Alliance Broadband Complaints & Reviews

I am not being able to connect to vpn when i connect to wifi even though vpn is accessible through mobile data pease resolve the problem

Please confirm my payment on date vide reference #IGAKQJCSG5 Rs590/- for STARTER PACKAGE (My ID No.[protected] in the name of Soumya Dutta) . I got no confirmation. Please specify the extent of my renewal period.

Regularly our local cable operator stops the service in the morning. As a result every morning we find the server down. It is ridiculous to find internet down at a daily basis.

It looks like they have blocked the IP for the rockstar games services, I can't play Grand theft auto 5 online, I can't even go to there website (https://socialclub.rockstargames.com).

Everything loads fine if I use a VPN or if I use Jio sim, so I know it's not rockstars problem

I am facing high network problem for past 5 days. Receiving high ping.

My internet is down from 16th December, still not working as I am writing this complaint. I have complained about it multiple times but they always say we will look into it and get back which never happens and I have to chase them for the service. Pathetic broadband and service. I need my connection as I am working from home and my work is getting disrupted. Please look into it.

Not getting sufficient speed. Way below company claim for starter pack.

I have the lowest pack, 472 package . In my area it gives speed upto ৩ mbps. And now I face a problem where, when I start the router it gives speed and within 1 minit it is under 50kb...i dont know the problem... Please take effect I've solution over it. Contact no-[protected]/[protected]

My client ID [protected] STARTER PACKAGE My net connection valid upto 07122020. Today I have credited through net banking Rs590/- which is not reflected in my account with you. I furnish below the msg showing :

Transaction details TRANSFER TO [protected] ONE97 COMMUNICATIONS TO TRANSFER INB ALLIANCE BROADBAND SERVICE[protected]IGAJYESSZ3

please confirm

SOUMYA DUTTA [protected]

Hi Team,

I am unable to access internet from the last couple of days. Every time I connect to wifi device it's showin connected but no internet. My client id is : [protected] . Please help in ressolving this issue.

Even after repeated complaints, the internet connection is poor and horrible. They should provide a 60mbps connection. However, the internet speed comes down to less than 10mbps all the time. It disconnects several time during the day when there is not internet at all. Even basic audio connections don't get through when the connection is terrible

Please follow my complaint sent to you through my email dated 10-11-20.Ticket no- AAAA-AAAA-3936, USER ID- ankita115_nl, registered mobile number- [protected]
No reply from your end yet.
Although I have paid INR 767 on 1st Nov 2020 still my connection was disconnected by local operator on 9th Nov 2020 forcefully without any prior intimation. Please look into the matter as soon as possible and revert back since I don't have any internet till date. It has been already 4 days no action has been taken on this. I would request to resume my connection or else please refund the amount paid for November month subscription.