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Amazon India Complaints & Reviews

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Updated: Dec 9, 2025
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G
GOVIND s thapde
Nov 6, 2019
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Address: At post dhekanmoha ta dist beed, Beed, Maharashtra, 431122

Fastrack midnight party analog grey dial men's watch - nk3098sm01
1

I gave but that's time product colity difective so i refund but company not give response so please. Very bad service so please company very bad service give customer so plz i gave rs 3795 refund so please my amount refund imidatly so plz refand my amazon company
I atech bill copy

Regards
Thapde govind shahadev
[protected]
[protected]@gmail.com
+1 photos
Amazon India customer support has been notified about the posted complaint.
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    A
    amazoncomp
    from Jaipur, Rajasthan
    Nov 6, 2019
    Resolved
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    Resolved

    Address: B 68 SUBHASH NAGAR, Jaipur, Rajasthan, 302016

    Dear sir,

    Ref. Order #[protected]
    Lost item name: acer k202hql 19.5" led backlit...

    This order was delivered as on 04th october in afternoon and my aged father
    Received it. When i opened the shipment at night, i found one item was
    Missing from it.

    I was shocked and check it again and found that the box was packed with
    Brown tape on the bottom face, i am assuming the reason behind that is
    Amazon tape on the box being torn in transit. And may be at that time the
    Item was being lost in transit. I am attaching the images of the box.

    As it was a bit late so amazon phone support was not available that time.
    So i reported about it next day in morning, and they assure me about any
    Loss. But when i call for update, they denied for the item being lost
    In transit. After getting their response i was stunned.

    Then i esclate the matter even at a higher level, but everyone is hopeless.

    Please help me in this matter, and either get my money back or my item.

    Regards,
    Anju somani
    Ph. [protected]
    Soft creation, jaipur
    Feb 17, 2020
    Complaint marked as Resolved 
    Amazon India customer support has been notified about the posted complaint.
    Verified Support
    Jan 15, 2020
    Amazon India Customer Care's response
    Ref No. 6498
    We have perused the complaint received from Mr. Anju Somani ("Complainant") and find that he had ordered for ACER K202HQL 19.5" LED Backlit Computer Monitor with VGA Ports ("Product") vide Order ID:[protected] from an independent third party seller, i.e., Cloudtail India Private Limited ("Seller") on the website: www.amazon.in ("Website").
    It is submitted that the correct and complete Product without any discrepancy was duly delivered to the Complainant, at his registered address, on 4th October, 2019.
    Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
    In view of the above, the issue stands closed.
    Hi,
    Be informed that I have created a refund request on 20 Oct 2019 it's been 2 weeks since I have requested for return/refund.
    Kindly proceed for refund ASAP.

    item missing from shipment - Comment #3579232 - Image #0
    Cancel Order Mony not refund my bank account...
    Amazon reference number[protected]

    item missing from shipment - Comment #3579831 - Image #0
    item missing from shipment - Comment #3579831 - Image #1
    rini101's reply, Nov 5, 2019
    Complaint
    I have requested for refund but the refund is not process the order no of the item is[protected] And amount is 899. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 23 of October but still i have not received it.
    rini101's reply, Nov 5, 2019
    Complaint
    I have requested for refund but the refund is not process the order no of the item is[protected] And amount is 285. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 10 of april but still i have not received it.
    rini101's reply, Nov 5, 2019
    Complaint
    I have requested for refund but the refund is not process the order no of the item is[protected] And amount is 899. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 23 of October but still i have not received it.
    My product has been taken 3months as long time to refund still donot get refund and they are keep promising me that they will refund today or tomorrow ... and so on..., ... kindly help me to get refund.

    item missing from shipment - Comment #3579833 - Image #0
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      R
      rini102
      from Kolkata, West Bengal
      Nov 5, 2019
      Resolved
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      Resolved

      fraud my money amazon

      Address: 712102

      I have ordered a product online from amazon on October 20. But i cancelled it for certain reason. And amazon customer care says returned my money on 23 October. But it didnt get credited to my account. Please Help me.....
      +3 photos
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      M
      manish14_93
      from Mumbai, Maharashtra
      Nov 5, 2019
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      Address: 405 Karamyogi Apartment, Sector 10 A, Gurgaon, Haryana, 122001

      Hi SIr/Madam,

      It is very disappointing that such a big company amazon is giving the worst service to customer.I was suffering since 2 months from their world class worst service.

