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Airtel Complaints & Reviews

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Updated: May 20, 2026
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Airtel reviews & complaints page 19

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P
Prashant Wilson
Jan 6, 2024
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Recharged from google pay of about 319 along with their platform charges on dated 2-1-2024, money has been debited from account and processed from google pay end but yet my airtel No has not been recharged by airtel
Airtel customer support has been notified about the posted complaint.
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    friendz101
    from HELPVILLE, Tamil Nadu
    Jan 6, 2024
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    Dear sir/madam
    I'm from mumbai
    My loop mobile number is [protected] and i had ported it to airtel and now my number has been deactivated. Now airtel is saying that the number has been shifted to Delhi circle. I want to activate the no urgently.
    Thank you.
    My alternate contact number [protected]
    Airtel customer support has been notified about the posted complaint.
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      R
      Rajha Viknesh
      from Salem, Tamil Nadu
      Jan 4, 2024
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      Address: A2, Krishna Grand Apartment, Ramaiyan Kadu,

      When I went to South Africa, I already had a negative experience with Airtel and their international roaming packs. So, in November, I finally travelled to Thailand. I don't need Airtel in Thailand because I purchased a tourist sim there. However, Airtel activated my international roaming plan, allowing calls from India, even though I was not aware that it had been activated. The Airtel corporation is now charging me unfairly for services that I have not requested. Since, I am their loyal customer for 19 years.
      Airtel customer support has been notified about the posted complaint.
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        A
        agjoshi1
        Jan 2, 2024
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        I paid 29 Rs for 2 gb data for one day on 02 Jan 24 around 3.40 am with transaction number[protected]
        But till 9.20 pm I don't get 2 gb data.
        There is no live agent to talk with. There is no subject in auto chat to resolve this issue. Phone number provided by Airtel has the same issue.
        Atul Joshi
        Airtel customer support has been notified about the posted complaint.
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          A
          amarkotisd
          Jan 2, 2024
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          Address: Plot No 7, Sri Sai Nilayam, Road No 3, Tripura Enclave , Ameenpur.
          Website: airtel internet

          Hello,

          This is Amara, I have purchased the airtel xtream 200 mbps plan, from starting day to till date not resolved the issue.

          Raised multiple complaints but issue not resolved.

          Regards,
          Amara,
          [protected]
          Airtel customer support has been notified about the posted complaint.
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            A
            Avadhoot Dalavi
            Jan 2, 2024
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            Address: Chetan Complex, Herware colony, Jaysingpur-416101

            Hi Team,

            My Airtel Broadband connection is not working for last 8 days. Every day, I call Airtel Customer care at least 5 times and they give me below reasons:
            1. Call back is arranged
            2. Issue will be resolved in 24 hours
            3. It is escalated to Escalation team

            I have even tried to call local technician assigned to my complaint every day. They does not receive the call and every time, they tells me that, they are on leave or on sick leave and they will arrange some other team member to check the issue.

            There is no resolution provided till today. I had shifted my connection in last month and Airtel Thanks app showed that, Airtel fiber connection is available at new address and shifting the connection is free of cost. However local technician told me that, its not available and they charged Rs. 1000/- saying, they need to get fiber wire from far point. They looted me for 1000/- extra and they just does not resolve the issues.

            On top of that, if I want to disconnect my connection with Airtel Fiber then they won't re-fund the amount as well which totally sucks. I don't have any words to express anger, disappointment.
            Airtel customer support has been notified about the posted complaint.
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              I
              ifteqh
              from hyderabad, Andhra Pradesh
              Jan 1, 2024
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              Address: india
              Website: airtel

              Dear Sir/Madam,
              Please be informed that my sim network is not working. I'm facing a lot of problems. I'm requesting you to solve this issue as soon as possible

              I'm in Saudi Arabia for doing job here.

