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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 25

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D
Dazzling Day
from Lucknow, Uttar Pradesh
Jun 28, 2019
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http://one.airtel.in/rcconf redirect issue

Hi! So i received a message from airtel that they are providing me free 10 GB data on a 4G sim+ 4G handset by calling on their promotional number. As soon as i called, i received 10 GB free data and here where the problem begins. I cannot open certain websites on google chrome like ( facebook, etc.) as it redirects me on this link http://one.airtel.in/rcconf again and again. Tried clearing browsing history and APN numbers. Also i cannot open...
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Preetha Banerjee
from Delhi, Delhi
Jun 19, 2019
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postpaid connection plan changed without my consent

I had opted for Airtel postpaid plan of Rs 199. This was changed to 399 without informing me or without my consent. I never asked for this change. I just realized that I have been paying this extra unnecessary money for the last 8 months or so. I want a complete refund of this extra amount along with a letter of explanation and apology. This isn't the first time this has happened with Airtel....
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prasantpanda.85
from Gurgaon, Haryana
Jun 16, 2019
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a$-tfarot sms

Address: Chennai, Tamil Nadu, 600119

Hi I am airtel customer for last 5 years, Earlier I used to get this "A$-TFAROT " pop-up messages some time with sms charges as 0.0, But Few days before when I recharged my airtel with main balance and an unlimited (call + sms+ data) plan, Then regularly from last 7-8 days I am getting this message with service charge of 5 rupees each day. When I called airtel customer care, they said disable your iMessage ( for iPhone users) to stop this...
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deepak77379
from Delhi, Delhi
Jun 11, 2019
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misleading consumers by unlimited calling plans.

Airtel is misleading by customers with their unlimited calling plans. I am not able to call any helpline numbers starting with '1860' with unliMited calling plan. For that I have to top up my number with extra money in order to call the helpline numbers. That too at very high cost of 2.40 rupees per minute. This is not fair. Other services like JIO includes these numbers starting with 1860 in their unlimited plans. If I am an airtel customer...
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Lavanya Hc
Jun 4, 2019
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airtel store located in kammanahalli

Address: No 56 2nd Cross Andhra MUNIYAPPA LAYOUT chelekere village kalyan nagar PO BANGALORE, Bangalore, Karnataka, 560043

I had a very bad experience with the airtel store located in kammanahalli bangalore 560084. I lost my official sim and when went to apply even before the store closing time they said they can not do it and come to next day. Later i visited to another store near by where i faced the same issue. It was really embarrassing when they close their work even before the closing time of the store....
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K
ktejram
from Noida, Uttar Pradesh
Jun 1, 2019
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date of birth mismatch

My prepaid mobile number [protected]. My airtel sim is not working.
I tried to take new sim with documents but its not getting accepted due to date of birth mismatch.
Date of birth in your records :[protected]
Actual date of birth :[protected]

I went to airtel store, talked to customer care, mailed [protected]@airtel.in many times, but no use.

One of the customer care guy suggested to change my number...
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rakeshshivare
from Pune, Maharashtra
Jun 1, 2019
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recharged twice by mistake

I recharged with 448 rs plan (For which i paid 398 as i had airtel coupon of 50 rs) and i got a message of successful recharge. However when i started my internet it did not work. So i checked on airtel app and it was not reflecting the new validity. So i recharged it again with same plan and still internet is not working and validity is not reflecting.

Kindly check and when resolved kindly refund my 398 as i need only 1 plan...
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M
Marungai
from Hyderabad, Telangana
May 29, 2019
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call charges on special numbers

In my monthly postpaid paid bill for the periodi ending on 25 may 2019, i have been charged rs.74/- for calling 1860 series numbers in-spite of having a unlimited local and std calling plan.

On reaching out to airtel i was told that these are special numbers and i am liable to be charged inspite of having a unlimited calling plan.
However, there is no such mention in the tariff rates mentioned in my monthly bill.br...
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TijoT
from Delhi, Delhi
May 25, 2019
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fraud transaction from airtel payments bank

Address: New Delhi, Delhi

I got an call from an airtel executive with (Number-*[protected]‬) on 25th may at around 11:45 am. They had called regarding an issue with my login to airtel money for which i had already raised couple of mails (Pfa the reference for the same).
That person on the call told that he had sent an otp to my number, and to share it with him so that he can reset mpin. After that otp was shared, he told that mpin has been reset successfully...
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srinivas vass
May 20, 2019
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my mobile network is not activated in china

I have activate international roaming pack of 3999. But i am not anle to use it. It is urgent i need to make calls from china. Please reaolve this as soon as possible. I have my co.pany calls attached to this number. Also has my networks and social media is activated using this number.

