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Airtel Complaints & Reviews

www.airtel.in

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Updated: Jul 7, 2026

Complaints 54814

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21980

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32834

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 20

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Address: Madanapalle

I have recharged with unlimited pack. It's valid till 17 dec. However it expired on 29 nov and says insufficient balance. The same has happened even before. I tried calling customer care multiple times and ivr response is worse. It just gives options but done accept the response. Stop giving advertisements that you don't receive any complaints. The reality is ur ivr is as such it doesn't accept any complaints. Provide a proper customer care...

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I had done a recharge of Rs1499 on wrong airtel number thinking it’s a BSNL number through paytm and when i tried to call customer care of airtel they said they cant do anything as you have recharge from 3rd party app (Paytm) and you should have used our own app for recharge (Airtel thanks app).
Paytm on the other hand, is clearing stating on the app that this order has been successfully recharged by Airtel we will not be able to...

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Address: Mysuru, Karnataka

From past 4months I haven't used this number. I have topped up the sim with 379 rupees.
Can you please check what is wrong with my number. Despite of topping up am getting, this number is temporarily out of service!!!
PLs help me in refunding my account....

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Airtel is overcharging extra for 1860 calls!! on postpaid unlimited pack.

I was surprised to see in my postpaid bill that Airtel has charged for calls made to numbers beginning with 1860, even when my scheme is all local and STD calls are free in the package I am paying for.

The Airtel call centre tells me that the number beginning with 1860, is a 'special voice number'( a term they have coined themselves) and...

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I made Airtel Payment account and details were filled incorrectly first time. When I tried to do DTH recharge of 250, the amount was debited from my actual bank and Airtel Payment Wallet got credited, but transaction was not completed as Airtel has freezed the account. I am unable to edit the profile details, and don't remember DOB given in that. This is very surprising that Airtel Wallet is allowed to add money but there is no outgoing transaction...

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Address: 135/136 TF Pocket 3 Sector 25 Rohini New Delhi

That the Mr Rajesh Goyal is the owner of H. No. 27/28, pocket 3, sector 25 Rohini, New Delhi, is trying to install without following the conditions permission of MCD and others concerned authorities and obtain permission from McD without following the instructions mentioned in rules. It is alleged that this locality is thickly populated and installation of such tower is injurious to the lives and health of the residents. Complaints were made...

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Dear concerned Team,

On October 21th, 2020, i have made of RS.2828 payment twice as first payment got failed and amount also debited from my account. Hence paid second time. Both time amount got debited from my account. So totally i paid of rs.5656.

They told i got my amount refund max in 72 hours. So far my amount not got credited to my account. I paid through IDBI net banking, so i contacted IDBI customer...

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Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,

Website: Consumercomplaints.in

I do not get digital sim swap optoon in my lapu
Sim no [protected]..My business running loss..I decide to leave airtel if it is not activated..very bad experience from Airtel.....

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I Mrs. Archana Dinesh Anarse, (Airtel Xstream Fiber ID [protected]). I am writing this Complaint because of worst service provided by airtel Xstream to me.
In second week of September I requested Mr. Sanchit Patil (Mob No. [protected], I suppose He is distributor of airtel Xstream) for installation of airtel broadband device. He installed Nokia wifi device and connected Xstream line on 24 sept 2020. He asked to pay rupees 5234/- to...

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Website: Airtel.in

I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

They said that an amount should’ve been deducted from my account to activate the service, but no amount has...

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Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.,

Website: Consumer complaints.in

Sir
I am a retailer of Airtel..My lapu no is [protected]..but I do not get the latest facility of Digital sim swap option in my lapu no..Though the distributor assured but it is not resolved..Everyday customer returned...pls activate this facility in my lapu no as before for smooth service with Airtel.If this facility will not be avsilable I have to leave this business with airtel.....

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Address: Indore

I have a prepaid unlimited call plan on my airtel number. Whenever I am trying to call any customer care number starting with 1860 for any company/bank, it says that YOU HAVE INSUFFICIENT BALANCE TO MAKE THIS CALL. what does this mean? I have paid money in advance and the company says unlimited calling, then why not connecting this call....

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I am unable to dial toll free numbers which are starting with 000800*******
Called Airtel customer care but they were saying services are working fine at their end. Called B party too they also said same thing. Airtel couldn’t resolve this....

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I disconnected my broadband connection in the month of May, and requested airtel customer support team to refund the security deposit amount they take during the time of connection.
My airtel Xstream fiber ID[protected]_ap
Airtel account number- [protected]
Then they asked me to drop them an email on their official mail id [protected]@airtel.com sharing a cancelled cheque or a bank account statement. So I shared them a cancelled...

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Address: Hanspukuria, nadia

Dear sir, sim swap option in airtel mitra app is not showing, i tried with uninstall & again new version install but still not the option is showing. Everyday my customers returned from my shop, they came for sim replacement, but i can't help them. I also contacted airtel customer care but they not helped me. My lapu no. [protected]. Please help me. I need sim swap option very urgent....

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Address: 122, Nagarjun colony, Jaripatka, Nagpur

We want to install airtel xtream broadband and we applied from it we got a call form airtel that the technician of airtel broadband will call us in 48 hrs but not a single call recieved yet.. This is so saddening.

Also i got the following message:-

(Dear anand premkumar,

Congratulations, you're a step closer to be a part of airtel family!

Thank you for your interest in airtel...

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Address: Chennai-29

Dear sir, i wish to bring your notice that there is an airtel broadband junction box in front of my house. The junction box was installed without my knowledge. Please note we are planning to demolish and reconstruct the compound wall as it has cracked and may fall anytime soon and cause damage to property and people. Please do the needful to remove the airtel junction box. We recently met your staff and informed about the issue but they were...

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Address: delhi

I have already paid for my wifi installation
till now no installation at my place
all verification was done and was told that same day wifi will be installed
no one picks my call and when they do they make excuses by saying tomorrow and making fool o[censored]s
i want the internet facility badly and they are making fool o[censored]s
please look into this matter and try to reach me asap....

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Address: airtel office (stadium market)Ratlam (M.P)

I would like to inform you that from past four days i have been struggling with your local service provider for my airtel fiber connection name - ashwin vyas (Service provider) after multiple times calling him he is still not able to answer my calls. I also tried to get help from local airtel office here they refused to help in any manner i have already paid installation charges and still no one has came for installing it. I will sincerely...

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Good morning staff on duty,

Requesting you to add my email id [[protected]@emirates.com] to my prepaid mobile number account, which is [protected]. If you need any details from my side, please let me know.

Regards,
Vinod arul

Response from 121 - airtel customer care:

From: 121 [mailto:[protected]@airtel.com]
Sent: 21 september 2020 09:39
To: vinod arul thambu
Subject:...

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