      I have purchased the bodyfit gym equipment from

      Sold By : Football Specialists * S-19, Industrial Area Jalandhar, PUNJAB, 144004 IN
      PAN No: ALMPS9240B GST
      Registration No: 03ALMPS9240B1Z6

      on 09.08.2019 .But the quality of product is too poor so i have refund it after discussing the issue with amazon leadership team.As per him he has given in writing that they will refund the full amount along with self return amount i.e Rs 2324 +2940 =5264.

      But from past 2 month they are doing nothing when ever i call they say we will raised your issue to escalation team and they will call.But none of them has ever called .So many forms already filled by amazon executives with assurance that it will be resolved in few day.Now few days become months.
      Its my request please help me to get my money back.

      Order details : Order Number:[protected]
      Invoice Number : IN-40668
      Order Date: 09.08.2019
      Invoice Details : PB[protected]
      Invoice Date : 09.08.2019

      Shipping Address : Manish pandey

      Manish pandey 405, Karamyogi Apartment,
      Sector 10A GURUGRAM, HARYANA, 122001 IN

      Please see all attachement .I have tried all possible way but finally i have no choice.
      +4 photos
      Amazon India customer support has been notified about the posted complaint.
      I have purchased an order of Body Fit home gym combo via order #[protected] dated 28/7/21 delivered on 5/8/21 got the box opened it late found dumbbell rod threads are not working asked to replace was asked to contact seller but the seller does not answer the phone have I wasted Rs.1490/-

      money not refunding back - Comment #3886564 - Image #0
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        M
        MAdrchod
        from Mumbai, Maharashtra
        Nov 5, 2019
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        Address: Mathura, Uttar Pradesh

        An item I ordered from Amazon sports fitness bench 20 in bench. 5887 rupees cost this product and my money is not transferred in my account.I ordered this product 7 Oct 2019 and return refund money on28 Oct 2019. Amazon told our side your money credit in my account but not credit . So please help me my money credit in my account

        Thank you
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          J
          jeffery fessler
          Nov 5, 2019
          Resolved
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          Resolved

          Address: 14873 SPRINGCREEK RD, 63544

          I dont like using amazon, my cards always show extra charges i dont authorize i want this to stop this is not just a one time thing this problem seems to get unresolved amazon has seen the last order from me i have to deal with ### everytime sad to see the state of your bussiness going down hill . never again ive used amazon three times all three times extra charges were applied had to cancel my card because amazon will do nothing all of my words are being typed for blind or deaf people amazon does not care last time user file complaint with local district attornies office and registered a complaint with govoners office im going to keep going untill some one will listen if this means class action law suit im a retired old man i have alot of time on my hands
          Mar 1, 2020
          Complaint marked as Resolved 
          Amazon India customer support has been notified about the posted complaint.
          Verified Support
          Jan 15, 2020
          Amazon India Customer Care's response
          Ref No.6499
          We have perused the complaint received from Mr. Jeffrey Fessler.
          We find that we are unable to redress the complaint since the order ID that has been provided is incorrect.
          You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of your amazon.in account.
          We shall hold your complaint in abeyance till we hear from your with the above particulars and shall appreciate an early revert.
          Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
          The above cited reference number may be quoted in your reply.
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            A
            Adarsh Prakash
            from Kollam, Kerala
            Nov 5, 2019
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            Address: Athira ,chirakkarathazham PO,691578, Kollam, Kerala

            I am purchasing a sony FM radio from Amazon.in .but products is not perfect item.so I am return the product on 28/10/2019.
            Return money not received after one week of return that product

