Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ani_2986
from Mumbai, Maharashtra
Aug 18, 2019
Report
Copy

deactivation of airtel dth

Despite reporting several times that we have stopped using airtel dth and replaced it by tata sky, we have repeated calls as to why the dth has not yet been recharged. They have no formal procedure as to how the services can be deactivated. There are continuous calls for the same and they repeatedly ask the same questions... Disturbing during unwanted hours....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Avikkal Sandeep Gopinathan
from Bengaluru, Karnataka
Aug 16, 2019
Report
Copy

cheated me and looted my money.

Address: CHOODASANDRA, 560035

Cheated me after taking money for some offers which airtel promised and they cheated me.

I have recorded calls made to airtel customer care people.. And i can put as proof if required..

Now it is cancelled without resolution. I want either my money back or my infinity plan back.

Planning to complain at higher level and considering this as a starting..

Please call me for more...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanlalvuli
from Imphal, Manipur
Aug 11, 2019
Report
Copy

recharge was done but not working.

Address: Karbi Anglong, Assam
Website: SBI anywhere

I had recharged my airtel digital tv last night with ₹200/-. The amount is debited from my bank account. But it seems that the recharge was not done. What to do. My account id number is [protected]. I received that the recharge was successful from bank. But airtel digital tv doesn't receive the recharge. The money to be credited to my account or re-send to dth tv airtel....
Helpful
Found this helpful?
3 Comments
Report
Copy
G
gaurav9024
from Delhi, Delhi
Aug 1, 2019
Report
Copy

postpaid paper bill required for 1 month to submit as a address proof

Address: B-25 Jalvayu vihar, noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi I registered a request at Airtel customer care no. 198. I called them 3 times. on 17 july, 26 july and 1 August 2019, Still My complaint is not resolved. I want a Paper bill of my postpaid Number [protected]. Since 15 days i am trying but customer keeps saying they have lodged my requestBut they dont have the current status.I want a post paid bill to submit at passport office to show Address proof of Current Address which is my postpaid...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Ibrahim Badshah
from Bhopal, Madhya Pradesh
Jul 29, 2019
Report
Copy

airtel call manager app not working

Address: Indore, Madhya Pradesh, 452004

I have subscribe for airtel call manager and downloaded the acm app. I have been charged from last three days for the subscription @1re/ day but still when i open the app its not working and it say click and pay to subscribe where i have already paid subscription fee. Kindly let me know how to resolve this issue or otherwise stop charging me for the subscription and return back the amount that has already been charged...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ayushi Chaube
from Noida, Uttar Pradesh
Jul 12, 2019
Report
Copy

voice breaking during calls

Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

I've been using Airtel Sim from the past 4 years. I never faced any issue regarding voice breaking on calls till I recently changed my android phone. The phone is working perfectly fine because I tried a sim from other service provider and there wasn't any issue o[censored]nclear voice. But with Airtel sim, When on call, Voice of the other person is very unclear, it breaks in between and most of the times, I'm unable to hear anything. Please resolve...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shreyansh Shylendra
from Mumbai, Maharashtra
Jul 8, 2019
Report
Copy

amount debited from my upi linked bank account but credited to airtel payments bank wallet

Address: Airtel Center, Plat No-16, Udyog Vihar, Phase-4, Gurgoan, New Delhi, Delhi

Hello sir,
My airtel Payment bank no. Is [protected]
Ac name is devanshu rangwani...
I just created account on 19 june 2019...
So i tried to put 1700 towards my first transaction through UPI .Transaction UTR P1906191626190471407605
Date 19 june 2019 time 16.26pm
But amount was debited from my bank account (sbi) but was not credited into the wallet..
It has been more than 15 days refund hasnt...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tush8874
from Chennai, Tamil Nadu
Jul 8, 2019
Report
Copy

http://one.airtel.in/rcconf

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

I have reset all my browsers twice, changed and reset my apn data, cleared...
Helpful
9 other people found this review helpful
9 found this helpful
12 Comments
Report
Copy
M
Manesh Patil
from Mumbai, Maharashtra
Jul 1, 2019
Report
Copy

message not receiving or sending

Address: Pune, Latur, Maharashtra, 413512
Website: Airtel

My Aitel Mo no [protected] Not Massage not receiving or sending
Since last 1 month .Going to Airtel store they are change my sim but still same issue .After i call several time in customer care but they does not support.