              Thanks & Regards,

              ____________
              Fayyaz Ahmed
              [protected]
              +[protected]
              Airtel customer support has been notified about the posted complaint.
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                J
                Junjesh kumar
                from Barmer, Rajasthan
                Dec 31, 2023
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                Airtel payment Bank pr Maine oct 2022 account open Kiya tha or fir account dormant ho gya or koi transaction nhi ho rha tha na recharge or na UPI transaction to esi karna me add kiye gye 155rs Airtel payment Bank me fridge ho gye or ab us amount ki bina inform or notice diye sidhe Bank walo ne annual charges ke name pe cut kr diye
                Kindly requesting you ki mere Bina wajah cut kiye amount ko refund kree
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                  S
                  stsureshbabu
                  from Chennai, Tamil Nadu
                  Dec 30, 2023
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                  Six months of delay in refunding the balance amount

                  Hi Sir,

                  I've surrendered my mobile SIM on April/2023 with AirTel and AirTel has sent me the refund cheque dated 7th June/2023 for the balance amount INR 442.88 (attached the letter and refund cheque from AirTel). The refund cheque could not be deposited in HDFC Bank, as the name on the cheque was incorrect (against the ID and Address proof submitted). Hence, I'd requested Airtel to reissue the cheque with name correction....
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                  K
                  karan9041
                  from Jalandhar, Punjab
                  Dec 29, 2023
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                  Address: Near dav college shital nagar jalandhar
                  Website: [email protected]

                  Then my SIM was not activated in prepaid.Sir, I have paid all the postponed bills.
                  Airtel customer support has been notified about the posted complaint.
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                    Address: Kodungaiyur Chennai 600 118

                    Dear Team,

                    I am writing to express my deep dissatisfaction and frustration with the service I have received from Airtel Xtream Fiber since the flood in Chennai on December 4th, 2023. Despite the situation being beyond your control, the lack of proper communication and resolution of my issues has been extremely disappointing.

                    On December 8th, 2023, I raised a complaint regarding the non-functioning Airtel Xtream...
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                    A
                    AarthyK
                    from Chennai, Tamil Nadu
                    Dec 28, 2023
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                    Airtel broadband has not been working for me from 3rd Dec 2023 until 21st Dec 2023. I went for disconnection but Airtel service advisor informed me that he will provide safe custody free of cost for 90 days but they have charged me 500 rupees and they are not willing to waive off the entire amount even after sending proof. Please check the attached screenshot

                    After I raised a request for permanent disconnection, Airtel created a fake SR saying I wanted to resume their services but I did no such thing.

                    Please help me in getting the 500 rupees waived off and getting my Airtel broadband account permanently disconnected
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Dec 28, 2023
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                      Address: shantived institute of medical sciences, agra

                      Dear Sir/Madam,

                      This is to inform you that I was transferring an individual number to the corporate number and i have complete all the formality and also I followup from last 3 month but stil number is not transfered.
                      I want bloodly explaination that why my number not transfered from last 3 months.

                      The Airtel services is zero.
                      +1 videos
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                        K
                        krupapavani
                        Dec 22, 2023
                        Mar 11, 2024
                        This thread was updated on Mar 11, 2024
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                        My name is pavani and I'm using Airtel for few years now. I'm staying in Qatar. On 17.12.2023 as I'm not able to receive OTP I recharged with Rs.500/- towards main balance. I came to India on 22.12.2023 and when I checked for main balance it's showing Rs.191/-. I contacted customer care they informed that I made/ received an call from India on 20.12.2023 at 7pm and Rs.396/- is deducted.

                        It's completely wrong and disappointing as I don't use my Airtel number for calling whether incoming/ outgoing in Qatar, I only use my Qatar number for calling purpose. After coming to India on 22.12.2023 I activated my Airtel number to calling mode and when I checked for main balance I found its deducted. I didn't receive any call or message from India on 20.12.2023 as stated by customer care.

                        I'm very disappointed with Airtel, whenever I recharge with Rs.500/- main balance is deducted towards calling/ internet usage. I faced same issue 2 times before.

                        Please help me to resolve this issue as early as possible.
                        Airtel customer support has been notified about the posted complaint.
                        Mar 11, 2024
                        Updated by krupapavani
                        Still not resolved and remaining balance is also deducted without valid reason.
                        Not yet resolved, more than one month from logging the complaint.

