Alliance Broadband Complaints & Reviews

Address: Kolkata

Client ID: [protected]
I have been using Alliance Broadband service since about 2 years, it was great in the beginning, but nowadays, the downtime have been increasing, and most of the time, the latency is too high/

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Address: panihati,kolkata

For last Month the ping of the broadband was horrible. Servers from Singapore has a latency of 300ms which used to be around 80. Requesting the company to solve the issue as early as possible. Games don't work at all because of the issue.

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Address: Gopalpuram,Hanamkonda,Warangal

Dear concern,
Always we are facing network fluctuation problems and are not solved properly

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Address: [email protected]

Hi using your broadband service for last 4 years, suddenly found today my internet services stopped, after calling local internet provider they informed without using cat fiber I will not get the service, kindly explain about last time Rs 1500 I have paid for the existing fibers. If in future your company will change this kind of things will we have to pay everytime for this ?? Really this is very irritating.Why I have to pay everytime for Companies internal upgradation????

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Address: B-4/479 KALYANI NADIA

My alliance internet cannot connect to facebook servers, it always give me packet loss when i open facebook or stream on facebook, but it works fine with other websites, its only facebook!!

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Address: Gargaria Gargaria

Internet us not working for past 36 hrs neither local point of contact is responding... unable to connect with office... kindly resolve asap or refund my amount

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Our alliance connection was given by a local den cable operator of Ananda Palit area called star line... Our internet connection always get disconnected every few month interval and they always say due to cut in fiber line... This issue is going on for 4-5years but now they say they can't fix it and order me to take new connection from other operator... Last time new connection cost me 1500rs for connection charge and now since they are unable to fix their problem they should compensate that new connection fee that would be required for opting for new connection as it is their failure and incompetence! But they are refusing to compensate nor agreeing to fix my existing line! Bunch of good for nothing people running as local distributor of alliance!

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Address: Durgapur Aranyak paschimanchal

Durgapur Aranyak pashchimanchal.service provider using all torn wires and when ever we r complaining, he is coming and putting cellotape to the wire...past two months paid 600 +600= 1200.
Either attain the issue and penalise the provider or return back my money.

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Address: Durgapur pashchimanchal aranyak

1.durgapur, aranyak pashchimanchal-713212
2.no connection from past two months inspite of paying 600/- every month.
3.provider doesnot reply.
4.but he is very upfront to collect money.
5.we repent that there is no airtel broad band and that is your advantage..

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Hello,

My name is Bijay Kumar Prasad.
My client ID is [protected].
I am.facing internet seed issue from.past few weeks yet its not resolved. I had very bad experience using your connection. If you can't solve this issue please refund my money. Because I am getting pissed of now with your services. Everytime I need to call your representatives but have not got any satisfactory result.
Is this the way you deal with your service holders. I have taken this connection for my official purpose and could you imagine I am not even able to open a page though I have opted for 100 Mbps speed. This is not done in anyways. I will surely opt out if you would not solve this speed issue. Because of your speed my work is getting hampered.

Looking forward for your response.

Regards,
Bijay Kumar Prasad

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M

Monjori Acharjee

Jun 15, 2021

The most worst provider.

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Client id : [protected]
Local operators always cut of the internet intentionally whenever rain pours down. This is simply untolereable. Do the needful at thee earliest.

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Address: 54 East Santoshpur cooperative housing society.kolkata 700099

Internet connectivity is very much unstable . I took the connection recently and Inam not able to do any tasks. I am unable to connect to VDI for any work.
Please resolve. It's a total waste of money.
Customer ID:[protected]
Thanks
Bodhisatya.

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Address: 27,TILAK CHAWDHURY LANE,PO-GHUGUDANGA,PS-DUMDUM,KOLKATA-700030

Internet not working, frequent interruption for the last 10 days.

online meeting, classes and tution are going on in full swing in this pandemic situation.

immediately solve the problem .may be within 2 hour.

local distributor are very reluctant to take care, no response .

pl take immediate action .

thanks,
subham datta.
client id _[protected]

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I am using Alliance Broadband services and the speed is very low (3mbps) but I am recharging of 60mbps despite several calls there has been no response for the above.
I would like to get this solved as fast a possible.

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Address: Diamond harbour....south 24 pgs....743331

When i play games my ping too much up down...plz resolve...

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Address: Diamond harbour...south 24 pgs...743331

When i play game...my ping too high...plz resolve...

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Address: A-3/4 Labony Estate Salt Lake Kolkata -700064

I am not getting Internet from today (11.05.2021) afternoon.
My Client ID: [protected]
Name: Swagata Sen
Mobile No.[protected]

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Address: 102B Elliot Road, FlatS 5 & 9, Kolkata 16

Please let us know why we are not getting internet service. During the thunderstorm and rain the internet went off and it is still not working

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Alliance broadband is providing very poor internet connection. It is not working maximum of time during rain . And then the internet comes after 24 hrs gap.

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Address: 2 Nafar Koley Road kolkata-700015

I am having problem with my broadband connection. The internet is slow and gets automatically disconnected within seconds of turning on the router. I have to restart again and again. I have tried to contact the costumer service but you are also aware how poor your service is. Help my concern as soon as you can. Pincode-700015.

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Alliance Broadband Complaints & Reviews

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Alliance Broadband reviews & complaints page 5

High Latency and Frequent Downtimes

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Ping Issue

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Wifi network problem

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Sudden stop of internet connection

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Server Problem

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Internet not working for past 36 hours

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Local alliance broadband distributor is unwilling fix problem in the fiber optics of my alliance connection

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Disruption in internet- provider collecting money but no service provided

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Disruption in internet- provider collecting money but no service provided

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Facing Internet speed issue

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Internet cut off in optical fibre

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Network unstable unable to reach customer care

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Internet not working ,frequent interruption for the last 10 days

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Network speed

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Ping issue

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Ping issue on gaming

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Not getting Internet

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No internet

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Wifi

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Poor service

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