Submit a Complaint
Claimed

Alliance Broadband Complaints & Reviews

alliancekolkata.co.in
1
Updated: Apr 1, 2026
Complaints 542
Resolved
48
Unresolved
494
Bad 😕 It seems that Alliance Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Alliance Broadband

Having problems with Alliance Broadband?

File a complaint and get it resolved by Alliance Broadband customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
Alliance Broadband

Alliance Broadband reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mrinmay_dsc
Mar 29, 2021
Report
Copy

Address: Behala, Kolkata

Having repetitive troubles in my broadband connection. It's so annoying that I can't go on watching movies, uploading documents, and other important tasks.
Alliance Broadband customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashal Tom
    Mar 29, 2021
    Report
    Copy

    I have spend a huge amount of money to recharge my internet monthly . but the provider alliance is giving worst internet speed for about 3 days . please look onto my case .
    state .. west bengal
    district.. burdwan
    Alliance Broadband customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      F
      Firdous Mondal
      Mar 28, 2021
      Report
      Copy

      Address: West Bengal , District- burdwan , P. S Galsi , village Pursha
      Website: Alliance Broadband ( WiFi)

      I am using alliance broadband for 5 years and it has several network issues. But these few days it’s getting worst cause network had not been provided for 3 continuous days not a single minute! . Please please get this over as soon as possible we are having our online exams !!!
      Alliance Broadband customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rukshanda Parveen
        Mar 27, 2021
        Report
        Copy

        Address: Khairasol, near L&T workshop

        My alliance broadband is not working last 3 days...
        Alliance Broadband customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Manabendra84
          from Kolkata, West Bengal
          Mar 24, 2021
          Report
          Copy

          Not having internet connectivity

          This is after real struggle of quite a number of years or specific to last few days, my internet connectivity appears to be down intermittently.

          At this moment, when I am writing this mail as well internet connectivity is not there. I am doing it through mobile internet.
          I have opened a ticket in service desk around 45 minutes back, no body called so far.
          Also I have tried couple of time dial toll free number,...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          Sayak Nandan
          Mar 23, 2021
          Report
          Copy

          Address: 35, Andul 1st Bye Lane, 1/3 Niharika apartment

          I just got the connection yesterday, and the net is fluctuating far too much today and completely losing speed quite a few times. Please urgently look into this or else I will be forced to discontinue my connection
          Alliance Broadband customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            Utsab Biswas
            Mar 22, 2021
            Report
            Copy

            Address: Italgacha road

            The net connection has been fluctuating since yesterday with low net speed and now for the last 3 hours the Connection has been off.
            Alliance Broadband customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rishav-Chatterjee
              Mar 22, 2021
              Report
              Copy

              Address: P.O+Vill- Sangrampur,P.S- Basirhat, Dist- North 24 Parganas, West Bengal,Pin - 743422

              Worst broadband services I've ever used. Connection gets disconnected frequently. The local /company service providers are not helpful at all and don't pick up calls. I had my semester exams and had to call them from morning as there was no Internet as usual. Instead of studying I had to do these stuffs on exam day and had to give exam from mobile internet. I request everyone, please don't take Alliance broadband service ever in your life.. They're looters and cheaters.
              Alliance Broadband customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                tapas_mcnm
                Mar 20, 2021
                Report
                Copy

                Address: garkhali,usthi

                I request many many times but your coutomer service not help this type of situations.
                so plse i request you please help my problem and solution this problem .
                Alliance Broadband customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  roy_abhinaba
                  Mar 19, 2021
                  Report
                  Copy

                  Address: Baidyabati

                  Useless, unstable connectivity. Gets disconnected in every 5 mins.
                  Alliance Broadband customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    KHUSHI DAS
                    Mar 17, 2021
                    Report
                    Copy

                    Address: 10/1 Bakul BAGAN ROW, Kolkata-700025

                    Everyday from March 15, the network goes and comes after 1 hour everyday
                    Alliance Broadband customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Devanshu Kr
                      Mar 16, 2021
                      Report
                      Copy

                      Address: Pakur

                      Connection is not stable in my place, my connection is 80Mbps and i get 10Mbps, service is the worst as they haven't fixed the problem in 2months
                      Alliance Broadband customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Debadri Sarkar
                        Mar 13, 2021
                        Report
                        Copy

                        Address: 5C santoshpur, new santoshpur, Kolkata westbengal 700075

                        This broadband service provider is provide us the alliance broadband service.
                        Alliance broadband service is now upgrading their ethernet cable into optic fiber.
                        Right now i am in a very problematic position economically. But the service providers cut my ethernet cable wire and forcefully want me to upgrade into optic fiber. I told them to give me 2 months of time. But they cut off my internet and did not give me any services of alliance. I am sorry to say that i am a dedicated customer of your service. But if this happened again and again. I am sorry to say that i will leave this service, and will also told my close ones that not to take this Alliance service provider for your work. Thank you.
                        Alliance Broadband customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          [email protected]
                          Mar 13, 2021
                          Report
                          Copy

                          Dear Sirs,
                          We are using Alliance Broadband connection for home at prime rate. Our Customer ID is [protected]. Paying a prime monthly amount of Rs.767 what we are getting is a net connection with slow speed and poor connectivity.
                          Earlier local service person attended it and speed enhanced for a few days only.
                          You are requested to take necessary action at your earliest or we will have to change our service provider.

                          R. Ghosh and C. Ghosh
                          Alliance Broadband customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sushmita Nath
                            Mar 12, 2021
                            Report
                            Copy

                            Address: 290 PK Guha Road P.S Dum Dum,Laboni Apartment 2nd floor,700028

                            The net fluctuates alot like it never goes above 3 to 4 mbps at night.And i believe its 62mbps at the rate of Rs 590 but i have not even seen 32mbps that i usually got before shifting here that too in wishnet.I have use Alliance before but i have never experienced this.I reached out to the person from where i got the connection but they say that our phone has the problem.Like seriously??? If i have the problem in my phone than whats the use of even using it and why am i being fooled saying its the problem in my phone.I have use the same phone and the same router in my previous house and i never experienced this kind on fluctuation anywhere since the day i am using Alliance.And thats like for 4 years o[censored]sage.This time i am frustrated cause nobody is helping me out.
                            Alliance Broadband customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sphinx789
                              from Kolkata, West Bengal
                              Mar 3, 2021
                              Report
                              Copy

                              I am not being able to connect to vpn when i connect to wifi even though vpn is accessible through mobile data pease resolve the problem
                              Alliance Broadband customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                lullaby
                                from Powai, Maharashtra
                                Mar 3, 2021
                                Report
                                Copy

                                Address: 125 Green Park PIN Code-700133.

                                Please confirm my payment on date vide reference #IGAKQJCSG5 Rs590/- for STARTER PACKAGE (My ID No.[protected] in the name of Soumya Dutta) . I got no confirmation. Please specify the extent of my renewal period.
                                Alliance Broadband customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  W
                                  Weekend Riders
                                  Feb 24, 2021
                                  Report
                                  Copy

                                  Address: KOCHPUKUR, PIN 700156

                                  Regularly our local cable operator stops the service in the morning. As a result every morning we find the server down. It is ridiculous to find internet down at a daily basis.
                                  Alliance Broadband customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajsshree1
                                    from Dam Dam, West Bengal
                                    Feb 23, 2021
                                    Report
                                    Copy

                                    Address: Meghamala Apartment

                                    Its been 2 weeks my issue is not resolved! Every time i login at 6.30 in the morning the internet goes in and out for several times and this happens in the morning and afternoon every day at a specific time. I have been calling the support for very day twice whenever i face the issue but no action has been taken yet. I work with many softwares and its really irritating as whenever the connection goes off all the application just freeze!
                                    Alliance Broadband customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      BidyutPoddar
                                      from Jalpaiguri, West Bengal
                                      Feb 7, 2021
                                      Report
                                      Copy

                                      Address: Behala

                                      For the last few weeks, the speed has been too slow. I have been facing many problems from this slow internet speed. Even a month ago, the speed was good and normal. Please see to the matter and resolve the issue as soon as possible.
                                      Alliance Broadband customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Pacenet Meghbela Broadband [PMPL]
                                        1
                                        (72)
                                        Quadrant Televentures / ConnectZone.in / Connect Broadband
                                        3.2
                                        (222)
                                        I-ON
                                        1.6
                                        (277)