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Airtel Complaints & Reviews

www.airtel.in

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Updated: Oct 10, 2026

Complaints 54829

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32849

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 20

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I purchased Fastag from airtel payments bank, but due to covid, I was unable to activate it at that time. Now my wallet is in the Dormant stage and cant use my Fastag

Wallet / Number :- [protected]

registered a complaint at wecare on 30th Dec 2020 with CASE no 8053144,

There I got a reply like I have to visit the local touchpoints to update my KYC, I tried visiting more than 4-5 touchpoints,...

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I have bought 12 gb plan for few days. As I am using to watch few videos my plan of 1.5 gb per days wasn't enough. It has not been merely 3 days and my whole 12 gb is almost finished. Left with only 1 gb. I come home after work to watch technical videos, that too with low resolution Cuz I have been reading that airtel is cheating with data. Auto update and auto download for all apps are always off except whatsapp and gmail. I realized now...

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I was using airtel prepaid sim(converted from postpaid in July 2020) and kept recharging it with Rs.598 plan (having 1.5 gb per day for 84 days) since conversion. Lastly i recharged it on 10th December 2020, so it had validity till 1st week of March 2021 atleast.
But suddenly on 28th January 2021, my airtel stopped working. I couldnt make calls or message anyone. When people tried calling me it said inval number.
I tried repalcing...

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Address: Om Nagar Gulbarga

I am Using Prepaid Airtel Sim. From 3 to 4 days I am facing issue i.e When I am in Call My opposite person cannot hear me properly. They are facing breaking issues of call and sometimes automatically call gets dropped & disconnected....

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Address: khandwa madhya pradesh

Hi,

I am using airtel since last 1 year, but whenever I want to call some customer care numbers like icici customer care number [protected] from my airtel number, it just dropped, no trying to connect.

one time I already raised this complaint on airtel thanks app but they didn't solve this problem and closed my compaint.

Some other airtel users also facing the same problem, why this problem in...

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I have currently taken 40 Mbps plan but I hardly get 5 Mbps usage...

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I lost my Airtel sim which is of Maharashtra Circle...i live in Assam state now...Applied for new sim which is of Maharashtra Circle...i visited Airtel Center in Mission charali.. Tezpur..They gave me new sim i have paid 25rupees..I inserted sim i got signal & i got a message from ATDSA saying your service has been set please restart your handset..after i restart my Handset There is no signal From Last 24 Hour...kindly solve my problem...Dhanyabad...

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Have purchased fastag on 13 th December and still I have not got my fastag and now 20 days are about to come. And status is still same"Validating order "please tell when I will get my order.if you can't then please refund my money.please I will purchase from somewhere else. My vehicle registration no. UP32ER4668.my airtel wallet no. [protected].my transaction ID is. FT[protected]...

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Address: Block-6 Neyveli township

Sir,
I have recharged the Airtel Prepaid amount for Rs.399/- on[protected] for my airtel mobile number [protected]. But the amount debited on my bank account and the same was not credited in the airtel prepaid.account.
After that I have recharged the prepaid amount for Rs.199 towards to one Bharti Airtel Ltd on[protected] through net banking for validation of 28 days. The amount was credited into the airtel account and I got...

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For three days my airtel sim is showing no service. After changing sim slot also, the problem still exists. Kindly advise me how to solve the problem. Should i wait for few days, or go for a new sim to continue with the old number? There is no signal problem as other airtel sims are working normally....

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My brother has passed away last month and my father was holding his SIM card until last week. but we came to know that, one of the legal heir has approached the Airtel store and transferred the ownership on his/her name. this my father came to know after the SIM got deactivated.
how can the ownership of the deceased person's SIM can be changed without the NOC certificate of the other legal heir....

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I made a payment to opt for a Broadband Service in Muzaffarnagar. I was given a link by the Airtel Representative to make the online payment to confirm the installation of a connection. I made the payment of Rs 8150 via my PNB debit card. After payment I got confirmation from airtel team that my payment is confirmed but next day I was told that my payment failed and If any amount debited will be reversed in 10 days. But after 10 days I got...

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Address: Airtel showroom, Saligramam, chennai-600092

I have upgraded my aircel sim to Airtel Postpaid later changed into prepaid on 2018. In 2019, tower was not shown in my mobile even after restarting my mobile. When I enquired in showroom, they said sim card might be damaged. So I have paid 25Rs and replaced my sim card. Same issue occurred to me on[protected]. After enquiring, showroom staff told me, they are not manufacturing chip/processor.i have again paid Rs 30 which I asked Bill, but...

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I have applied for FastTag 1 month before on the Airtel app. I have completed all the details on the Airtel app and uploaded the RC of the car as well. But in the next 2 weeks, there were no updates on the app so I had written the email to Airtel Customer Care at [protected]@airtelbank.com.

After receiving my complaint, they told me that I'll get my Fastag in the next two weeks so I waited for the Fastag to received. On receiving...

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Address: Badarpur

Website: www.airtel.in

Complaints against airtel pranay kt biswas mobile no-[protected] airtel customer facing data voice problem many long time & also complaint airtel care but no solution till today & complaint trai but same issue so plz inquiry & take necessary action totally indoor coverage nil outdoor also not good...

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Address: Madanapalle

I have recharged with unlimited pack. It's valid till 17 dec. However it expired on 29 nov and says insufficient balance. The same has happened even before. I tried calling customer care multiple times and ivr response is worse. It just gives options but done accept the response. Stop giving advertisements that you don't receive any complaints. The reality is ur ivr is as such it doesn't accept any complaints. Provide a proper customer care...

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I had done a recharge of Rs1499 on wrong airtel number thinking it’s a BSNL number through paytm and when i tried to call customer care of airtel they said they cant do anything as you have recharge from 3rd party app (Paytm) and you should have used our own app for recharge (Airtel thanks app).
Paytm on the other hand, is clearing stating on the app that this order has been successfully recharged by Airtel we will not be able to...

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Address: Mysuru, Karnataka

From past 4months I haven't used this number. I have topped up the sim with 379 rupees.
Can you please check what is wrong with my number. Despite of topping up am getting, this number is temporarily out of service!!!
PLs help me in refunding my account....

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Airtel is overcharging extra for 1860 calls!! on postpaid unlimited pack.

I was surprised to see in my postpaid bill that Airtel has charged for calls made to numbers beginning with 1860, even when my scheme is all local and STD calls are free in the package I am paying for.

The Airtel call centre tells me that the number beginning with 1860, is a 'special voice number'( a term they have coined themselves) and...

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I made Airtel Payment account and details were filled incorrectly first time. When I tried to do DTH recharge of 250, the amount was debited from my actual bank and Airtel Payment Wallet got credited, but transaction was not completed as Airtel has freezed the account. I am unable to edit the profile details, and don't remember DOB given in that. This is very surprising that Airtel Wallet is allowed to add money but there is no outgoing transaction...

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