Airtel — Outgoing calls suspended

Airtel — Outgoing calls suspended

P prathyush karun from Bengaluru, Karnataka

My outgoing calls and data have been suspended. And I'm asked to call customer care. But I'm not allowed to call because I have no outgoing. All of this in the middle of a trip where I need calls and internet all along. My postpaid credit limit is ₹14000. But Airtel suspends service to me for delaying a payment of ₹1750. I don't see the point of credit limit if I have to get harassed this way. Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint.
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Comments

Nirav Majumdar

from Ahmedabad, Gujarat

I want to incoming and outgoing & massage details for april_may 2017 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id.nirav.[protected]@yahoo.com Thank you.

S S Nayak Bbsr

from Durgapur, West Bengal

I have lost my mi mobile IMEI no. [protected] . In which I was using Airtel no [protected]. Can you please block the no. & trace my mobile which has been stolen at Puri, Odisa.

shubhamamsa

from Delhi, Delhi

I bought airtel 4g sim on 24th of June and after putting my sim in simcard tray it isn't reading. I bought another one and it was working fine, though both sim aren't activated yet but one of the sim isn't reading. Why?

[email protected]

from Varanasi, Uttar Pradesh

Delay in starting new sim- [protected] sim purchased before 16 hours till it not activated .. please activate.. urgently.. and take as first priority

Srinivasa L

from Bengaluru, Karnataka

I PORT Reliance to Airtel 22 nd sim purchase postpaid still not activate or network not available is show

My no [protected]

Sim card still not activate and working

prave55

from Ahmedabad, Gujarat

Pl deactivate my prepaid cell / sim Number [protected] as am going to abroad wh am b back i will try to retain this but as of now pl deactivate ASAP for security reason

Airtel Customer Care's response, Jul 3, 2017

Verified Support

Dear Prave,

This is with reference to your post, dated 03 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care's response, Jul 11, 2017

Verified Support

Dear Prave,

This is with reference to your post, dated 03 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd