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Alliance Broadband Complaints & Reviews

alliancekolkata.co.in
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Updated: Jan 27, 2026
Complaints 541
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47
Unresolved
494
Bad 😕 It seems that Alliance Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Alliance Broadband reviews & complaints page 7

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A
Ashal Tom
Mar 29, 2021
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I have spend a huge amount of money to recharge my internet monthly . but the provider alliance is giving worst internet speed for about 3 days . please look onto my case .
state .. west bengal
district.. burdwan
Alliance Broadband customer support has been notified about the posted complaint.
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    F
    Firdous Mondal
    Mar 28, 2021
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    Address: West Bengal , District- burdwan , P. S Galsi , village Pursha
    Website: Alliance Broadband ( WiFi)

    I am using alliance broadband for 5 years and it has several network issues. But these few days it’s getting worst cause network had not been provided for 3 continuous days not a single minute! . Please please get this over as soon as possible we are having our online exams !!!
    Alliance Broadband customer support has been notified about the posted complaint.
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      R
      Rukshanda Parveen
      Mar 27, 2021
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      Address: Khairasol, near L&T workshop

      My alliance broadband is not working last 3 days...
      Alliance Broadband customer support has been notified about the posted complaint.
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        M
        Manabendra84
        from Kolkata, West Bengal
        Mar 24, 2021
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        Not having internet connectivity

        This is after real struggle of quite a number of years or specific to last few days, my internet connectivity appears to be down intermittently.

        At this moment, when I am writing this mail as well internet connectivity is not there. I am doing it through mobile internet.
        I have opened a ticket in service desk around 45 minutes back, no body called so far.
        Also I have tried couple of time dial toll free number,...
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        S
        Sayak Nandan
        Mar 23, 2021
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        Address: 35, Andul 1st Bye Lane, 1/3 Niharika apartment

        I just got the connection yesterday, and the net is fluctuating far too much today and completely losing speed quite a few times. Please urgently look into this or else I will be forced to discontinue my connection
        Alliance Broadband customer support has been notified about the posted complaint.
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          U
          Utsab Biswas
          Mar 22, 2021
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          Address: Italgacha road

          The net connection has been fluctuating since yesterday with low net speed and now for the last 3 hours the Connection has been off.
          Alliance Broadband customer support has been notified about the posted complaint.
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            R
            Rishav-Chatterjee
            Mar 22, 2021
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            Address: P.O+Vill- Sangrampur,P.S- Basirhat, Dist- North 24 Parganas, West Bengal,Pin - 743422

            Worst broadband services I've ever used. Connection gets disconnected frequently. The local /company service providers are not helpful at all and don't pick up calls. I had my semester exams and had to call them from morning as there was no Internet as usual. Instead of studying I had to do these stuffs on exam day and had to give exam from mobile internet. I request everyone, please don't take Alliance broadband service ever in your life.. They're looters and cheaters.
            Alliance Broadband customer support has been notified about the posted complaint.
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              T
              tapas_mcnm
              Mar 20, 2021
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              Address: garkhali,usthi

              I request many many times but your coutomer service not help this type of situations.
              so plse i request you please help my problem and solution this problem .
              Alliance Broadband customer support has been notified about the posted complaint.
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                R
                roy_abhinaba
                Mar 19, 2021
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                Address: Baidyabati

                Useless, unstable connectivity. Gets disconnected in every 5 mins.
                Alliance Broadband customer support has been notified about the posted complaint.
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                  K
                  KHUSHI DAS
                  Mar 17, 2021
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                  Address: 10/1 Bakul BAGAN ROW, Kolkata-700025

                  Everyday from March 15, the network goes and comes after 1 hour everyday
                  Alliance Broadband customer support has been notified about the posted complaint.
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                    D
                    Devanshu Kr
                    Mar 16, 2021
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                    Address: Pakur

                    Connection is not stable in my place, my connection is 80Mbps and i get 10Mbps, service is the worst as they haven't fixed the problem in 2months
                    Alliance Broadband customer support has been notified about the posted complaint.
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                      D
                      Debadri Sarkar
                      Mar 13, 2021
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                      Address: 5C santoshpur, new santoshpur, Kolkata westbengal 700075

