5 days back when I checked I had consumed 70% but I was on 2G. When I contacted Airtel they say I have consumed 3G and they sent me notification - which I never received. Also I should get full 1G every month which I didnt.

My issue is not resolved. Airtel is scamming users.

Dear sir!
My [protected] number is nor port in to airtel.
Present network is aircel.
Iam trying to three times.
That error message is...

I bought a new SIM card (no. [protected]; SIM no. H1 [protected] [protected]) on 6th April from a local Airtel shop. But I did not get any signal till today.

I made contact with the Airtel customer service FOUR separate times through http://www.airtel.in/forme/home/needhelp.

In the last query (reference no. PR[protected], I was promised that I would get signal in my phone by the evening of 13th April; but nothing happened.

I would like to see the issue resolved ASAP.

Thanks.

My airtel karnataka no is [protected] . I had a balance of rs. 625 later it became rs. 116 all of a sudden last week . A few times when I tried to activate 1 day net pack money gets deducted but net data doesn't come even today when I tried activating 1 day net pack 2 times both the times money gone but nly second time one pack alone got activated . This keeps continuing and I get really imitated using this network . Please request the network operator to refund my money back for both balance and net pack thing . Or I have to change my network to some decent non cheating network. In still how many ways will these people cheat money ? This happens in this network for many people even for my relatives .take action as soon as possible.

Hi, i have posted my problem for airtel company on your site. I got a call from number [protected] named fruad. He asked me about my creditcard no, expirty date & cvv number. I have never got such bull before. Somebody is asking about your cvv number. He told me he is calling from bank of baroda company. I dont think it is from sol. Look into it. Somebody try to get benefits from your site.
I want to complaint on him for his attitude

Dear Concern,

I purchased new Airtel 4G postpaid device from kochi executive Mr.Jaleel on 11-apr.2016.According to him my connection was suppose to activated within one day, but after 5 days my number is not active.

I contacted customer care several times according to them my details are not updated in their system .Request all to kindly do the needful to activate the same.If cant not activate within 24 hours kindly refund my money.


Air tel number-[protected]


Regards,
Antony Shadwin

I purchased a prepaid simcard whose no. Is[protected] and mob. No. Is [protected] on 08-apr-2016, from local agent (Shop). I submitted documents i. E. Photograph & driving license along with application form. But till date my sim has not been activated. I went to the shop and the shop person is saying we have submitted your application to the airtel office now this is in their hand. I dont know now what to do.

I would like to draw your kind attention to take personal initiative and get it activate shortly.

Thanking you
Vijayender kumar
[protected]

Benefits not received on the recharge of Rs. 997 on 4-April-2016. As per Airtel plans this recharge consists of Monthly Internet pack on International roaming but I didn't received any benefits. Additionally they are saying that some other service has been activated.
In short no service has been activated and they are just fooling us around.

I have contacted their Customer Support, Nodal Team and Appellate Authority but they haven't resolved my problem.