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Airtel Complaints & Reviews

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Updated: Feb 2, 2026
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Airtel reviews & complaints page 22

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G
GCSkumar
from Chennai, Tamil Nadu
Oct 3, 2023
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Hi Team,

My mobile number looks like spoofing. Some strangers called and said now you have called to me. Daily its repeated. Due to that i have black all strangers call. Some time some important calls are blocked. This number is recorded in many places, aadhar card, bank accounts etc... Could you please check and advice, because i have used this number over 6 years.
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    Kusumlata 833
    from Godda, Jharkhand
    Oct 2, 2023
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    I am facing the cross connection issues while making calls. When I call to my friends and family members it connects with any other strange person. And sometimes i can hear the conversation of other two people but my voice is not audible to them.
    This is very concerning issue toward the privacy and personal space.
    Kindly resolve the issue otherwise I will need to switch my network.
    Airtel customer support has been notified about the posted complaint.
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      O
      Omlata Chopra
      Oct 1, 2023
      Oct 2, 2023
      This thread was updated on Oct 2, 2023
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      Address: E-909, Dream Heritage, Near L P Savani School, Canal Road ,Vesu

      I have been an airtel customer since the last 4-5 years and activating FaceTime and iMessage after a reset on the iPhone has always been difficult and time taking. This time though, the process is stuck on ‘waiting for activation’ step. I have spoken to Apple support and all the settings on my phone are fine. I have tried doing this 3-4 time over the past couple of weeks without any progress. I request you to resolve this issue ASAP. I have seen a lot of similar complains as well. If this is a carrier specific problem that can’t be resolved, I’ll have to look at other carriers options.
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        V
        Vinay829
        Oct 1, 2023
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        I'm having trouble creating an Airtel Bank account online because I keep getting an error message that says, "Data not found." I've checked everything, and it's correct. I need Airtel Bank to fix this quickly so I can finish making my account. Thanks.
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          V
          veka
          from Tirunelveli, Tamil Nadu
          Sep 30, 2023
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          Installation of mobile tower in residential area no distance from house

          Warm greetings,
          Sir, we are living in Nambi Nagar, Rediyarpatti Panchayat, Palayamkottai, ?Tirunelveli District, tamilnadu -627007. The work of constructing a cell phone tower is going on among our residential houses around Nambi Nagar. In this regard, the mobile tower is being erected without obtaining any permission from the district head. When asked to contact the Redyarpatti panchayat, it was informed that they did not give any...
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          Goldy2663
          Sep 28, 2023
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          Hi,

          I switched over from pre-paid mobile to Post paid mobile in August 2023. The basic plan was INR 399 plus tax per month.

          However I have received a bill of INR 4300 that mentions I am on a higher charge plan of international daily roaming INR 649 per day.
          My Airtel App does not mention this at all and reflects it as INR 399 infinity family plan.
          I live in the UK, have mobile data switched off and do not use the phone. It will be only when I am in India and is always connected to home broadband.
          Emails to Airtel are just acknowledgements and no clarity. However I am being charged on a daily basis, which I do not know how to stop.
          Thanks,
          Mohinder
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            K
            Karanthebuilder
            from Nagpur urban, Maharashtra
            Sep 27, 2023
            Sep 29, 2023
            This thread was updated on Sep 29, 2023
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            Airtel telecom company not separating my child connection from family plan

            Address: Flat 202, omsai nagar, zingabai takli, nagpur

            I am karan aggarwal mobile number:- [protected]
            Complaint token id :[protected]
            I have Airtel's family plan. In which a number is added on along with my mobile number. Rs 599 per month with GST 18% whose entire bill was paid on 21st September at 10:21 am. There was no due due.
            Before that on 17th September at 1:53 am I applied to separate my add on mobile number through Airtel app. And the time to remove was shown...
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            Y
            Yuvraj Kamatkar
            Sep 27, 2023
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            Dear Team,

            I have been patiently waiting for fifteen days now to receive my DTH connection, but unfortunately, Airtel team has not been successful in delivering the product or providing any updates or resolutions. It appears to be a system glitch that your team has been unable to identify and rectify.

