Airtel Complaints & Reviews

Hi, since my old sim card got damaged i went to the near by airtel office and collected a new sim replacing it, they asked me to wait for 4 hrs and i have waited and i have not got the sim activation . when i called the customer care and asked they said there was no activation request they received from the airtel office . because of this i have wasted my time and must have missed a lot of important calls. i am seriously disappointed by the service i have got . i have to go to the airtel office once again for this

Hello,

I am using airtel digital connection with Account [protected]-001. In october I have updated my package to 1 year HD which includes all the channels.

Recently I have noticed that I was charged 45 INR per month for Gemini HD separately from the month of October. I called customer care on 4th of March 2018 and informed the same. They said very sorry for the inconvenience and mentioned some package activated by mistake. They deactivated the same and promised that my money will be credited back to my account within 24 hrs.

Its been more than 48 hrs and my money is not credited. When I called Customer care again they say it is my mistake I didnt notice. So, they cant credit back my money.

Im platinum customer of airtel from 2007 (Mob: [protected]).. I feel I am cheated? I am not bothered about my 300 INR. I am concerned about the values and ethics. They are cheating the customers.

Kindly help to credit back my money

Dear Sir,

I am not receiving post paid data bill my data card no is [protected]

I have visited your Kurnool Airtel office and they told we have updated the same.
I have received up to October 2017 from November month I am not receiving how I can pay the bill

how many times I have to visit your office please look in the same and clear the problem

Hi Team,

Subject : Recharge to wrong Mobile number.

I have done mistake on my own While recharging IR - Package (646/- Rs) to my mother In law Mobile Number +[protected] by mistake I have enter a wrong mobile number (+[protected] and recharge is successful.

So it possible to revert back my transaction amount (646/- Rs) to my actual number (+[protected] and add it to main balance (talk time)? If not possible to add it main balance please do cancel my transaction

provide the following details required:
Your Mobile number : +[protected]
Wrong mobile number : +[protected]
Amount : 646/- Rs
Transaction ID :[protected]

Transaction Details:-

On-line Prepaid Payment Receipt
Thank you. Please quote this receipt number for any queries in future related to this transaction.
Transaction Details
Name Kaartheeka
Address 5-147, Sanjay Nagar, Laxmidevipally, kothagudem, khammam - 507101
E-mail ID k.[protected]@gmail.com
Mobile Number [protected]
Transaction Type recharge
Transaction Reference Number [protected]
Date 06 Mar 2018
Amount Paid (Rs.) 646.00
Service Tax (Rs.) 0
Process Fee (Rs.) 0
Payment From Debit Card
[protected]Thank you for using airtel on-line payment services[protected]
BAL
Registration Number.AAACB2894GST036
Address:Plot No. 16, Udyog Vihar, Phase -IV, Gurgaon

Thanks
Kartheeka

I had raised a request with airtel for porting from jio to airtel. My old sim stopped working 10 hours ago and my new sim (Airtel sim) doesnt seem to be working. I am missing a lot of calls and feeling very helpless and harrassed as both my sims have stopped working and i dont have access to my number.

Kindly provide solution as soon as possible.

Airtel circle : karnataka

I ported my sim from tata docomo to airtel on 2nd march 2018. The sim was working for a while but now it's been 4 days and it's not at all working. The guy who did the porting told me that it will take upto 5-7 days for the new sim to get activated but why is it taking so long. I cant even use my sim for online purposes and nobody is able to contact me

Due to ongoing problems with aircel service provider i ported my aircel sim to airtel. After porting my number from aircel to airtel after two my aircel sim gets deactivated and till now my airtel sim showing no signal and i dont know whether my airtel sim gets activated or not. What is the problem in that. I will be verymuch thankful to u i[censored] say some solution to this issue. Thanks in advance.

The speed of internet is not good through out the day except at certain times. I have a plan purchased of 4G services. Customer care people say me that everything is ok from our side but speed of internet remains slow at many of times.
This is from about a Month ago and i contacted regarding this many times in customer care but help was not good.

Sir i gurjeet kaur is using mobile no. Of airtel company [protected]. The internet serivces on this number is not working from last more than 15 days. I have made number of complaints to customer care and emailed to airtel office. They are not solving my problem. I m being mentally harassed by airtel company. Kindly take action. Sir i m using this no. Since 2004. My other no. Are also working with airtel. I m facing problem without internet due to whcih my online services are affecting
Kindly resolve my issue

This is to inform that "gamepind service" is automatically being activated in my cell today morning which led to the deduction of rs.30 from my balance. I have never activated this service. I don't know how the service got activated automatically. Please take necessary steps. Kindly resolve and credit the amount immediately. Please take necessary step to resolve and credit back the deducted balance.

