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Airtel Complaints & Reviews

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2.1
Updated: Jul 7, 2026
Complaints 54814
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Airtel reviews & complaints page 21

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A
Aravind Vaithiyanathan
Sep 3, 2020
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Dongle Speed is Slow and disconnecting often

Address: Tiruvannamalai

I have recently purchased a Dongle from the Airtel outlet . They promised the speed of the Upto 100Mbps Speed. I can understand that much speed is not possible in a Dongle. But still the speed is very slow to a Download speed of 2 Mbps and Upload Speed of 0.8 Mbps. This level is too low. And in addition to this the connectivity does not sustain continuously for 1-2 hours. It automatically gets disconnected and it takes 15 more minutes to...
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A
Aadiverma
Aug 17, 2020
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Amount deducted but benefit not received

Dear Sir/Mam, I recharged a Airtel DTH plan of Rs. 250.00 on 15 August 2020. The amount is deducted but Recharge was not completed and the status of Transaction was showing Successful.
My Airtel DTH ID- [protected]
Transaction ID- TW373673159708402054931841
So I request you please refund my money back.
I have recharged from Spice Money App....
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S
Saloni Luniyal
Aug 9, 2020
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Refund for airtel broadband xstream fibre

Address: 78/8 mohit nagar, dehradun

This is to bring into your notice that i have applied for airtel fibernet connection on 22th july, 2020 in dehradun, uttrakhand. I was promised by your sales man rakesh semwal that he will install it in 2 days for 1000rs, then he started demanding 2500 rs and said if i am not willing to pay 2500 than i should go for refund, i applied for refund on 25th july and today is 9th august, rakesh is the worst sales man ever, he doesn’t pic up my...
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B
butana
Aug 6, 2020
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recharge failed, but money not refunded

Dear sir,

This is sashikant, an airtel network user (Odisha), would like to raise a complaint that on 2nd aug)'2020 morning 9.1 0 am, i was making a mobile prepaid recharge of rs. 558 in airtel thanks app. I made payment through google pay (Upi-based), my account was debited but recharge failed. After sometimes, i got a text message from airtel, i. E "hi, your online recharge of rs. 558.0 for airtel number 9178* via transaction...
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S
suryakant hadpidkar
Jul 30, 2020
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dth pack create but message receivedsorry! this top up is not eligible on your airtel digitaltv account

Address: C02 grd flóor diamond apt samelpada nallasopara west 401203
Website: www.airtel.in/selfcare

Message received when i create my own plan "sorry! This top up is not eligible on your airtel digitaltv account [protected]-001. Please contact our customer care at thane toll no#[protected] or 12150 from registered airtel mobile (Toll free) for further assistance." when i call to above numer the call centre asist go to the website and create own plan due technical issue but on website there is fixed plans and i am not able to create own...
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V
Venkatesh Adigicherla
Jul 26, 2020
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Zee5 subscription not working

Even after reacharge of rps 598 which includes zee5 wynk airtel xstrem and fastag. But still zee5 subscription is not activated. Does 150 fastag money reflected to any of my fastag wallet linked with my number?...
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Kanika Thapliyal
Jul 23, 2020
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I want to reverse the recharge.

I accidentally recharged a no. Instead of my no. This happened two times today, i was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹598
Date:...
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23 other people found this review helpful
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12 Comments
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A
Ajay bhati 13
from Delhi, Delhi
Jul 17, 2020
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Broadband speed only 2mbps

Address: Mandi mohalla, Mysore, Karnataka

Airtel website says 999₹ plan of airtel broadband gives upto 100mbps but when I enquired airtel stores they say it’s only 2mbps. ( I live in city centre)
How can someone accept 2mbps speed paying 999₹ + tax.?...
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T
ThyagarajanS
Jul 13, 2020
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A/c: 7005652037 - Landline cancelled after retention called