            I have repeatedly requested the customer care executive for a communication reference number, but they have been unable to provide one, citing it as an internal communication matter.

            I have been in contact with Mr. Hemant Vibhute (Mobile Number:[protected]. Mr. Vibhute has been diligently working towards resolving this issue since September 15th, 2023; however, the problem persists and remains unresolved.

            I am interested in the Airtel Black Plan priced at Rs. 799/-, which includes 2 postpaid connections and 1 DTH service. Please take the necessary action and kindly confirm once it is done.
            Airtel customer support has been notified about the posted complaint.
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              S
              sudeep gujar
              Sep 26, 2023
              Sep 26, 2023
              This thread was updated on Sep 26, 2023
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              Internet is not working because wire cut but Airtel Fiber is not repaired

              Address: 430 Satellite junction Dewas Naka Indore MP

              Airtel fibre connection hemere pass aur yeh log internet shi nhi kr rhe he me preshaan ho rha hu pichle 48 hours se so aap jo kuch bhi kr sakte he kre kyuki customer care bs duration time bdhate jate he fir bhi kam nhi ho ta mere pesa barbadh ho rha aur koi permanented solution aur na hi koi contact number provide krte he costomer care pe bat kro bolte rhte he me pls solve this issue urgent nhi toh connection close kr doh

              Thankyoubr...
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              A
              Antony Fantin B
              from Chennai, Tamil Nadu
              Sep 26, 2023
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              Airtel Fiber Application No :- [protected]
              Ticket Number :- 41-[protected]
              Connection name :- Antony Fantin B
              City:- Chennai

              I have made payment to get connection for my New House in Thoripakkam
              600 096, Chennai.

              Initially as soon as enquire was placed sales person visited the site and said connection is available on assurance of the same I have placed the order.

              But now when the installation team arrived I was informed all the point in the box are full it's impossible to get a connection . Once I get to know fact I called the service engineer ( Yuvaraj :-+[protected] he asuured he will get it resolved.

              Next day when I called him regarding the same he didn't attend the call and he isn't attending the call till now.

              I have raised the issue to airtel nodal.[protected]@in.airtel.com and appellate.[protected]@airtel.com but both of them didn't resolve the issue and didn't even have courtesy to revert back. ( Have attached photos of the mail )

              Hence, I would like to notify the issue to cancel my connection and refund my amount.
              +10 photos
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                U
                Uma125
                from Chennai, Tamil Nadu
                Sep 25, 2023
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                I disconnected my Airtel broadband connection 2 months ago. I was calling for customer care for refund. No use till date. I couldn't connect them, when I checked with their agency outlet. They are saying no such refund option after broadband disconnections.
                I disconnected my account but my money is with them.
                When I asked for new connection they where asking me to deposit some amount and told that the amount will be refunded when we disconnect their services. But nothing is happening.

                Very bad service
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                  S
                  srinupyla
                  from Visakhapatnam, Andhra Pradesh
                  Sep 25, 2023
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                  Address: Madhuravada

                  I recharged my Airtel number [protected] with Rs 181/- (1Gb / day for 30 Days) with Airtel Prepaid Reference ID[protected] on[protected]. But it is not activated yet. Hence, request you to resolve the issue and do needful.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Abhi8688397
                    Sep 25, 2023
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                    Dear sir,

                    I have observed many time, when my recharge plan last day, then Airtel team reduce the my Internet speed, I'm not able to use internet speed same as a normal day..

