Airtel Complaints & Reviews

For the last 2 days, I havent been able to call anybody without the cross connection problem. I call someone and someone else picks up. Also the number I have called gets a call from my number later but with someone else speaking.
I tried calling 121 for this, but it says that my number is invalid and wont let me connect.
It feels like my number has somehow been given to someone else. It is very troubling as I cannot even call Airtel customer care as it wont let me.

I don't know why airtel is called as india's fastest network when it should called as india's slowest network. No network can't use internet damn slow, call drops voice break. I hv also complained by till now nothing happened and top of that it became more laggy can't play games very slow. I ll wait for one more month if still the same i ll port my number to vodafone. Very disappointing.

Mob.no.[protected] was registered in my wife's (Mrs. Neelam Kumari) as postpaid one. My plan 299/- with special discount worth Rs.50/- . Suddenly internet stopped on 25.12.18 although I had almost 40 GB balance data in my account. The internet couldn't be restored in after so many complaints. Finally my wife decided to migrate from postpaid to prepaid service. I made a request to my nearest store BOKARO MALL, Sector 3, Bokaro Steel City, Jharkhand in Jan. after paying an outstanding bill worth Rs.687/- as pre the system. Mr. Hassan the concerned executive at BOKARO MALL procecced all necessary things. The old SIM got deactivated as per the system but new SIM for prepaid service has not yet been activated . Moreover, the system shows an outstanding bill worth Rs.269/- again.
Dear Sir, it has harassed us very deeply. So, It is my earnest request to make necessary arrangement so that My wife may get this no. against either as a prepaid/ or postpaid at an earliest.

I was suprised to see i got deduction message again today 01-Aug-2018 and some else have lifted my calls and i got debited. Airtel message attached screenshot.

HOW CAN YOU OR YOUR TEAM DONOT KNOW IF OTHER PERSON IS GETTING MY CALLS AND AM I GETTING CALL LIFT ROAMING CHARGES ?
REFUND THE BALANCE DEBIT.
THIS IS VERY BAD FROM AIRTEL customer service called and they are not even able to trace how is lifting and responding my calls, ...
Wht the HELL THERE SERVER AND SYSTEM DOING...

NEED TO ESCALTE TO HIGHER LEVELS

Respected madam,
Am a customer of airtel but now am not using that mobile number due to signal problem. Now automatically company cut that sim. But now a days some one misuse my number. Am request to u i want details of current customer of that number. Ddtails like name and address of that customer..
[protected] this is the number of that sim. Plz hlp..

I do not have airtel broadband connection, some one have mentioned my no has owner of it who is supposed to be "mr. Muniswamay" and he has not paid the respectives bills.
I get more than 5 times follow up calls, i have informed more than 100 times your calling person. They do not note that information and keep distrubing me.
Along with customer care calls and machine automated calls are directed to my phones.

Sir, I want2 know about my SIM card status, is it active or not? I'm not using it since last 2months. wn i call, it's in switched off.my number is [protected].i want2 take replace sim, is it possible! pls as possible as return my number, some unavoidable reasons i can't keep it on, pls take my complaint, soon resolve it.Actually sir i give this number to my sister, she's staying in Suryapeta, but now she's in hyderabad.

Sir airtel mobile service provider dwara mere mobile no [protected] par morning 03:53am date 31 july ko unlimited gamez service ke according charge rupees 35 deduct kar liya gaya hai jis time par charge katauti ki gayi us time par me so raha tha jab subah jag kar mobile dekha to 35 rupees balance deduct hone ka massage dekhkar surprise ho gaya customer care par call karne ka pray as kiya parantu nahin laga aaj customer care par complain ke liye call lagaya to customer care representative ne katauti ko legal bata kar complain resistered karne se mana kar diya aap hi bataiye kya koi sote samay service activate kar sakta hai ath aap se nivedan hai deduct kiya gaya balance return karwane ki kripa karen dhanyawad

My mobile sir damage ho gaya hai mera mobile road per for gaya tha missed meta mobile ka touch screen kam nahi kar raha hai mai one month dino se problem ho raha hai mai ne app per complaint ke liye koi option nahi hai costumer care per bhi called kiya lekin koi bhi hal nahi nikla please my mobile repair karbay jisse mere mobile pahle ki tarha kam mar sake

I have been using my mobile number [protected] for past 6years plus. I recently was out of station for 11 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in my bank accounts. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 7years old number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards

Priya malini k s

Please sir my bank account [protected] account BLOCKED or frezon bata raja hai bhim upi se payment other account me send karta hu to bata raha hai your account BLOCKED or frezon please contact your bank please me aapse request karta hu ki mera amount unblocked kiya jaye

I am using airtel 4g, with 448 plan, internet is very very slow, its like 2g, can't able to browse properly. I called to customer care before a 10 and gave a complaint, but still not internet is not speed. Plzzz solve this issue.

