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Airtel Complaints & Reviews

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Updated: Oct 10, 2026
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Airtel reviews & complaints page 21

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A
Advocate Preeti Gupta
Oct 31, 2020
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Illegal Installation of mobile tower in the illegal forth floor roof Plot No 27/28 pocket 3 sector 25 Rohini New Delhi 110085

Address: 135/136 TF Pocket 3 Sector 25 Rohini New Delhi

That the Mr Rajesh Goyal is the owner of H. No. 27/28, pocket 3, sector 25 Rohini, New Delhi, is trying to install without following the conditions permission of MCD and others concerned authorities and obtain permission from McD without following the instructions mentioned in rules. It is alleged that this locality is thickly populated and installation of such tower is injurious to the lives and health of the residents. Complaints were made...
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M
Mrinalini12345
Oct 24, 2020
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Airtel Amount got debited twice for airtel broadband connection

Dear concerned Team,

On October 21th, 2020, i have made of RS.2828 payment twice as first payment got failed and amount also debited from my account. Hence paid second time. Both time amount got debited from my account. So totally i paid of rs.5656.

They told i got my amount refund max in 72 hours. So far my amount not got credited to my account. I paid through IDBI net banking, so i contacted IDBI customer...
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R
Rajib123#
Oct 24, 2020
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Not show digital sim swap in mitra app

Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,
Website: Consumercomplaints.in

I do not get digital sim swap optoon in my lapu
Sim no [protected]..My business running loss..I decide to leave airtel if it is not activated..very bad experience from Airtel.....
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D
DINESH ANARASE
Oct 23, 2020
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Airtel Xstream internet service provider

I Mrs. Archana Dinesh Anarse, (Airtel Xstream Fiber ID [protected]). I am writing this Complaint because of worst service provided by airtel Xstream to me.
In second week of September I requested Mr. Sanchit Patil (Mob No. [protected], I suppose He is distributor of airtel Xstream) for installation of airtel broadband device. He installed Nokia wifi device and connected Xstream line on 24 sept 2020. He asked to pay rupees 5234/- to...
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K
kartikkolwankar
from Powai, Maharashtra
Oct 21, 2020
Resolved
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FaceTime and IMessage not activating

Website: Airtel.in

I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

They said that an amount should’ve been deducted from my account to activate the service, but no amount has...
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R
Rajib Kumar Dey
Oct 19, 2020
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For Digital Sim Swap option in Mitra app

Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,
Website: Consumer complaints.in

Sir
I am a retailer of Airtel..My lapu no is [protected]..but I do not get the latest facility of Digital sim swap option in my lapu no..Though the distributor assured but it is not resolved..Everyday customer returned...pls activate this facility in my lapu no as before for smooth service with Airtel.If this facility will not be avsilable I have to leave this business with airtel.....
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V
vinayg_gupta
Oct 9, 2020
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Prepaid plan- not able to make calls to 1860 numbers

Address: Indore

I have a prepaid unlimited call plan on my airtel number. Whenever I am trying to call any customer care number starting with 1860 for any company/bank, it says that YOU HAVE INSUFFICIENT BALANCE TO MAKE THIS CALL. what does this mean? I have paid money in advance and the company says unlimited calling, then why not connecting this call....
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V
Venkatesh Kummari
Oct 7, 2020
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Not able to dial special numbers which are starting with 000800******

I am unable to dial toll free numbers which are starting with 000800*******
Called Airtel customer care but they were saying services are working fine at their end. Called B party too they also said same thing. Airtel couldn’t resolve this....
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L
Loyesha Das
from Hyderabad, Telangana
Sep 30, 2020
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No refund has been received after disconnection of Broadband account

I disconnected my broadband connection in the month of May, and requested airtel customer support team to refund the security deposit amount they take during the time of connection.
My airtel Xstream fiber ID[protected]_ap
Airtel account number- [protected]
Then they asked me to drop them an email on their official mail id [protected]@airtel.com sharing a cancelled cheque or a bank account statement. So I shared them a cancelled...
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F
Freaky Talk
Sep 29, 2020
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why digital sim swap not available in my mitra app?

Address: Hanspukuria, nadia

Dear sir, sim swap option in airtel mitra app is not showing, i tried with uninstall & again new version install but still not the option is showing. Everyday my customers returned from my shop, they came for sim replacement, but i can't help them. I also contacted airtel customer care but they not helped me. My lapu no. [protected]. Please help me. I need sim swap option very urgent....
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P
Priyadarshee Anand
from Pune, Maharashtra
Sep 26, 2020
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no call received from airtel broadband technician

Address: 122, Nagarjun colony, Jaripatka, Nagpur

We want to install airtel xtream broadband and we applied from it we got a call form airtel that the technician of airtel broadband will call us in 48 hrs but not a single call recieved yet.. This is so saddening.