                    If I'm paying recharge plan for 28 or etc plan, All day speed should me same as a normal day

                    Regards
                    Abhishek mishra
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Ramya Booshan
                      Sep 24, 2023
                      Sep 23, 2023
                      This thread was updated on Sep 23, 2023
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                      Airtel black Internet disconnected, Ticket raised. No Resolution

                      Website: www.airtel.in

                      Hello sir,

                      Airtel Black Account id: [protected]

                      Ticket I'd: [protected]

                      On Friday 22nd September 8.37pm, I raised a complaint that my internet is not working. Network disconnected, These people don't even bother, person approached me for this internet setup Mr.Naveen([protected]). I contacted him twice for this issue. Because he promised me there won't be internet issue, Also in case any difficulty...
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                      R
                      ruturajvasudev
                      from sangli, Maharashtra
                      Sep 23, 2023
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                      Address: sangli

                      Very bad services and ill behavior the customer care support is not at all good. every day the broadband connection is facing issue. every week 2-3 days internet issues. frequent delays creates a mentel turma. email services not good.
                      +3 photos
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                        S
                        sharad33soni
                        Sep 22, 2023
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                        Hello there,

                        I have cancelled my order of Airtel Black.

                        I have cancelled order ID 21-[protected] but I haven’t got my 4000₹ refund yet.

                        The person who was initiated my connection was Mohan Nagar, phone no. is +[protected].

                        I have been following up with Airtel on Twitter because they do not connect me over call and they do mot have any email support. In Twitter also they are not responding at all.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          SmithaSandesh
                          Sep 22, 2023
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                          Delinking aadhaar number with airtel payment bank

                          Hi,

                          This is regarding delinking of aadhar number with airtel Payment bank.

                          When i bought airtel sim card few years ago using my aadhar card, airtel linked my aadhar with airtel payment bank.i am not aware of anything that there is such airtel payment bank and they have not even informed regarding this.
                          I never used airtel bank nor heard of this.
                          Now, i am facing problem that i am not able to delink...
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                          S
                          Sep 21, 2023
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                          Address: Nobo nagar, Doddakamanahalli road

                          Airtel has become from bad to worst in network and internet data service provider. To start off with the network drops down to less than 50% frequently in all the locations I travel. To add on, the internet connection does not give proper internet while using any social media or basic chrome. Thou i have 1.5GB data per day I hardly use 500MB per day with a very very poor internet .
                          Airtel management - There is no point in showcasing yourself the best service provider in adds when you can't even provide the basic network and internet to the customers.
                          Personally if my issues with airtel network is not resolved, I will be porting out from airtel to a different network provider sooner.
                          Airtel customer support has been notified about the posted complaint.
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                            rahulra23
                            from Chennai, Tamil Nadu
                            Sep 21, 2023
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                            I have been raising complaints against the issue of my broadband connection for the past 3 weeks to no avail. Previously, I was able to raise complaints directly via the Airtel app, but now I have to sit through the incessant babble of their IVR line to even register a complaint.

                            The customer care executive opens a ticket against my complaint and the concerned service technician (Venkatesan, [protected]), who visited my place once owing to continuous calls figured out that the same was due to a faulty modem which requires replacement and then proceeds to closes the complaint without any communication or action from their side. This routine has been going on for the past 3 weeks and I haven't heard from him since.

                            The current ticket Id: [protected] has been allotted to me on 13-Sep-2023 and is still yet to have a technician assigned to it. After making several calls, I managed to get hold of the area supervisor's contact information (Sivaraman, [protected]) and have been battling it out with him as well for the past week and every time I get the same answer, he's "looking into it" and that his technician is attending another issue nearby and will reach my place shortly.

                            Airtel used to have a service standard before in my area. Utterly disappointed by the service; considering change of broadband altogether.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              shilpa HP
                              Sep 20, 2023
                              Resolved
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                              Resolved

                              I have taken Airtel Black which comes with Wifi and DTH.
                              i have paid on 30th August 2023.
                              till sept 1st 2023 not even single call or they has come to installation. after 3 days of follow up and too much mental harassment Technion from Airtel communicated in our area the speed of the wifi will be much lesser than promised where Market guy information is totally different. after fight between Airtel employees service has been cancelled and being an single women i will not able to tolerate any more harassment.
                              as per policy 7 to 10 working day amount to be refunded now more than 20 days no response at all.
                              worst service from Airtel
                              Sep 23, 2023
                              Complaint marked as Resolved 
                              Received refund after so much of wait
                              Airtel customer support has been notified about the posted complaint.
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