My All the bank Transaction and all other transaction pending .
After change sim issue not resolved they suggest me you port your no in postped such painfully.
Lot of time hammer in last...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dazzling Day
from Lucknow, Uttar Pradesh
Jun 28, 2019
Resolved
Report
Copy
Resolved

http://one.airtel.in/rcconf redirect issue

Hi! So i received a message from airtel that they are providing me free 10 GB data on a 4G sim+ 4G handset by calling on their promotional number. As soon as i called, i received 10 GB free data and here where the problem begins. I cannot open certain websites on google chrome like ( facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and APN numbers. Also i cannot open...
Helpful
72 other people found this review helpful
72 found this helpful
22 Comments
Report
Copy
P
Preetha Banerjee
from Delhi, Delhi
Jun 19, 2019
Report
Copy

postpaid connection plan changed without my consent

I had opted for Airtel postpaid plan of Rs 199. This was changed to 399 without informing me or without my consent. I never asked for this change. I just realized that I have been paying this extra unnecessary money for the last 8 months or so. I want a complete refund of this extra amount along with a letter of explanation and apology. This isn't the first time this has happened with Airtel....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prasantpanda.85
from Gurgaon, Haryana
Jun 16, 2019
Report
Copy

a$-tfarot sms

Address: Chennai, Tamil Nadu, 600119

Hi I am airtel customer for last 5 years, Earlier I used to get this "A$-TFAROT " pop-up messages some time with sms charges as 0.0, But Few days before when I recharged my airtel with main balance and an unlimited (call + sms+ data) plan, Then regularly from last 7-8 days I am getting this message with service charge of 5 rupees each day. When I called airtel customer care, they said disable your iMessage ( for iPhone users) to stop this...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
D
deepak77379
from Delhi, Delhi
Jun 11, 2019
Report
Copy

misleading consumers by unlimited calling plans.

Airtel is misleading by customers with their unlimited calling plans. I am not able to call any helpline numbers starting with '1860' with unliMited calling plan. For that I have to top up my number with extra money in order to call the helpline numbers. That too at very high cost of 2.40 rupees per minute. This is not fair. Other services like JIO includes these numbers starting with 1860 in their unlimited plans. If I am an airtel customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavanya Hc
Jun 4, 2019
Report
Copy

airtel store located in kammanahalli

Address: No 56 2nd Cross Andhra MUNIYAPPA LAYOUT chelekere village kalyan nagar PO BANGALORE, Bangalore, Karnataka, 560043

I had a very bad experience with the airtel store located in kammanahalli bangalore 560084. I lost my official sim and when went to apply even before the store closing time they said they can not do it and come to next day. Later i visited to another store near by where i faced the same issue. It was really embarrassing when they close their work even before the closing time of the store....
Helpful
Found this helpful?
3 Comments
Report
Copy
K
ktejram
from Noida, Uttar Pradesh
Jun 1, 2019
Report
Copy

date of birth mismatch

My prepaid mobile number [protected]. My airtel sim is not working.
I tried to take new sim with documents but its not getting accepted due to date of birth mismatch.
Date of birth in your records :[protected]
Actual date of birth :[protected]

I went to airtel store, talked to customer care, mailed [protected]@airtel.in many times, but no use.

One of the customer care guy suggested to change my number...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshshivare
from Pune, Maharashtra
Jun 1, 2019
Report
Copy

recharged twice by mistake

I recharged with 448 rs plan (For which i paid 398 as i had airtel coupon of 50 rs) and i got a message of successful recharge. However when i started my internet it did not work. So i checked on airtel app and it was not reflecting the new validity. So i recharged it again with same plan and still internet is not working and validity is not reflecting.

Kindly check and when resolved kindly refund my 398 as i need only 1 plan...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Marungai
from Hyderabad, Telangana
May 29, 2019
Report
Copy

call charges on special numbers

In my monthly postpaid paid bill for the periodi ending on 25 may 2019, i have been charged rs.74/- for calling 1860 series numbers in-spite of having a unlimited local and std calling plan.

On reaching out to airtel i was told that these are special numbers and i am liable to be charged inspite of having a unlimited calling plan.
However, there is no such mention in the tariff rates mentioned in my monthly bill.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
TijoT
from Delhi, Delhi
May 25, 2019
Report
Copy

fraud transaction from airtel payments bank

Address: New Delhi, Delhi

I got an call from an airtel executive with (Number-*[protected]‬) on 25th may at around 11:45 am. They had called regarding an issue with my login to airtel money for which i had already raised couple of mails (Pfa the reference for the same).
That person on the call told that he had sent an otp to my number, and to share it with him so that he can reset mpin. After that otp was shared, he told that mpin has been reset successfully...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
srinivas vass
May 20, 2019
Report
Copy

my mobile network is not activated in china

I have activate international roaming pack of 3999. But i am not anle to use it. It is urgent i need to make calls from china. Please reaolve this as soon as possible. I have my co.pany calls attached to this number. Also has my networks and social media is activated using this number.

Please make sure I am.able to use my airtel sim. It is post paid and I hoped it should work as I subscribe to the pack of 3999....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
cdb123
from Bengaluru, Karnataka
May 20, 2019
Resolved
Report
Copy
Resolved

activation of international roaming without consumer consent

Address: Bangalore, Karnataka

During my recent international travel observed my phone received whatsup msg, immediately switched off the data. But at the end of month when received bill of rs. 1200 against regular rs. 350, upon checking was confirmed by airtel that "international roaming was activated without my consent" in the name of pre-activated service. I have traveled to other country two months back, then never happened, but now they are saying it is as per policy....
Helpful
Found this helpful?
Write a comment
Report
Copy