            Pickup Rescheduled: Your Return pickup for Sony ICF-306 Portable AM FM Radio (Black) could not be completed & has been rescheduled. HTTP://amzn.in/d/9Kvy6R8 Your Return pickup for[protected] was successfully completed. We'll notify once the refund/replacement is initiated. Details: HTTP://amzn.in/d/51vbpNn
            +1 photos
            Amazon India customer support has been notified about the posted complaint.
            Nov 05, 2019
            Updated by Adarsh Prakash
            Return money/Refund money not received

            Nov 05, 2019
            Updated by Adarsh Prakash
            Did not got refund after product is return.
            Nov 07, 2019
            Updated by Adarsh Prakash
            No response my complaint
            Verified Support
            Jan 22, 2020
            Amazon India Customer Care's response
            Reference No. – 6569
            We have perused the complaint received from Mr. Adarsh Prakash ("Complainant") and find that he had ordered for Sony ICF-306 Portable AM FM Radio (Black) ("Product") from an independent third party seller Creative Technologies ("Seller") on the website: www.amazon.in ("Website").
            It is submitted that a refund for a value of Rs. 2, 799.00, as requested and required by the Complainant was processed into his bank account on 10th November, 2019 vide refund reference number[protected].
            In case, the Complainant has not received the refund in the original mode of payment selected while placing the order, he is requested to kindly contact the customer care department of the concerned bank.
            The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
            Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
            In view of the above, the issue stands closed.
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              S
              Sarita sahu
              from Raipur, Chhattisgarh
              Nov 5, 2019
              Resolved
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              Resolved

              Actually my product has been cancelled and money has not been refunded yet and when I contacted Amazon customer care, they said, fund has been issued from that side, but i didn't receive product amount in my account. So please help me out from that problem. And when I contacted to the banking customer care they didn't any help and from Amazon side, they sent me a reference no for transaction details.
              +1 photos
              Feb 17, 2020
              Complaint marked as Resolved 
              Amazon India customer support has been notified about the posted complaint.
              Verified Support
              Jan 15, 2020
              Amazon India Customer Care's response
              Ref No. 6500
              We have perused the complaint received from Ms. Sarita Sahu ("Complainant") and find that she has ordered for GADGETBUL 1800mAh Mobile Battery for Airtel Alcatel MW40CJ 4G Hotspot LTE WiFi Router TLiB5AF ("Product") vide Order ID:[protected] from an independent third party seller, i.e., Royal Enterprise ("Seller") on the website: www.amazon.in ("Website").
              It is submitted that a refund for a value of Rs. 380.00 as requested and required by the Complainant was processed into her original mode of payment on 22nd October, 2019 vide refund reference number[protected].
              In case, the Complainant has not received the refund amount in her bank account then please advice the Complainant to contact the customer care department of her bank.
              The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
              Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
              In view of the above, the issue stands closed.
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                A
                Amrita Basak
                from Delhi, Delhi
                Nov 5, 2019
                Resolved
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                Address: Maheshtala,Banirpole, Kolkata, West Bengal, 700141

                I bought two sarees from amazon and requested return for both the sarees.. A delivery boy came and took both the sarees with him.. But i got refund of only one saree and when i called the costumer care of amazon they informed me that they only recieved one saree for which the refund was done... But the other saree is missing and i'm not getting my refund done.. The customer care people are making me wait for 15 mins over the called and every single day they are asking for more time but they aren't updating me about the same... It has been more than a week but i'm not getting the refund clear
                Feb 27, 2020
                Complaint marked as Resolved 
                Amazon India customer support has been notified about the posted complaint.
                Verified Support
                Jan 15, 2020
                Amazon India Customer Care's response
                Ref No.6491
                We have perused the complaint received from Ms. Amrita Basak.
                We find that we are unable to redress the complaint since the order ID that has been provided is incorrect.
                You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of your amazon.in account.
                We shall hold your complaint in abeyance till we hear from your with the above particulars and shall appreciate an early revert.
                Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                The above cited reference number may be quoted in your reply.
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                  P
                  parwati .R
                  from Gurgaon, Haryana
                  Nov 5, 2019
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                  Address: c-83 gautampuri aali village, New Delhi, Delhi, 110044

