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A
Anilkumar0000
from Noida, Uttar Pradesh
Mar 17, 2018
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Address: Gurgaon, Haryana, 122001

Mera name anil kumar h. Mera mobile number [protected] h. Maine airtel application se airtel secure mobile protection insurance plan liya hua h. Mera mobile december 2017 me accidental damage ho gya tha. Jisme mera mobile band ho gya tha or screen tut gyi thi. Jo ki maine airtel secure se accidental claim kiya tha. Mera mobile repair ke liye mere house address se pickup hua tha. Uske bd mujhe mera mobile repair hone ke bd mila to mobile puri tarah se repair nhi kiya gya tha. Mobile me sirf screen repair ki gyi thi lekin mobile ki band condition ko repair nhi kiya gya tha. Jiske liye maine dobara se airtel secure me is baare me complaint di. Uske baad mera mobile dobara se 1st february 2018 ko repair ke liye repick up kiya gya. Pickup ke time pickup boy ne mobile ko check kar ke liya tha or mobile reciving slip bhi di thi. Uske baad airtel secure se mujhe caal aai or bola gya ki apko apke mobile ke repair status ke baare me update kar diya jayega. Lekin mobile repair status ke baare me mujhe koi call nhi aai. Or 08 february ko shaam ko mera mobile mujhe diliver hua. Wahi dilivery boy dobara se mera mobile deliver krne ke liya aaya jo mobile repick up krne aaya tha. Jb maine apna mobile check kiya to dekha ki mobile ki screen andar se damage thi or mobile phle ki tarah he band tha. Maine usi time121 pr call ki or sara status bataya. 121 se mujhe bola gya ki aap mobile ko receive kijiye hm 121 se apki complaint register kar rhe h. Uske baad mujhe airtel secure or one assist se call aayi or maine dilivery time mobile ke damage condition me milne ke baare me bataya. Airtel secure ne mujhe mobile ki damage condition ki photo mail karne ko kha gya. Maine airtel or one assist pr puri details or photo mail ki. Uske bd mujhe kai baar airtel secure se call aayi or unhone mujhe bola ki hamne apki complaint register ki hui h or apko jaldi he solution denge. Lekin 14 february ko airtel secure se mujhe call aayi or bola gya ki apne mobile ko khud damage kiya h. Uske baad bhi maine baar baar apko mail ki ki maine mobile ko damage nhi kiya h. Lekin aap airtel baar baar mujhe alag alag baat batate h. Kbhi kahte h ki maine mobile damage kiya h, kbhi khte h ki maine jo mail ki usme photo me screen damage nhi dikhai de rha or kbhi khte h ki maine dilivery time pr damage mobile receive kyo kiya. Dekhiye me abhi bhi kah rha hu maine khud se na he mobile damage kiya h. Aapke airtel secure ne mere mmobile ko damage kiya h.
Me baar baar mail kar ke preshan ho chuka hu. Airtel meri problem ka koi solution nhi kar rha h
Airtel customer support has been notified about the posted complaint.
Mar 21, 2018
Updated by Anilkumar0000 Mera name anil kumar h. Mera mobile number [protected] h. Maine airtel application se airtel secure mobile protection insurance plan liya hua h. Mera mobile december 2017 me accidental damage ho gya tha. Jisme mera mobile band ho gya tha or screen tut gyi thi. Jo ki maine airtel secure se accidental claim kiya tha. Mera mobile repair ke liye mere house address se pickup hua tha. Uske bd mujhe mera mobile repair hone ke bd mila to mobile puri tarah se repair nhi kiya gya tha. Mobile me sirf screen repair ki gyi thi lekin mobile ki band condition ko repair nhi kiya gya tha. Jiske liye maine dobara se airtel secure me is baare me complaint di. Uske baad mera mobile dobara se 1st february 2018 ko repair ke liye repick up kiya gya. Pickup ke time pickup boy ne mobile ko check kar ke liya tha or mobile reciving slip bhi di thi. Uske baad airtel secure se mujhe caal aai or bola gya ki apko apke mobile ke repair status ke baare me update kar diya jayega. Lekin mobile repair status ke baare me mujhe koi call nhi aai. Or 08 february ko shaam ko mera mobile mujhe diliver hua. Wahi dilivery boy dobara se mera mobile deliver krne ke liya aaya jo mobile repick up krne aaya tha. Jb maine apna mobile check kiya to dekha ki mobile ki screen andar se damage thi or mobile phle ki tarah he band tha. Maine usi time121 pr call ki or sara status bataya. 121 se mujhe bola gya ki aap mobile ko receive kijiye hm 121 se apki complaint register kar rhe h. Uske baad mujhe airtel secure or one assist se call aayi or maine dilivery time mobile ke damage condition me milne ke baare me bataya. Airtel secure ne mujhe mobile ki damage condition ki photo mail karne ko kha gya. Maine airtel or one assist pr puri details or photo mail ki. Uske bd mujhe kai baar airtel secure se call aayi or unhone mujhe bola ki hamne apki complaint register ki hui h or apko jaldi he solution denge. Lekin 14 february ko airtel secure se mujhe call aayi or bola gya ki apne mobile ko khud damage kiya h. Uske baad bhi maine baar baar apko mail ki ki maine mobile ko damage nhi kiya h. Lekin aap airtel baar baar mujhe alag alag baat batate h. Kbhi kahte h ki maine mobile damage kiya h, kbhi khte h ki maine jo mail ki usme photo me screen damage nhi dikhai de rha or kbhi khte h ki maine dilivery time pr damage mobile receive kyo kiya. Dekhiye me abhi bhi kah rha hu maine khud se na he mobile damage kiya h. Aapke airtel secure ne mere mmobile ko damage kiya h.
Me baar baar mail kar ke preshan ho chuka hu. Airtel meri problem ka koi solution nhi kar rha h