Name: mahesh a r
Ph: [protected]
Address: arehalli, kalkuntte post, anugondanahalli hobli, hosakote taluk, b'lore 67

+91 [protected]
I purchased a 30 rupees Airtel prepaid recharge voucher..
While scraching voucher.. few digits damaged and caused numbers unreadable..
Kindly provide 16 digit secret no. to recover it please..
Being customer i paid amount for voucher but not got service i paid for.. kindly justify fairly.. thanking you..
..
K.Dali Naidu
Mobile No. +91 [protected](Airtel)

I mistakenly rechanged the wrong through recharge it now app
Sharing the details below
WRR
wrong no-([protected])
Order Id-(AIA[protected]
Recharge amount- (509)
Correct no- ([protected])
Sending message to 59109 saying wron format please reverse the recharge to mu original number
Attaching payement reciept below in the picture
Please look asap that the matter is solves

Hello,

I am Prem spoke to your executive on[protected] at 06:12 PM when we received a call from +[protected] from Ms. Apsara. She asked me about the issues I have with Airtel and I responded that I had already informed your staff to disconnect. I said (by mistake) that I had sent an e-mail and I immediately said that I informed your people to disconnect when I spoke to them… I said I had lot of issues with the internet and I never said that I will not pay any money that I have to if there is any… She started arguing and she kept speaking continuously and never gave a chance to speak and she commands, saying “you give the answers to whatever I ask” HOW CAN SHE ORDER A CUSTOMER LIKE THIS? DO AIRTEL THIK THAT CUSTOERS ARE SLAVES? I got offended and asked her to transfer the call to the immediate Manager. She says (with a very arrogant tone) that no one else are here to talk and if you want to talk you have to talk only to me … and she started arguing with me and when I said to not argue with the customer and first listen to the customer. said that “You are arrogant and ……………” “WHAT DOES SHE THINK ABOUT CUSTOMERS?” I said I am in Visakhapatnam on my business work. I said that I am the Owner of a company and is this the way you speak and I asked for Appellate Authorities E-Mail Address and Complaint Number and she says you come to our Begumpet office, also she says “you do whatever you want”… She said these words multiple times… And she says that this is a professional call, which is very funny to here that from her… Is this the way Airtel employees speaks? I never said that I will not pay the money… IS SHE THERE TO ARGUE, OFFEND, INSULT AND COMMAND THE CUSTOMER? OR TO ADDRESS AND RESOLVE THE ISSUE? WHY SHE HAS TO TALK LIKE THIS? PLEASE DO REMEMBER, AIRTEL CUSTOMERS ARE NOT SLAVES TO SPEAK HOWEVER YOU WANT… She would had spoken properly and found a resolution… I claim an action on her as I got very disappointed and very offended with Airtel Executive – Ms. Apsara. We think there would be many Airtel Customers who might be facing these kind of issues (Harassment / Offensive Words) from Airtel Executives and also with regards to service… We dont have any issues to pay but we ask for a proper action on this executive and please do disconnect all connections we have with airtel, immediately…

In Public interest - "We dont want any customer to face what we faced..." Thats the reason we are posting this complaint...

Thanks & Regards
Prem

Bhojpuri videos are being activated in my phone without my consent. This has happened for the second tome now. This is really frustrating. I have lost Rs 170 by now. Also once there was this message saying 'online games have been activated' costing me Rs 30.

Please take this complaint into consideration and take the necessary action, otherwise I will be forced to take up extreme actions.

Dear sir, i am tinku sharma. I am an airtel user. At my home area for the biggest problem of the network for your airtel sim. They cannot be connected to the call, internet suffering. Daily i am facing this problem. I requested for you please solve my problem
My airtel contact no = [protected]
Alternate no.[protected]
E-mail id = [protected]@gmail.com

I am User of [protected] from more than 12 years, in which 3 time lost it and reactivate it . I am using this no in vodaphone post paid but after closing this no it taken time to come back in its parent service provider.
I never want to lost it because this is my oldest no. When i asked vodaphone for activation of this no they replied me that this no has been transfered in Airtel. Regular feedback from store and customer care was not satisfactory so i aplied compalaint on twitter, Facebook by mail then they find out my no dated as 31 july 2018 and said that to activate this no i must have to pay 25000 InR.

There is no signal strength at all in the office area.
Even to make calls it's difficult, there is no clarity in voice and not audible.
Data is something which will never work here.

Airtel states that it is the best service provider in india but it has such bad service here.

Place of Issue: Inside the building Silver Oak, B-Wing, Manyata Embassy Business Park, Nagawara, Bangalore-560 045

Sir,
On 30th July 2018 I made recharge of Rs509/- h for my prepaid Airtel number. I have transferred the money through my SBI bank account netbanking and the amount 509/-, 509/- was deducted from my SBI account and at the end of the transaction the transaction was failure. Transaction ref.no[protected]IGAEBJEOM1. But the amount was not credited back to my bank account. The Transaction details were date 30 July 2018 to INB Bharti Airtel LtdPayments-

Ref. No.[protected]IGAEBJEOM1
debit amount. 509.00
Date: 30/07/2018

Kindly arrange to credit back my SBI bank account.