                  I boyght a micromax bharat 2 mobile phone and when i reseved it it had insert jio sim card then i request to return it i also called in customer care the said it will done today but it still pending so i want return this product and i want my refund

                  order number is
                  [protected]

                  you can contect me on [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    jude felix Felix
                    from Uttiramerur, Tamil Nadu
                    Nov 5, 2019
                    Resolved
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                    Resolved

                    Address: Thanjavur, Tamil Nadu, 613104

                    I order airtel 4g wifi hotspot 19/10/2019
                    Order id[protected].
                    Delivery date period 22/10/19 to 26/10/19
                    Seller name. Shreevim infra..

                    Today date 05/11/19 till not delivery my order / refund money..

                    I asked 4times amazon tele callers... No response your team...

                    Waste of time and energy, money.
                    +1 photos
                    Feb 18, 2020
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
                    Nov 05, 2019
                    Updated by jude felix Felix
                    Tommorow I go tocounsmer court...
                    Because ..
                    Complint no (1). Your side not send any tracking information.
                    Complint no (2). No proper response for customer service tele callers
                    Complint no (3). Customer service teli callers speak wrong information update.
                    Complint no (4). More then 17 days my prodect or refund money not credited my account..

                    As per Govt ruls, maximum time 48 hors only..( refund money )
                    Nov 05, 2019
                    Updated by jude felix Felix
                    Note

                    Verified Support
                    Jan 15, 2020
                    Amazon India Customer Care's response
                    Ref No.6489

                    We have perused the complaint received from Mr. Jude Felix.
                    We find that we are unable to redress the complaint since the order ID that has been provided is incorrect.
                    You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of your amazon.in account.
                    We shall hold your complaint in abeyance till we hear from your with the above particulars and shall appreciate an early revert.
                    Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                    The above cited reference number may be quoted in your reply.
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                      D
                      Dreamfx
                      from Mumbai, Maharashtra
                      Nov 5, 2019
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400055

                      Respected sir,
                      I am rajen shah a registered customer of amazon, i had got lots of fake calls from amazon requesting about my personal data and bank details, gst no, office accounts and other related details.
                      I had received a call from amazon with mobile no:- [protected]
                      For requesting my personal details please clarify this issue asaf. And do revert me
                      Feb 19, 2020
                      Complaint marked as Resolved 
                      Amazon India customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 15, 2020
                      Amazon India Customer Care's response
                      REF No. 6484
                      We have perused the complaint received from Mr. Ranjan Shah ("Complainant") and find that he has been defrauded .
                      Amazon Seller Services Private Limited ("ASSPL") does not solicit any customer identifiable information / sensitive personal data.
                      It is apparent from the complaint that the Complainant is aware that he has been defrauded by third parties unrelated to Amazon in any manner. We would request and require the Complainant to file a criminal complaint in this regard.
                      All internet users must exercise utmost care and due diligence in all their transactions over the internet and follow all cyber security norms at all times. .
                      Further, it is submitted that ASSPL's role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                      In view of the above, the issue stands closed.
                      Hello sir my name is Vasu from visakhapatnam my account is blocked why I don't know I want my Amazon account activation one thing my password is lost plz help me my number is [protected] and my mail I'd is [protected]@gmail.com plz help me
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                        S
                        soniya ajmera
                        from Mumbai, Maharashtra
                        Nov 5, 2019
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                        Address: Udaipur, Rajasthan

                        I have ordered slipper via amazon on 3 october 2019 and returned the same product on 10 october but status of this is still pending.. It has been 1 month since i have returned but amount is not received even as this site is upmost valuable site and we do not expect this unprofessional behavior kindly do the needful
                        Order date-03-oct-2019

                        Order no #[protected]