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Last 2 months I have again & again complaint for my damage handset htc one a9. Airtel secure damage my handset repair time but he is rejected my claim. No solution for my problem.
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    R
    ripkadi
    Mar 18, 2018
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    Address: Mehsana, Gujarat, 382715

    All of a sudden yesterday i received amessage from airtel that in your mobile [protected], modelmaniawservices are activated and rs 30 /- was deducted from my mobile balance.
    I do not understand how the company can activate such services in my mobile without my request.
    The company does deduction without any confirmations to the customers. And customers are suffering.

    I request the company to return my deducted money in my mobile balance.
    Airtel customer support has been notified about the posted complaint.
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      M
      maheshnavy
      from Visakhapatnam, Andhra Pradesh
      Mar 17, 2018
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      promotional offers from 650003

      Address: 530026

      Dear sir

      My name is pmk umamaheswrara rao from visakhapatnam andhrapradesh. I am holding airtel prepaid connection ([protected]).

      On 15 mar 18, i received a sms from 650003 indicating that "truly unlimited! Unlimited local, std+ roaming call+ 100 sms/day on rs 93 with 1gb/month, 28 days or on rs 995 with 1gb / month, 360 days non-commercial use, call 505.

      On the same day i recharged with rs 995...
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      U
      unam.in
      from Indore, Madhya Pradesh
      Mar 20, 2018
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      Address: Raipur, Chhattisgarh, 493118

      मेरा मोबाइल नंबर [protected] जो फरवरी माह से reg failed दिखा रहा है | मैंने अपनी ID - आधार के साथ आपकी कंपनी के एरिया मैनेजर के द्वारा एयरटेल एप्प से सारे दस्तावेज के साथ
      प्रकिया एयर टेल कार्यालय भाटापारा से करायी गयी थी किन्तु इस एक माह में मेरी सिम चालु नहीं की गयी अत: आपसे सादर अनुरोध किया जा रहा है कि इस सिम को चालू किया जाय | जिसे कंपनी ने यह कह कर date 09/02/2018 को यह कह कर बंद कर दिया कि आपके documents सही नहीं है, चूंकि यह नंबर 12 साल पुराना है तो किस किस आधार पर उतने दिनोंसे सेवाए दे रही थी जबकि मै इसे नियमित रूप से रिचार्ज कर रहा था |
      Airtel customer support has been notified about the posted complaint.
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        A
        azim mulla
        from Savantvadi, Maharashtra
        Mar 17, 2018
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        Gamepind services is automatically activated on my number and inr 60 was deducted from the balance, kindly credit back the amount as soon as possible. The request to activate this particular service was never made from my end, requeat you to resolve this at the earliest and credit back the money deducted without any reason. Also deactivate the gamepind services on my mobile.in future don't activate any of the services automatically.in case i need any of the services i will do it my self. [try to resolve the issue as soon as possible
        Airtel customer support has been notified about the posted complaint.
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          T
          t38923075
          Apr 15, 2018
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          Website: www.airtel.in/prepaid-recharge

          Two times I tried to do an online recharge on the website http://airtel.in/. I used debit card and the redirection to the bank. Both times it took INR 509 and both times the recharge failed. I want a refund, immediately. Transaction IDs are[protected] and[protected]. I tried a third time using the one time password sent to my phone, and this recharge worked. But doing a 3d-secure payment does not work, it just takes the money and does no recharge. So please refund those two transactions. Thank you.
          Airtel customer support has been notified about the posted complaint.
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            K
            Kishore Logu
            from Mumbai, Maharashtra
            Mar 17, 2018
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            Resolved

