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Amazon India — cheating customer by delivering wrong product

Address:padmanabhanagar, 560061

Respected sir

Basically i ordered samsung mobile phone from with respect to order no :[protected] order placed on 18th spet 2019.
I have paid 77000+ to amazon which is mobile cost and on exchange given my old phone (Samsung j7) as well.
The product was delivered on 21st sept 2019. The issue is they have delivered wrong product i ordered samsung note10+ which cost 79999 indian rupees but they have delivered wrong mobile samsung a30 which cost around 15500 indian rupees. On raising the compile on issue they are not even responding and saying delivered intact delivered intact.

Thansk
Abilash
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Amazon India customer support has been notified about the posted complaint.
Oct 04, 2019
Updated by abhishek198709 no action, no massage and no response either from seller nor from amazon side even after of multiple request.
Nov 06, 2019
Updated by abhishek198709 If your website is non active and can not provide the justice then let the user know.will approach other way to get the issue addressed instud waiting for your support and hope and wasting the time
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Comments

Amazon Iniseyt my payment 14th August but I can't receive my payment so u can send my payment soon as possible plz

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Maa Graphics Prakash's reply, Sep 20, 2019
Amazon Iniseyt my payment 14th August but I can't receive my payment so u can send my payment soon as possible plz
Maa Graphics Prakash's reply, Sep 20, 2019
Amazon Iniseyt my payment 14th August but I can't receive my payment so u can send my payment soon as possible plz
Maa Graphics Prakash's reply, Sep 20, 2019
Plz refund my payment soon as soon
Order ID[protected]:
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I have been charged $14.03 by Amzn.com/billWA for which I have no knowledge. I ordered from Amazon last month but did not sign up for any membership. The charge is referenced Amazon Prime. I do not have prime membership nor do I want it.
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I ordered casio high technical scientific calculator. But i don't need that so i wnat to refund it... 15 day ago return it but i can't get refund..
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Kimit's reply, Sep 16, 2019
See below i got a reference number.
I didn't get my item but status has been changed to delivered
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