Airtel Complaints & Reviews

Hi Sir,

I've surrendered my mobile SIM on April/2023 with AirTel and AirTel has sent me the refund cheque dated 7th June/2023 for the balance amount INR 442.88 (attached the letter and refund cheque from AirTel). The refund cheque could not be deposited in HDFC Bank, as the name on the cheque was incorrect (against the ID and Address proof submitted). Hence, I'd requested Airtel to reissue the cheque with name correction....

Then my SIM was not activated in prepaid.Sir, I have paid all the postponed bills.

Dear Team,

I am writing to express my deep dissatisfaction and frustration with the service I have received from Airtel Xtream Fiber since the flood in Chennai on December 4th, 2023. Despite the situation being beyond your control, the lack of proper communication and resolution of my issues has been extremely disappointing.

On December 8th, 2023, I raised a complaint regarding the non-functioning Airtel Xtream...

Airtel broadband has not been working for me from 3rd Dec 2023 until 21st Dec 2023. I went for disconnection but Airtel service advisor informed me that he will provide safe custody free of cost for 90 days but they have charged me 500 rupees and they are not willing to waive off the entire amount even after sending proof. Please check the attached screenshot

After I raised a request for permanent disconnection, Airtel created a fake SR saying I wanted to resume their services but I did no such thing.

Please help me in getting the 500 rupees waived off and getting my Airtel broadband account permanently disconnected

Dear Sir/Madam,

This is to inform you that I was transferring an individual number to the corporate number and i have complete all the formality and also I followup from last 3 month but stil number is not transfered.
I want bloodly explaination that why my number not transfered from last 3 months.

The Airtel services is zero....

My name is pavani and I'm using Airtel for few years now. I'm staying in Qatar. On 17.12.2023 as I'm not able to receive OTP I recharged with Rs.500/- towards main balance. I came to India on 22.12.2023 and when I checked for main balance it's showing Rs.191/-. I contacted customer care they informed that I made/ received an call from India on 20.12.2023 at 7pm and Rs.396/- is deducted.

It's completely wrong and disappointing as I don't use my Airtel number for calling whether incoming/ outgoing in Qatar, I only use my Qatar number for calling purpose. After coming to India on 22.12.2023 I activated my Airtel number to calling mode and when I checked for main balance I found its deducted. I didn't receive any call or message from India on 20.12.2023 as stated by customer care.

I'm very disappointed with Airtel, whenever I recharge with Rs.500/- main balance is deducted towards calling/ internet usage. I faced same issue 2 times before.

Please help me to resolve this issue as early as possible.

I have done recharge on 14th of October 2023 of amount Rs.2907 of 799 broadband pack for 3 months. After 1 month they suspended my broadband services stating payment is due, on contacting airtel customer care they said that they refunded/reversed the amount on 24th of October but till date I haven't received the amount. On asking the customer care for the same they are not willing to accept that the amount is not refunded back to me despite of sharing the transaction details and bank statement to [protected]@airtel.com, [protected]@in.airtel.com, appellate.[protected]@airtel.com and appellate.[protected]@in.airtel.com.

My transaction Id through which I have done recharge is T2310141340091653593417

Hi sir
This is Nagaraju Palepogu from CHILAKALURIPET, PALNADU District, Andhra Pradesh 522616,
Iam purchased Airtel Broadband Fiber Internet service on 06/11/2023
Fiber I'd:[protected], 40Mbps Plan 6 Months,
Download speed very slow 800kb or 1mbps, not increasing, iam raise complaint many times but issue wasn't resolved,
Finally Cancel request done on 23/11/2023 raised, Approval done on 29/11/2023,
Router pickup not done, refund amount also not credited back,
App also not displaying details, i will trying to complaint not possible,
Please do needful as soon as possible sir

Airtel Added 5 Channels in My DTH connection ID [protected]

281 - Star Sports 1 Hindi
293 - Sports 18 - 1
294 - Sports 18-1 HD
278 - Star Sports 1 HD
109 - Zee TV HD

After Multiple request these channels are still not removed from my account. Either the airtel provide the charge waive off or i have to forcely complaint to the Consumer forum

मैं एयरटेल एक्स्ट्रीम फ़ाइबर पिछले अगस्त २०२३ से सितंबर २०२३ तक प्रयोग किया एवं उसके बाद प्रयोग करना बंद कर दिया जब एयरटेल द्वारा फ़ाइबर इनस्टॉल किया गया था तो कहा गया था कि ये एक प्रीपेड प्लान है, रिचार्ज कीजिए और यूज कीजिए लेकिन मेरे द्वारा इंटरनेट यूज नहीं करने पर भी तब से लगातार एयरटेल द्वारा बिल भेजा जा रहा है जो ग्राहक के साथ एक स्कैम और धोखा है इसके साथ मैं एयरटेल का भेजा हुआ बिल भी संलग्न कर रहा हूँ यह सलूशन नहीं मिलने पर मैं न्यायालय का रास्ता अपनाऊँगा ।

I’m not using airtel Xtream Fiber from September 2023 but every months airtel send me an unnecessary bill and irritating every time to make me a call.

Not even using internet to airtel Xtream Fiber from September but bill is generated every months it’s a mentally harassment from airtel.

