Airtel Complaints & Reviews

My Fixed line account number is [protected].

Since May, 2016 I am facing lots of frequent disconnection and slow browsing internet broad band till date. I have raised number of complaint to customercare, nodal and appellate also. The recent reference number provided by them is 73421062. Till date i have not go the appropriate service from airtel. Every time i raise concern, they send technical field person to home to fix the issue. Every time technical person visit my home he said he has tried all his expertise still he is not able to solve it. So he said the problem is with 1 MBPS unlimited broadband plan which I have opted for. As he cannot tell this to airtel management so he is asking me to switch plan. and i do not want to switch plan as I have paid 6 month rental in advance. Now I want complete waiver of all the days on which internet is not working along with appropriate broad band speed as per my plan

I have been complaining to Airtel, regarding bad mobile network through written mails and calls. I see no improvement yet. The calls get disrupted and disconnected abruptly, both sides cannot be heard clearly. Many times I have to look for the network bars in mobile to have a conversation. Inspite of their claim that open network should resolve an issue seems a ???

I have done the mobile recharge for Rs 300 full talktime.After my payment, the transaction got failed.But the amount is not credited to my account. I did not even receive any message saying my amount will be credited back.being a regular customer of airtel, I strongly suggest that this option should be available during failed transaction

When can I expect my amount credited back to my account?

My TXN ID:[protected]

Dear Sir,
Few days back I port with Airtel Postpaid Family plan. i have paid 500 advance. to [protected] this girl executive. now my Airtel New Number still not activated even she is not picking Call tried too much time but.. I am worried she is fraud. My new number for family plan is [protected]; she committed your number will ative in next 4 hours but.. till now nothing active even i am trying to calling her she is not picking my call. 2 times she picked my call and cutted after receiving.
My contact number is [protected]

My airtel mobile no. Is [protected].
Alternate no. [protected]

I have transferred my airtel sim from postpaid to prepaid a week ago. The day before yesterday, my airtel postpaid connection has been terminated, but prepaid sim has not been activated. Since last 48 hrs, the situation remains standstill. Your costumer care and store persons ignoring this matter by saying some technical issue.

I am not the person who can solve your technical issue to activate my number. Your service is completely disgusting and it doesn't seems that you have any care about your costumer.

I am an business employee and due to your silly issue, my sim is out of network from last 48 hrs. It seems that to port to other network will beneficiary for me.

Kindly assist this issue asap and stop harassing your costumer.

Hi sir... I am Agil from coimbatore tamilnadu... [protected] as I lost this number since last year I think... But I denied to block the sim... Because only the sim was lost somewhere in my home I thought... Today I see that number in Whatsapp used by another user name ravathi...so kindly u may block that number or else see weather the sim is genuine... Kindly accept my complaint
Thank you

Sir,
This is sujatha and my broad band number is [protected].
I already paid all my dues. In the month of December 2015, I requested for the change of address. But no one responded properly after we got a connection from an other broad line network.By then I gave a written letter to disconnect my broadband connection in the month of January 2016. I guess someone misplaced my letter and after that till the month of August 2016 they are continuously sending me bill and torturing me in call almost everyday that i need to pay the bill amount more than 6000 rs for till the month of august 2016. After shifting to this new house from jan 2016., No cable connections or modem connections are done. for broadband. Without any connection how would have we used the networks and in what source they can charge me. Kindly consider and please stop those continuous tortures given by the airtel workers.

I have migrated my delhi postpaid number to Haryana airtel prepaid number approx. 20 days back and after migration I am not able to receive calls from delhi airtel numbers.i have also contacted karnal airtel store and they replaced my sim but still the issue is there. I have also replaced the mobile and done all the required settings in my phone but still issue is there

Please lookinto this issue and help to get resolved. I am also not able to dial [protected] when I am in delhi.

I dropped the cheque no. 166740 for Rs.1485 in BillBox drop box, on 15th August 2016. This was for my cel phone bill payment for July, 2016. On 6th Sept.2016, I received bill for August 2016. This bill showed balance payment for last month, Rs.1485. I contacted Airtel customer care no.12118. They told me that they not received the payment and are unable to trace the cheque. Next I contacted BillBox and they told me that they delivered the...

