[Resolved] Airtel India — My Plan Migration - Worst Process | |||
Another worst execution from Airtel. Surya([protected]) is the guy who called me several times from Airtel and explained about 'My Plan'. After several call, I've agreed to migrate my Prepaid SIM to Postpaid. Next day(6th March 2014) some sale's guy(Bhagyaraj - [protected]) came to my office to collect the ID proof and Security deposit money (Rs.300). He didn't give the SIM card but he promised to give the card on next day. Without getting any confirmation from me they've blocked my Prepaid number. Last one week my business and personal calls got blocked. Who is responsible for this? I need clear response on this. And I've lost my business because of this. Here is the facebook thread regarding this : https://www.facebook.com/AirtelIndia/posts/[protected]?comment_id=8002915&re...⇄ Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi Saurav,
Still the problem is not fixed. For more than one week i'm suffering without my mobile number. Everyone started to question me what's hell happening to you number, why you're not picking the call???? All my business got stuck for last one week. Who is going to pay for this?
I need your Manager and CEO Email Id or Contact Number. I really want to escalate this case.
For last 10 years I'm using Airtel but today I'm thinking to change the network provider. All because of this WORST PROCESS followed by your team.
Find my FB Comments on this :
https://www.facebook.com/AirtelIndia/posts/[protected]?comment_id=8002915&am...⇄
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Parthiban
Still the problem is not fixed. For more than one week i'm suffering without my mobile number. Everyone started to question me what's hell happening to you number, why you're not picking the call???? All my business got stuck for last one week. Who is going to pay for this?
I need your Manager and CEO Email Id or Contact Number. I really want to escalate this case.
For last 10 years I'm using Airtel but today I'm thinking to change the network provider. All because of this WORST PROCESS followed by your team.
Find my FB Comments on this :
https://www.facebook.com/AirtelIndia/posts/[protected]?comment_id=8002915&am...⇄
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Parthiban
Dear Mr. Paramasivam,
This is with reference to your post dated 12 Mar. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 12 Mar. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 12 March 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33