Address: CHENNAI TAMIL NADU

Sir I was using a Airtel landline for many years with broad band. Three years back I shifted 4 blocks from my place. They promised a speed of same 40mbps. where that was not the case. I was given only 24mbps. Still I was with them as a loyal customer. Each time I call they say 100mbps will happen in few months.. 3 years passed. each moth they say, we are working on sub stations, this and that, I waited and took a High speed fiber line with...
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D
Darshit61
Jun 26, 2020
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Network problem at basement

From last many months we're having problem related to internet downstairs (Basement). Upper floors are getting good internet speed but i can't even send a single message downstairs. We already registered complaint and even contacted staff members too many times but no resolution came out from it.in our area most of the people have switched to another network and getting good response so my plan is also to transfer to another better network...
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A
Abhranil Arghya Dutta
Jun 21, 2020
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Resolved

Money Deducted - But Recharge not done

Hi,
this is to inform you that when i tried to recharge my mobile number [protected] on 21st june @11:46 am, though my money was deducted from my account, recharge is not done.
But, i received this message -"recharge of rs. 399 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this txn id for future reference."br...
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G
Gopal Haldar
May 26, 2020
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please unlock my account account no _ 9775372110

Plese unblock my account no_[protected]
My account debit freeze plese unlock my account...
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B
bujroj
May 26, 2020
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Deactivate postpaid booster data pack

Sir,
I'm roja, am holding a postpaid airtel number [protected] of tamilnadu. For the last 1 month i've been trying to deactivate data booster pack from my plan but the option is unavailable for last 1 month in 121. Every month i'm forced to pay rs 650/- extra on my plan because the airtel service people are not deactivating the booster from my plan.
You are requested to immediately cancel the booster data pack from my postpaid...
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A
Aravind rao
from Bengaluru, Karnataka
May 26, 2020
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Too high cost regarding plans

Address: [email protected] Shivamogga

As mentioned above please cancel the my new dth connection, because i don't want to give huge amount for less channels as compared to sun direct this cost too much high!. And having the less channels please close my dth connection as soon as possible....
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R
Raghavan Gopalan
May 11, 2020
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4g hotspot, model no: ce0560, make: tcl communication ltd

The device is not working. it is not getting on or not connecting to the devices. while charging, device & battery is heated up. but not working....
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M
momi handique
May 6, 2020
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wifi connection lost

Wifi connection of airtel sim is not working in computer and internet connection is off? why?...
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H
haribabu80
May 6, 2020
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not able to call in 000117

I am not able to call into 000117 from my prepaid mobile number...
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V
vishalverma2701
Apr 21, 2020
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airtel xtreme fiber connection not installed even after successful kyc and payment

Address: S Block, Gurgaon, DLF Phase 3

Hi Team,
This is to inform you that I have requested for Airtel Xtreme Fiber Connection and got a call from one of your representative regarding confirmation and KYC. After successful document process and online payment (link provided by executive came for kyc) on April 11, 2020 I was told to wait for 24 hrs and engineer will call for installation. But till now I haven't received any response from your side.

Neither...
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R
Romina D'souza
Apr 21, 2020
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puk code and date of birth

My airtel sim card is locked and its asking for puk code. So i called on the customer care number (121) but they were asking for the date of birth in dd/mm/yyyy format but after inputting it, it says that the date of birth is wrong how is that possible, how come it shows wrong. Here is some issue with their system. I need help here because my sim card is locked and i am not able to connect to the executive due to the corona virus outbreak....
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S
Sukhminder GILL
Apr 17, 2020
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recharged my airtel number but failed and money debited from my bank account

I recharged my airtel number [protected] on (15/4/2020) with rs 598.0 through my airtel app using netbanking. A message came saying bill payment of rs. 598.0 has been initiated towards your airtel mobile [protected]. Txn id:[protected]. The payment will get posted to your airtel account within maximum 4-hours and the money deducted from my hdfc bank account.

Afterwards a message came saying payment failed: your recent transaction...
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