Hi,

I have added amount as per airtel guidelines 7000rs to airtel bank but when i'm sending this money to other person or in my bank account unable to do so.

Now they are saying you can utilize this money as recharge mobile or some selected policy or others bill.

Please help to get back my money in my personal bank account.

My airtel bank account is [protected]

Regards
Gaurav gupta
[protected]

I am trying to activate my new connection airtel no that is [protected], but since from 10 days i am getting only that we have technical problem we can not proceed this time and without listening any thing they disconnecting my call. I am very diaappointed with the behaviour and way of talking withbthe customer.
I am call from my activated airtel connection that is [protected]

I have ported from aircel to airtel on 2/3/18. And my aircel sim is deactivated on 5/03/2018. But still airtel is not yet activated. It doesn't showing a network. Since that is my official number, i was in trouble. I would missed many important calls because of this issue. It is very urgent.
No out going or incoming calls. So pls resolve this as soon as possible.

Airtel network services stopped working from 4th of march, 2018.
My airtel number : [protected]
I have my airtel app, which shows that i have the rc 449 plan valid for 69 more days.
I want my services to be back available as soon as possible and also extend my plan for the number of days that i have lost due to this issue.
Attaching the plan details from my airtel mobile app :

I am using above no.[protected] for more than 18 YEARS.

To update this with my Aadhar I requested for change of ownership (Corporate account to Individual) as per email from Airtel dated Feb 18, 2018 and submitted my Aadhar along with NOC from Company (as required) on Feb 24, 2018 at Sector 15 Faridabad.

On March 3, 2018 at 3:48 PM – SMS : Thank you for your interest in Airtel! Received request for activation of mob [protected]. Will be activated within 24 Hours! And at 4:48 pm received SMS – address verification completed.

On March 5, 2018, when contacted Customer Service (121) I was told ‘No Order generated’ for this no. Advised to Visit Store again. So visited the Store met the Manager Amit and CS Executed Kuldeep. They informed, - No problem from their side. Ticket raised for resolution. Will be done in next 24 hours.

On March 6, 2018 3 PM and again at 8PM – Store person tells me, no resolution so far. Wait for more time.

From[protected]
T, k, padmanabhan
No 87, sabari, vysya bank layout
Btm 2nd stage
Bangalore-560076
To
Airtel
Sub : refund of deposit for post paid connection [protected] – account no[protected]
Dear sir
I have surrendered the above post paid connection on 6th july 2017 and above number have got migrated to my prepaid connection. I have paid rs 3700 for the post paid connection (Ref your statement no[protected] dt 12/02/2004). As the post paid connection is cancelled kindly arrange to refund the deposit amount. I have already mailed my requests to airtel
Thanking you
Yoursfaithfully
T. K. Padmanabhan

Dear sir please provide me call detail incoming & outgoing of my brother mo. No.[protected]. My email id is [protected]@ymail.com my brother is away from home and can not communicate with him so please send information for our help. My address : 10/46 gautamni chali, opp. Bombay housing, saraspur, ahmedabad - 380018 (Gujarat) thanks & regards vishal thakor

I have a airtel sim which a 3g network sim. Since 5 days i've sent request for changing it to 4g sim with the sim number on 121 and i've also received the message that they will port my 3g sim to 4g within 24 hrs but till now my new 4g sim is not operated and that 3g sim also not working. So kindly plz port my number into 4g sim so that i can have my number back in a working state.

I have ported [protected] and [protected] from idea to airtel. Now i am unable to receive calls from connect landlines. Whenever someone try to call they got the error message that number does not exist on both the numbers i have ported to airtel.. Kindly look into the matter or give me the contact details of authority to contact regarding this issue. I have contacted customer care executives of airtel but they have no idea about it. They says that we have checked your numbers and all the services are working fine, but i think there is an issue regarding porting from idea to airtel and thats why the error message is received.

I am airtel customer from 5 years to 25/2/2018 i am regular user my sim no [protected] my sim service stoped from 25/2/2018 that for i complaint to custemeor centre and nearest airtel store but they not tak right action on my complaint
When i return call them do not tak responsibility about sim service
So request that restart my sim [protected] again