Amazon India — not getting refund from amazon

Address:

Dhanbad, Jharkhand, 818129

Dear sir my account in uco bank branch ifsc code is ucba0000871 account no [protected] name gaurav kumar i take a amount of 2143 in my account reference id is[protected] but amount is not add in my account so please check the refrence id in your cosutomer care and please solve my problem i am trying your costomer care no since last 10 days but no one attend my call this ammunt ids given by amazon.in my account the company says transaction was done by us but amount can not be transfer in my accunt please take action immediately and plesase dispute my money in my account. It has been 12 days already. Kindly transfer my amount in respected account immediately