Also i got the following message:-

(Dear anand premkumar,

Congratulations, you're a step closer to be a part of airtel family!

Thank you for your interest in airtel...
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P
PrabhakarTK
Sep 24, 2020
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Removal of airtel junction box

Address: Chennai-29

Dear sir, i wish to bring your notice that there is an airtel broadband junction box in front of my house. The junction box was installed without my knowledge. Please note we are planning to demolish and reconstruct the compound wall as it has cracked and may fall anytime soon and cause damage to property and people. Please do the needful to remove the airtel junction box. We recently met your staff and informed about the issue but they were...
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A
anurag bangwal
Sep 23, 2020
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Wifi installation

Address: delhi

I have already paid for my wifi installation
till now no installation at my place
all verification was done and was told that same day wifi will be installed
no one picks my call and when they do they make excuses by saying tomorrow and making fool o[censored]s
i want the internet facility badly and they are making fool o[censored]s
please look into this matter and try to reach me asap....
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S
shabbir arif
Sep 22, 2020
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fiber broadband not installed but installation charges deducted

Address: airtel office (stadium market)Ratlam (M.P)

I would like to inform you that from past four days i have been struggling with your local service provider for my airtel fiber connection name - ashwin vyas (Service provider) after multiple times calling him he is still not able to answer my calls. I also tried to get help from local airtel office here they refused to help in any manner i have already paid installation charges and still no one has came for installing it. I will sincerely...
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V
Vinod Arul
Sep 21, 2020
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unable to update email id

Good morning staff on duty,

Requesting you to add my email id [[protected]@emirates.com] to my prepaid mobile number account, which is [protected]. If you need any details from my side, please let me know.

Regards,
Vinod arul

Response from 121 - airtel customer care:

From: 121 [mailto:[protected]@airtel.com]
Sent: 21 september 2020 09:39
To: vinod arul thambu
Subject:...
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A
Aravind Vaithiyanathan
Sep 3, 2020
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Dongle Speed is Slow and disconnecting often

Address: Tiruvannamalai

I have recently purchased a Dongle from the Airtel outlet . They promised the speed of the Upto 100Mbps Speed. I can understand that much speed is not possible in a Dongle. But still the speed is very slow to a Download speed of 2 Mbps and Upload Speed of 0.8 Mbps. This level is too low. And in addition to this the connectivity does not sustain continuously for 1-2 hours. It automatically gets disconnected and it takes 15 more minutes to...
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A
Aadiverma
Aug 17, 2020
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Amount deducted but benefit not received

Dear Sir/Mam, I recharged a Airtel DTH plan of Rs. 250.00 on 15 August 2020. The amount is deducted but Recharge was not completed and the status of Transaction was showing Successful.
My Airtel DTH ID- [protected]
Transaction ID- TW373673159708402054931841
So I request you please refund my money back.
I have recharged from Spice Money App....
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S
Saloni Luniyal
Aug 9, 2020
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Refund for airtel broadband xstream fibre

Address: 78/8 mohit nagar, dehradun

This is to bring into your notice that i have applied for airtel fibernet connection on 22th july, 2020 in dehradun, uttrakhand. I was promised by your sales man rakesh semwal that he will install it in 2 days for 1000rs, then he started demanding 2500 rs and said if i am not willing to pay 2500 than i should go for refund, i applied for refund on 25th july and today is 9th august, rakesh is the worst sales man ever, he doesn’t pic up my...
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B
butana
Aug 6, 2020
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recharge failed, but money not refunded

Dear sir,

This is sashikant, an airtel network user (Odisha), would like to raise a complaint that on 2nd aug)'2020 morning 9.1 0 am, i was making a mobile prepaid recharge of rs. 558 in airtel thanks app. I made payment through google pay (Upi-based), my account was debited but recharge failed. After sometimes, i got a text message from airtel, i. E "hi, your online recharge of rs. 558.0 for airtel number 9178* via transaction...
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S
suryakant hadpidkar
Jul 30, 2020
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dth pack create but message receivedsorry! this top up is not eligible on your airtel digitaltv account

Address: C02 grd flóor diamond apt samelpada nallasopara west 401203
Website: www.airtel.in/selfcare

Message received when i create my own plan "sorry! This top up is not eligible on your airtel digitaltv account [protected]-001. Please contact our customer care at thane toll no#[protected] or 12150 from registered airtel mobile (Toll free) for further assistance." when i call to above numer the call centre asist go to the website and create own plan due technical issue but on website there is fixed plans and i am not able to create own...
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