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Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Aug 12, 2026

Complaints 54818

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21980

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32838

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 20

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I made a payment to opt for a Broadband Service in Muzaffarnagar. I was given a link by the Airtel Representative to make the online payment to confirm the installation of a connection. I made the payment of Rs 8150 via my PNB debit card. After payment I got confirmation from airtel team that my payment is confirmed but next day I was told that my payment failed and If any amount debited will be reversed in 10 days. But after 10 days I got...

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Address: Airtel showroom, Saligramam, chennai-600092

I have upgraded my aircel sim to Airtel Postpaid later changed into prepaid on 2018. In 2019, tower was not shown in my mobile even after restarting my mobile. When I enquired in showroom, they said sim card might be damaged. So I have paid 25Rs and replaced my sim card. Same issue occurred to me on[protected]. After enquiring, showroom staff told me, they are not manufacturing chip/processor.i have again paid Rs 30 which I asked Bill, but...

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I have applied for FastTag 1 month before on the Airtel app. I have completed all the details on the Airtel app and uploaded the RC of the car as well. But in the next 2 weeks, there were no updates on the app so I had written the email to Airtel Customer Care at [protected]@airtelbank.com.

After receiving my complaint, they told me that I'll get my Fastag in the next two weeks so I waited for the Fastag to received. On receiving...

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Address: Badarpur

Website: www.airtel.in

Complaints against airtel pranay kt biswas mobile no-[protected] airtel customer facing data voice problem many long time & also complaint airtel care but no solution till today & complaint trai but same issue so plz inquiry & take necessary action totally indoor coverage nil outdoor also not good...

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Address: Madanapalle

I have recharged with unlimited pack. It's valid till 17 dec. However it expired on 29 nov and says insufficient balance. The same has happened even before. I tried calling customer care multiple times and ivr response is worse. It just gives options but done accept the response. Stop giving advertisements that you don't receive any complaints. The reality is ur ivr is as such it doesn't accept any complaints. Provide a proper customer care...

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I had done a recharge of Rs1499 on wrong airtel number thinking it’s a BSNL number through paytm and when i tried to call customer care of airtel they said they cant do anything as you have recharge from 3rd party app (Paytm) and you should have used our own app for recharge (Airtel thanks app).
Paytm on the other hand, is clearing stating on the app that this order has been successfully recharged by Airtel we will not be able to...

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Address: Mysuru, Karnataka

From past 4months I haven't used this number. I have topped up the sim with 379 rupees.
Can you please check what is wrong with my number. Despite of topping up am getting, this number is temporarily out of service!!!
PLs help me in refunding my account....

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Airtel is overcharging extra for 1860 calls!! on postpaid unlimited pack.

I was surprised to see in my postpaid bill that Airtel has charged for calls made to numbers beginning with 1860, even when my scheme is all local and STD calls are free in the package I am paying for.

The Airtel call centre tells me that the number beginning with 1860, is a 'special voice number'( a term they have coined themselves) and...

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I made Airtel Payment account and details were filled incorrectly first time. When I tried to do DTH recharge of 250, the amount was debited from my actual bank and Airtel Payment Wallet got credited, but transaction was not completed as Airtel has freezed the account. I am unable to edit the profile details, and don't remember DOB given in that. This is very surprising that Airtel Wallet is allowed to add money but there is no outgoing transaction...

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Address: 135/136 TF Pocket 3 Sector 25 Rohini New Delhi

That the Mr Rajesh Goyal is the owner of H. No. 27/28, pocket 3, sector 25 Rohini, New Delhi, is trying to install without following the conditions permission of MCD and others concerned authorities and obtain permission from McD without following the instructions mentioned in rules. It is alleged that this locality is thickly populated and installation of such tower is injurious to the lives and health of the residents. Complaints were made...

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Dear concerned Team,

On October 21th, 2020, i have made of RS.2828 payment twice as first payment got failed and amount also debited from my account. Hence paid second time. Both time amount got debited from my account. So totally i paid of rs.5656.

They told i got my amount refund max in 72 hours. So far my amount not got credited to my account. I paid through IDBI net banking, so i contacted IDBI customer...

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Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,

Website: Consumercomplaints.in

I do not get digital sim swap optoon in my lapu
Sim no [protected]..My business running loss..I decide to leave airtel if it is not activated..very bad experience from Airtel.....

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I Mrs. Archana Dinesh Anarse, (Airtel Xstream Fiber ID [protected]). I am writing this Complaint because of worst service provided by airtel Xstream to me.
In second week of September I requested Mr. Sanchit Patil (Mob No. [protected], I suppose He is distributor of airtel Xstream) for installation of airtel broadband device. He installed Nokia wifi device and connected Xstream line on 24 sept 2020. He asked to pay rupees 5234/- to...

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Website: Airtel.in

I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

They said that an amount should’ve been deducted from my account to activate the service, but no amount has...

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Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,

Website: Consumer complaints.in

Sir
I am a retailer of Airtel..My lapu no is [protected]..but I do not get the latest facility of Digital sim swap option in my lapu no..Though the distributor assured but it is not resolved..Everyday customer returned...pls activate this facility in my lapu no as before for smooth service with Airtel.If this facility will not be avsilable I have to leave this business with airtel.....

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65 other people found this review helpful

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Address: Indore

I have a prepaid unlimited call plan on my airtel number. Whenever I am trying to call any customer care number starting with 1860 for any company/bank, it says that YOU HAVE INSUFFICIENT BALANCE TO MAKE THIS CALL. what does this mean? I have paid money in advance and the company says unlimited calling, then why not connecting this call....

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I am unable to dial toll free numbers which are starting with 000800*******
Called Airtel customer care but they were saying services are working fine at their end. Called B party too they also said same thing. Airtel couldn’t resolve this....

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I disconnected my broadband connection in the month of May, and requested airtel customer support team to refund the security deposit amount they take during the time of connection.
My airtel Xstream fiber ID[protected]_ap
Airtel account number- [protected]
Then they asked me to drop them an email on their official mail id [protected]@airtel.com sharing a cancelled cheque or a bank account statement. So I shared them a cancelled...

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Address: Hanspukuria, nadia

Dear sir, sim swap option in airtel mitra app is not showing, i tried with uninstall & again new version install but still not the option is showing. Everyday my customers returned from my shop, they came for sim replacement, but i can't help them. I also contacted airtel customer care but they not helped me. My lapu no. [protected]. Please help me. I need sim swap option very urgent....

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Address: 122, Nagarjun colony, Jaripatka, Nagpur

We want to install airtel xtream broadband and we applied from it we got a call form airtel that the technician of airtel broadband will call us in 48 hrs but not a single call recieved yet.. This is so saddening.

Also i got the following message:-

(Dear anand premkumar,

Congratulations, you're a step closer to be a part of airtel family!

Thank you for your interest in airtel...

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