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Updated: Dec 19, 2025
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 110

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S
sourav2348
Apr 22, 2022
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Resolved

Address: Mumbai

This was regarding my bitter experience when I ordered Raspberry PI Zero 2 W board worth Rs 3289 from Amazon India. I received a DC Fan not even worth Rs 500. When I contacted the seller, he seems to be blaming the courier but for me it is fake item in order to cheat and harass the customer care. How do you authorize seller to sell such fake items when they do not exist and cheat the customer. This is worst experience ever in my shopping experience and hence I start loosing hope in buying from amazon India. Please do need to do the refund of the amount and also I have initiated the return process already on 23-Apr-2022.
Apr 23, 2022
Complaint marked as Resolved 
Product was returned and refund was credited immediately to my bank account. Thanks Amazon for your prompt action
Amazon India customer support has been notified about the posted complaint.
Apr 22, 2022
Updated by sourav2348 Adding the evidence with picture of the fake product received.

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    S
    Surajit9903448260
    from Howrah, West Bengal
    Apr 22, 2022
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    Address: CUSTOMER CARE

    I have a refund from amazon of rs 1160/-.But the money is not credit in my account its more than 7 working day.My airtel account no -[protected]. Ifsc--airp0000001. Airtel payment bank.Refund reference number by amazon is[protected].Date on 07/04/2022 . I try many times to call back customer care service but it doesnot want to resolve my quiries.So kindly chek it whose fault amazon or airtel payment bank.
    +3 photos
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      A
      Avnish Gujjar
      Apr 22, 2022
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      Dear Sir
      My Amazon register mobile number [protected] Name Ruman
      Sir में अपना अकाउंट amozon से बंद करा चुकी हूं पर जो मेरा पैसा उस अकाउंट में था उसे देने से मना कर दिया है
      Ruman
      Mobile number [protected]
      Amazon India customer support has been notified about the posted complaint.
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        D
        diff_2013
        from Pune, Maharashtra
        Apr 22, 2022
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        I am interested to buy a laptop and sellers like PRINCETON INDIA & TECHNOLGY UNLIMITED are just not responding to my queries.
        Also the product page has misleading information.

        The title says AMD Athlon Pro 3045B CPU but the details say Athlon II X3 Triple-Core 450 CPU. I brought it to the notice of amazon but they have taken no action on it.
        I advice buyers to stay away from such sellers who are providing misleading info on their product pages.
        Amazon India customer support has been notified about the posted complaint.
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          1
          135685293174850
          Apr 21, 2022
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          Order not delivered on time.
          Amazon India customer support has been notified about the posted complaint.
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            L
            Lenin Arivu Selvan
            Apr 21, 2022
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            Address: Villa No. 58, Villa Green Vista Old No: 47, New No: 27 , Kaayar Village Thiruporur Taluk

            Ordered on 13 April 2022 Order#[protected]

            Wild Thunder Unisex-Adult Slim Fit T-Shirt (FVZ1036BX_Grey XL)
            Sold by: Cloudtail India
            351.00
            New

            Wild Thunder Unisex-Adult Slim Fit T-Shirt (SB1039WX_Black XL)
            Sold by: Cloudtail India
            306.00
            New

            Wild Thunder Men's Slim Fit T-Shirt (S_B_Z_2PC_N1059_X_Black & Grey XL)
            Sold by: Cloudtail India
            484.00
            New

            Total 4 items in 3 orders. They sent only one item different from the order in the package and invoiced for 4 items. I returned with refund, but they send it again as replacement. I opened the package in front of the delivery agent and saw only one item when the invoice is for 4 items. I am not able to make the complaint in Amazon as they don't have the option for such complaints.
            Amazon India customer support has been notified about the posted complaint.
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              S
              shahbazh302
              from Hazaribagh, Jharkhand
              Apr 21, 2022
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              Address: Hazaribag Jharkhand

              Amazon Close my account without any reason, i have 5020 Amazon pay gift balance in it.My registered mobile no. [protected] and email is [protected]@gmail.com
              Please Unhold my account
              Amazon India customer support has been notified about the posted complaint.
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                S
                samy17301
                Apr 20, 2022
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                Resolved

                My refund was initiated on 13th April 2022 from Amazon of Rs. 5745.00 but i have not received my refund yet and i have called Amazon also for this and they have given me the (RRN) refund reference number to track the refund[protected] and then i have called my bank that is ICICI bank and they have told me that we are not able to track your refund with this RRN please call amazon for this.
                So, Please track this refund and release my amount.
                Please check this attached images for reference
                Please revert back with the resolution as soon as possible.
                +2 photos
                May 14, 2022
                Complaint marked as Resolved 
                Amazon did not reply from last 1 month
                Amazon India customer support has been notified about the posted complaint.
                Apr 21, 2022
                Updated by samy17301                 Till now i have not received the refund yet and RRN number is also wrong and amazon customer service is also not helping me, please revert me back ASAP
                Apr 24, 2022
                Updated by samy17301                 Till now i have not received my refund please track this ASAP

                Transaction Id 1jwezgJH0xObeRj1lCU8
                Processor Trace Id XIC[protected]
                May 02, 2022
                Updated by samy17301                 Till i have not received any update from amazon, worst service, i have not received my refund and its been 20 days now.
                View replies
                Till now i have not received the refund yet and RRN number is also wrong and amazon customer service is also not helping me, please revert me back ASAP
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                  B
                  Balu Cid
                  Apr 20, 2022
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                  Sir, I cancelled my order on Amazon of rs 599
                  On 8 April and the refund is not yet credited. I asked the amazon team and they told me they have initiated refund from their side and gave me refund reference number and asked me to call my bank regarding the same but the bank told me that RRN is of no use and they can't help me. Refund reference number is[protected] . My name is balu. Please help me with this 12 days have been passed.
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Supriya Goyal
                    from Delhi, Delhi
                    Apr 20, 2022
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                    Address: 2290 sector D2 Vasan Kunj delhi

                    Please unsubscribe my Amazon prime video account. My contact number is [protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      niksnaki
                      from Kota, Rajasthan
                      Apr 20, 2022
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                      I have been following up on this multiple times and have not received the payment for a failed transaction. I had contacted AmazonPay and they are saying that the transaction was successful from their end.