                        Order total - 499.00 (1 item)
                        +1 photos
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                          soniya ajmera
                          from Mumbai, Maharashtra
                          Nov 5, 2019
                          Resolved
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                          Resolved

                          Address: Udaipur, Rajasthan

                          I have ordered slipper via amazon on 3 october 2019. Via order no #[protected], order total 499.00 (1 item) that was returned later on 10th october but return process is still in progress and no amount is been returned till now.. We do not expect this unprofessional behavior. More than 1 month has been left but no amount has been returned.. Do the needful at your end your earliest.
                          +1 photos
                          Mar 9, 2020
                          Complaint marked as Resolved 
                          Amazon India customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2020
                          Amazon India Customer Care's response
                          Ref No. 6486
                          We have perused the complaint received from Ms. Soniya Ajmera ("Complainant") and find that she had ordered for Foot Wagon Women's Gold Beige White Sole Double Straps Flat Sandals (5 UK/India, 38 EU) ("Product") from an independent third party seller, i.e., Foot Wagon ("Seller") on the website: www.amazon.in ("Website").
                          It is submitted that a refund for a value of Rs. 499.00, as requested and required by the Complainant was processed into her bank account on 5th November, 2019, vide refund reference number IGAHDOAVH8.
                          In case the Complainant has not received the refund in the original mode of payment selected while placing the order, he is requested to kindly contact the customer care department of the concerned bank.
                          The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
                          Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                          In view of the above, the issue stands closed.
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                            V
                            varseth
                            from Chennai, Tamil Nadu
                            Nov 5, 2019
                            Resolved
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                            Resolved

                            I have bought tv online from amazon.in. It got deliver as per schedule. Then i have followed up for the installation with company service center (Vu technologies). They did installation too. After that when i start using tv. It is getting hang when i do any thing on installed browser. I raised the complain to vu technologies. I got the call from vu technologies on 22 oct, 2019. Then say it could be software issue and will take 2 day to rectify the same, after 2 days on 24th oct, 2019 technician said it is not with software it is with hardware and gave the report too. I have escalated the issue to amazon. But they are not accepting vu technologies report and forcing to schedule service visit by amazon only. But some how on 24th oct while talking to customer care they understand the problem and told me that it would be replaced first. I agreed on the same and asked them to raise the request. While trying to raise request they said that product serial no is not matching. And they confirm this problem is from there end. Still i showed my patience till end of the day and agreed that they will escalate the issue and copy me in mail. I have not received the mail. Hence i called them gain yesterday 25th oct, 2019. Again call started from the beginning. Again i have to explain the issue and make then understand that service visit from vu technologies has been done, but amazon customer care not agreeing on previous day conversation. Call went to almost 1.30 hours and transferred to many department. And each department is saying they are concern person only for 1 issue as it has two. 1. Technical issue 2. Serial no is mismatching, yesterday call it was agreed by on of the executive that they will refund money and transferred the call to other department. At the end of the day executive said he will transfer the call to his senior. Bu later he said that he is busy and will take atleast 30 mins to get free and after that he will give call back to me. I gave almost 1.30hrs time call me which is much more than what they requested. But i did not received any call till now. I have lost my patience as almost 6-7 hrs has been wasted and talked almost 10-15 executives. Attaching service engineer report. I am looking for your assistance for resolution and get my product return and refund and compensation as well. Please do the need full.
                            Again followed up on the request on 30th oct, 2019. They said till now no one has acted on earlier request hence raising new one. Hence created new request to correct serial number in invoice. But still no update.
                            Feb 18, 2020
                            Complaint marked as Resolved 
                            Amazon India customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 15, 2020
                            Amazon India Customer Care's response
                            Ref No. 6492
                            We have perused the complaint received from Mr. Varun ("Complainant") and find that he had ordered for VU 123 cm (49 Inches) Full HD Smart LED TV 49 PL (Black) (2019 Model) ("Product") vide Order ID:[protected] from an independent third party seller, i.e., Neminath Electronics Private Limited ("Seller") on the website: www.amazon.in ("Website") and has requested for refund of the amount paid.
                            It is submitted that a refund for a value of Rs.25, 493.73 as requested and required by the Complainant was processed into his bank account on 9th November, 2019 vide refund reference number 871133.
                            In case, the Complainant has not received the refund in the original mode of payment selected while placing the order, he is requested to kindly contact the customer care department of the concerned bank.
                            The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
                            Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                            In view of the above, the issue stands closed.
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                              V
                              Viran Pavan
                              from Mumbai, Maharashtra
                              Nov 5, 2019
                              Resolved
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                              Resolved