                      This broadband service provider is provide us the alliance broadband service.
                      Alliance broadband service is now upgrading their ethernet cable into optic fiber.
                      Right now i am in a very problematic position economically. But the service providers cut my ethernet cable wire and forcefully want me to upgrade into optic fiber. I told them to give me 2 months of time. But they cut off my internet and did not give me any services of alliance. I am sorry to say that i am a dedicated customer of your service. But if this happened again and again. I am sorry to say that i will leave this service, and will also told my close ones that not to take this Alliance service provider for your work. Thank you.
                      Alliance Broadband customer support has been notified about the posted complaint.
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                        C
                        [email protected]
                        Mar 13, 2021
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                        Dear Sirs,
                        We are using Alliance Broadband connection for home at prime rate. Our Customer ID is [protected]. Paying a prime monthly amount of Rs.767 what we are getting is a net connection with slow speed and poor connectivity.
                        Earlier local service person attended it and speed enhanced for a few days only.
                        You are requested to take necessary action at your earliest or we will have to change our service provider.

                        R. Ghosh and C. Ghosh
                        Alliance Broadband customer support has been notified about the posted complaint.
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                          S
                          Sushmita Nath
                          Mar 12, 2021
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                          Address: 290 PK Guha Road P.S Dum Dum,Laboni Apartment 2nd floor,700028

                          The net fluctuates alot like it never goes above 3 to 4 mbps at night.And i believe its 62mbps at the rate of Rs 590 but i have not even seen 32mbps that i usually got before shifting here that too in wishnet.I have use Alliance before but i have never experienced this.I reached out to the person from where i got the connection but they say that our phone has the problem.Like seriously??? If i have the problem in my phone than whats the use of even using it and why am i being fooled saying its the problem in my phone.I have use the same phone and the same router in my previous house and i never experienced this kind on fluctuation anywhere since the day i am using Alliance.And thats like for 4 years o[censored]sage.This time i am frustrated cause nobody is helping me out.
                          Alliance Broadband customer support has been notified about the posted complaint.
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                            S
                            Sphinx789
                            from Kolkata, West Bengal
                            Mar 3, 2021
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                            I am not being able to connect to vpn when i connect to wifi even though vpn is accessible through mobile data pease resolve the problem
                            Alliance Broadband customer support has been notified about the posted complaint.
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                              L
                              lullaby
                              from Powai, Maharashtra
                              Mar 3, 2021
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                              Address: 125 Green Park PIN Code-700133.

                              Please confirm my payment on date vide reference #IGAKQJCSG5 Rs590/- for STARTER PACKAGE (My ID No.[protected] in the name of Soumya Dutta) . I got no confirmation. Please specify the extent of my renewal period.
                              Alliance Broadband customer support has been notified about the posted complaint.
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                                W
                                Weekend Riders
                                Feb 24, 2021
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                                Address: KOCHPUKUR, PIN 700156

                                Regularly our local cable operator stops the service in the morning. As a result every morning we find the server down. It is ridiculous to find internet down at a daily basis.
                                Alliance Broadband customer support has been notified about the posted complaint.
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                                  R
                                  Rajsshree1
                                  from Dam Dam, West Bengal
                                  Feb 23, 2021
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                                  Address: Meghamala Apartment

                                  Its been 2 weeks my issue is not resolved! Every time i login at 6.30 in the morning the internet goes in and out for several times and this happens in the morning and afternoon every day at a specific time. I have been calling the support for very day twice whenever i face the issue but no action has been taken yet. I work with many softwares and its really irritating as whenever the connection goes off all the application just freeze!
                                  Alliance Broadband customer support has been notified about the posted complaint.
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                                    B
                                    BidyutPoddar
                                    from Jalpaiguri, West Bengal
                                    Feb 7, 2021
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                                    Address: Behala

                                    For the last few weeks, the speed has been too slow. I have been facing many problems from this slow internet speed. Even a month ago, the speed was good and normal. Please see to the matter and resolve the issue as soon as possible.
                                    Alliance Broadband customer support has been notified about the posted complaint.
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                                      J
                                      Jayanti1234
                                      from Mumbai, Maharashtra
                                      Jan 20, 2021
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                                      Money debited but wifi recharge failed

                                      I tried to get subscription for pace and paid through Google Pay. The money got successfully paid but the wifi recharge got failed. It's more than 24 hours didn't get my money back neither the wifi us working. My customer ID is [protected]...
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