Dear sir, i am anjesh giri. my shop name is SHRI RADHEY TELECOM siroli road, dhanoli, Agra near raviraj gais godown. es road pr sbi shop pr airtel 4G board lg gye lekin meri shop pr nhi lga.maine apke help desk pr complain bhi mail ki lekin koi reply nhi aya. FO, TSM, DISTRUBUTER, ZSM kisi ne meri help nhi ki.mera lapu no.[protected] h. ap mera record bhi dekh skte h. every month activation target pura krta hu.eload bhi kafi matra m krwata hu. jo apki airtel sim sell and cupan and recharge nhi krte unka board lg gya lekin hmara nhi lga. hme bahut dukh huya.ab apki airtel sim sell krna bilkul band.

I was messaged to renew my data plan on no [protected] and my data will be carry forwarded till next expiry date. I had some 700+ mb data left from past month and then renewed my 3G plan for 30 days by 29 rs plan. However all my last month data was forfeited and i was left with just 75 MB data that i got as part of Rs 29 plan. Also I recharged for Rs 30 which should have given me 32 rs talktime as a Best suggested plan still I got only Rs 23 odd. Again I was forged of Rs 9.

Hi,
In our locality I.e. deopani, Assam the tower is available but the signal strength is very weak.We are not able to use internet, cannot make contacts nor receive any calls.There are many airtel sim users here. We dont need any new tower instead of that if the present tower is repaired or the signal rate is increased more, this would be a great favour for us or our locality. I hope the airtel network will not discourage us by giving us the best network. Thank you.

Sir,

Recently Airtel launched a Rs 29 3G recharge with 30 days validity. To any non suspecting customer this recharge feels like a remaining data extention plan as firstly 75 MB 3G is a unusable data option for one month even for basic usage and secondly all other 3G monthly plans like Rs 96 etc offer this feature, but this recharge does not extend the existing data.

Airtel has introduced this recharge just to fool customers into using this as a data extention plan.. but they eventually end up losing their previous data as well as phone balance.

I suffered a similar issue as my 4 GB data worth Rs 850 was forfeited when I did this 29 Rs recharge, secondly I also lost Rs 125 mobile balance as 3G started working on my main balance without any warning.

This was a loss of more than 1000 for me. No wonder there will be thousands of other who have suffered the same problem.

If the company is not giving data continuity they should at least add a disclaimer along with the recharge option.. but no such warning was given.

When I contacted customer care they refused to write my complaint and told me to switch to other operator if I'm not satisfied with airtel services. Too much of proud as a number one company will soon bring it down I'm sure.

I want Airtel to take this matter into notice and recredit my lost data of 4GB and phone balance of Rs 125 or I'll shift all my airtel numbers to other operator and drag this matter to TRAI and Consumer court as my brother is a lawyer and RTI activist and we do not hesitate to take public interest matters into courts irrespective of the amount involved.

My phone number : [protected]
Recharge date : 25/9/2016

Regards,
Atul Jain
Rajsamand
Rajasthan

Sir
I have complained your forum about Airtel company regarding my wrong bill amount generated against my dongle no [protected] of Rs 14070.00.
This complain has been made on 24.09.2016 but today on 28.09.2016 the above complain has not been resolved.Pls note that if not this matter resolved within seven days I will take this matter to consumer court.

I live in Noida Sector -62, Bhagirathi Appartments. I applied for 899 Rs plan with 8 Mbps speed (effectively 1MBPS) but I came to know through an installation team member that plan provided to me is 2Mbps (getting 1/8 i.e. 250 KBPS) speed. The reason is that they are using society internal wiring and that does not support more than 2Mbps speed. But It is not my problem. They should have told me this limitation beforehand. I am paying for 8Mbps plan and What I am getting is 2Mbps.

Hi,

I am using AIRTEL 4G DONGLE from last 6 months. Suddenly I am having issues with DONGLE as I am not getting 4G signal. I called customer care and followed up with them for almost a month, still the issue is not resolved. more over when calling the customer care number [protected] so many times we are getting number is not valid and even it is connected customer representative has put on hold for couple of times when I asked them to escalate the issue. I want to bring the issue in this forum because what AIRTEL advertising is not what they are working.