            Address: Chennai, Tamil Nadu, 602024
            Website: www.airtel.in

            Hello,

            My daily internet usage is 1.4gb which was finished and i needed more internet usage so i reacharged my phone with 49rs one day 1gb 3g/4g pack. Recharge was successful but i cannot use internet and also data didn't add in my account it seems. My transaction id is:[protected]. I contacted customer support, but they said i can use my internet and usage has been credited. But i cannot use internet in my phone. I have an active signal and there is no problem with my mobile.
            Mar 17, 2018
            Complaint marked as Resolved 
            I called customer care again and they resolved this issue. It got fixed over time.
            Airtel customer support has been notified about the posted complaint.
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              T
              t38923075
              Mar 17, 2018
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              Sorry, but hijacking the security of online payment is a very bad idea. You must redirect to the bank website after i enter the debit card number. But i have to press an extra link which then redirects to the bank website. Then i can do my authentication there, and after it redirects back it is always saying that the transaction failed. Please change the interface back to the way it ought to be. Also debit card should be default, not any these funny untrustworthy other payment methods.
              Airtel customer support has been notified about the posted complaint.
              Mar 17, 2018
              Updated by t38923075               Two times I tried to do an online recharge. I used debit card and the redirection to the bank. Both times it took INR 509 and both times the recharge failed. I want a refund, immediately. Transaction IDs are[protected] and[protected].
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                S
                Surendra Sahariah
                from Khawhai, Mizoram
                Mar 17, 2018
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                Address: Darrang, Assam
                Website: Airtel 4g sim

                My airtel prepaid number is [protected] not active please active it is prepaid. 4g volte sim 9 days. After it was not active. I buy it 100 rupees. A xerox copy of voter id and. 3pasport size photos. Please active my airtel 4g prepaid number. My airtel prepaid number is. [protected]. It's 4g number it is not active please active it. It's my request.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  Pola.vrs.sathyanarayana
                  from Visakhapatnam, Andhra Pradesh
                  Mar 17, 2018
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                  Address: Guntur, Andhra Pradesh, 522601
                  Website: airtelpaymentsbank

                  Sir i am sathyanarayana from narasaraopet in gunturdistrict, sir march-10th transfer amount 500in upi transaction, but cash back -75rupees is not send sir why? Airtel app cash back offer is not send cash back, please immediately 75rupees send me my account number -[protected]. Please contact me in toll free number in telugu language. Please immediately answer me sir. I am waiting in 6days sir but cash back not send sir
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                  Yesterday i transact 1000 rupees from jk bank to airtel payments banks amout febited from jk bank but not credited in airtel money [protected]
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                    H
                    Himanshu Kushwah
                    from Bengaluru, Karnataka
                    Mar 17, 2018
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                    I ported my aircel sim to airtel on 12/march/2018 and today (17/march/2018) i inserted the sim. After some time i got network and got message from "atdsa" stating as following "your services has been set. Please restart your phone".

                    After restarting phone network is not coming even after selecting newtwork provider menually.
                    My phone number is [protected].

                    Please look into this.
                    Thanks.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Selva2sai
                      from Mumbai, Maharashtra
                      Mar 17, 2018
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                      I had transferred rs.5000 from airtel payment bank debit card to paytm account on 05 march 2018.in that transaction money is deducted from airtel payment bank account, but not transferred to paytm. Regarding this issue i requested paytm for the above transaction details, they had replied transcation has not done from sender's bank and ask me to getback the details from airtel. I complaint to airtel payment bank related to this issue they are not responding to my complaints.
                      Airtel payment bank trans id:[protected]
                      Complaint reference number : 1652203
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Raushan@1994
                        from Delhi, Delhi
                        Mar 17, 2018
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                        Address: 110096
                        Website: airtel payment bank

                        Hi guys,
                        I am also suffering from the same issues as debit freeze since 1 month and so couldn't transfer money. I am stuck with my money in airtel. I have sent the mail to higher officer also but didn't get any response. They are just doing # things with customer. Some higher authority should take actions on this.
                        Please if anyone knows the solution plz help me here:
                        [protected]@rediffmail.com or [protected]@gmail.com

