Alliance Broadband Complaints & Reviews

Hi Team, This has been observed that in last one week frequent disconnection / unavailability has been occurred for 15mins to 3hrs also per instance where Internet services are down. What is the issue? Why such high no of outage taking place?During Office hours without any intimation Internet is down, this kind of availability not expected!!! Also while trying to dial call-center number[protected] Toll Free) that also came busy...

I AM RESIDENT OF MOTIJHEEL AVENUE, I HAVE REQUESTED FOR A NEW NET CONNECTION ON DEC 2014 BUT NO CONNECTION HAVE BEEN INSTALLED TILL TODAY, I CALLED 1000 TIMES FOR MY CONNECTIONS, BUT THEY ALWAYS TELLS NO WIRE CAME, ONCE THEY CALLED ME FOR FORM FILL UP, I WENT THERE FOR THE FORMALITIES AND SUDDENLY THEY TOLD ME NO FORM SORRY, OUR GUY WILL GO TO YOUR RESIDENT AND DO THE NEED FULL BUT STILL NOW NO ONE CAME AND WHENEVER I CALLED THEM,...

sir, i beg to state you that our local cable operator Mr.Sujit Debnath has been demanded a higher installation charge Rs.6000.i had asked him many time but he refused me again & again unfortunately.where beside zone operator have been demanded only Rs.2000.i mailed this company's official site [protected]@alliancekolkata.com but they could not take any stern step against this dishonest operator.my name is sourav sarkar and my address;VILL+P.O-fatepur,...

I have been using Alliance Broadband for almost 2 years now and thought should share my feedback. The speeds are decent if your connection is working, but expect a minimum of 50 disconnects every week ranging from 15 minutes to 3 hours. I am now tired raising this to my Cable Service provider as well as to Alliance. For now I do not have any other option, but to live with this....

Hi, our customer id is "gauravk_acn". We have taken the unlimited plan for the net, we use to pay 1180 per month (including service tax) for it. But, our net is not working properly. For this, in this month, we have made so many complaints and for each and every complain it is taking 2-3 days to resolve the issue and when issue is getting resolve, it is only working properly for few hours. Again we have to make the complain and again it is...

I am from Behala, Kolkata, From the December, 2014 there is too much fluctuate in ping. Webpage is loading too slow. Sometimes browsers are showing webpage not available. Always high ping in online games, before 2 months the ping was around 70-80, but now the ping is above 200 all the time, sometimes the ping is going to above 1000 and more. I cant play online games and properly due to this high ping. Kindly try to solve this problem as soon...

i am suprit reja.vill+p.o- naisarai, p.s- arambagh, pin- 712602, dist- hooghly..though i paid my connection fees rs.3500 dated on 16/12/2014 to agent, pirbaba cable network(konar building, arambagh, gourhatimore) since 23/01/2015 i have no connection from your service provider. your agent says that they have not sifficint service cable.. so i request you sir, you take some necessary steps thatway my connection is open as soon as possible......

Hello, I am using Alliance since 2005 and since 3 days I am facing terrible high ping problems. Whenever I am trying to play a game on EU servers, I am getting high ping. I use my internet only for gaming. I have two connections, paying Rs 6000 a month. I never had to complain about ping but since 3 days I am getting huge problems but PMPL is giving better ping than Alliance now. I am getting high ping of more than 300 ms in all servers now...

I am using Alliance(Prime Plan) from last 1 year and from last month facing ping fluctuation problem while playing online multi-player games.I used to have ping between 45-50 and now i am getting 450 sometime 680 ping fluctuate all the time. Hope u would look into the matter and do the needful Waiting for a reply Thank you...

For the past 2 days I'm facing a problem with high ping while playing online multiplayer games! Regularly I used to have ping between 160-190...Now it has jumped over 300+ which is causing a great lag resulting in getting kicked out for high ping from the server everytime! Hope u would look into the matter and solve the needful! Waiting for a reply! Thank you!...

It seems that the toll free customer service number is just for show. Whenever somebody calls in that number continuously for a month, the call would be received 1 out of 20 times. Moreover, when you complain about the service, they give you a docket number and just hang up. They do not have the courtesy of telling the customers in what to do next and what to do with the docket number. I'am a user who is on a high tariff, am told that I should...

I Got My Allience Broadband (In Our Zone It Is In Collaboration With Nalateshweri Satilite Centre) On 1st Of September. At First It Was All Good, But From Last Few Days It Is Sometimes Connecting And Sometimes It Is Not Connecting. I Consulted With The Local People At [protected] Number Regarding This But All Together The Response Was Disaster, They Even Ignored My Calls. I Feel If There Is Any There Is Any Technical Issue To Be Solved As...

My name is Kalyan, I have bought your internet connection 1 month ago. Due my personal problem I have sifted my new room.I just want to transfer this connection in my new room.The operator asking me new installation charge for new connection.I have already made a new renewal for this month.I just want to use the above IP. Beacuse I have already alliance broadband user.I am at staying Garia station, near Pachpotha P.O.Please tell me Why...

My user id is mujib_ab, I have a super executive package and download speed should be 1.5Mbps, I am getting 0.67Mbps, which is much less than which I should get. This is happening almost a month and Alliance does not bother to check methodically. Alliance has incompetent technicians, does not know much about the networking technology and cannot determine why the speed is always fluctuating, I am really fed up with this connection, people...

I want to made a complaint against Alliance Broadband net connection. Every month when I paid the bill of the net pack the next day it will be lost for 2-3 days. After that when I complaint again and again after some hours it will be came back to service....

My user id is [protected], I have a prime package and download speed should be 720Kbps, I am getting 0.67Mbps, which is equal; to 0.67*8= 516Kbps, which is much less than which I should get. This is happening almost a month and Alliance does not bother to check methodically. Alliance has incompetent technicians, does not know much about the networking technology and cannot determine why the speed is always fluctuating, I am really fed up...

My name is Chandra sekhar roy. I am using Alliance Broadband over 4 years. when the broadband login not works, I first call them by phone. They ask me to call again. But strange they don't attend it. Then I keep trying. I try over 40 times ! Because my Internet not start without them. Is this there 24x7 customer service. !!! Other things may be good, but the customer service, re think before going to plan for Alliance Broadband....

We have been using alliance broadband for the past one year after switching from airtel. We are located in saltlake with user id mohit_sky, the service was provided by our local cable operator Skycomm.. Everyday from 10am to 12 am the internet doesnot work, it is a regularly occuring phenomena. We have complained to skycomm/alliance broadband but we keep hearing the same response - "power cut at alliance broadbands office". We are extremely...

I Sankar Jaiswal, resident of Sukchar, Kol-115, like to inform you that I am using your broadband connection from near about 2-3 years. I am a Govt. Employee under administrative cadre. So, Internet is a most important part of my job. I have to work even I am in home in holidays also. I am facing serious problem due to lack of broadband connectivity /poor connectivity/speed drop occurring from few days. So, first I tried to find out if...

I am subhajyoti bhattacharyya.I am using 450 plan but the downloading speed in steam is only 40 kbps.my id no is [protected] and my phone number is [protected].My adress is 1087 purba sinthi rd, madhugar, shivam apartment, flat no_4C, kolkata 30.I told it to your helpline but they did nothing.pls fix my problem....