Please make sure I am.able to use my airtel sim. It is post paid and I hoped it should work as I subscribe to the pack of 3999....
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cdb123
from Bengaluru, Karnataka
May 20, 2019
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activation of international roaming without consumer consent

Address: Bangalore, Karnataka

During my recent international travel observed my phone received whatsup msg, immediately switched off the data. But at the end of month when received bill of rs. 1200 against regular rs. 350, upon checking was confirmed by airtel that "international roaming was activated without my consent" in the name of pre-activated service. I have traveled to other country two months back, then never happened, but now they are saying it is as per policy....
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Bhagyashree Kenkre
from Mumbai, Maharashtra
May 8, 2019
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airtel account history delete, wrong billing & calls discontinuation

Address: Mumbai City, Maharashtra, 400093

Hoping my escalation will help sort the issue out:

To be straight to the point, i have been using airtel post paid mobile number for couple of years (9+ years). I had amended the billing date, when i choose my billing plan to the start of the month for claims from my company and all was fine till november 2018.

1. My billing cycle was changed in dec 2018 without any intimation to me (From 4th of every month to...
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Anil Kumar Pathlavath
from Mumbai, Maharashtra
May 7, 2019
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airtel vendor charging 150/- inr for sim replacement/duplicate sim.

Address: Mahabubnagar, 509301

Dear sir, this is dr anil kumar p, i lost my mobile so i blocked my airtel mobile number, so i visited nearest customer care for sim replacement/duplicate sim, they asked me to pay 150/- which is unfair, i said customer care said 25/-, they refused to listen, asked to go to mahbubnagar/hyderabad which is 20/100 km respectively. I request stop/cancel his license for cheating the person. vendor number [protected], refused to share his name....
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Anish Mirza
from Surat, Gujarat
May 1, 2019
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postpaid stopped only call failed

I am using two airtel postpaid since last four months. Numbers are [protected] and [protected]. Before 6 months i bought [protected]. After one or two month i bought [protected]. Both are vanity numbers and i paid for that. After first bill cycle of [protected] i connected both numbers as a family plan. Now i removed [protected] from family plan cause i want to change [protected] from postpaid to prepaid. So i contacted customer care to separate...
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Atharva Chakke
from Morjim, Goa
Apr 29, 2019
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irregularities in receiving message about remaining data

The text messages that company sends notifying 50% 90% and 100% data used are not consistent. I didn't received 50 and 90 % data used messages many times and directly got 100% data used message. It's like airtel is doing this purposely so as to force us to use their top up data vouchers which starts around 50 rs. Also there is irregularities in their app notifying about current plan and data used. Many times i couldn't use see how much data...
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rsklogin
from Chennai, Tamil Nadu
Apr 25, 2019
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number does not exist after porting to airtel

Address: No 4/14, West Avenue Road, Kodambakkam, Chennai, Tamil Nadu, 600024

Hi, I had ported my number [protected] from Bsnl to Airtel. It got activated on 21 April 2019 and surprisingly people who were calling me were getting a message that the "number does not exist" or please check the number you have dialed ". I had raised a complaint with airtel and haven't received any proper response about the solution even after 5 days now. I keep emailing Airtel support teams and all they say is that all services are active...
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kush tomar
from Delhi, Delhi
Apr 23, 2019
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signal problem and internet issue in lower ground floor

Address: C-17, Basement, Anand Niketan, 110021

Signal issue in basement. Call drops every time. Internet is not working. It is showing only gprs on phone. We are facing problems since last few years. We have a big office space with nos. Of employees. We are planning to switch to vodafone now. We have made many complaints for this but not get proper solutions for it. Every-time they came and goes without doing proper solution for it....
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varun55
from Mumbai, Maharashtra
Apr 22, 2019
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to transfer ownership of airtel no.

Address: 95, Road No 2, Vijayanarag, KIADB Export Promotion Area, Whitefield, Bangalore, Bangalore, Karnataka, 560066

I am varun aggarwal, customer of airtel number ([protected]) and using this no. Since last 11 years. Eleven days back my no. Was blocked, since it was owned by abb and i changed my organization. I had contacted airtel customer care and they told that to get this unlocked i have to arrange noc from my last company (Abb). The very next day abb triggered the mail to me & airtel executive mr. Suresh (Airtel relationship manager & coordinator for...
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soumendra prasad
from Chennai, Tamil Nadu
Apr 15, 2019
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unable to call to particularly bsnl landline numbers

I m using airtel SIM card from past 6 years and i am recharging regularly for
unlimited pack.now .My no-[protected]..i am unable to call to particularly BSNL landline numbers..while calling, its saying number does not exist, where as i am able to receive the calls from the same landline numbers..and i am able to call the same landline numbers from other service providers like JIO and vodafone..why you are blocking my call to BSNL...
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Suraj Hayathbabu
from Bangalore, Karnataka
Apr 8, 2019
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international roaming activation for postpaid without request

Address: 1,1st Floor,opp udupi grand Hotel,2nd Main,nanjapa Layout, Adugodi, 560030

Hello

I am Suraj Hayathbabu and I am a platinum postpaid customer of Airtel karnataka with mobile number [protected]. I have been using this number from past 12 years and I travel very frequently to Thailand and other countries like France, China for company related work. I carry the same number to whichever country I travel but I use the local sim cards of the respective countries to call to India. My india number never had...
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