                        Save us from airtel scam
                        Airtel customer support has been notified about the posted complaint.
                        Mar 17, 2018
                        Updated by Raushan@1994                         i didnt get any call or mail regarding this.still hoping to be good and expecting some good outcome.
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                          P
                          prabin maharana (leepu)
                          from Pune, Maharashtra
                          Mar 17, 2018
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                          I too had the same problem. I changed circle of my post paid sim. Night after 12 its got disconnected so i put new sim which got network in morning but not able to do tele verification. When i call to 59059 it is telling to subscribe caller tune services. Unable to receive any message or calls but outgoing is working. Please look into this issue asap. I am unable to get otp of banks transaction. This kind of service from top mobile network airtel is shame.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Ravi Lakhwan
                            from Delhi, Delhi
                            Mar 17, 2018
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                            Address: Hisar, Haryana, 125001

                            Dear sir,

                            I want to tell you that my airtel net problem is not resovle by your airtel team member. I have many times contact your airtel team member and also go your service centre airtel model town.
                            Address: plot no 4, mch property no 39, model town, near dabra chowk,, hisar, haryana 125001

                            There is no response yet.

                            Very poor service airtel net problem in previous 6 to 8 month.
                            If you are not resolved my problem i'll be changed my sim other operator.
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              Geetha Kalyani
                              from Bengaluru, Karnataka
                              Mar 17, 2018
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                              Address: Krishna, Andhra Pradesh, 521001
                              Website: WWW.AIRTEL.IN

                              Sir, i had given complaint regarding airtel postpaid unstable internet 4g connection and frequent disconnection.. On 26 th feb, 2018.. That was closed without my notice. And on 28 th feb again i had given a complaint.. Till date not rectified and not resolved. And i also spoked with an airtel supervisor but he said he cannot rectify and give me the stable connection in near future and asked me to pay the whole amount.. Even though without getting service.. Airtel cheated me with advertisements and hoarding by saying all india uninterrupted services.. By seeing them i trusted and shifted to airtel services by changing my port. But airtel is incapable to provide service in many areas like my place.. Then why they are advertising false statements.. Is really have to pay total amount to airtel without getting service?... Beside that i faced a lot of inconvenience, mental tension due to service problem during bill payments. Please ask the concerned to resolve my complaint and give amount deduction in this month bill payment for not providing proper internet service. And i would like to change my port to other services.. Ask them to provide clearence without queries.
                              Airtel customer support has been notified about the posted complaint.
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                                P
                                Payal Mishra
                                Mar 17, 2018
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                                Airtel is one of the most horrible service providers in india.

                                I took an international roaming sim before i left india last year. I had to pay extra inorder to get quick sim activation.
                                But, the sim never worked thereafter even for 1 sec (After i left india). Every month last year, i received the bills which were more than basic rental amount. Still, i kept on paying my bills every month with the hope of the sim working when i land in india.
                                Last month when i went to india, the sim did not work. Thanks to airtel.

                                The customer support team was never helpful in resolving my problem, instead asked me to pay additional amount to close the account.

                                Every time i called the help desk, they just kept my call forwarding.

                                Huge dissatisfaction!!!
                                Airtel customer support has been notified about the posted complaint.
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                                  T
                                  teja polisetty
                                  from Eluru, Andhra Pradesh
                                  Mar 17, 2018
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                                  Address: Hyderabad, Andhra Pradesh, 500085

                                  Already 10 days are passed since i applied for porting from aircel to airtel and still no signal.
                                  Even if i check status in mnp website, getting result as not found.
                                  Even if i call to customer care of airtel their replay is the worst you can expect that is no information is available in the status or go and apply it again.
                                  Once they are saying your request got cancelled so ask in airtel store, if there i am asking they just to wait for some more days max of 1 week but it's already 10 days and no signal or information on alternative number.
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Akshay singh jadon
                                    from Jaipur, Rajasthan
                                    Mar 17, 2018
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                                    Address: Jaipur, Rajasthan, 302017

                                    I am akshay singh jadon from jaipur.
                                    I am unable to recharge my airtel number online through paytm or by my airtel app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible.
                                    My airtel number is [protected].
                                    Airtel customer support has been notified about the posted complaint.
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                                      J
                                      Jeraldthanaraj
                                      from Chennai, Tamil Nadu
                                      Mar 16, 2018
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                                      Address: Chennai, Tamil Nadu, 600119
                                      Website: Airtel.in

                                      I have requested to move from postpaid to prepaid in airtel network. On the same day i got a message saying it will be activated within 24 hours. Now my postpaid sim tower got disconnected and in new prepaid sim still no tower. I don’t have another no to use. I don’t know how airtel is so irresponsible in customer service. When i called airtel customer care from my landline they are telling we cannot do anything with your issue go and ask the showroom where you bought the sim.
                                      Airtel customer support has been notified about the posted complaint.
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