                      Here are the details:
                      Seller PHARMEASY
                      PHARMEASY Id PE-[protected]ebef-1
                      Transaction ID P[protected]
                      Payment date Thursday, 17 February, 2022 12:56:26 PM IST
                      +1 photos
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                        S
                        Sasisekar Krish
                        Apr 19, 2022
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                        Address: Hubli

                        I bought a samsung tab s7+ labeled as new by amazon. 4 Days after the last return date, it started acting faulty. So, I went to service center for repair. They mentioned that the device was old and was used well before it was invoiced.

                        I want the product returned and refund.
                        +2 photos
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                          S
                          sarishkakkar
                          Apr 19, 2022
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                          Address: INDIA
                          Website: www.amazon.in

                          I cancelled my product from Amazon and I am liable to get my refund from Amazon of Rupees 781.20. Kindly help me as early as possible.
                          Amazon India customer support has been notified about the posted complaint.
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                            D
                            Danny Dan Aizawl
                            Apr 19, 2022
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                            Website: amazon.in

                            I purchase from amazon india of
                            Rs 5999, i return the order and they Refund the money but cannot Received the money into my account
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              sandeep surana
                              from Thrissur, Kerala
                              Apr 19, 2022
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                              Address: tamilnadu

                              They deliver always deliver less item than the order and say that the product is sold out so they would be refund the amount but they very rarely do that.
                              we have to fight it out with their customer care.
                              sometimes they respond properly but most of the times they are rude and do not give the refund.
                              moreover they do not have customer care telephoe no. or email.
                              we are solely depended on their call back facility, thus totally at their mercy.
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                Mohd_malik
                                Apr 19, 2022
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                                Refund fraud related complaint

                                Address: 5-3-34 one town mahabubnagar 509001

                                Refund was initiated in a bank where my account doesn't exist...
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                                C
                                Chandan_1983
                                from Kolkata, West Bengal
                                Apr 19, 2022
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                                Ref id was already attached and amount deducted from my icici account on 9/4/22 but its showing in my statement on 11/04/22. But the mr mukesh the Person who supposed to received the amount he claiming to me that i have not received the amount.

                                But as per statement its showing the amount was credited to his union bank .

                                Kindly resolve the issue, for any further information kindly reach to me .

                                [protected]
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                Apr 19, 2022
                                Updated by Chandan_1983                                 It not yet resolved kindly resolved as early as possible pls
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                                  C
                                  Chandan_1983
                                  from Kolkata, West Bengal
                                  Apr 19, 2022
                                  Resolved
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                                  Resolved

                                  Amount not credited into beneficiary neither in my account

                                  Address: 13 canal west road kolkata 700009

                                  I have paid to the Merchant of Rs.900/- to Mukesh rai through (Amazon Pay) bhim app but after waiting for more than 72 hrs the amount was not credited to the beneficiary account and i have to pay it again through Cash payment. I have raised the complaint to the my Bank ICICI, it was deducted from my account https://bhimupi.org.in/get-touch but they saying me that the transaction was successful credited to the beneficiary (Recipient) merchant’s...
                                  +2 photos
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                                  Paras Samadhiya
                                  Apr 19, 2022
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                                  I Ordered A Refurbished Oneplus 7t Order No.[protected] Which I Receive On 16th April When I Switch It On There Is A White Line On Display, I Raised A Return Complaint On Amazon It Asks Me To Book A Slot After Two Days A Engineer Will Visit Uh And Check The Phone I Said Ohk, I Wait For Two Days But No One Comes, I Contact Amazon Again, They Said Me I[censored]h Want To Return The Product Uh Have To Wait For 2 Days More, There Is No Slot Available For Engineer, I Ask Them Simply I[censored]r Engineer Didn't Come Then Why Should Cx Suffer And Wait For Two Days More, I M A Business Person I Cant Postponed My Day Schedule Just For An Engineer Visit,
                                  Then Amazon Said Me Sorry We Cant Do Anything In This Case.

                                  Now I Simply Want My Money Back, I Don't Want To Shop Anything From This Company, Who Don't Even Know How To Talk With A Customer.
                                  +2 photos
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                                    R
                                    Richijain
                                    from Pune, Maharashtra
                                    Apr 18, 2022
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                                    Website: Amazon.in

                                    Was promised delivery on 17th April 2022 of an order placed on 16th April 2022 u der Amazon prime free delivery. The delivery agent assigned to me refused to pick up my calls and kept cutting it. Wasn't delivered till 18th april. When I contacted the agent, he said to wait till 21st April when the policy clearly states one day delivery. He also told me I will not be compensated for my time and energy. This is unacceptable and i want a refund and adequate compensation.
                                    Amazon India customer support has been notified about the posted complaint.
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