                              Address: 500053

                              My self m. Pavan kalyan, i ordered a product (Ambrane powerbank, 20k mah worth rs. 989/-) from amazon on 25th october 2019. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 25th october 2019, but yet i didn't get any message from my bank that for any transaction for rs. 989/- i called to amazon and they provide me a reference no. "# 130574" for my transaction. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "# 130574") so i want to do charge dispute file. My amount is rs. 989/- and name - m. Pavankalyan,
                              Mobile no. [protected] my account no:[protected] ifsc code - ubin0532762.
                              Please help me to credit my refund rs. 989/- in my account. Please file charge dispute. Kindly help.
                              I am enclosing here mail image which is recieved from amazon.
                              +1 photos
                              Feb 20, 2020
                              Complaint marked as Resolved 
                              Amazon India customer support has been notified about the posted complaint.
                              Nov 05, 2019
                              Updated by Viran Pavan
                              Order ID :[protected]
                              Verified Support
                              Jan 15, 2020
                              Amazon India Customer Care's response
                              Ref No. 6488

                              We have perused the complaint received from Mr. Pawan Kalyan ("Complainant") and find that he had ordered for : Ambrane 20000mAh Lithium Polymer Power Bank (Stylo-20K, Black) ("Product") vide Order ID:[protected] from an independent third party seller, .i.e., Appario Retail Private Limited ("Seller") on the website: www.amazon.in ("Website") and has requested for refund of the amount paid.
                              It is submitted that a refund for a value of Rs.999.00 as requested and required by the Complainant was processed into his original mode of payment on 25th October, 2019 vide refund reference number 130574.
                              In case the Complainant has not received the refund in the original mode of payment selected while placing the order, he is requested to kindly contact the customer care department of the concerned bank.
                              The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
                              Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                              In view of the above, the issue stands closed.
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                                M
                                Madeshwaran Sivakumar
                                from Mumbai, Maharashtra
                                Nov 4, 2019
                                Resolved
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                                Address: Vellore, Tamil Nadu, 632201

                                Dear sir,

                                I Request you sir please help me
                                I am lost my money because of fake job offer for the position of Operational Coordinator (OC)

                                Job Name:Amazon Operational Coordinator job

                                Website: https://neuvoo.co.in/jobs/Amazon-jobs

                                E-mail I'd :
                                [protected]@amazonrecruitment2019.com

                                The person who contacted us: Ravichandran
                                Mobile no: [protected]

                                Their bank details:
                                Account holder name: (Senior Account Officer) DEEPU
                                Account number: [protected]
                                IFSC : UBIN0535818
                                BANK : UNION BANK OF INDIA

                                I have receved job offer message to my email id from Amazon recruitment careers on 1st November 2019 and they send confirmation letter on 02 November 2019.

                                There demanded please pay UNIFORM CHARGES amount 1700/- .I send money from below given bank account on 02 November 2019.

                                After that they demanded money for SALARY ACCOUNT OPENING in ICCIC bank amount of 5000/-.I send money from below given bank account on 02 November 2019.

                                Again they called me and demanded money REGARDING MEDICLAIM amount of 5000/-.I send money from below given bank account on 02 November 2019.

                                Account Details
                                Account Name: Madeshwaran S
                                Account Number:[protected]
                                Bank Name: DENA BANK
                                Branch: Melkavanur
                                Mobile number: +91 [protected]

                                I am totally deposited 11700/- from above bank account to their bank account (DEEPU) on 02 November 2019 and send the deposited slip to [protected]@amazonrecruitment2019.com

                                We got an call from Amazon customer care[protected] also regarding feedback on job confirmation.

