[Resolved] Airtel — validity recharge not carry forward

Sanjiv Sudhakar

Address:

805130

All telecom company except jio is not carry forward validity of 28 days if multiple recharge done of same amout or different for validity of outgoing. They give validity of 28 days but starts calling through automayed machine 5 day before recharge expires. If recharge done it invalidates previous validity and starts counting new validity of 28 with immediate time and date.

Can you make sure of carry forwarward validity? Is there way to make this in law for this. Or we will always feal cheated. It is not possible by everyome to buy/operate 4g phone and switch to jio.

Regards,

Sanjiv sudhakar
For airtel number belong to my father
[protected]

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Oct 7, 2019

Complaint marked as Resolved

they do not provide it

Airtel customer support has been notified about the posted complaint.

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Comments

Jay Sahay

from Muzaffarpur, Bihar

I have an active airtel pack but whenever I click on all callers, it says "you cannot set hellotunes please contact customer care".

dimple atry

from Mumbai, Maharashtra

There no network at all

dimple atry's reply, Dec 23, 2018

No network is available

Janani Kumar

from Mayiladuthurai, Tamil Nadu

I have recharged Rupees 399 for a wrong number [protected]
The correct number is[protected]
The amount is Recharged on December 22 2018
Via airtel payments bank wallet with number [protected] .
Transaction id [protected]

Please reverse my payment in my airtel wallet or my mobile main balance. Thanks

Janani Kumar's reply, Dec 22, 2018

please find the screenshot