Alliance Broadband Complaints & Reviews

To,
The director
We would like to inform you that pl. Immediate take strong action against animesh (Technical engineer) mobile no.[protected] as he can't be able to to give support to the customer during the time of installation.
At our residence address
Manish mehta
26a. Rajendra road
4th floor
Flat no.4a,
Kolkata 700 020
Mobile no.[protected]/[protected]

We request...

I used to recharge from your service people in pin-700110.
But that was hassle.So i decided to recharge online.
But today they cut our connection as you can see
CLIENT ID:[protected]

I did my recharge in advanced.
And they said-I didnt recharge by cash through them so they cut my connection.
Means what?
They ll cut my connection if i dont recharge through them.
What kind of people...

Ever since I started using alliance broadband, I'm facing an unstable connection.
1. The customer care executives are very rude
2. After several follow ups, they do not show up enough intent to show up
3. Local cable operator does not pick up phone
4. They are very slow in responding

Though I'm spending 750/- for a month, I'm getting internet only for 3 weeks a month....

We are getting frequent connectivity issue for alliance broadband. There is no action for any permanent resolution. As per the local sales person mr. Dibyendu, we have replaced the router, but still the problem is persisting. There is no remedial action seen from anyone of alliance broadband.

This is so disappointing to work like this.

User id: debas_tc...

We are using alliance Broadband form last 1 and half year now when we ask for static I.P to alliance they reply that contact your cable operator for the same and local cable operator is giving rate of 1500/- per month but in universally rate of static I.P is charge on annual basis of maximum of 3000/-per month.
Please look the matter as alliance is not giving the rates.

From: Chamundi Extrusions pvt ltd .Ranihati, amta...

I'm from Hyderabad. Had Hathway broadband connection ([protected]). I made the regular monthly subscrion on 27th Feb'17 which was due on 3rd March'17 ( Transaction ID R[protected]. Today I got a automated voice call saying the connection got deactivated due to non payment of subscription. The customer care phone lines are horrible, today I tried 2 hours to get connected. These pwolw are just enjoying the profits and least bothered about customers....

I have requested disconnetion request and paid all bills already i have moved to other city even after they are increasing monthly monthly bill every month why they are worst internate provider in the bangalore please dont trust on them, they have threatening team to threat people by there even after so many discossion they still askin 2000 rs for this kind of pathetic services even every month 2 to 4 days there service not available as the...

When alliance provided me new connection they promised me the internet connection will never lost .But when i lost my connection and called the customer care they cut my phone saying I was using slang .they laughed about my call from behind like my complain is a joke. Never solved my internet connection problem.Leaving alliance from next month.And wont recommend it to anyone i know from now....

My airtel LL number is [protected]
Mob - [protected]op
The most unbelievable chain of events took place.
Today is day 3 of broadband non functionality. We had complained on 17 Jan 2017 on the phone after holding the line for a good 15 minutes, the customer service representative assured engineer will arrive the next day 11am. No one came till 3pm ! I went to their office in sector 32, Chandigarh. The manager assured help...

I have used many broadband isp but alliance broadband is the worst broadband service I ever seen.As I migrated to kolkata and want to explore alliance and I called them for new connection but they talk so rudely and didn't even bother for new clients. This company has no moral value. I will raise a complain in consumer court to de-list this company to use broadband service....

This the third month I'm using Alliance broadband services and already in two months I have faced issues with them. In the first month the representative informed that I can pay my bill on next month 20th and my line will not be cut off . But it was cut off. Even after paying the bill my services were not back and I had to call them and they just transferred me from one person to another.
Again this month I have paid my bill on the...

I've just visited my loacl rechage center to recharge my monthly internet servie
One of the receptionist
He asked my "customer id number"
I said that as i couldn't remember the number (This number is not ever had been forced by your service to memorise while recharging, and everytime i ask them if they could serach my user id, so usually i say my name & they do it)
O can you please search my name?
He replied...

I am saikat samadder, from santragachi, howrah. User name is - ss28_ste.
Here i've attached some picture of my ping status. I ping on 172.18.16.1 everytime. I faced that problem from last month. My internet package was expired last month but that problem did not resolved. Now in this month i've been facing the same problem from last 2 weeks. Everytime your tech support told me that "problem will be solved within 24 hrs" but it did...

Our Service provider Dolon Communication has been providing service for the last 1 year. Unfortunately we are plagued with the service and attitude for providing service. Every single day the line goes off for over 2-3 hours working hours. The seem to have an alibi for each occasion. In spite of request all seems to fall on deaf ears. We have opted for a one year subscription only because they lacked professional attitude of monthly collection....

Dear
Sir i using alliance broadband. I have to do some work in internet but i fail because when i connect the internet, its work only few minute after that its goto disconnected mode. So i fail to do complete my work. Sir if you solved my problem then i will satisfied your service.
My id - pghosh_ssm (West bengal) this problem i face continue more then 2 days sir please solved my problem immediately.

Distributer...

I want to complain regarding my local wifi provider from whom we have got the connection I believe that its not wifi connection he has some problem with us after paying his bills barely we can use wifi and again we face the issue of dropping connection whenever we call him he don something and say us connection was loose which is acceptable but not after every two day whenever we call to discuss about this he say that this is not the right...

I Prasanta Chatterjee, My user ID is prasantac_nl from last Wednessday (14.09.2016) problem my broadband connection. Several times I Call and Also Physically meet the Local Dealer Mr. Barun Das (North Satellite link) in Paikpara and also Call Your Customer Care for complaint lodge 4 times, all times
They assured that Technical person send by till now any technicall person send to resolve the problem.
I have pay already pay next...

My ID : cbanik_sim

Dear Sir/Madam,
I went to deposit my monthly subscription but their office was closed and such I could not deposit my subscription but today is the last date. Is there any other option to deposit the subscription or will you allow me to deposit the subscription on 17/9 or 18/9.

Please do not disconnect my line for at least next 24 hours.

Sincerely
C.Banik...

I was a old customer of alliance under madhyamgram MENS local cable operator. since last six month they change it to city cable without taking my concern. I am unhappy with city cable service and I want to stay under alliance broadband. inspite of several request the MENS authorised person did not pay heed on my concern. please help me to change my broadband connection from city cable to alliance broadband....

My I'd is kamals_incon is not working since last three days. I have inform the same to local your representative but they are not giving any importance it. They did not get any time to sent any expert to my home. This is not first time I have faced such situation a lot of time. Today I called your representative 8 times but yet not get any service from your end. Please do the needful any sack such inefficient employees otherwise it will be...