                                They said, "For Salary account, New account will be created for me in ICICI bank. Based on that I'll get a normal message. That screenshot also attached in it.

                                After sending SALARY ACCOUNT OPENING amount of 5000/- and REGARDING MEDICLAIM amount of 5000/- money will be refunded within 10 minutes."

                                But I didn't get any money refunded.
                                After that they didn't respond our calls and email's.

                                They said, "On 3rd November, 2019 evening package will be delivering to you and that package contains Gate pass, Appointment letter, ID card, Uniform, ICICI account book"

                                They send us package pictures in email. That also I'm attached in it.
                                But we didn't get any packages like that.

                                On 4th November 2019, they respond our call and said, " The one (Ravichandran) who contacted us before, he is in leave. So that another person ( Karthikeyan ) answer our call but he didn't answer properly. After that he started cut our calls and not respoding.

                                Please help me research this issue and refund my money.
                                +12 photos
                                Feb 18, 2020
                                Complaint marked as Resolved 
                                Amazon India customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 18, 2020
                                Amazon India Customer Care's response
                                REF No. 6493
                                We have perused the complaint received from Mr. Madeshwaran Sivakumar ("Complainant") and find that he has been defrauded.
                                Amazon Seller Services Private Limited ("ASSPL") does not solicit any customer identifiable information / sensitive personal data.
                                It is apparent from the complaint that the Complainant is aware that he has been defrauded by third parties unrelated to Amazon in any manner. We would request and require the Complainant to file a criminal complaint in this regard.
                                All internet users must exercise utmost care and due diligence in all their transactions over the internet and follow all cyber security norms at all times. .
                                Further, it is submitted that ASSPL's role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
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                                  2
                                  2Hours
                                  from Udaipur, Rajasthan
                                  Nov 4, 2019
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                                  Address: VPO - KHIJURIWAS,BHIWADI,TEH.-TIJARA,DIST-ALWAR, Alwar, Rajasthan, 301019

                                  Sir i order mobile redmi 7 from amazon i retrun on 22 oct . i call amazon he told me your refund come on 3 4 working days . i call him 50 times after 30 oct they not give me soloution. they every time tell me diffrent deffrent solution its not work ...
                                  my refund not recevied
                                  please immedently give me my refund
                                  my mobile no [protected]
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                                    S
                                    Suvoo
                                    from Mumbai, Maharashtra
                                    Nov 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: 781017
                                    Website: dhamaka-sale-deal.com

                                    Fraud website created and cheated by taking money. I see the website from facebook. The site is shown as like amazon india. I bought an apple i phone x and paid 4799 money. But their was no massage of placing order/order confirmed. The money was deducted. The order id was [protected] and transaction id was [protected]. Payment done through paytm. The order id attached.
                                    Feb 18, 2020
                                    Complaint marked as Resolved 
                                    Amazon India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 15, 2020
                                    Amazon India Customer Care's response
                                    Ref No.6494

                                    We have perused the complaint received from Mr. Suvoo.
                                    We find that we are unable to redress the complaint since the order ID that has been provided is incorrect.
                                    You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of your amazon.in account.
                                    We shall hold your complaint in abeyance till we hear from your with the above particulars and shall appreciate an early revert.
                                    Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
                                    The above cited reference number may be quoted in your reply.
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                                      Deepa Jodidar
                                      from Delhi, Delhi
                                      Nov 4, 2019
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                                      What's the matter ?? Your customer care hangs up on me soon after hearing the issue like multiple times and chat support does not help either.My order was placed on 13th October and it's not been delivered yet..there is no update on the app, no response from the seller nor a refund is raised.
                                      Can someone sensible contact me at the earliest ?
                                      Deepa Jodidar
                                      Amazon India customer support has been notified about the posted complaint.
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