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Alliance Broadband Complaints & Reviews

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Last updated Sep 18, 2023
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Alliance Broadband Phone Numbers

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1800 120 0300
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+91 33 7100 2000
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Alliance Broadband Head Office Address

Padmapukur (Entally). P-89, C.I.T Road
Kolkata
Kolkata District
West Bengal
India
700014

Alliance Broadband reviews & complaints page 2

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S
Swaraj Mondal
Sep 8, 2022
Jul 16, 2023
This thread was updated on Jul 16, 2023
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Payment Successful but payment status not updated

Address:VILL-TULSIGHATA,PO-NIMPITH ASHRAM, NIMPITH ASHRAM,DIST-SOUTH 24 PGS

I have paid my bill amount on 8.9.2022 but payment status not updated and internet does not running....
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Яίτζ Ђεгє
from Hugli-Chuchura, West Bengal
Sep 6, 2022
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Inconsistent Network Bandwidth and Latency

Address:Kolkata

The network bandwidth were never the same for everyday as well as the network latency or ping is not even satisfactory. So I think they should have close their business as we can see we couldn't get the service what we're told to be provided, when we paid them in full amount.
So tell me what's the reason behind keeping their connection instead of just no connection.
Please look into that matter and I think there are more like...
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I
IshitaSen
Aug 19, 2022
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Internet service down

Address:Entally, Kolkata

Internet has been down more than an hour, ONU is showing LOS....
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Basakannie
from Santipur, West Bengal
Aug 8, 2022
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Recharged timely but service stopped

Address:Kolkata

My customer ID is [protected]. I always recharge timely. This time broadband service has been been stopped although I recharged it with Rs590 on 07/08/2022. I recharged it through CRED. I have attached the transaction receipt here.

I want my service restored immediately....
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A
Atanu@1000
from Kolkata, West Bengal
Aug 5, 2022
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Facing login issue in alliance portal

Address:Nabapally main road(near friends club); P.O- Dhalua; Kol-700152

My alliance portal is not opening after connecting my wifi. Contacted my Nternet service provider. They didnt gave any response. Such a bad service provider. Very dissatisfied with their service. And I am not able to do WHF also for this issue. Feeling like switching to other broadband. Very sorry to say...
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G
Gaurav Kumar Ram
Jul 8, 2022
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No internet access

Why is my internet not working?
Its showing no internet access it was working fine this morning al of a sudden its gone and for the past few days I've been getting very slow speeds even though I'm on broadband Ethernet connection....
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shibsankar roy
from Jalpaiguri, West Bengal
Jul 7, 2022
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High ping and very low download speed

I am facing high ping and low download speed but when i call customer care, they tell me to check speed on ookla speed test website, on that website everything is fine as cache speed is there. But when i check speed from www.speedtest.com.sg or googlefiber speed test website i get actual result of high ping and low download speed. I want alliance officials to look into this matter....
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shibsankar roy
from Jalpaiguri, West Bengal
Jul 7, 2022
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High ping

Website:www.speedtest.com.sg

I get high ping and low download speed. Every time i call customer care, they tell me to check speed on ookla speed test website. They have cache speed on that website. I want a permanent solution....
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P
pronoyis
Jun 22, 2022
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I can not use Internet

Hello,

This is Pronoy. My registered Phone number is [protected]. Client ID: [protected].

More than 20 days, I cannot use my Internet. Regarding this issue I submitted a docket on[protected]. Docket number is : AAAA-AAAN-1452. Still that docket status is Open. I waited few days ( 16 Days) and see not solved then I again submitted a new docket regarding same issue on[protected]. Docket number is AAAA-AAAO-5258...
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Hi, I am facing slow internet many times but I did not complaint but this minty I faced a lot.so..the thing is I do recharge starter pack but when I use zoom or downloading some files it gives very slow speed like 10-20 all and average that also after 5-6 pings.thats actually hampering my work. I need the permanent solution otherwise I have to think about alternative. The think I don't that much speed based on my package...
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M
moon17
from Durgapur, Maharashtra
Jun 9, 2022
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No Internet No help

Address:Durgapur

No internet for last 5hrs. Problem not resolved till now. It has been informed from your end (Mr. Sourav Mondal) that existing (from 12:58hrs) fibre cut problem had been resolved at 17:38hrs. Unfortunately, I am still not getting any connection. Customer care has no clue what is happening!! Please restore the issue and rectify your problem. Also send me the details of the fault occurred. I pay for the connection and I have every right to...
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R
Ruth Ria Biswas
May 3, 2022
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Amount deducted from Bank but recharge failed

On 3rd May, 2022 I tried to recharge my wifi. The amount ₹590 got deducted from bank but there was server error so the transaction remained unsuccessful. ₹590 got deducted from my bank but the recharge was unsuccessful....
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A
ananyadutta
from Belda, West Bengal
Apr 30, 2022
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No internet issue

Address:Belda, West Midnapore - 721424

Hi Team,

My wifi is connected but it is not working and showing no internet.
My Customer ID[protected]
Kindly look into the matter.

Thank you....
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Lily98
from Kolkata, West Bengal
Apr 10, 2022
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WIFI not working

Our Alliance broadband connection is registered with the name of Shubharthi Mishra with User ID no. [protected]. The WiFi has not been working for the past 3 days. We even recharged it last night with a pack of Rs 708 but it is still not restored. We even tried reaching to the local provider for help but he showed no cooperation and even did not bother to check the machine once. We are Highly disturbed with the situation and need fast help...
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N
New Custom
Mar 27, 2022
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Internet getting disconnected frequently.

Address:Bandel , Pin - 712123

Hi, I am having Alliance broadband connection for around 8 months...for the last 4-5 days my connection is getting disrupted frequently. It stays for 1 hr and then gets disconnected for 2-3 hrs...from 9am to 12pm I am hardly getting 6-7 hrs of internet. Please resolve the issue at earliest....
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G
galleryshops
Mar 24, 2022
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Illegally debited my bank account.

$264 was debited from my account for Alliance Broadband. I do not have Alliance Broadband. This company is a scam. I will be calling the bank and having this money restored to my account.

The phone number seems to also be fake, so there's no way to get in touch with them....
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M
MOUSOM DAS
Feb 21, 2022
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Ping loss

Everytime buffer. I can't even attend my online classes because of poor internet...
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BHABANTI PAUL
Feb 18, 2022
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Speed is low

Speed is low
Bandwidth is also low...
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S
Sk Abdul Wali
from Noida, Uttar Pradesh
Jan 4, 2022
Jan 17, 2022
This thread was updated on Jan 17, 2022
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Hello sir mistake has happened and it will never be wrong for next time please open it sir I don't have any other id please open I

Address:Odisha
Website:Hello sir mistake has happened and it will never be wrong for next time please open it sir i don't have any other id please open it sir

Hello sir mistake has happened and it will never be wrong for next time please open it sir i don't have any other id please open it sir...
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S
SoumyaMajumdar
Dec 26, 2021
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Latency issue to some server

Address:Parulia Purba BArdhaman

I am trying to connect to daggerhashimoto.eu.nicehash.com:3353(172.65.200.133)
daggerhashimoto.in.nicehash.com:3353(172.65.223.147)
daggerhashimoto.usa.nicehash.com:3353(172.65.223.147)

But latency to this server is too high.

[protected] is my customer ID please help....
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