Help -- Chat Now - Lang -- Action - Post to Pre - 6Digit OTP

I was exhausted from explaining my issue to each and everyone every day to solve. This is the very very very worst service I ever faced. Since the issue started last week I called Airtel and explained my issue for around 1 hour In the final they simply said would arrange a callback for the issue. Even yesterday I spoke with Nisha Shankari around 2.30 hrs and explained my issues finally they came up with a solution discussed it with their Higher level and said to convert PostPaid to Prepaid Migration for the Dongle Number (95xxxxxx90) after conversion ill call you tomorrow and apply the solution until you do not convert prepaid. As she said I converted to prepaid and waited for the day no call from her. She assured me to call back and provide the solution. So I called customer care and spoke with MOHAMED SAMIR even without asking about my issue he said he couldn't and you go and check with where you purchased the sim. I said without knowing the full history of the issue and already decided on the solution but finally no call from her. But he responded that it was a different team we couldn't connect and she did not mention any note about the issue. Here

1. if a customer raises an issue to Airtel should not add any notes, even for small or big issues for any issue there is no reference number and notes to understand the caller to communicate with the customer with the proper solution.

2. Even 1st level support or senior all are ir respective answer. They don't understand the actual issue but they are saying something different opinion even not match the issue.

3. I am disappointed and do not know what to do from the last week itself I made a call to customer care and explained my issue and then they finally said would call back again making call explaining A issue and finally said call back and new member attended the call explaining my issue and said will call back.

4. How long does it go further and make a customer frustrated pushing them into stress, and depression?

I don't know who read this mail but if read even they can understand or not my pain. With this kind of irrespective people make people roaming to the customer.

The last person spoke with me and came up with a solution her name is NISHA SHANKARI, The Call duration is around 2.30 hours. she promised and assured and I hope the issue comes to an end today itself but again it was like the same day as yesterday and ended with MOHAMED SAMIR with a careless answer irrespective of talks.

Kindly check with NISHA SHANKARI[protected] for yesterday's conversation and make it arrange a call with her. She said to convert postpaid to prepaid and then provide your dongle data to the new postpaid connection today and will confirm and make a call. I believed her and then converted my dongle from postpaid to prepaid but nothing happened.

The main point is

1. Nobody is willing to share the reference ID of the conversation

2. They said after the call end would get a reference ID but it was fake and rarely get a reference ID but that's only for getting an ID for any query, not for the issue related.

3. Once the call ends simply get a message "Your issue is resolved" How is it resolved without providing a solution?

4. In my issue spoke with these people there are no notes for whom I explained my issue.

5. Finally they said would arrange a callback is fake.

List of persons with whom do i was made conversations but no solution still
1. Kannan (Supervisor)

2. Madhu[protected]Supervisor and worst conversation)

3. Janani

4. Nisha Shankari (the supervisor, Finally came up with a solution and said would call today but it was wrong)

5. Vibina

6. Mohamed Shamir[protected]supervisor worst conversation)

For the last week, I have had trouble with these people because of gave and cheated with the wrong info made me take a postpaid connection and post to prepaid conversion, Amazon Prime issue, and all

After doing the payment of Rs 2907.95 on 14th of october for 3 months of 799 plan my airtel broadband still not updated and after contacting Airtel customer care they said that payment is reversed on 24th of October which I haven't received and top of that my connection is also suspended

As per the recharge packages of Airtel they promise me to give unlimited 5g data where there is an access to 5G network but they are not giving me the unlimited data as they promised despite of getting 5G access and having all the requirements needed for 5g network

The dth complaint for unable to view any channels pending with Airtel customer care. Calling customer care only given assurance that it will be resolved soon but no techie visited site . One month over and complaint still unresolved but dth subscription has reduced to zero. When I have not used the subscription and complaint pending on Airtel side how they can reduce the subscription.

Very bad Speed of internet when recharge with a 365days plan, and also Airtel offers unlimited 5G data to his Costumer but after daily data limit over it internet speed goes to 2g data network, it is a bad habit to fool costumers

Airtel offers unlimited 5G data to his costumers after daily limit was over, I recharged 2999 pack for 365days. But I saw the internet speed was very low after daily data over.
I think Airtel fools us and also I lost my 3000 rupees. Please help me and also every Indian of Airtel fraud

The most fraud company ever seen. I am waiting for my refund. They told they have initiated my money on 27th November, it's been more than 10 working days, still i didn't get my refund. Now they are not responding my emails and customer service are useless where they are not even responding properly. This case is related to customer harrassment.
Worst broadband connection

Subject: Request for Network Booster Due to Network Issues

Dear Airtel Support Team,

I hope this message finds you well. We are writing to bring to your attention persistent network issues faced at our office address, Mittal Infocom Pvt Ltd, Office No. 345, Brahma Boulevard, Sadhu Vaswani Chowk, Pune 411001.

The current network performance is severely impacting our work, causing disruptions and hindering productivity. In light of this, we are interested in exploring the option of a network booster for our office premises.

Could you please provide information on available booster plans and guide us on the process to proceed with the installation? Your prompt assistance in resolving this matter is highly appreciated, as it directly affects our daily operations.

We look forward to your swift response and thank you in advance for your attention to this concern.

Best regards,

Komal Chobhe
Executive Assistant
Mittal Infocom Pvt Ltd
Contact :[protected]