                        Very low and poor customer service from Airtel.
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                          D
                          Danish8321
                          from Muzaffarpur, Bihar
                          Dec 22, 2023
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                          I have done recharge on 14th of October 2023 of amount Rs.2907 of 799 broadband pack for 3 months. After 1 month they suspended my broadband services stating payment is due, on contacting airtel customer care they said that they refunded/reversed the amount on 24th of October but till date I haven't received the amount. On asking the customer care for the same they are not willing to accept that the amount is not refunded back to me despite of sharing the transaction details and bank statement to [protected]@airtel.com, [protected]@in.airtel.com, appellate.[protected]@airtel.com and appellate.[protected]@in.airtel.com.

                          My transaction Id through which I have done recharge is T2310141340091653593417
                          Airtel customer support has been notified about the posted complaint.
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                            nagaraju.palepogu
                            from Chilakaluripet, Andhra Pradesh
                            Dec 21, 2023
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                            Address: Flat no 16, udyog vihar phase IV, gurgaon, Haryana ,122015

                            Hi sir
                            This is Nagaraju Palepogu from CHILAKALURIPET, PALNADU District, Andhra Pradesh 522616,
                            Iam purchased Airtel Broadband Fiber Internet service on 06/11/2023
                            Fiber I'd:[protected], 40Mbps Plan 6 Months,
                            Download speed very slow 800kb or 1mbps, not increasing, iam raise complaint many times but issue wasn't resolved,
                            Finally Cancel request done on 23/11/2023 raised, Approval done on 29/11/2023,
                            Router pickup not done, refund amount also not credited back,
                            App also not displaying details, i will trying to complaint not possible,
                            Please do needful as soon as possible sir
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              gauravpathak0885
                              Dec 19, 2023
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                              Airtel Added 5 Channels in My DTH connection ID [protected]

                              281 - Star Sports 1 Hindi
                              293 - Sports 18 - 1
                              294 - Sports 18-1 HD
                              278 - Star Sports 1 HD
                              109 - Zee TV HD

                              After Multiple request these channels are still not removed from my account. Either the airtel provide the charge waive off or i have to forcely complaint to the Consumer forum
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                Guddura.raj8
                                Dec 19, 2023
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                                Address: आदर्श ग्राम रोड न १ मुजफ्फरपुर बिहार पिन ८४२००३

                                मैं एयरटेल एक्स्ट्रीम फ़ाइबर पिछले अगस्त २०२३ से सितंबर २०२३ तक प्रयोग किया एवं उसके बाद प्रयोग करना बंद कर दिया जब एयरटेल द्वारा फ़ाइबर इनस्टॉल किया गया था तो कहा गया था कि ये एक प्रीपेड प्लान है, रिचार्ज कीजिए और यूज कीजिए लेकिन मेरे द्वारा इंटरनेट यूज नहीं करने पर भी तब से लगातार एयरटेल द्वारा बिल भेजा जा रहा है जो ग्राहक के साथ एक स्कैम और धोखा है इसके साथ मैं एयरटेल का भेजा हुआ बिल भी संलग्न कर रहा हूँ यह सलूशन नहीं मिलने पर मैं न्यायालय का रास्ता अपनाऊँगा ।
                                Dec 19, 2023
                                Complaint marked as Resolved 
                                Not till call or email by the company for resolving concerns problem.
                                Airtel customer support has been notified about the posted complaint.
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                                  G
                                  Guddura.raj8
                                  Dec 19, 2023
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                                  Resolved

                                  Address: Aadarsh gram road no 1 Muzzafarpur Bihar 842003

                                  I’m not using airtel Xtream Fiber from September 2023 but every months airtel send me an unnecessary bill and irritating every time to make me a call.
                                  Dec 19, 2023
                                  Complaint marked as Resolved 
                                  Not till call or email by the company for resolving concerns problem.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Guddura.raj8
                                    Dec 19, 2023
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                                    Address: Aadarsh gram road no. 1 near Reyansh hospital Muzzafarpur Bihar 842003

                                    Not even using internet to airtel Xtream Fiber from September but bill is generated every months it’s a mentally harassment from airtel.
                                    Dec 19, 2023
                                    Complaint marked as Resolved 
                                    Not till call or email by the company for resolving concerns problem.
                                    Airtel customer support has been notified about the posted complaint.
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