Comments
Ve venkat.y89
on Jun 9, 2016
Best Review+1

About CDRs and SMS history

Hello, I want to know about how long the CDR and SMS content stored on your network for retrieval. Can you please reply me with details?
Sa sanjeev

Airtel — misplase pin no.

hi
my recharge pin 2 degit is misplace my recharge pin no.[protected] recharge serial no. [protected]

pls inform my correct 16 degit pin no

thanks
sanjeev
Ka kailash chand arya

misplase pin no.

hi

my recharge pin is misplace my recharge serial no. [protected]

pls inform my correct 16 degit pin no

thanks
kailash
Ir irfan khan

AirTel — airtel GPRS card

Sir i am customer o[censored]P east zone of Airtel, i have purchased one 450 rps airtel GPRS card for internet services on 9th march 2009.. it was said that it will be activated within 48 hours but 3 days has passed but still my GPRS is not active..i have talked to customer care but they are also helpless.

plz look into this Show more...
Za zahid khan

hi irfan... i hope that u have solved out with ur problems, , , , , if not then..there are few easy steps:
if you are using nokia then, , open the software click on connect to internet...
then connect it mannually...
first step...
choose "ur phone is modem"
second step...
choose "airtel india"...
then click on finish.
Ya yashasvi kathuria

Airtel India — recharge top up

i bought a recharge card Rs. 20. But some no.s got rubbed. What to do know? i send u serial no of card is [protected]. Plz send me scratch no.
Ve velus
on Feb 25, 2011

Airtel — NOT PROVIDING THE NUMBER LOST

i LOST MY MOBILE LAST MONTH. I AM ASKING FOR THE SAME NUMBER WHICH I LOST FOR THE PAST ONE MONTH. BUT AIRTEL CENTRE IN MY PLACE ARE ANSWERING NEGATIVELY. PLEASE PROVIDE ME THE SAME NUMBER
[protected]
PRESENT I AM WITH BSNL MOBILE
[protected]
I AM DISSATISFIED WITH AIRTEL CUSTOMER SERVICE
Jo joybuddy66
on Jun 4, 2011

Airtel — forgot my pin code

sir! my sim card is blocked and now it need puk code...please send me my puk code.My phone no. is [protected]. my email id is [protected]@yahoo.com.
Al alauddin94
on Sep 8, 2011

AirTel — LOOSES

SIR-; My Name is ALAUDDIN and my mob nom-[protected] model-NOKIA 5800d-1NMS RED and IMEI-[protected] Looses in BARTALA-AGARTALA-WEST TRIPURA-INDIA on dated-08/09/2011 Please Help me my. another nom-[protected]
Ma Manisha Nitin Malto
on Jan 20, 2012

AirTel — Airtel Card Lost

I have lost my Airtel Sim Card. Can I get a new one without changing my number.?. My no [protected]. Plz Tell mi how can i get my no. Plz suggest mi on my mail id : [protected]@rediffmail.com
As ashish_bhatt93
on Feb 5, 2012

I have purchased airtel Top-Up Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No. :- [protected]

Secret Pin :[protected]****5

My Mobile No. :- [protected]

Dear Sir,
I am a retailer from Sorda area of Rourkela zone and I would like to inform you that we have sevre issues relating to data in our area.
Your company is advertising and claiming about open network but it is of no use. I have call on it several times but never got positive response and the issue is also discused with area tsm and zm buy the result is same.

So, I request you kindly to look at the matter and hoping that the problem will be solved.

Regards

Reshmi electronics
[protected]
Sorda, rourkela

I have applied for broadband new connection agent collected rs 1000 from me and no response from them. I got a call saying that i dont have feasibility and money will be retured back to me but till now no response from them. I have send mails and call to customer care no response from them.

My CRF no TNPC837370

Mail from them

Dear Gopinathan,

Greetings from airtel!

This is in reference to your email regarding delay in installation on your airtel account number [protected].

I have registered your complaint and the reference number is 72993508. Let me assure you that the issue would be resolved within 03:00 PM on[protected].

For further queries, please do email. I will be delighted to assist you.

Best Regards,
Subrahmanyam CH
Service Specialist
airtel

Dear sir,
I have recharge in my prepaid mobile from myairtel app thro' net banking on 22nd september, '16. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.[protected].
I have contacted airtel customer care cell. They didn't help me or not shown any helping attitude, but simply harassed me a lot. They asked to give details of transaction id which was not...